Submit a Review for The Hollies Care Centre
Drake Lane, Dursley, GL11 5HA
View Full Details of The Hollies Care CentreLatest Reviews for The Hollies Care Centre
28 January 2025
Our mum has been a resident for a few weeks now. They have done nothing but show her care and kindness. They have made sure that she has settled and also shown me so much support. It is a big thing in one's life to give up your home but at 97 years young she is ready. Mum has a lovely room with her own bathroom. Mum looks like a different person. Mum is treated with dignity and respect. She has company all day and is involved with the activities that happen every day. She also feels safe and secure. The nutrition is second to none. Mum is so happy and very well cared for. I cannot thank the manager and her staff for all they have done and are continuing to do for Mum and for us.
15 January 2025
Had a superb Xmas lunch with my wife and mother (who's 93) at The Hollies, Dursley. What a fabulous presentation! The food was spot on. The staff were so so happy for the whole 2 hours. It was 5 star. Mum thoroughly enjoyed it.
04 December 2024
My mum came to the Hollies for palliative care in August 2024. The staff who looked after my mum in the final month of her life were outstanding. Every single member of staff went out of their way to look after her and make her feel welcome and safe. The care staff are amazing and even travelled long distances to obtain the medication my mum needed. Mum was in a beautiful room, with a deck outside for her to enjoy the fresh air. The room was spacious and beautifully decorated in very calming colours. Initially she was able to enjoy the many activities and a trip off-site before she became too poorly to participate. She really appreciated that she could still take part in life. I would have no hesitation in recommending The Hollies and will always be grateful for the peace of mind the staff gave whilst Mum was there. Thank you.
20 June 2024
My mother sadly had an unexpected hospital stay and terminal diagnosis. Unable to return home, The Hollies was an easy choice to make; an incredibly positive, professional and technically competent organisation with high standards. Nursing staff traveled to Merseyside, to assess her specific needs and personal preferences, before coordinating a transfer. It was a huge relief to have this support. Care was dignified and professional. Staff went 'over and above' all expectations to make her comfortable and supported (and they provided fun!). Genuinely caring people, who do a tough and difficult job. The facility is high quality and a very pleasant environment with an excellent range of activities. Gardens are tranquil with a variety of birds and wildlife. As a family, we visited daily and felt very comfortable. Always welcome, nothing was too much to ask. With their help, we had 5 months of quality time and are forever grateful to The Hollies. I can recommend them highly - they were superb.
07 June 2024
I booked into The Hollies after an operation on my right hand. I was told I would not be able to use it for at least a week and as I live on my own it seemed possible to book in for a week 'holiday' at The Hollies. It was definitely the right thing to do. I was very well looked after, in spite of being a very private and capable person I never felt patronised. Nurses performed their tasks efficiently and patiently. The food was always scrumptious. So I went home feeling much refreshed and able to carry on with life as before. In the past I ran my own nursing home and therefore realised the difficulties that had to be overcome to run a home so efficiently. If I could afford it I would have no worries about going to The Hollies again maybe for a longer time or even permanently if it becomes impossible to live on my own.
07 June 2024
My wife received excellent, compassionate and dignified care. The Hollies also looked after the family with care and respect. My wife was there for a short time but we are grateful for the support and care we received.
23 May 2024
From our initial enquiry and throughout her 5-month stay the care and attention she received from the Hollies Team was first class. All the staff were knowledgeable, helpful and friendly. The overall care my mother received was excellent
23 May 2024
The Hollies is set in a beautiful location, with various buildings and apartments to suit the needs of those it serves. I was very impressed with the high standard of decoration and cleanliness and felt as if I were staying in a luxurious hotel with stunning grounds and view. But this would be nothing without the excellent nursing and caring staff who are second to none. I can't praise them enough. I would be very happy to come here again should the need arise. Every person who lives here is treated with dignity and respect and the atmosphere is one of family. It is friendly and a happy place to be in - just right for any who need the special care that is needed after an operation and aids in recovery in every way, as you rest and receive their tender, love and care.
22 May 2024
The care given to Dad for the last months of his life was outstanding. Every member of the team contributed to his well-being and comfort. Everyone knew his name. I was so impressed with the whole ethos of The Hollies. The kindness and support our family experienced was above and beyond. The registered manager and the head of clinical care were awesome from the beginning. The rooms are spacious and some with decking too. All are ensuite. Freshly painted for arrival. The nursing care given was exceptional. Special thanks to you all.
