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Seafield Lane, Alvechurch, Birmingham, B48 7HN
View Full Details of MerecroftLatest Reviews for Merecroft
19 February 2021
My relative was placed at Merecroft in 2017 and has recently had to move under a safeguarding plan (Jan 2021). As a family we are so relieved she is no longer living there, but she now requires a lot of therapy and health interventions since she has left the service with more behaviours of concern and complex needs than she has ever had in her life. None of the care staff you ever speak to have any idea about how to communicate with or support people with autism or learning disabilities, despite the service being advertised as a specialist. Staff leave in drones constantly, they are never consistent and are not given the training they need to support people properly or understand/ manage self-harm or aggression etc. which is dangerous for all involved. The leadership is non-existent and management never investigate concerns properly or get back to you when they say they will - they only try to cover things up. Personally, I would not trust Midway Care to look after my dog properly!
Latest Reviews for Merecroft
19 February 2021
My relative was placed at Merecroft in 2017 and has recently had to move under a safeguarding plan (Jan 2021). As a family we are so relieved she is no longer living there, but she now requires a lot of therapy and health interventions since she has left the service with more behaviours of concern and complex needs than she has ever had in her life. None of the care staff you ever speak to have any idea about how to communicate with or support people with autism or learning disabilities, despite the service being advertised as a specialist. Staff leave in drones constantly, they are never consistent and are not given the training they need to support people properly or understand/ manage self-harm or aggression etc. which is dangerous for all involved. The leadership is non-existent and management never investigate concerns properly or get back to you when they say they will - they only try to cover things up. Personally, I would not trust Midway Care to look after my dog properly!