Submit a Review for Acorn Lodge Care Centre
15 Atherden Road, Hackney, London, E5 0QP
View Full Details of Acorn Lodge Care CentreLatest Reviews for Acorn Lodge Care Centre
03 April 2025
At the first viewing, I was very impressed with the place. The office staff were very helpful and supportive and always ready to help. Compared to her previous care home in Enfield, where there was no improvement in her health and her disability is worse. She would be in tears sometimes when we visited. Acorns Lodge Care Home care workers are friendly and caring, I can see the difference on my aunt's face, she smiles. She's starting to say a few words. Now when I ask her if she like this place, she said yes. This is an amazing care home.
14 March 2025
Was with you for a short time but the care we experienced was very good.
23 February 2024
'Beautiful hearts and happy atmosphere'. Kind-hearted, hard-working staff and carers. Easy to talk to, understanding and caring. Thank you for caring for my uncle. Especially his last days. You have all been so great in every aspect in the 6 years of his stay at Acorn Lodge. Thank you all.
08 January 2024
My dad was well looked after and was informed promptly at all times when things were not good with his health. The home was clean and the staff was always polite and acted swiftly with any concerns relayed to them.
08 June 2023
We are extremely thankful to the staff at Acorn Lodge who cared for our dad. All the staff took great care of Dad and supported us throughout the whole process. Everyone took the time to know us as a family in order to provide support to our dad. The staff were very knowledgeable and caring and we couldn't have asked for a better care home placement for our dad. Thank you.
10 January 2023
Absolutely amazing care for my mum from all the staff at Acorn Lodge. My mum came in during lockdown, which could have been so difficult, but she was made to feel at home straight away even under lockdown circumstances. As my mum's illness progressed the staff were sensitive to her changing needs and helped her maintain her dignity right up until the end. I'm moved to tears when I think of the kindness shown to my mum, from all the staff but a special thank you to 2 members of staff in particular who were there at the end. My sister and I are so grateful to you all.
31 August 2022
Mum was only at Acorn Lodge Care Centre for a short time, but the staff made her happy during this time until she passed away. All the staff, without exception, were so kind and caring, towards Mum and the rest of the family, and it was a great relief to know that Mum was receiving 24/7 care from such lovely people. I would not hesitate to recommend this nursing home, especially for people suffering with dementia - the staff are highly trained, and seemed to have a solution for any problem. Thank you so much for taking care of Mum, and for your support on that last day.
12 August 2022
A truly amazing place of care! Every single member of staff at Acorn Lodge was responsible for making the last two years of my mother's life some of the happiest and safest. Mum came during the lockdown, the transition could have been extremely traumatic for her but the care support and love shown towards her during a time when I could not see her meant that there was no trauma only a real sense of safety and calm. In my absence, the staff at Acorn Lodge became her family, they cared for her tirelessly and lovingly and I will forever be grateful. She was treated with the utmost respect; despite her declining health, they enabled her to maintain her dignity and her best interest was always at the heart of every decision made about her care. Knowing that she was cared for in such a beautiful way afforded me the peace of mind needed. What they do at Acorn Lodge cannot simply be defined as just care it's far more than that. From the depths of my heart Acorn Lodge, thank you.
05 August 2022
The staff at Acorn Lodge made my mother's last two months very comfortable. The care they gave her was extremely good. They also made visitors welcome. Over the Jubilee weekend they laid on a party for the residents and invited relatives and friends to attend as well. I would highly recommend this Care Home.
29 June 2022
All the staff in the care home were brilliant. Each person showed my Mum the love, care, and respect that helped my Mum and the family in the last two months of her life. The home is beautiful and the garden is lovely for family to sit in if needed.
05 April 2022
Brilliantly run. A team who work tirelessly, efficiently, and with great care to ensure the wellbeing and happiness of their residents. Not an easy task. They also communicate openly and professionally with relatives in a very comfortable and friendly manner. Could not wish for better. 10/10.
06 January 2022
My mother was at Acorn Lodge for many years and she was treated with dignity and respect throughout her stay. The staff have been wonderful and caring. Our family felt she was in very safe hands. The staff have always been so friendly and kind to the whole family. As a family, we couldn’t think of a better place for our mother to be cared for. We can’t thank the home enough.
22 November 2021
Our mum came to Acorn Lodge during lockdown, this was a very difficult time but the staff here made it so much better. They facilitated phone calls, FaceTime, and outdoor visits. They made our mum's room homely and put her familiar pictures, ornaments, and photos all around her so she felt at home. Now we can visit in her room we can see for ourselves how caring all the staff are, this care home has such a caring, friendly and family atmosphere. We are so grateful.