17 May 2024
My mum was looking into respite care for post-op recovery and found The Hollies. She was really impressed with the staff, in particular their medical knowledge and attention to detail. Mum only intended to stay for a few weeks, but sadly received a terminal diagnosis, so her stay at The Hollies became permanent. We had many chats about Mum potentially moving back home, but she was adamant about staying at The Hollies as she felt so comfortable there. I was particularly impressed by the continuity of care; all the staff got to know my mum very well and she really enjoyed chatting with them every day. For me that was so reassuring, as I knew that Mum was seeing the same faces every day and every staff member was up to date with regards to her care plan/medication etc. After every visit, I left knowing that my Mum was in very safe hands. I felt very supported during my mum's last few days and I was able to stay in the neighbouring room which meant I was there for the precious final few hours.
17 May 2024
The Hollies has made my mother very welcome and whilst she has mixed dementia, I feel she is generally settling in very well there. The Hollies makes it very easy to visit and they always make us feel very welcome.
15 March 2024
Mum and Dad moved into The Hollies in December 2020 and lived there for just over 2 and 3 years respectively. The care they were given was exceptional - the staff showed them enormous kindness and respect, and we felt wonderfully supported as a family. Nothing was too much trouble, and when Mum died, Dad was looked after with love and compassion which helped him cope at a really difficult time. We know that moving them to The Hollies was the best decision we could have made - they couldn't have asked for better care.
26 January 2024
A very distressing visit. Advised that 2 hourly medication for pain relief arrived after 6 hours. Missing meals arriving very late. Bed made at 3.30 pm on the day I visited at my request. Very sad lack of care, depending on staff who understand somebody's 'state' when suffering from severe pain.
24 January 2024
Both my parents became residents at The Hollies Care Centre, my mother at Holly Oaks and my father at The Hollies. We can not thank the staff enough for the excellent care they were both given during this time. From the first visit to arrange care for my mother, the team were welcoming and friendly, Dad then joined her a few months later, when Mum sadly passed away they supported all of us, going above and beyond by moving Dad in with Mum at this precious time and supporting him afterwards. Dad had a further happy year at The Hollies where he enjoyed the activities and trips out and made many friends. Dad was well looked after in the week leading up to his death and again, the team supported all the family. A big thank you for looking after both so well.
15 November 2023
Excellent care and compassion with the resident well looked after.
08 November 2023
The kindness and care shown to my father was great. He was nervous about coming in for respite care and was only booked in for two weeks but ended up staying for three weeks as he was so happy. He enjoyed the food and the individual care he was given - thank you.
06 November 2023
My father became a resident here after becoming severely ill and was unable to care for himself presenting with complex needs. The Management and staff were fantastic and extremely knowledgeable and highly trained. My father received exemplary care from the get-go until he sadly passed away. The home is modern and finished to a high standard and extremely clean. The food is absolutely beautiful and has a great variety. And the grounds and views are second to none.
25 August 2023
My father has been a resident at The Hollies for a few months now, and I (and my family) are very happy with the excellent care he receives. All the staff that we have come into contact with, from all areas of the home, are friendly, helpful, and extremely caring. It is great to be able to visit at any time as there are no restrictions. The room is lovely, and there is a good choice of vegetarian food, which always looks very appetising. There are a range of activities on a daily basis and really well-organised special events that friends and family can attend, which Dad has enjoyed. It is a very stressful time moving a loved one into a care home, but the staff were so helpful and supportive to us, and we felt very lucky to have such a lovely home nearby for Dad. A big thank you to everyone at The Hollies for looking after Dad so well.
21 August 2023
As a family, we couldn’t speak more highly of The Hollies and the exceptional love and care they demonstrated not only to our mum but to each and every member of the family and her friends. We feel incredibly lucky to have been able to have Mum looked after so beautifully. The staff are really special, kind-hearted individuals and made a home away from home for all of us. The dignity and respect which every member of staff displayed was over and above, we were really touched by the genuine care of every person we met. We received excellent medical support and enjoyed a fantastic coronation weekend and Christmas Day - all of which helped to make really special memories for us.
