Submit a Review for Mossview @ The Opera
49 Francis Street, Lochgelly, KY5 9NN
View Full Details of Mossview @ The OperaLatest Reviews for Mossview @ The Opera
07 April 2025
My mother moved into Mossview 13th November 2024, from the very start I was impressed at the care and attention she has received from the staff. Im never afraid to approach a member of staff they are kind and thoughtful. There are plenty of activities on, and lots pf company for my mum. The meals and cleanliness are so good. It was the best decision I made putting my mum into Mossview.
26 March 2025
I have visited my friend several times and always found her warm and comfortable and well fed with various liquids for her to drink always to hand. The staff are efficient and communicative. and friendly. I have been for afternoon tea which was well presented and delicious. The Home is warm and welcoming and it is always a pleasure to visit.
25 March 2025
My neighbour has become a resident at Mossview. I was upset at first but when I visited the home I was instantly put at ease. I was also allowed to bring my bunny up which brings comfort to Marie. Turns out every resident loved her so much and she brought so much happiness to them especially the manager. She is amazing. The way she is with the residents, staff, family and friends of residents is beyond recognition. I see her give certificates to staff members each week but I never see her get any for her conduct and her service to the care home. She has made sure the residents have an extra sparkle each day by adopting my friends bunny who was in need of a new home. knowing he will be loved and free to roam with endless amounts of ccuddlesmakes me happy. I couldn't be happier that she is there It is clean and a happy place to be. Every day the lovely staff make sure they are entertained and keeping fit They are like their family I love visiting Cant them enough
10 March 2025
My mother-in-law with dementia was rapidly declining at home in all aspects of her life. Reluctantly she agreed to go for a few weeks respite. In such a short time, the change in her is amazing, she is healthy, happy, immaculate and content now and does not want to return home. That is all down to the manager and her fantastic team. I honestly could not find fault anywhere even if I tried. From the second you enter you are made to feel welcome, always greeted with a smile and a chat even though they are clearly busy, nothing is too much trouble for any of them. They are always on hand to answer questions or queries I have about this whole process of permanent care, even if it's out of their remit, they have taken time to give me advice. The effort that is put into the range of activities to enrich their lives does not go unnoticed. I love the cafe you can use when visiting. As a family, we were dreading a care home for her as past experiences were dreadful. Genuinely cared for, treated with respect.
31 January 2025
Staff are always amazing, never a problem best place for my mum, always entertain the residents, carers are all amazing head staff are the best, always there for you no matter what they're doing they never complain. When my mum turned 80 she couldn't get to the party we had arranged so the entertainment along with staff and even management joined in to make a party they had put on a very amazing day for mum. My mum is now bedridden and on oxygen full time and still, I can't find fault in my mum's care this is the reason for the 5-star review.
30 January 2025
Can't praise Mossview Care Home enough, struggled with having to put my mum into a care home, but from the start, the manager and the staff have been fantastic. Very supportive and helpful, encouraging mum to get involved with all the activities. Thank you for all you do for all the residents.
18 March 2024
We have been really happy with the way our friend has been welcomed into Mossview @ The Opera. Staff friendliness, warmth and intimate family environment and care have been good. Thank you.
12 March 2024
Mossview is a warm and welcoming care home where my dad has settled very well. The staff are very friendly and attentive and genuinely care for the residents. The management is approachable and open to feedback so communication is excellent. Overall I am very impressed with the service provided.
12 March 2024
Overall Mossview have welcomed my mum and are always son hand to help and talk to her. Activities are very good and my mum enjoys them. Mum also likes food served. Staff are patient and friendly.
19 February 2024
Following on from my previous 5-star review, all the team at Mossview were exceptional on Mum's unexpected and sudden passing, the whole family were overwhelmed by the love, compassion and professionalism shown by everyone at Mossview. To know how much Mum was adored by the staff has meant a great deal. We can't recommend Mossview highly enough, should anyone ever need to consider them to look after their loved ones.
06 November 2023
The wonderful Mossview @ The Opera team have gone above and beyond to provide really warm, exceptional and individual care to our mum, and us as a family. Nothing was too much trouble, communication was excellent and there’s so much on offer for residents. The team have a good relationship with the local GP and community nursing team - we always found a rapid response to anything which needed to be escalated. Recently we had the sad occasion to work with the team to deliver family palliative care - sensitive, caring, compassionate- these are just a few words to describe the team right across all departments. We can’t recommend Mossview highly enough if anyone is considering residential care for their loved ones.
04 October 2023
Every time I visit, I find all staff very friendly and very good at their job. Facilities are excellent. Just good these places are available and provide 24-hour care which allows families not to worry.
