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Millfield Way, Haverhill, CB9 0JB
View Full Details of Cleves PlaceLatest Reviews for Cleves Place
19 February 2025
Cleves Place Care Home is a very warm welcoming care home, supporting and deep meaningful care provided for our dear Dad. He has been through a lot of changes with his health deteriorating over the years with our Mum being the carer for him. He has settled in very well as he has a lovely room looking out to the garden which he always loved at home. When we visit, the staff are a delight and are very reassuring knowing he is happy with the care.
13 February 2025
A happy and relaxed place with friendly and helpful staff. An environment of kindness and care reflected in the well-being of the residents. Always a warm welcome, a smile and a willingness to help. A real comfort knowing that my parents are safe, warm, well fed and looked after in their twilight time of life. They can do as much or as little as they desire to do. Always a quiet place, a walk in the garden or a group activity to join in with.
30 January 2025
Cleves Place is the most caring place. Staff and management so caring. My son needs a lot of care and sometimes can be quite aggressive but they handle it with a smile. Wonderful staff is what they are. Without Cleve, me, my husband and family would not know how we would cope. Thanks again to Cleves.
23 January 2025
My mum was admitted for respite care. As a family, we were made welcome from the point of entering the home. Management team met us, made us feel at ease, encouraged us to ask questions. Nothing ever seemed too much trouble. The care staff were beyond amazing. My Mum was treated like a queen, she thoroughly enjoyed her stay.
18 September 2024
Your home is relatively comfortable and welcoming as are your gardens. On the whole, my 3-week stay was extremely disappointing. Agency nursing care was appalling - the permanent nursing staff was very good and even nursing assistants, cleaners, and activity staff. Having to request toilet rolls, fresh water, flannels, and even my medication is totally unacceptable. Activities and food and drink ratings due to my cognitive condition.
05 September 2024
The care home is lovely and the staff are brilliant. I cannot fault it in any way. Amazing.
02 September 2024
Visited my Mother-in-law. She'd just had a bath and hair wash, she seemed happy, then had a cup of tea brought to her. All the staff are friendly and approachable.
18 April 2024
This was without a doubt a fantastic home for Mum. She was only there for a couple of months before she passed on. The level of care she received at Diamond Ward was amazing. Nothing was too much trouble. All the carers were attentive and loving to Mum's needs. There was always a hug when things got tough. Cannot rate this home and all its carers highly enough.
17 April 2024
Very pleasant experience. The staff are so friendly and helpful. My father is being very well cared for. This is only my second visit but everyone is so kind and welcoming. Was a great meeting and met by management on arrival too.
18 October 2023
My mother has been a resident of Cleves Place care home in Haverhill for four weeks now, and I have found the staff and management to be second to none. Nothing is too much trouble as far as caring for their residents. The surroundings are very clean and comfortable, with plenty of entertainment and activities.
29 September 2023
Mum seems really happy, having good and bad days. She has made friends and enjoys the activities. Sometimes she does not enjoy the food but we know she can have what she wants, she just has to ask. In general, I feel that she is generally happy considering her age.
04 September 2023
A very bright, cheerful home with friendly, helpful staff. They have a good programme of events for residents to join in. The management are very approachable and deal with any issues promptly. Peace of mind for relatives.
24 February 2023
The staff genuinely care about my mum and have a lot of patience. This care home feels very welcoming and homely too. My mum has put on weight, which was much needed.
20 February 2023
The home is outstanding! My mother is extremely well cared for and cared about. Even though at times she can be challenging. The staff are endlessly kind and patient and funny and always professional. This comes from the example set by the management. Nothing is too much, never are they too busy. We are so grateful to know Mum is happy and safe.
16 February 2023
Cleves Place is a fantastic care home. My dad has been there for over seven years and is very well cared for. He really likes it there. I could not recommend a better care home. The staff go out of their way to help the residents. The food is great, staff are fantastic.