31 July 2023
All the staff are very friendly and helpful.
Latest Reviews for The Hollies Care Centre
28 January 2025
Our mum has been a resident for a few weeks now. They have done nothing but show her care and kindness. They have made sure that she has settled and also shown me so much support. It is a big thing in one's life to give up your home but at 97 years young she is ready. Mum has a lovely room with her own bathroom. Mum looks like a different person. Mum is treated with dignity and respect. She has company all day and is involved with the activities that happen every day. She also feels safe and secure. The nutrition is second to none. Mum is so happy and very well cared for. I cannot thank the manager and her staff for all they have done and are continuing to do for Mum and for us.
15 January 2025
Had a superb Xmas lunch with my wife and mother (who's 93) at The Hollies, Dursley. What a fabulous presentation! The food was spot on. The staff were so so happy for the whole 2 hours. It was 5 star. Mum thoroughly enjoyed it.
04 December 2024
My mum came to the Hollies for palliative care in August 2024. The staff who looked after my mum in the final month of her life were outstanding. Every single member of staff went out of their way to look after her and make her feel welcome and safe. The care staff are amazing and even travelled long distances to obtain the medication my mum needed. Mum was in a beautiful room, with a deck outside for her to enjoy the fresh air. The room was spacious and beautifully decorated in very calming colours. Initially she was able to enjoy the many activities and a trip off-site before she became too poorly to participate. She really appreciated that she could still take part in life. I would have no hesitation in recommending The Hollies and will always be grateful for the peace of mind the staff gave whilst Mum was there. Thank you.
20 June 2024
My mother sadly had an unexpected hospital stay and terminal diagnosis. Unable to return home, The Hollies was an easy choice to make; an incredibly positive, professional and technically competent organisation with high standards. Nursing staff traveled to Merseyside, to assess her specific needs and personal preferences, before coordinating a transfer. It was a huge relief to have this support. Care was dignified and professional. Staff went 'over and above' all expectations to make her comfortable and supported (and they provided fun!). Genuinely caring people, who do a tough and difficult job. The facility is high quality and a very pleasant environment with an excellent range of activities. Gardens are tranquil with a variety of birds and wildlife. As a family, we visited daily and felt very comfortable. Always welcome, nothing was too much to ask. With their help, we had 5 months of quality time and are forever grateful to The Hollies. I can recommend them highly - they were superb.
07 June 2024
I booked into The Hollies after an operation on my right hand. I was told I would not be able to use it for at least a week and as I live on my own it seemed possible to book in for a week 'holiday' at The Hollies. It was definitely the right thing to do. I was very well looked after, in spite of being a very private and capable person I never felt patronised. Nurses performed their tasks efficiently and patiently. The food was always scrumptious. So I went home feeling much refreshed and able to carry on with life as before. In the past I ran my own nursing home and therefore realised the difficulties that had to be overcome to run a home so efficiently. If I could afford it I would have no worries about going to The Hollies again maybe for a longer time or even permanently if it becomes impossible to live on my own.
07 June 2024
My wife received excellent, compassionate and dignified care. The Hollies also looked after the family with care and respect. My wife was there for a short time but we are grateful for the support and care we received.
23 May 2024
From our initial enquiry and throughout her 5-month stay the care and attention she received from the Hollies Team was first class. All the staff were knowledgeable, helpful and friendly. The overall care my mother received was excellent
23 May 2024
The Hollies is set in a beautiful location, with various buildings and apartments to suit the needs of those it serves. I was very impressed with the high standard of decoration and cleanliness and felt as if I were staying in a luxurious hotel with stunning grounds and view. But this would be nothing without the excellent nursing and caring staff who are second to none. I can't praise them enough. I would be very happy to come here again should the need arise. Every person who lives here is treated with dignity and respect and the atmosphere is one of family. It is friendly and a happy place to be in - just right for any who need the special care that is needed after an operation and aids in recovery in every way, as you rest and receive their tender, love and care.
22 May 2024
The care given to Dad for the last months of his life was outstanding. Every member of the team contributed to his well-being and comfort. Everyone knew his name. I was so impressed with the whole ethos of The Hollies. The kindness and support our family experienced was above and beyond. The registered manager and the head of clinical care were awesome from the beginning. The rooms are spacious and some with decking too. All are ensuite. Freshly painted for arrival. The nursing care given was exceptional. Special thanks to you all.
