Submit a Review for Hallmark Arlington Manor
Wellbrook Way, Girton, Cambridge, CB3 0FW
View Full Details of Hallmark Arlington ManorLatest Reviews for Hallmark Arlington Manor
13 January 2025
My father came to Hallmark Arlington Manor following a lengthy stay in hospital and I have been so impressed with the standard of care he has received in the nursing community. He has been treated with so much kindness and respect and the carers really do go above and beyond, not only for the residents, but also for their families. The nursing staff are extremely knowledgeable and their 24/7 availability is very reassuring. My father particularly enjoys all the food and the home has been readily able to accommodate his changing dietary needs by pureeing his food and providing him with a soft diet, while maintaining very high standards of presentation, which he really appreciates. Throughout his time at Arlington, my sister and I have felt reassured that my father is in the best possible place for him and would thoroughly recommend Arlington for nursing care. As well as being very comfortable for the residents, it provides a really friendly and welcoming environment for relatives to visit.
10 January 2025
I have been most impressed with the high level of care at Hallmark Arlington Manor. The staff are professional and caring, they are quick to respond to any requests I make on my parents behalf. My parents health needs are well monitored and hospital visits have been arranged when needed. This has take a great weight off our minds.
10 January 2025
Mum has been at Hallmark Arlington Manor since May '24. As her confusion has increased, the staff constantly strive to make her life full of happiness and monitor her health with professionalism. The activity schedule is very well organised with fun things to do all the time. Mum has lots to talk about every time I visit; the mums, babies, and alpacas are her favourites!
07 October 2024
My mother came to Arlington for respite care following an operation. She enjoyed her time there, having said that she would never go to a care home, and says she would be happy to go back if necessary. The personal care was attentive and the medical care very good. She really enjoyed the quizzes, crosswords and music performances. Being a competent artist she did find the art and craft sessions much too basic and not catering to anyone with any ability - this is something which could be improved on. She really liked the food which was of a high standard, particularly the home made soups which varied every day. The large cinema screen was great for watching Wimbledon and the Olympics! The cafe is a great spot for residents to sit and read papers or just enjoy some company and also for visiting relatives to enjoy the nice coffee and cakes! The garden is lovely and so well kept and much used in the summer. I would recommend Arlington Manor to anyone looking for great care.
03 October 2024
My mother stayed at Arlington Manor for 4 weeks of respite care after a long hospital stay. When she arrived she was very apprehensive, but was instantly welcomed by all the staff she came into contact with. During her time there Mum and all of us were made to feel very welcome and we saw a vast improvement in her health and general well-being, which we feel is due to the excellent care she received. When we talk about her stay she readily says how lovely everyone was and how she realises that without the care she received there she probably would not have recovered as well as she has, which considering she is 94 yrs is quite remarkable! We would certainly hope that in the future should either of our parents need full time care that they could stay at Arlington.
03 October 2024
Our mother came in for a month's respite. It was her first experience of a care home and she was understandably apprehensive. But she didn't need to be! She had a wonderful experience; every time we saw her she was happy and laughing and having a great time and she had nothing but praise for the amazing staff. Her care was exceptional. Thank you very much from the three of us.
03 October 2024
I am a 93 year old widower, previously looking after myself in an independent living complex for several years. I was rushed into hospital in August with a fever and confined to bed for almost 5 weeks before the appropriate medication was identified, resulting in extensive muscle loss and difficulty in walking unaided. I have an underlying inoperable cancer for which the recommended regime is palliative care. Hence the decision to move into Arlington Manor. I am still research active in my scientific field, with regular contacts worldwide. It is perhaps too soon to write a full review of my experience of Arlington Manor. I am certainly impressed by the diligence and friendliness of the staff who all greet me by name. I am most critical of the restaurant menus; the food is perhaps too bland for my taste. The restaurant staff do their best, but I sometimes find it difficult to understand their accents, and they do not always understand what I am asking for.
17 June 2024
When Mum needed to go into a care home due to her dementia, it was a really difficult decision knowing she didn't want to go into a home. Although the first few days/ weeks were a little tricky, she ultimately settled and my sister and I both feel, had some of the happiest days in her final few years. She was cared for well and was always clean and tidy. We had regular discussions about her care to optimise this for her. She'd lost a lot of weight before going in and was able to normalise her weight after a few months. She loved the entertainment, which brought back her singing voice and was able to dance with the carers. The garden is a beautiful haven which she loved visiting all year through, and having a cuppa and biscuit either in the cafe or the garden. There is all one could ask for on-site to ensure a complete service including hairdresser, nails etc. We now have our aunt staying there, (not with dementia), she has settled well and feels safe and secure. We can't ask for more.