16 August 2021
Acorn Lodge provided very warm and caring support for Mum. The staff took the time to get to know her and understand her moods and preferences. The stability of the staff meant it was possible for my mother, sister, and I to develop close relationships with the staff and this was a great comfort to all of us.
13 August 2021
My mum was a resident at this care home for 4 years and was bed-bound throughout this period. It was a really difficult time for her, physically and mentally. The staff showed amazing patience, skill and humanity, learning to understand her and to provide the best care possible. She was kept in better health than in a previous care home, and developed bonds with a number of carers, due to their consistent kindness and sensitivity. There is no agency staff, and so my mum did not have to get used to new carers very often, which would have been hard for her. The home is extremely well managed, and even during the pandemic, the staff were upbeat and confidence-inspiring. The phone is always answered and queries are dealt with quickly and helpfully by the office team. Over the years, the staff supported me and my family, as well as my mother, and I feel I owe them all a huge debt of gratitude for the care and compassion that they showed to all of us.
01 March 2021
From the outside of Acorn Lodge the building is unassuming and a little lacking character. That said, the best part is the staff and carers that make such a difference to the residents that live there. During this pandemic, the staff have come up trumps in terms of looking after the residents and giving them the care and attention that the families are unable to provide. Being able to visit and see our mum in the garden room is not ideal although the staff make it special and interact in a lovely way with all parties. I would recommend Acorn Lodge to everyone.
08 December 2020
Everyone in Acorn Lodge has been amazing. Always available to help and support, giving regular updates and information. They deliver a high standard of care.
27 May 2020
My mother was a resident at Acorn Lodge for nearly five years. She has limited capacity when she arrived and none for over three years. She could not have been more vulnerable, but not once did I have the slightest concern of her wellbeing - she was always scrupulously clean and always dressed nicely. Her skin, even when bed-bound was always perfect, and her posture was maintained. Obviously, there was a turnover in staff over this period, but the high standards always remained the same, which must reflect well on the expectations of the management and the training given.
17 March 2020
My mum had the best care in this nursing home by all the staff. I like to recommend this care home to all my family and friends. Mum had a very happy five years care at this care home. Thanks for everything from all the family.
03 June 2019
Couldn't be more pleased with the care and support my Dad's received. His wellbeing and health has thrived during his stay at Acorn Lodge. The consistency of staff and professionalism of management is excellent.
Latest Reviews for Acorn Lodge Care Centre
03 April 2025
At the first viewing, I was very impressed with the place. The office staff were very helpful and supportive and always ready to help. Compared to her previous care home in Enfield, where there was no improvement in her health and her disability is worse. She would be in tears sometimes when we visited. Acorns Lodge Care Home care workers are friendly and caring, I can see the difference on my aunt's face, she smiles. She's starting to say a few words. Now when I ask her if she like this place, she said yes. This is an amazing care home.
14 March 2025
Was with you for a short time but the care we experienced was very good.
23 February 2024
'Beautiful hearts and happy atmosphere'. Kind-hearted, hard-working staff and carers. Easy to talk to, understanding and caring. Thank you for caring for my uncle. Especially his last days. You have all been so great in every aspect in the 6 years of his stay at Acorn Lodge. Thank you all.
08 January 2024
My dad was well looked after and was informed promptly at all times when things were not good with his health. The home was clean and the staff was always polite and acted swiftly with any concerns relayed to them.
08 June 2023
We are extremely thankful to the staff at Acorn Lodge who cared for our dad. All the staff took great care of Dad and supported us throughout the whole process. Everyone took the time to know us as a family in order to provide support to our dad. The staff were very knowledgeable and caring and we couldn't have asked for a better care home placement for our dad. Thank you.
10 January 2023
Absolutely amazing care for my mum from all the staff at Acorn Lodge. My mum came in during lockdown, which could have been so difficult, but she was made to feel at home straight away even under lockdown circumstances. As my mum's illness progressed the staff were sensitive to her changing needs and helped her maintain her dignity right up until the end. I'm moved to tears when I think of the kindness shown to my mum, from all the staff but a special thank you to 2 members of staff in particular who were there at the end. My sister and I are so grateful to you all.
31 August 2022
Mum was only at Acorn Lodge Care Centre for a short time, but the staff made her happy during this time until she passed away. All the staff, without exception, were so kind and caring, towards Mum and the rest of the family, and it was a great relief to know that Mum was receiving 24/7 care from such lovely people. I would not hesitate to recommend this nursing home, especially for people suffering with dementia - the staff are highly trained, and seemed to have a solution for any problem. Thank you so much for taking care of Mum, and for your support on that last day.