22 September 2023
My father was in Mossview from the end of December until he sadly passed away on the 24th of June of this year. During his stay, he was given every consideration and respect regarding his care. The staff and management were excellent, and could ask no more of them.
08 September 2023
I was apprehensive about my dad moving into a care home, but from his first day at Mossview, I felt more relaxed. The staff were polite, humorous and attentive to my dad's needs. There was also a good atmosphere in the home with activities on the go and plenty of staff around to help anyone who needed it. The meals looked nice, and my dad's room was always clean and tidy. The home also gives the residents a voice through planned meetings for them and keeps families up to date with a Facebook page, newsletters through email and good verbal communication when I visit. Most importantly, my dad is very happy. Mossview was initially a temporary placement, but my dad wished it to be his permanent home as he liked it so much.
06 September 2023
Excellent standard of care at Mossview @ The Opera. My dad is happy and his needs are well cared for. Recent medical issues were dealt with speedily and with compassion. A variety of activities are on offer which my dad enjoys greatly. The intergenerational arrangements with a local nursery are superb, Dad loves seeing the children pop in.
04 September 2023
We were apprehensive about my gran going in a home, but I can honestly say it is the best decision we ever made picking Mossview. The activities my gran has all week are amazing. All the staff are amazing. It is an extension of our family.
04 September 2023
I visit my cousin in the home every Monday morning for the past 28 months. I have been welcomed and treated with respect every visit. The staff are very well trained and although they are conspicuous by their absence, they appear out of nowhere at the push of a button. They respect my cousin and her lack of movement, they always talk to her and joke with her. She unfortunately is at the near end of her life but the carers treat her with the dignity and respect they would give one of their own family members. The manager is always cheery, welcomes me when she is available and I am kept up to date with my cousin's condition. The whole staff are a credit to the name of the care home. It has been a pleasure to see how my cousin has been treated.
10 August 2023
My mother-in-law has been at Mossview @ The Opera since 2021 and has gone from a lonely women living alone, to very happy contented 92 year old. All down to the staff at Mossview. As a family we can't thank the staff enough, you are all making an old lady very happy even with dementia.
10 August 2023
Staff are very friendly and always make you welcome. When you are visiting you're friends and partners always have a chat with you letting you know how they are doing, and the entertainment that is put on for the residents and family is out of this world. Keep it going you all do a wonderful job.
08 May 2023
Super friendly staff, great characters and had a great afternoon visiting Mum and had giggles. Plan to come back soon.
Latest Reviews for Mossview @ The Opera
07 April 2025
My mother moved into Mossview 13th November 2024, from the very start I was impressed at the care and attention she has received from the staff. Im never afraid to approach a member of staff they are kind and thoughtful. There are plenty of activities on, and lots pf company for my mum. The meals and cleanliness are so good. It was the best decision I made putting my mum into Mossview.
26 March 2025
I have visited my friend several times and always found her warm and comfortable and well fed with various liquids for her to drink always to hand. The staff are efficient and communicative. and friendly. I have been for afternoon tea which was well presented and delicious. The Home is warm and welcoming and it is always a pleasure to visit.
25 March 2025
My neighbour has become a resident at Mossview. I was upset at first but when I visited the home I was instantly put at ease. I was also allowed to bring my bunny up which brings comfort to Marie. Turns out every resident loved her so much and she brought so much happiness to them especially the manager. She is amazing. The way she is with the residents, staff, family and friends of residents is beyond recognition. I see her give certificates to staff members each week but I never see her get any for her conduct and her service to the care home. She has made sure the residents have an extra sparkle each day by adopting my friends bunny who was in need of a new home. knowing he will be loved and free to roam with endless amounts of ccuddlesmakes me happy. I couldn't be happier that she is there It is clean and a happy place to be. Every day the lovely staff make sure they are entertained and keeping fit They are like their family I love visiting Cant them enough
10 March 2025
My mother-in-law with dementia was rapidly declining at home in all aspects of her life. Reluctantly she agreed to go for a few weeks respite. In such a short time, the change in her is amazing, she is healthy, happy, immaculate and content now and does not want to return home. That is all down to the manager and her fantastic team. I honestly could not find fault anywhere even if I tried. From the second you enter you are made to feel welcome, always greeted with a smile and a chat even though they are clearly busy, nothing is too much trouble for any of them. They are always on hand to answer questions or queries I have about this whole process of permanent care, even if it's out of their remit, they have taken time to give me advice. The effort that is put into the range of activities to enrich their lives does not go unnoticed. I love the cafe you can use when visiting. As a family, we were dreading a care home for her as past experiences were dreadful. Genuinely cared for, treated with respect.
