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123 Westmead Road, Sutton, SM1 4JE
View Full Details of Tennyson GrangeLatest Reviews for Tennyson Grange
14 January 2025
Tennyson Grange care home has been brilliant to my grandmother and our family. She has felt loved, safe and cared for in the past three months that she's been living here. Her spirits have lifted from all the joy of the activities and company. She often tells me that she could never feel alone here. The leadership have had grace and compassion throughout the whole process of my grandma going from respite to permanent and the carers have been excellent. She is in good hands here, which has taken all the weight off my shoulders.
18 December 2024
My father urgently required residential care and I researched and visited a variety of care homes in the area. Tennyson Grange was a head and shoulders above those visited from the welcoming staff at reception, friendly carers and support workers to accommodation of the highest standard with safety one of the main priorities. My father happily moved in and I was given as much time as needed for him to settle in, visiting regularly although there are so many activities he is rarely alone or in his room. I would wholeheartedly recommend.
14 November 2024
dad moved into Tennyson Grange a few months ago and we cannot fault the care and support he has received. The staff at the home are warm and friendly and their kindness and support during the last few months has been amazing. The home is so welcoming and Dad is the happiest we have seen him in a long while.
12 November 2024
Couldn't have asked for better care for my nan! Staff are absolutely lovely and very welcoming, it is a shame that she unable to stay here. You have all really helped her come out of her shell and be more herself again so for that thank you!
04 November 2024
Tennyson Grange is outstanding. Purpose built, it offers an extremely high standard of provision in all areas. The individuality of each resident is central to the mission of this dedicated staff. This is evident in the range of menus on offer, the varied nature of the numerous activities and the interaction and warmth of the relationships. I am delighted my sister is in such safe, caring hands.
23 October 2024
Very pleased with everything. Answers to ratings are accurate.
02 September 2024
My father was resident for six months receiving memory care at Tennyson Grange. He thrived in this wonderful vibrant home engaging in the many activities on offer. Sadly his condition deteriorated but he received excellent end-of-life care at the home. We as a family were always welcome and supported at this difficult time. We couldn't have asked for a better end of life experience and as a result have grieved knowing that our father's final months were full of fun and he was cared for by superb staff.
22 August 2024
Dad was a resident in Tennyson Grange for almost three and a half years until he sadly passed away recently, weeks before his 99th birthday. During all his time there, he was treated with dignity and kindness by all the staff. There were multiple activities and outings he could participate in, and he had first-class medical care from the GP and nurses at the home. I cannot recommend highly enough.l
06 August 2024
Very caring, understanding and supportive of Dad's needs and our concerns. Have gone above and beyond to settle Dad in and to make him feel as at home and as comfortable as possible Nothing is a problem for the staff and Dad is not demanding to leave as he feels contented. We leave Tennyson Grange knowing that Dad is in amazing hands which is a great weight off our shoulders. Thank you so much.
06 August 2024
Dad has Alziemers, we were concerned about how he would cope with the transition into a care home. The home went above and beyond to make Dad feel settled and welcome. Dad has adjusted well and says he's happy. If I have any concerns management is very approachable. I chose Tennyson because of the activities department. The Lifestyle leader deserves a medal. She is the heart of Tennyson. Reception is very helpful. Everyone is so friendly and kind.
22 July 2024
I'm very happy at Tennyson Grange and I couldn't ask for better care. The care staff are kind and caring.
19 June 2024
I would like to express my thanks to all the staff at Tennyson Grange. Every single person I have seen and spoken to when I visit mum, have been so amazing, kind and caring. Not just to mum, but to me and my sisters. Everyone is approachable, friendly and make me feel very welcome. Nothing is too much trouble for any of them. They speak to Mum with kindness and dignity and not a number. The nurses and carers understand and accommodate Mum's complex needs and adapt where possible. They keep me well-informed of her needs. The care and communication is exceptional. Everyone goes above and beyond for mum and the other residence and some stay late, just because they care and want to do their job to a high standard. When the staff pass her room they say hello and goodbye with a smile. Also, a very big thank you to all the people who are behind the scenes that don't get recognised. Thank you!
17 June 2024
I have been really happy with the level of care my dad has had. The staff have been amazing, lovely, friendly. Can't do enough for my dad and my family.
14 June 2024
The first impression is everyone is happy, all staff! A really warm atmosphere. Nurses are quick to respond to any request. Food is excellent and allow wine if requested. Lots of activities, guest singers. Great sun terrace. Rooms are very nicely furnished and you can put up picture frames, they will do it for you. Everything is spotless and clean. 3 car parks, can turn up any time. Mum is very happy and says they let her do what she likes, thinks it's a hotel.