12 August 2022
A truly amazing place of care! Every single member of staff at Acorn Lodge was responsible for making the last two years of my mother's life some of the happiest and safest. Mum came during the lockdown, the transition could have been extremely traumatic for her but the care support and love shown towards her during a time when I could not see her meant that there was no trauma only a real sense of safety and calm. In my absence, the staff at Acorn Lodge became her family, they cared for her tirelessly and lovingly and I will forever be grateful. She was treated with the utmost respect; despite her declining health, they enabled her to maintain her dignity and her best interest was always at the heart of every decision made about her care. Knowing that she was cared for in such a beautiful way afforded me the peace of mind needed. What they do at Acorn Lodge cannot simply be defined as just care it's far more than that. From the depths of my heart Acorn Lodge, thank you.
05 August 2022
The staff at Acorn Lodge made my mother's last two months very comfortable. The care they gave her was extremely good. They also made visitors welcome. Over the Jubilee weekend they laid on a party for the residents and invited relatives and friends to attend as well. I would highly recommend this Care Home.
29 June 2022
All the staff in the care home were brilliant. Each person showed my Mum the love, care, and respect that helped my Mum and the family in the last two months of her life. The home is beautiful and the garden is lovely for family to sit in if needed.
05 April 2022
Brilliantly run. A team who work tirelessly, efficiently, and with great care to ensure the wellbeing and happiness of their residents. Not an easy task. They also communicate openly and professionally with relatives in a very comfortable and friendly manner. Could not wish for better. 10/10.
06 January 2022
My mother was at Acorn Lodge for many years and she was treated with dignity and respect throughout her stay. The staff have been wonderful and caring. Our family felt she was in very safe hands. The staff have always been so friendly and kind to the whole family. As a family, we couldn’t think of a better place for our mother to be cared for. We can’t thank the home enough.
22 November 2021
Our mum came to Acorn Lodge during lockdown, this was a very difficult time but the staff here made it so much better. They facilitated phone calls, FaceTime, and outdoor visits. They made our mum's room homely and put her familiar pictures, ornaments, and photos all around her so she felt at home. Now we can visit in her room we can see for ourselves how caring all the staff are, this care home has such a caring, friendly and family atmosphere. We are so grateful.
16 August 2021
Acorn Lodge provided very warm and caring support for Mum. The staff took the time to get to know her and understand her moods and preferences. The stability of the staff meant it was possible for my mother, sister, and I to develop close relationships with the staff and this was a great comfort to all of us.
13 August 2021
My mum was a resident at this care home for 4 years and was bed-bound throughout this period. It was a really difficult time for her, physically and mentally. The staff showed amazing patience, skill and humanity, learning to understand her and to provide the best care possible. She was kept in better health than in a previous care home, and developed bonds with a number of carers, due to their consistent kindness and sensitivity. There is no agency staff, and so my mum did not have to get used to new carers very often, which would have been hard for her. The home is extremely well managed, and even during the pandemic, the staff were upbeat and confidence-inspiring. The phone is always answered and queries are dealt with quickly and helpfully by the office team. Over the years, the staff supported me and my family, as well as my mother, and I feel I owe them all a huge debt of gratitude for the care and compassion that they showed to all of us.
01 March 2021
From the outside of Acorn Lodge the building is unassuming and a little lacking character. That said, the best part is the staff and carers that make such a difference to the residents that live there. During this pandemic, the staff have come up trumps in terms of looking after the residents and giving them the care and attention that the families are unable to provide. Being able to visit and see our mum in the garden room is not ideal although the staff make it special and interact in a lovely way with all parties. I would recommend Acorn Lodge to everyone.
08 December 2020
Everyone in Acorn Lodge has been amazing. Always available to help and support, giving regular updates and information. They deliver a high standard of care.
27 May 2020
My mother was a resident at Acorn Lodge for nearly five years. She has limited capacity when she arrived and none for over three years. She could not have been more vulnerable, but not once did I have the slightest concern of her wellbeing - she was always scrupulously clean and always dressed nicely. Her skin, even when bed-bound was always perfect, and her posture was maintained. Obviously, there was a turnover in staff over this period, but the high standards always remained the same, which must reflect well on the expectations of the management and the training given.
17 March 2020
My mum had the best care in this nursing home by all the staff. I like to recommend this care home to all my family and friends. Mum had a very happy five years care at this care home. Thanks for everything from all the family.
03 June 2019
Couldn't be more pleased with the care and support my Dad's received. His wellbeing and health has thrived during his stay at Acorn Lodge. The consistency of staff and professionalism of management is excellent.