09 February 2023
My husband had a major stroke in March 2022, after hospital and rehab he was still paralyzed on one side, so was unable to return home. I visited several care homes before Cleves Place, and having seen around Cleves I never considered anywhere else. I felt Cleves Place was outstanding, with its full bathroom facilities for each bedroom, variety of areas for residents to spend their days - coffee shop, lounge, dining room etc, and most importantly a nicely kept garden area with a reasonable length of the path to walk or push a wheelchair, and separate external sitting areas. Over the months that he has been at Cleves, my husband has clearly improved. He spends time in the coffee shop and comments to me how everyone who passes greets him by name, not just the people who have direct responsibility for him on Diamond. Naturally, he would prefer to be fit, well and at home. Sadly he isn't and in the circumstances, I feel that his care at Cleves is everything that I hoped it would be.
08 February 2023
My 93-year-old mother had to go into urgent respite care, which was a hard decision to make, but from the initial contact with Cleves Place from management to staff I knew this was the place for her and after excellent advice from the manager we took Mum to look around, she was made so welcome from the moment we arrived. In fact, so welcome Mum has decided she wants to stay permanently. The care she has been given by the staff is excellent, and the home itself offers everything to cater for Mum's needs. It is difficult when you have to decide that a person needs more care than you can give them and after promising that you would keep them in their own home for as long as you could, finding a home that you trust to do this can be hard but in Cleves Place, we have found this. In my mother's words, she feels safe and looked after by staff that care.
07 February 2023
I have an aunt who resides at Cleves Place care home, Haverhill Suffolk, she has been there for a few years now, it is a wonderful place very clean and tidy, the staff are wonderful, always cheerful and friendly, and I have no worries or concerns.
01 November 2022
Fantastic in every way. From management through to carers and utility staff, everyone is just so helpful and cheerful. The home is modern but homely for the residents. There are a wide range of activities to stimulate and entertain but the real emphasis is on care and all the staff are so wonderful. I just cannot rate them highly enough. Above first-class with a smile.
12 April 2022
I usually wear my FFP2 masks, I have covered them with an old flowery dress. They washed. An NHS study found staff wearing FFP1, 2 and 3 provide the highest protection from Covid. I have been wearing these but had to wear the surgical masks when visiting my mother in Cleves Place Care Home. This is where I contracted Covid.
Latest Reviews for Cleves Place
19 February 2025
Cleves Place Care Home is a very warm welcoming care home, supporting and deep meaningful care provided for our dear Dad. He has been through a lot of changes with his health deteriorating over the years with our Mum being the carer for him. He has settled in very well as he has a lovely room looking out to the garden which he always loved at home. When we visit, the staff are a delight and are very reassuring knowing he is happy with the care.
13 February 2025
A happy and relaxed place with friendly and helpful staff. An environment of kindness and care reflected in the well-being of the residents. Always a warm welcome, a smile and a willingness to help. A real comfort knowing that my parents are safe, warm, well fed and looked after in their twilight time of life. They can do as much or as little as they desire to do. Always a quiet place, a walk in the garden or a group activity to join in with.
30 January 2025
Cleves Place is the most caring place. Staff and management so caring. My son needs a lot of care and sometimes can be quite aggressive but they handle it with a smile. Wonderful staff is what they are. Without Cleve, me, my husband and family would not know how we would cope. Thanks again to Cleves.
23 January 2025
My mum was admitted for respite care. As a family, we were made welcome from the point of entering the home. Management team met us, made us feel at ease, encouraged us to ask questions. Nothing ever seemed too much trouble. The care staff were beyond amazing. My Mum was treated like a queen, she thoroughly enjoyed her stay.
18 September 2024
Your home is relatively comfortable and welcoming as are your gardens. On the whole, my 3-week stay was extremely disappointing. Agency nursing care was appalling - the permanent nursing staff was very good and even nursing assistants, cleaners, and activity staff. Having to request toilet rolls, fresh water, flannels, and even my medication is totally unacceptable. Activities and food and drink ratings due to my cognitive condition.
05 September 2024
The care home is lovely and the staff are brilliant. I cannot fault it in any way. Amazing.
02 September 2024
Visited my Mother-in-law. She'd just had a bath and hair wash, she seemed happy, then had a cup of tea brought to her. All the staff are friendly and approachable.
