Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Brightwater

stars
stars 09 June 2020
Excellent staff and management, who go above and beyond the call of duty. They have excelled themselves during the pandemic, nothing is too much trouble They have a dedicated management team and staff who are caring, helpful and efficient. If all care homes were run like this there wouldn't be any concerns in the care home industry, people could use this home as a blue print for all other care homes. My son has been with them for 15 years.
Review from Paula B (Mother of Resident/Service User)