14 June 2024
I find many aspects of my brother's care very good but some things seem inconsistent and apparently dependent on which staff are on duty. I am especially impressed by senior leaders' responsiveness to feedback and requests for support/information. The range and quality of activities, in particular, the cultural activities and links with major cultural institutions such as ENO and the VeA and the lovely welcome in reception.
07 June 2024
Mum has only just moved in and is finding settling in challenging. The staff have been wonderful in making the process as smooth and easy as possible. Mum has received excellent care so far!
30 April 2024
Mum has been a resident for 3 years now. She is comfortable and as happy as can be. The care she receives is exceptionally good. All the Care staff are kind, supportive and caring. The nursing staff ensure all her needs are met and always gives us as a family regular feedback so we are happy knowing she is in good hands. I also want to mention the reception and office staff and all the managers who are always there to answer any questions we may have and welcome us when visiting.
16 January 2024
I would like to say thank you to the activities department at Tennyson Grange, on behalf of my wife and I, for all the activities that we went on in December. Trips to the music hall and to the pantomime, also all the entertainers who came to entertain at Tennyson Grange. Also for a very nice Christmas lunch which was a great success. We would also like to thank all the carers that look after her and the admin team, well done to everyone. Thank you.
10 January 2024
Having carried out due diligence, we chose Tennyson Grange for my mum. All staff are very welcoming to residents and families alike, it's clean with great facilities and well presented. Everyone from the management, household, administrative, activities, carers and medical teams who are well trained, caring, always helpful and will go out of their way to make residents and their families as comfortable as possible, when necessary, simplifying any challenges faced. The activities team always offer an amazing variety of internal activities and external entertainment, as well as visits outside of the home. There is something for everyone from choirs, and singers covering all different genres, to visiting the theatre. I’d recommend Tennyson Grange to anyone, it is the people who make the place, so thank you to all the kind, caring, cheerful staff. Please keep doing what you’re all doing as you all excel at it! 200% The best thing for me is to feel reassured to know you have made the best and right decision.
12 December 2023
My mum settled into full-time care with ease. We expected there to be some teething problems along the way, but everyone was very caring towards her, which made her transition comfortable. The amount of activities on offer has given her a new lease of life. She now has lots of things to look forward to and talk about. She recently told me that she is very happy and has no regrets about moving into Tennyson Grange.
Latest Reviews for Tennyson Grange
14 January 2025
Tennyson Grange care home has been brilliant to my grandmother and our family. She has felt loved, safe and cared for in the past three months that she's been living here. Her spirits have lifted from all the joy of the activities and company. She often tells me that she could never feel alone here. The leadership have had grace and compassion throughout the whole process of my grandma going from respite to permanent and the carers have been excellent. She is in good hands here, which has taken all the weight off my shoulders.
18 December 2024
My father urgently required residential care and I researched and visited a variety of care homes in the area. Tennyson Grange was a head and shoulders above those visited from the welcoming staff at reception, friendly carers and support workers to accommodation of the highest standard with safety one of the main priorities. My father happily moved in and I was given as much time as needed for him to settle in, visiting regularly although there are so many activities he is rarely alone or in his room. I would wholeheartedly recommend.
14 November 2024
dad moved into Tennyson Grange a few months ago and we cannot fault the care and support he has received. The staff at the home are warm and friendly and their kindness and support during the last few months has been amazing. The home is so welcoming and Dad is the happiest we have seen him in a long while.
12 November 2024
Couldn't have asked for better care for my nan! Staff are absolutely lovely and very welcoming, it is a shame that she unable to stay here. You have all really helped her come out of her shell and be more herself again so for that thank you!
04 November 2024
Tennyson Grange is outstanding. Purpose built, it offers an extremely high standard of provision in all areas. The individuality of each resident is central to the mission of this dedicated staff. This is evident in the range of menus on offer, the varied nature of the numerous activities and the interaction and warmth of the relationships. I am delighted my sister is in such safe, caring hands.
23 October 2024
Very pleased with everything. Answers to ratings are accurate.
02 September 2024
My father was resident for six months receiving memory care at Tennyson Grange. He thrived in this wonderful vibrant home engaging in the many activities on offer. Sadly his condition deteriorated but he received excellent end-of-life care at the home. We as a family were always welcome and supported at this difficult time. We couldn't have asked for a better end of life experience and as a result have grieved knowing that our father's final months were full of fun and he was cared for by superb staff.
