Bridge Road, Potter Heigham, Great Yarmouth, NR29 5JB
View Full Details of Broadland HouseBroadland House is excellent. My mother resided at Broadland House from 2017 until her passing at the age of 97 in March 2024. When she entered the home, we were worried about her, she had lost most of her mobility, she was confused and was not eating or taking her medications properly. We expected the deterioration to continue and were astounded to see the changes for the better. The staff helped her improve her mobility and she became less confused and more like her old self. She quickly grew to love the staff. She was very happy with the freshly prepared food which was just the sort she used to make herself. I and all of her other family members were so grateful to see this transformation. She remained very happy and secure at the home until her final days and here again, we were so grateful to the staff for their sensitive end-of-life care. We could sense that the staff cared for Mum because they loved her not because their job required it. We give the home the highest rating.
Broadland House is a very special place. It is the place that cares for my Mum. The extraordinary staff are totally focused on providing round the clock resident centred care. I am able to visit, telephone or email Mum and always find her happy and full of positive stories of her life in Broadland House, contact with other residents and friends and the caring attention of the managers and staff. Despite the pressures, the staff always seem to be able to spend time to stop and chat with Mum. Mealtimes are particularly special and happy times in the daily life at Broadland House and everyone takes part including the managers. I am so grateful that Mum has such a lovely place to live. Thank you Broadland House, for all that you do.
Broadland House is excellent. My mother resided at Broadland House from 2017 until her passing at the age of 97 in March 2024. When she entered the home, we were worried about her, she had lost most of her mobility, she was confused and was not eating or taking her medications properly. We expected the deterioration to continue and were astounded to see the changes for the better. The staff helped her improve her mobility and she became less confused and more like her old self. She quickly grew to love the staff. She was very happy with the freshly prepared food which was just the sort she used to make herself. I and all of her other family members were so grateful to see this transformation. She remained very happy and secure at the home until her final days and here again, we were so grateful to the staff for their sensitive end-of-life care. We could sense that the staff cared for Mum because they loved her not because their job required it. We give the home the highest rating.
Broadland House is a very special place. It is the place that cares for my Mum. The extraordinary staff are totally focused on providing round the clock resident centred care. I am able to visit, telephone or email Mum and always find her happy and full of positive stories of her life in Broadland House, contact with other residents and friends and the caring attention of the managers and staff. Despite the pressures, the staff always seem to be able to spend time to stop and chat with Mum. Mealtimes are particularly special and happy times in the daily life at Broadland House and everyone takes part including the managers. I am so grateful that Mum has such a lovely place to live. Thank you Broadland House, for all that you do.