12 June 2024
My partner and I were residents of an independent living retirement complex when told that my partner was now terminal, had been categorised as 'fast track' and needed to go into a Care Home. My partner's daughter and I asked that my partner be placed in Arlington Manor Care Home which is less than 100 yards from our flat which meant that we could visit her frequently. We were very relieved when it was agreed that my partner could be placed at Arlington.
12 June 2024
My husband was a resident on the dementia floor for 18 months. During this time he was well cared for with great kindness. There were activities that he was helped to join in with. As his physical ability deteriorated his care was changed so he remained safe and comfortable. The food was good, cooked in-house and plentiful. When he died the support and love shown to me was beyond mere duty.
06 June 2024
My father is having a lovely time at Arlington Manor care home Girton he looks at it as a five-star hotel, the carers are very professional and any queries on food can be adjusted to his needs. He treats other residents like his family he can be a charmer but the ladies like this.
04 June 2024
My dad has lived in Arlington for two years and is very happy with his care and with his environment. Staff are very supportive and caring to residents and to family members. The home is clean, tidy and inviting, and the gardens are a calming and peaceful space to spend time with loved ones. There is a wide variety of activities on a daily basis, my dad loves Hangman and the singers! The dining menu offers a good food selection, and baked goods are available in the cafe during the day. I would thoroughly recommend Arlington Manor.
04 June 2024
An excellent care home. My father has been a resident for two years now and I can honestly say if it wasn't for the excellent care he receives, I don't think he'd still be with us today. Staff are friendly and approachable and clearly care for their residents, I have witnessed a lot of affection from staff towards residents. Relatives and residents are all able to approach members of staff including management who are always happy to discuss ideas and matters that might arise. I have visited a number of other care homes, in and outside of the area, visiting other relatives over the years and I have to say Arlington Manor is by far the best.
04 June 2024
We are so glad that our family member chose to live at Arlington Manor. The staff are very caring and supportive, and the care is tailored to the individuals needs. The facilities are first class and the hygiene standards are high. The residents and their families are consulted on all aspects of their care and environment. Our relative has settled in well and feels part of the Arlington Manor family. We thank the wonderful staff.
17 November 2023
I stayed at Arlington Manor for five weeks convalescing after an operation, and much enjoyed being there. The whole experience was positive, and this helped me to get better and recover from my operation. I also felt very safe. A lovely room overlooking the beautiful garden. Welcoming, friendly staff who were proactive in offering help and care. Immaculately kept and clean environment Delicious, nutritious food - chefs willing to make a dish on request. So many different details that added to my pleasure being at Arlington; weekly hairdressing and hand care, a well-stocked library, jigsaws, a piano, a sparklingly pleasant cafe with a variety of drinks on offer as well as homemade treats, the chance to read a variety of daily newspapers. There are more facilities that I didn't use much but it all added up to a lively, 'happening' atmosphere with always someone to speak to, including the very knowledgeable gardener from whom I learnt a great deal. Many thanks to all the staff.
03 November 2023
I have told my sons in preparation for my future. This is where I want to stay! Start saving!
30 October 2023
Appearances can be deceptive. Arlington Manor has the appearance of a 4-star hotel, and if your relative would benefit from weekly manicures, cocktail afternoons and similar activities, then Arlington Manor can provide that. However, in my personal experience, this is not the place to choose if your relative is frail/vulnerable. The home is woefully understaffed and poorly managed. My father's condition deteriorated dramatically during his 2 1/2 month stay, losing a significant amount of weight and experiencing multiple falls. His bedding and clothing were frequently dirty and I dreaded each visit, for fear of what condition I would find him in. He died 2 weeks after being admitted to the hospital with severe dehydration and pneumonia. If I had my time again, I would not have chosen Arlington Manor.
12 September 2023
My mother, who was diagnosed with Alzheimer's dementia two years ago, moved into Arlington Manor last month and is settling in well. The design of the physical space is great - light and airy with room to move including a lovely garden. Even more importantly all the staff are excellent helping to make my mother feel wanted and safe ensuring that the transition to living in a care home was as smooth as possible.