18 April 2024
This was without a doubt a fantastic home for Mum. She was only there for a couple of months before she passed on. The level of care she received at Diamond Ward was amazing. Nothing was too much trouble. All the carers were attentive and loving to Mum's needs. There was always a hug when things got tough. Cannot rate this home and all its carers highly enough.
17 April 2024
Very pleasant experience. The staff are so friendly and helpful. My father is being very well cared for. This is only my second visit but everyone is so kind and welcoming. Was a great meeting and met by management on arrival too.
18 October 2023
My mother has been a resident of Cleves Place care home in Haverhill for four weeks now, and I have found the staff and management to be second to none. Nothing is too much trouble as far as caring for their residents. The surroundings are very clean and comfortable, with plenty of entertainment and activities.
29 September 2023
Mum seems really happy, having good and bad days. She has made friends and enjoys the activities. Sometimes she does not enjoy the food but we know she can have what she wants, she just has to ask. In general, I feel that she is generally happy considering her age.
04 September 2023
A very bright, cheerful home with friendly, helpful staff. They have a good programme of events for residents to join in. The management are very approachable and deal with any issues promptly. Peace of mind for relatives.
24 February 2023
The staff genuinely care about my mum and have a lot of patience. This care home feels very welcoming and homely too. My mum has put on weight, which was much needed.
20 February 2023
The home is outstanding! My mother is extremely well cared for and cared about. Even though at times she can be challenging. The staff are endlessly kind and patient and funny and always professional. This comes from the example set by the management. Nothing is too much, never are they too busy. We are so grateful to know Mum is happy and safe.
16 February 2023
Cleves Place is a fantastic care home. My dad has been there for over seven years and is very well cared for. He really likes it there. I could not recommend a better care home. The staff go out of their way to help the residents. The food is great, staff are fantastic.
09 February 2023
My husband had a major stroke in March 2022, after hospital and rehab he was still paralyzed on one side, so was unable to return home. I visited several care homes before Cleves Place, and having seen around Cleves I never considered anywhere else. I felt Cleves Place was outstanding, with its full bathroom facilities for each bedroom, variety of areas for residents to spend their days - coffee shop, lounge, dining room etc, and most importantly a nicely kept garden area with a reasonable length of the path to walk or push a wheelchair, and separate external sitting areas. Over the months that he has been at Cleves, my husband has clearly improved. He spends time in the coffee shop and comments to me how everyone who passes greets him by name, not just the people who have direct responsibility for him on Diamond. Naturally, he would prefer to be fit, well and at home. Sadly he isn't and in the circumstances, I feel that his care at Cleves is everything that I hoped it would be.
08 February 2023
My 93-year-old mother had to go into urgent respite care, which was a hard decision to make, but from the initial contact with Cleves Place from management to staff I knew this was the place for her and after excellent advice from the manager we took Mum to look around, she was made so welcome from the moment we arrived. In fact, so welcome Mum has decided she wants to stay permanently. The care she has been given by the staff is excellent, and the home itself offers everything to cater for Mum's needs. It is difficult when you have to decide that a person needs more care than you can give them and after promising that you would keep them in their own home for as long as you could, finding a home that you trust to do this can be hard but in Cleves Place, we have found this. In my mother's words, she feels safe and looked after by staff that care.
07 February 2023
I have an aunt who resides at Cleves Place care home, Haverhill Suffolk, she has been there for a few years now, it is a wonderful place very clean and tidy, the staff are wonderful, always cheerful and friendly, and I have no worries or concerns.
01 November 2022
Fantastic in every way. From management through to carers and utility staff, everyone is just so helpful and cheerful. The home is modern but homely for the residents. There are a wide range of activities to stimulate and entertain but the real emphasis is on care and all the staff are so wonderful. I just cannot rate them highly enough. Above first-class with a smile.
12 April 2022
I usually wear my FFP2 masks, I have covered them with an old flowery dress. They washed. An NHS study found staff wearing FFP1, 2 and 3 provide the highest protection from Covid. I have been wearing these but had to wear the surgical masks when visiting my mother in Cleves Place Care Home. This is where I contracted Covid.