Latest Reviews for Norton House
30 December 2024
My mum has been living here for 2 years now and is very happy in herself and seems settled. All the staff are very good with her and I always feel welcome when I visit her.
30 December 2024
Mum has been here 2 years. She's quite happy and well cared for. Staff always helpful and kind.
02 December 2024
My aunty has been in the home for four years and every visit is a pleasant one. The staff are very accommodating and the surroundings are always comfortable. My aunty is active and suffers from dementia, but she freely roams in a safe, secure environment. The meals are made fresh and eaten in a lovely dining area. Overall, as a family, we are very happy with her situation.
27 August 2024
My uncle recently had to leave Norton House Care Home as they were unable to meet his needs. A new setting was found as quickly as possible, but there is a process to go through. The staff cared for my uncle to the best possible standards, even though it was difficult for them. His transition to his new home was well organised and they ensured his safety at all times, for which I am extremely grateful.
30 January 2024
A very run care home with friendly and helpful staff. Always willing to assist an go above and beyond their duties. My father is cared for exceptionally well. Would highly recommend this care home. Thank you Norton House!
17 January 2024
A well-run and organised establishment. Very homely and welcoming with friendly staff.
16 January 2024
The staff is excellent and Mum is well looked after. Management keeps the family updated and all appropriate information. The main rooms (communal) are well decorated and furnished and are very comfortable.
16 January 2024
Staff are very friendly and helpful and the house is well kept, clean and tidy. The refurbishments are nice. Could do with a couple more residents activities outside of Christmas.
16 January 2024
Norton House has been decorated recently to a high standard. There is a great display of art on the walls. The staff are excellent. Very helpful and kind to the residents and visitors. We are always offered a hot drink when visiting. They organise lots to do and try to get everyone to participate. Mum is really looked after here.
08 January 2024
We needed a place for Mum at short notice and these guys pulled out all the stops and got her a place - Thank you! She was well looked after, well fed and all her personal needs tended to. The staff regularly checked in on her and made sure she was ok, they kept her company. Their attention to detail and routine checks proved invaluable. We were regularly updated on her condition and we were listened to/helped with Mum's 'individual' needs. I've nothing but good stuff to report about Norton House, you have my thanks.
22 December 2023
My mum moved into Norton House just a couple of weeks ago. The staff are all lovely, attending to Mum's every need. It is good to see their smiles regularly as they attend to Mum and also when passing by her room just waving at the door.
22 December 2023
I have been at Norton House since Monday the 19th of November 2023. My necessary needs have been attended to very kindly by the daily and nightly staff, with smiling faces.
08 December 2023
Always a warm, friendly welcome. All staff are always happy to help with anything. Always kind and reassuring to all residents with a sense of humour. Constantly offering activities and providing opportunities for all residents, family, and friends to join in, e.g. Halloween/Christmas. My friend is very happy here, and it is always a pleasure to visit. Good food, lots of tea/coffee on offer.
08 December 2023
I have always looked forward to seeing my nana, but I also look forward to seeing the lovely, attentive staff and characterful individuals who live at Norton House. There's always something going on, and I often feel inclined to partake! The activities keep residents physically and mentally stimulated; they cover many different interests at many different skill levels to ensure everyone is included. The decor is warm and cosy; it feels like home. Tea and biscuits are plenty, the key to mine and my nanas heats. I often feel inclined to steal my nana's food; it looks so delectable. In my nana's words, "I like it very much, and they're very kind". Bonus point for Piano. Big fan. Thank you! Everyone who works here has a genuine love, patience and kindness towards residents.
30 November 2023
I have been very pleased with the help and so far the activities I have experienced. Happy with bedroom. Good food. Everything clean and ok.
30 November 2023
Very pleased with the home and staff. Peace of mind leaving Mum with people who obviously care.
30 November 2023
Happy here! Home from home, really pleased. Thank you for everything.
21 November 2023
My Mum, who was frail and suffered from dementia, spent the last few months of her life here, and we were so grateful that she did. The staff could not have been nicer, making her so welcome and making sure that all of her needs, both physical and mental, were catered for. She had a very bad experience at the care home where the Local Authority had initially placed her, so we felt a bit battle-scarred and were very cautious in selecting somewhere else. Mum had been in and out of hospital due to her various ailments, and the contrast between how she was cared for at Norton House, as compared to the total lack of compassion exhibited in the hospital could not have been more stark. We were very clear that Mum was dying, we wanted her to stay at Norton House rather than go to hospital, and we are so glad that we did. I cannot praise the team at Norton House highly enough and I would not hesitate to recommend them.
17 August 2023
I find living at Norton House good. I am looked after well. I like the things that we all do at Norton House.
02 July 2023
Went to visit my mother in law and was shocked to find just how happy she was. She was very well presented, clean and tidy and she spoke highly of the home herself. She appears to be very happy and settled at Norton House and we as a family are truly grateful to all the staff for making mum feel this way. The staff are very friendly and visitors are well looked after when they visit. Staff have a kind and caring approach and are very responsive when needed. Meals appear nice and activities are very person centred, tailored to mums likes and dislikes. I would highly recommend Norton House to family and friends.