06 September 2023
Moving a loved one into care is an extremely emotional time for all involved. My father became aware that he required more care than we were able to give him and was very involved in the whole process, making the decision for himself before it became an urgent need. We had time to research possible homes, but from the outset, both he and I were impressed by Arlington. All the staff were friendly and appeared happy to be working in the home. He moved there in June and has settled into a delightful room and enjoys the beautiful garden. In an ideal world, I know that he would like to be in his own home, but the help, care and support he receives, along with the company of staff, other residents and visitors, means that he is safe and is less likely to fall ending in a hospital stay. There are plenty of activities and things of interest for those who wish to take part. Any concerns we have are always listened to by the management. I appreciate all the support at a difficult time.
06 September 2023
I was a community nursing sister for many years and this care home is the very best of dozens I have visited, worked in and had relatives living in. By miles. It is immaculately clean, has multiple facilities for use by guests and a lovely, bright cafe for relatives and visitors to help themselves to refreshments while visiting residents. Arlington Manor is also child-friendly and dog-friendly which as a foster carer and pet lover has been very important to me. If I needed to, I’d love to stay there myself.
Latest Reviews for Hallmark Arlington Manor
13 January 2025
My father came to Hallmark Arlington Manor following a lengthy stay in hospital and I have been so impressed with the standard of care he has received in the nursing community. He has been treated with so much kindness and respect and the carers really do go above and beyond, not only for the residents, but also for their families. The nursing staff are extremely knowledgeable and their 24/7 availability is very reassuring. My father particularly enjoys all the food and the home has been readily able to accommodate his changing dietary needs by pureeing his food and providing him with a soft diet, while maintaining very high standards of presentation, which he really appreciates. Throughout his time at Arlington, my sister and I have felt reassured that my father is in the best possible place for him and would thoroughly recommend Arlington for nursing care. As well as being very comfortable for the residents, it provides a really friendly and welcoming environment for relatives to visit.
10 January 2025
I have been most impressed with the high level of care at Hallmark Arlington Manor. The staff are professional and caring, they are quick to respond to any requests I make on my parents behalf. My parents health needs are well monitored and hospital visits have been arranged when needed. This has take a great weight off our minds.
10 January 2025
Mum has been at Hallmark Arlington Manor since May '24. As her confusion has increased, the staff constantly strive to make her life full of happiness and monitor her health with professionalism. The activity schedule is very well organised with fun things to do all the time. Mum has lots to talk about every time I visit; the mums, babies, and alpacas are her favourites!
07 October 2024
My mother came to Arlington for respite care following an operation. She enjoyed her time there, having said that she would never go to a care home, and says she would be happy to go back if necessary. The personal care was attentive and the medical care very good. She really enjoyed the quizzes, crosswords and music performances. Being a competent artist she did find the art and craft sessions much too basic and not catering to anyone with any ability - this is something which could be improved on. She really liked the food which was of a high standard, particularly the home made soups which varied every day. The large cinema screen was great for watching Wimbledon and the Olympics! The cafe is a great spot for residents to sit and read papers or just enjoy some company and also for visiting relatives to enjoy the nice coffee and cakes! The garden is lovely and so well kept and much used in the summer. I would recommend Arlington Manor to anyone looking for great care.
03 October 2024
My mother stayed at Arlington Manor for 4 weeks of respite care after a long hospital stay. When she arrived she was very apprehensive, but was instantly welcomed by all the staff she came into contact with. During her time there Mum and all of us were made to feel very welcome and we saw a vast improvement in her health and general well-being, which we feel is due to the excellent care she received. When we talk about her stay she readily says how lovely everyone was and how she realises that without the care she received there she probably would not have recovered as well as she has, which considering she is 94 yrs is quite remarkable! We would certainly hope that in the future should either of our parents need full time care that they could stay at Arlington.
03 October 2024
Our mother came in for a month's respite. It was her first experience of a care home and she was understandably apprehensive. But she didn't need to be! She had a wonderful experience; every time we saw her she was happy and laughing and having a great time and she had nothing but praise for the amazing staff. Her care was exceptional. Thank you very much from the three of us.
03 October 2024
I am a 93 year old widower, previously looking after myself in an independent living complex for several years. I was rushed into hospital in August with a fever and confined to bed for almost 5 weeks before the appropriate medication was identified, resulting in extensive muscle loss and difficulty in walking unaided. I have an underlying inoperable cancer for which the recommended regime is palliative care. Hence the decision to move into Arlington Manor. I am still research active in my scientific field, with regular contacts worldwide. It is perhaps too soon to write a full review of my experience of Arlington Manor. I am certainly impressed by the diligence and friendliness of the staff who all greet me by name. I am most critical of the restaurant menus; the food is perhaps too bland for my taste. The restaurant staff do their best, but I sometimes find it difficult to understand their accents, and they do not always understand what I am asking for.
