Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hepworth House

stars
stars 01 November 2021
My husband suffers from Alzheimer's. He was admitted to Hepworth House on 20th September. The following day the staff rang me to say that he'd become violent, attacking his carer and disturbing other residents. After a hasty meeting with our social workers and psychiatrist, it was decided to give him Respiradone. He was returned to Hepworth House on Thursday 23rd where he stayed till 4th October. My husband was assigned his own carer who accompanied him on walks. He participated in activities, interacted with other residents and seemed settled. The staff were friendly and showed care and support.
Review from M W (Wife of Resident/Service User)
stars
stars 09 April 2021
Mum has been very well cared for at Hepworth House. She has had lots of health problems related to diabetes and also had a serious stroke during lockdown. As I was unable to visit her, it was reassuring to know that she was being well looked after. I have always been able to ring the staff at any time to get updates on her health and to ask questions, and all staff have been friendly and helpful.
Review from Valerie J (Daughter of Resident/Service User)