31 January 2025
Staff are always amazing, never a problem best place for my mum, always entertain the residents, carers are all amazing head staff are the best, always there for you no matter what they're doing they never complain. When my mum turned 80 she couldn't get to the party we had arranged so the entertainment along with staff and even management joined in to make a party they had put on a very amazing day for mum. My mum is now bedridden and on oxygen full time and still, I can't find fault in my mum's care this is the reason for the 5-star review.
30 January 2025
Can't praise Mossview Care Home enough, struggled with having to put my mum into a care home, but from the start, the manager and the staff have been fantastic. Very supportive and helpful, encouraging mum to get involved with all the activities. Thank you for all you do for all the residents.
18 March 2024
We have been really happy with the way our friend has been welcomed into Mossview @ The Opera. Staff friendliness, warmth and intimate family environment and care have been good. Thank you.
12 March 2024
Mossview is a warm and welcoming care home where my dad has settled very well. The staff are very friendly and attentive and genuinely care for the residents. The management is approachable and open to feedback so communication is excellent. Overall I am very impressed with the service provided.
12 March 2024
Overall Mossview have welcomed my mum and are always son hand to help and talk to her. Activities are very good and my mum enjoys them. Mum also likes food served. Staff are patient and friendly.
19 February 2024
Following on from my previous 5-star review, all the team at Mossview were exceptional on Mum's unexpected and sudden passing, the whole family were overwhelmed by the love, compassion and professionalism shown by everyone at Mossview. To know how much Mum was adored by the staff has meant a great deal. We can't recommend Mossview highly enough, should anyone ever need to consider them to look after their loved ones.
06 November 2023
The wonderful Mossview @ The Opera team have gone above and beyond to provide really warm, exceptional and individual care to our mum, and us as a family. Nothing was too much trouble, communication was excellent and there’s so much on offer for residents. The team have a good relationship with the local GP and community nursing team - we always found a rapid response to anything which needed to be escalated. Recently we had the sad occasion to work with the team to deliver family palliative care - sensitive, caring, compassionate- these are just a few words to describe the team right across all departments. We can’t recommend Mossview highly enough if anyone is considering residential care for their loved ones.
04 October 2023
Every time I visit, I find all staff very friendly and very good at their job. Facilities are excellent. Just good these places are available and provide 24-hour care which allows families not to worry.
22 September 2023
My father was in Mossview from the end of December until he sadly passed away on the 24th of June of this year. During his stay, he was given every consideration and respect regarding his care. The staff and management were excellent, and could ask no more of them.
08 September 2023
I was apprehensive about my dad moving into a care home, but from his first day at Mossview, I felt more relaxed. The staff were polite, humorous and attentive to my dad's needs. There was also a good atmosphere in the home with activities on the go and plenty of staff around to help anyone who needed it. The meals looked nice, and my dad's room was always clean and tidy. The home also gives the residents a voice through planned meetings for them and keeps families up to date with a Facebook page, newsletters through email and good verbal communication when I visit. Most importantly, my dad is very happy. Mossview was initially a temporary placement, but my dad wished it to be his permanent home as he liked it so much.
06 September 2023
Excellent standard of care at Mossview @ The Opera. My dad is happy and his needs are well cared for. Recent medical issues were dealt with speedily and with compassion. A variety of activities are on offer which my dad enjoys greatly. The intergenerational arrangements with a local nursery are superb, Dad loves seeing the children pop in.
04 September 2023
We were apprehensive about my gran going in a home, but I can honestly say it is the best decision we ever made picking Mossview. The activities my gran has all week are amazing. All the staff are amazing. It is an extension of our family.
04 September 2023
I visit my cousin in the home every Monday morning for the past 28 months. I have been welcomed and treated with respect every visit. The staff are very well trained and although they are conspicuous by their absence, they appear out of nowhere at the push of a button. They respect my cousin and her lack of movement, they always talk to her and joke with her. She unfortunately is at the near end of her life but the carers treat her with the dignity and respect they would give one of their own family members. The manager is always cheery, welcomes me when she is available and I am kept up to date with my cousin's condition. The whole staff are a credit to the name of the care home. It has been a pleasure to see how my cousin has been treated.
10 August 2023
My mother-in-law has been at Mossview @ The Opera since 2021 and has gone from a lonely women living alone, to very happy contented 92 year old. All down to the staff at Mossview. As a family we can't thank the staff enough, you are all making an old lady very happy even with dementia.
10 August 2023
Staff are very friendly and always make you welcome. When you are visiting you're friends and partners always have a chat with you letting you know how they are doing, and the entertainment that is put on for the residents and family is out of this world. Keep it going you all do a wonderful job.
08 May 2023
Super friendly staff, great characters and had a great afternoon visiting Mum and had giggles. Plan to come back soon.