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Guildford Road, Broadbridge Heath, Horsham, RH12 3PQ
View Full Details of Buttermere HouseLatest Reviews for Buttermere House
16 April 2025
Buttermere provides a fantastic, safe and friendly environment for my brother, and I'm always impressed by the dedication, care and commitment of the staff when I visit. Whether I'm there for a quick visit and walk around the grounds or for a special event, it's great to see how well the care home is run and happy the residents are.
16 April 2025
All staff at Buttermere House go above and beyond to ensure my child is happy, well cared for and busy. Lots of fun activities and outings make every day different annd enjoyable. The staff go above and beyond in caring for my son and he could not be better looked after. It really is a home from home.
16 April 2025
Great care home. My brother is very happy here and we are all exceptionally happy with the changes and additions being made to the home. Very grateful to all the lovely staff and carers who work here.
16 April 2025
My son has been a resident at Buttermere House for 10 years and is so happy there. The staff are amazing and go out of their way to make him as happy and comfortable as possible. Whenever we visit him we are really warmly welcomed and the house seems buzzing with activity. The care he receives is outstanding. The carers arrange outings for the residents and tailor these to the needs of each individual there. The house is located in amazing grounds and is purpose built so that there is plenty of room for wheelchair users as well as those who can walk. We are in no doubt that he is very happy there as when we see him (weekly) he is healthy, happy and contented.
07 August 2024
Well, my daughter has been here for six months now, she's looking radiant, the best she has ever looked. She's so happy and so contented, that's down to the manager and her team. The food is excellent, the home is spotless. When I go to visit, always a lovely smile from all staff, it's not like a care home, it's home from home. My daughter is always doing something, doing her colouring, gardening, going out for walks, going to get an ice cream, I could go on. When I found Buttermere House, I thought I had died and gone to heaven.
30 July 2024
My daughter has lived at Buttermere House for over ten years and she loves it there! It definitely is her home and she loves being part of the "Buttermere family". The manager is amazing and you can tell how much she cares for all the residents and she runs the home very efficiently. All the staff are so friendly and keep me up-to-date with everything relating to my daughter. The home is clean and tidy and if there is something to celebrate, an event, birthday, etc. the home is decorated and everyone joins in. The garden and surrounding area is amazing with so much space which suits my daughter as she loves being outside and going for long walks in a very safe environment.
29 July 2024
Buttermere House continues to exceed my expectations in every way for the care of my brother. It's fantastic to see him happy, relaxed and in great health when we visit him or do family video calls every week. The staff are personable, they clearly care about the residents who they work tirelessly to care for. My brother has been at Buttermere for several years now and I continue to be comforted knowing he's living a happy life in a great environment with caring people.
26 July 2024
The place is clean and it is a good location. The service and care are good so we can trust our son is kept safe. The staff are caring and reliable and look out for the resident's best interests.
14 December 2023
I have found this to be a perfect care home for my sister. The staff fully understand her needs, which are many, including autism. They understand the importance of a timely routine and are able to constantly reassure. The staff understand the importance of stimulation and as such my sister is very happy living at Buttermere House. She enjoys an excellent room and very easy wheelchair access throughout the home. The home is always kept spotless. Trips out are varied and frequent which she really enjoys.
07 December 2023
Clean, warm and welcoming good food. Carers and Manager meeting the needs of every individual. Spacious, lovely surroundings, set in the countryside near to Horsham. Good parking and facilities, spa bath and soft play area. Use of a company minibus for outings.
07 December 2023
I visit regularly, every few weeks. The residents are very well cared for by the staff. The home is clean and tidy. The staff are friendly, polite and welcoming. There’s a cosy and warm atmosphere inside. The surrounding gardens and grounds are a joy to walk around. My daughter really enjoys her walks around the estate and beyond. I’m confident that she is happy there. The residents and staff are like a big family. At Christmas, Easter, Halloween, birthdays and other special occasions, the staff do a great job decorating the home. The summer BBQs are also fun to attend.
26 October 2022
My grandson lives at Buttermere House with several other people. I love going to visit him there because it's such a friendly place to be. We walk him around the lovely, spacious grounds in his wheelchair and he is so happy. All the staff are particularly welcoming. It is an ideal place for him to live, meeting all his needs, which is a great comfort to me.
25 October 2022
My sister has been at Buttermere house for 10 plus years. The staff are fantastic at dealing with her specific needs as well as the other children that are in the house. As well as the care, the location is well suited for my sister who loves the outside but needs a safe environment away from roads etc. All the staff are friendly and professional which creates an amazing environment for my sister to thrive in.
25 October 2022
Buttermere House has such a welcoming environment and is located in the most fantastic area - the fresh air, open fields and beautiful green scenery make the home a truly safe place for all people; carers, residents and visitors. I honestly cannot praise the carers enough, their support gives the residents opportunities to be a part of meaningful experiences whilst ensuring all healthcare needs are met. Everyone takes great care of all the residents and there is always a positive energy as soon as you walk in. I genuinely feel confident that my family member is safe and happy at her home with Buttermere.
