Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Rose Manor - Sanctuary Supported Living

stars
stars 26 September 2022
My husband and I have lived in a Sanctuary Retirement complex in Telford for 3 years. The apartments are independent. The building is lovely and always kept very clean. There is a handyman on site so I normally find repairs have been done quickly. There is a restaurant offering a main cooked meal every day and a small light bite menu. Meals are freshly made and reasonably priced. The staff have always been great. There is a community lounge and craft room. There are two communal gardens. The apartments are beautiful and very spacious. The doors and corridors are wide so wheelchair access is easy. The bathrooms are wet rooms. There is 24/7 care staff on site so care packages are available. The care staff and manager have always been friendly and helpful. There is also a housing manager and wellbeing staff, they have always been friendly and tried to help where possible. At a very difficult time, the staff, management, and regional and Retirement Living Manager for the U.K. went above and beyond in supporting us
Review from Jacqueline C (Resident / Service User)