22 August 2024
Dad was a resident in Tennyson Grange for almost three and a half years until he sadly passed away recently, weeks before his 99th birthday. During all his time there, he was treated with dignity and kindness by all the staff. There were multiple activities and outings he could participate in, and he had first-class medical care from the GP and nurses at the home. I cannot recommend highly enough.l
06 August 2024
Very caring, understanding and supportive of Dad's needs and our concerns. Have gone above and beyond to settle Dad in and to make him feel as at home and as comfortable as possible Nothing is a problem for the staff and Dad is not demanding to leave as he feels contented. We leave Tennyson Grange knowing that Dad is in amazing hands which is a great weight off our shoulders. Thank you so much.
06 August 2024
Dad has Alziemers, we were concerned about how he would cope with the transition into a care home. The home went above and beyond to make Dad feel settled and welcome. Dad has adjusted well and says he's happy. If I have any concerns management is very approachable. I chose Tennyson because of the activities department. The Lifestyle leader deserves a medal. She is the heart of Tennyson. Reception is very helpful. Everyone is so friendly and kind.
22 July 2024
I'm very happy at Tennyson Grange and I couldn't ask for better care. The care staff are kind and caring.
19 June 2024
I would like to express my thanks to all the staff at Tennyson Grange. Every single person I have seen and spoken to when I visit mum, have been so amazing, kind and caring. Not just to mum, but to me and my sisters. Everyone is approachable, friendly and make me feel very welcome. Nothing is too much trouble for any of them. They speak to Mum with kindness and dignity and not a number. The nurses and carers understand and accommodate Mum's complex needs and adapt where possible. They keep me well-informed of her needs. The care and communication is exceptional. Everyone goes above and beyond for mum and the other residence and some stay late, just because they care and want to do their job to a high standard. When the staff pass her room they say hello and goodbye with a smile. Also, a very big thank you to all the people who are behind the scenes that don't get recognised. Thank you!
17 June 2024
I have been really happy with the level of care my dad has had. The staff have been amazing, lovely, friendly. Can't do enough for my dad and my family.
14 June 2024
The first impression is everyone is happy, all staff! A really warm atmosphere. Nurses are quick to respond to any request. Food is excellent and allow wine if requested. Lots of activities, guest singers. Great sun terrace. Rooms are very nicely furnished and you can put up picture frames, they will do it for you. Everything is spotless and clean. 3 car parks, can turn up any time. Mum is very happy and says they let her do what she likes, thinks it's a hotel.
14 June 2024
I find many aspects of my brother's care very good but some things seem inconsistent and apparently dependent on which staff are on duty. I am especially impressed by senior leaders' responsiveness to feedback and requests for support/information. The range and quality of activities, in particular, the cultural activities and links with major cultural institutions such as ENO and the VeA and the lovely welcome in reception.
07 June 2024
Mum has only just moved in and is finding settling in challenging. The staff have been wonderful in making the process as smooth and easy as possible. Mum has received excellent care so far!
30 April 2024
Mum has been a resident for 3 years now. She is comfortable and as happy as can be. The care she receives is exceptionally good. All the Care staff are kind, supportive and caring. The nursing staff ensure all her needs are met and always gives us as a family regular feedback so we are happy knowing she is in good hands. I also want to mention the reception and office staff and all the managers who are always there to answer any questions we may have and welcome us when visiting.
16 January 2024
I would like to say thank you to the activities department at Tennyson Grange, on behalf of my wife and I, for all the activities that we went on in December. Trips to the music hall and to the pantomime, also all the entertainers who came to entertain at Tennyson Grange. Also for a very nice Christmas lunch which was a great success. We would also like to thank all the carers that look after her and the admin team, well done to everyone. Thank you.
10 January 2024
Having carried out due diligence, we chose Tennyson Grange for my mum. All staff are very welcoming to residents and families alike, it's clean with great facilities and well presented. Everyone from the management, household, administrative, activities, carers and medical teams who are well trained, caring, always helpful and will go out of their way to make residents and their families as comfortable as possible, when necessary, simplifying any challenges faced. The activities team always offer an amazing variety of internal activities and external entertainment, as well as visits outside of the home. There is something for everyone from choirs, and singers covering all different genres, to visiting the theatre. I’d recommend Tennyson Grange to anyone, it is the people who make the place, so thank you to all the kind, caring, cheerful staff. Please keep doing what you’re all doing as you all excel at it! 200% The best thing for me is to feel reassured to know you have made the best and right decision.
12 December 2023
My mum settled into full-time care with ease. We expected there to be some teething problems along the way, but everyone was very caring towards her, which made her transition comfortable. The amount of activities on offer has given her a new lease of life. She now has lots of things to look forward to and talk about. She recently told me that she is very happy and has no regrets about moving into Tennyson Grange.