Latest Reviews for Buttermere House
16 April 2025
Buttermere provides a fantastic, safe and friendly environment for my brother, and I'm always impressed by the dedication, care and commitment of the staff when I visit. Whether I'm there for a quick visit and walk around the grounds or for a special event, it's great to see how well the care home is run and happy the residents are.
16 April 2025
All staff at Buttermere House go above and beyond to ensure my child is happy, well cared for and busy. Lots of fun activities and outings make every day different annd enjoyable. The staff go above and beyond in caring for my son and he could not be better looked after. It really is a home from home.
16 April 2025
Great care home. My brother is very happy here and we are all exceptionally happy with the changes and additions being made to the home. Very grateful to all the lovely staff and carers who work here.
16 April 2025
My son has been a resident at Buttermere House for 10 years and is so happy there. The staff are amazing and go out of their way to make him as happy and comfortable as possible. Whenever we visit him we are really warmly welcomed and the house seems buzzing with activity. The care he receives is outstanding. The carers arrange outings for the residents and tailor these to the needs of each individual there. The house is located in amazing grounds and is purpose built so that there is plenty of room for wheelchair users as well as those who can walk. We are in no doubt that he is very happy there as when we see him (weekly) he is healthy, happy and contented.
07 August 2024
Well, my daughter has been here for six months now, she's looking radiant, the best she has ever looked. She's so happy and so contented, that's down to the manager and her team. The food is excellent, the home is spotless. When I go to visit, always a lovely smile from all staff, it's not like a care home, it's home from home. My daughter is always doing something, doing her colouring, gardening, going out for walks, going to get an ice cream, I could go on. When I found Buttermere House, I thought I had died and gone to heaven.
30 July 2024
My daughter has lived at Buttermere House for over ten years and she loves it there! It definitely is her home and she loves being part of the "Buttermere family". The manager is amazing and you can tell how much she cares for all the residents and she runs the home very efficiently. All the staff are so friendly and keep me up-to-date with everything relating to my daughter. The home is clean and tidy and if there is something to celebrate, an event, birthday, etc. the home is decorated and everyone joins in. The garden and surrounding area is amazing with so much space which suits my daughter as she loves being outside and going for long walks in a very safe environment.
29 July 2024
Buttermere House continues to exceed my expectations in every way for the care of my brother. It's fantastic to see him happy, relaxed and in great health when we visit him or do family video calls every week. The staff are personable, they clearly care about the residents who they work tirelessly to care for. My brother has been at Buttermere for several years now and I continue to be comforted knowing he's living a happy life in a great environment with caring people.
26 July 2024
The place is clean and it is a good location. The service and care are good so we can trust our son is kept safe. The staff are caring and reliable and look out for the resident's best interests.
14 December 2023
I have found this to be a perfect care home for my sister. The staff fully understand her needs, which are many, including autism. They understand the importance of a timely routine and are able to constantly reassure. The staff understand the importance of stimulation and as such my sister is very happy living at Buttermere House. She enjoys an excellent room and very easy wheelchair access throughout the home. The home is always kept spotless. Trips out are varied and frequent which she really enjoys.
07 December 2023
Clean, warm and welcoming good food. Carers and Manager meeting the needs of every individual. Spacious, lovely surroundings, set in the countryside near to Horsham. Good parking and facilities, spa bath and soft play area. Use of a company minibus for outings.
07 December 2023
I visit regularly, every few weeks. The residents are very well cared for by the staff. The home is clean and tidy. The staff are friendly, polite and welcoming. There’s a cosy and warm atmosphere inside. The surrounding gardens and grounds are a joy to walk around. My daughter really enjoys her walks around the estate and beyond. I’m confident that she is happy there. The residents and staff are like a big family. At Christmas, Easter, Halloween, birthdays and other special occasions, the staff do a great job decorating the home. The summer BBQs are also fun to attend.
26 October 2022
My grandson lives at Buttermere House with several other people. I love going to visit him there because it's such a friendly place to be. We walk him around the lovely, spacious grounds in his wheelchair and he is so happy. All the staff are particularly welcoming. It is an ideal place for him to live, meeting all his needs, which is a great comfort to me.
25 October 2022
My sister has been at Buttermere house for 10 plus years. The staff are fantastic at dealing with her specific needs as well as the other children that are in the house. As well as the care, the location is well suited for my sister who loves the outside but needs a safe environment away from roads etc. All the staff are friendly and professional which creates an amazing environment for my sister to thrive in.
25 October 2022
Buttermere House has such a welcoming environment and is located in the most fantastic area - the fresh air, open fields and beautiful green scenery make the home a truly safe place for all people; carers, residents and visitors. I honestly cannot praise the carers enough, their support gives the residents opportunities to be a part of meaningful experiences whilst ensuring all healthcare needs are met. Everyone takes great care of all the residents and there is always a positive energy as soon as you walk in. I genuinely feel confident that my family member is safe and happy at her home with Buttermere.