17 May 2024
My mum was looking into respite care for post-op recovery and found The Hollies. She was really impressed with the staff, in particular their medical knowledge and attention to detail. Mum only intended to stay for a few weeks, but sadly received a terminal diagnosis, so her stay at The Hollies became permanent. We had many chats about Mum potentially moving back home, but she was adamant about staying at The Hollies as she felt so comfortable there. I was particularly impressed by the continuity of care; all the staff got to know my mum very well and she really enjoyed chatting with them every day. For me that was so reassuring, as I knew that Mum was seeing the same faces every day and every staff member was up to date with regards to her care plan/medication etc. After every visit, I left knowing that my Mum was in very safe hands. I felt very supported during my mum's last few days and I was able to stay in the neighbouring room which meant I was there for the precious final few hours.
17 May 2024
The Hollies has made my mother very welcome and whilst she has mixed dementia, I feel she is generally settling in very well there. The Hollies makes it very easy to visit and they always make us feel very welcome.
15 March 2024
Mum and Dad moved into The Hollies in December 2020 and lived there for just over 2 and 3 years respectively. The care they were given was exceptional - the staff showed them enormous kindness and respect, and we felt wonderfully supported as a family. Nothing was too much trouble, and when Mum died, Dad was looked after with love and compassion which helped him cope at a really difficult time. We know that moving them to The Hollies was the best decision we could have made - they couldn't have asked for better care.
26 January 2024
A very distressing visit. Advised that 2 hourly medication for pain relief arrived after 6 hours. Missing meals arriving very late. Bed made at 3.30 pm on the day I visited at my request. Very sad lack of care, depending on staff who understand somebody's 'state' when suffering from severe pain.
24 January 2024
Both my parents became residents at The Hollies Care Centre, my mother at Holly Oaks and my father at The Hollies. We can not thank the staff enough for the excellent care they were both given during this time. From the first visit to arrange care for my mother, the team were welcoming and friendly, Dad then joined her a few months later, when Mum sadly passed away they supported all of us, going above and beyond by moving Dad in with Mum at this precious time and supporting him afterwards. Dad had a further happy year at The Hollies where he enjoyed the activities and trips out and made many friends. Dad was well looked after in the week leading up to his death and again, the team supported all the family. A big thank you for looking after both so well.
15 November 2023
Excellent care and compassion with the resident well looked after.
08 November 2023
The kindness and care shown to my father was great. He was nervous about coming in for respite care and was only booked in for two weeks but ended up staying for three weeks as he was so happy. He enjoyed the food and the individual care he was given - thank you.
06 November 2023
My father became a resident here after becoming severely ill and was unable to care for himself presenting with complex needs. The Management and staff were fantastic and extremely knowledgeable and highly trained. My father received exemplary care from the get-go until he sadly passed away. The home is modern and finished to a high standard and extremely clean. The food is absolutely beautiful and has a great variety. And the grounds and views are second to none.
25 August 2023
My father has been a resident at The Hollies for a few months now, and I (and my family) are very happy with the excellent care he receives. All the staff that we have come into contact with, from all areas of the home, are friendly, helpful, and extremely caring. It is great to be able to visit at any time as there are no restrictions. The room is lovely, and there is a good choice of vegetarian food, which always looks very appetising. There are a range of activities on a daily basis and really well-organised special events that friends and family can attend, which Dad has enjoyed. It is a very stressful time moving a loved one into a care home, but the staff were so helpful and supportive to us, and we felt very lucky to have such a lovely home nearby for Dad. A big thank you to everyone at The Hollies for looking after Dad so well.
21 August 2023
As a family, we couldn’t speak more highly of The Hollies and the exceptional love and care they demonstrated not only to our mum but to each and every member of the family and her friends. We feel incredibly lucky to have been able to have Mum looked after so beautifully. The staff are really special, kind-hearted individuals and made a home away from home for all of us. The dignity and respect which every member of staff displayed was over and above, we were really touched by the genuine care of every person we met. We received excellent medical support and enjoyed a fantastic coronation weekend and Christmas Day - all of which helped to make really special memories for us.
31 July 2023
All the staff are very friendly and helpful.