Latest Reviews for Norton House
30 December 2024
My mum has been living here for 2 years now and is very happy in herself and seems settled. All the staff are very good with her and I always feel welcome when I visit her.
30 December 2024
Mum has been here 2 years. She's quite happy and well cared for. Staff always helpful and kind.
02 December 2024
My aunty has been in the home for four years and every visit is a pleasant one. The staff are very accommodating and the surroundings are always comfortable. My aunty is active and suffers from dementia, but she freely roams in a safe, secure environment. The meals are made fresh and eaten in a lovely dining area. Overall, as a family, we are very happy with her situation.
27 August 2024
My uncle recently had to leave Norton House Care Home as they were unable to meet his needs. A new setting was found as quickly as possible, but there is a process to go through. The staff cared for my uncle to the best possible standards, even though it was difficult for them. His transition to his new home was well organised and they ensured his safety at all times, for which I am extremely grateful.
30 January 2024
A very run care home with friendly and helpful staff. Always willing to assist an go above and beyond their duties. My father is cared for exceptionally well. Would highly recommend this care home. Thank you Norton House!
17 January 2024
A well-run and organised establishment. Very homely and welcoming with friendly staff.
16 January 2024
The staff is excellent and Mum is well looked after. Management keeps the family updated and all appropriate information. The main rooms (communal) are well decorated and furnished and are very comfortable.
16 January 2024
Staff are very friendly and helpful and the house is well kept, clean and tidy. The refurbishments are nice. Could do with a couple more residents activities outside of Christmas.
16 January 2024
Norton House has been decorated recently to a high standard. There is a great display of art on the walls. The staff are excellent. Very helpful and kind to the residents and visitors. We are always offered a hot drink when visiting. They organise lots to do and try to get everyone to participate. Mum is really looked after here.
08 January 2024
We needed a place for Mum at short notice and these guys pulled out all the stops and got her a place - Thank you! She was well looked after, well fed and all her personal needs tended to. The staff regularly checked in on her and made sure she was ok, they kept her company. Their attention to detail and routine checks proved invaluable. We were regularly updated on her condition and we were listened to/helped with Mum's 'individual' needs. I've nothing but good stuff to report about Norton House, you have my thanks.
22 December 2023
My mum moved into Norton House just a couple of weeks ago. The staff are all lovely, attending to Mum's every need. It is good to see their smiles regularly as they attend to Mum and also when passing by her room just waving at the door.
22 December 2023
I have been at Norton House since Monday the 19th of November 2023. My necessary needs have been attended to very kindly by the daily and nightly staff, with smiling faces.
08 December 2023
Always a warm, friendly welcome. All staff are always happy to help with anything. Always kind and reassuring to all residents with a sense of humour. Constantly offering activities and providing opportunities for all residents, family, and friends to join in, e.g. Halloween/Christmas. My friend is very happy here, and it is always a pleasure to visit. Good food, lots of tea/coffee on offer.
08 December 2023
I have always looked forward to seeing my nana, but I also look forward to seeing the lovely, attentive staff and characterful individuals who live at Norton House. There's always something going on, and I often feel inclined to partake! The activities keep residents physically and mentally stimulated; they cover many different interests at many different skill levels to ensure everyone is included. The decor is warm and cosy; it feels like home. Tea and biscuits are plenty, the key to mine and my nanas heats. I often feel inclined to steal my nana's food; it looks so delectable. In my nana's words, "I like it very much, and they're very kind". Bonus point for Piano. Big fan. Thank you! Everyone who works here has a genuine love, patience and kindness towards residents.
30 November 2023
I have been very pleased with the help and so far the activities I have experienced. Happy with bedroom. Good food. Everything clean and ok.
30 November 2023
Very pleased with the home and staff. Peace of mind leaving Mum with people who obviously care.
30 November 2023
Happy here! Home from home, really pleased. Thank you for everything.
21 November 2023
My Mum, who was frail and suffered from dementia, spent the last few months of her life here, and we were so grateful that she did. The staff could not have been nicer, making her so welcome and making sure that all of her needs, both physical and mental, were catered for. She had a very bad experience at the care home where the Local Authority had initially placed her, so we felt a bit battle-scarred and were very cautious in selecting somewhere else. Mum had been in and out of hospital due to her various ailments, and the contrast between how she was cared for at Norton House, as compared to the total lack of compassion exhibited in the hospital could not have been more stark. We were very clear that Mum was dying, we wanted her to stay at Norton House rather than go to hospital, and we are so glad that we did. I cannot praise the team at Norton House highly enough and I would not hesitate to recommend them.
17 August 2023
I find living at Norton House good. I am looked after well. I like the things that we all do at Norton House.
02 July 2023
Went to visit my mother in law and was shocked to find just how happy she was. She was very well presented, clean and tidy and she spoke highly of the home herself. She appears to be very happy and settled at Norton House and we as a family are truly grateful to all the staff for making mum feel this way. The staff are very friendly and visitors are well looked after when they visit. Staff have a kind and caring approach and are very responsive when needed. Meals appear nice and activities are very person centred, tailored to mums likes and dislikes. I would highly recommend Norton House to family and friends.