Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Bailey Court - Sanctuary Supported Living

stars
stars 28 November 2023
We moved into Bailey Court in October 2023, and to date, have had a delightful experience. The staff are really helpful and pleasant, and we have noticed that they do their level best to address any of your or issues or concerns, and they really make you feel at home. The canteen is open to the public and provides really good quality food in a pleasant environment which in our experience is good value for money. They have some entertainment and activities provided by staff, and these are both fun and engaging. There are also activities run by some of the residents such as Bingo, Card Bingo, and various games in the communal lounge so there are certain things to do if you want to participate in the community. The management and care teams are second to none. The accommodation is light and spacious, and our experience with the residents has been engaging and fun. Overall, it's been a really positive experience, and we look forward to spending many happy years here.
Review from Anthony D (Resident / Service User)