17 June 2024
When Mum needed to go into a care home due to her dementia, it was a really difficult decision knowing she didn't want to go into a home. Although the first few days/ weeks were a little tricky, she ultimately settled and my sister and I both feel, had some of the happiest days in her final few years. She was cared for well and was always clean and tidy. We had regular discussions about her care to optimise this for her. She'd lost a lot of weight before going in and was able to normalise her weight after a few months. She loved the entertainment, which brought back her singing voice and was able to dance with the carers. The garden is a beautiful haven which she loved visiting all year through, and having a cuppa and biscuit either in the cafe or the garden. There is all one could ask for on-site to ensure a complete service including hairdresser, nails etc. We now have our aunt staying there, (not with dementia), she has settled well and feels safe and secure. We can't ask for more.
12 June 2024
My partner and I were residents of an independent living retirement complex when told that my partner was now terminal, had been categorised as 'fast track' and needed to go into a Care Home. My partner's daughter and I asked that my partner be placed in Arlington Manor Care Home which is less than 100 yards from our flat which meant that we could visit her frequently. We were very relieved when it was agreed that my partner could be placed at Arlington.
12 June 2024
My husband was a resident on the dementia floor for 18 months. During this time he was well cared for with great kindness. There were activities that he was helped to join in with. As his physical ability deteriorated his care was changed so he remained safe and comfortable. The food was good, cooked in-house and plentiful. When he died the support and love shown to me was beyond mere duty.
06 June 2024
My father is having a lovely time at Arlington Manor care home Girton he looks at it as a five-star hotel, the carers are very professional and any queries on food can be adjusted to his needs. He treats other residents like his family he can be a charmer but the ladies like this.
04 June 2024
My dad has lived in Arlington for two years and is very happy with his care and with his environment. Staff are very supportive and caring to residents and to family members. The home is clean, tidy and inviting, and the gardens are a calming and peaceful space to spend time with loved ones. There is a wide variety of activities on a daily basis, my dad loves Hangman and the singers! The dining menu offers a good food selection, and baked goods are available in the cafe during the day. I would thoroughly recommend Arlington Manor.
04 June 2024
An excellent care home. My father has been a resident for two years now and I can honestly say if it wasn't for the excellent care he receives, I don't think he'd still be with us today. Staff are friendly and approachable and clearly care for their residents, I have witnessed a lot of affection from staff towards residents. Relatives and residents are all able to approach members of staff including management who are always happy to discuss ideas and matters that might arise. I have visited a number of other care homes, in and outside of the area, visiting other relatives over the years and I have to say Arlington Manor is by far the best.
04 June 2024
We are so glad that our family member chose to live at Arlington Manor. The staff are very caring and supportive, and the care is tailored to the individuals needs. The facilities are first class and the hygiene standards are high. The residents and their families are consulted on all aspects of their care and environment. Our relative has settled in well and feels part of the Arlington Manor family. We thank the wonderful staff.
17 November 2023
I stayed at Arlington Manor for five weeks convalescing after an operation, and much enjoyed being there. The whole experience was positive, and this helped me to get better and recover from my operation. I also felt very safe. A lovely room overlooking the beautiful garden. Welcoming, friendly staff who were proactive in offering help and care. Immaculately kept and clean environment Delicious, nutritious food - chefs willing to make a dish on request. So many different details that added to my pleasure being at Arlington; weekly hairdressing and hand care, a well-stocked library, jigsaws, a piano, a sparklingly pleasant cafe with a variety of drinks on offer as well as homemade treats, the chance to read a variety of daily newspapers. There are more facilities that I didn't use much but it all added up to a lively, 'happening' atmosphere with always someone to speak to, including the very knowledgeable gardener from whom I learnt a great deal. Many thanks to all the staff.
03 November 2023
I have told my sons in preparation for my future. This is where I want to stay! Start saving!
30 October 2023
Appearances can be deceptive. Arlington Manor has the appearance of a 4-star hotel, and if your relative would benefit from weekly manicures, cocktail afternoons and similar activities, then Arlington Manor can provide that. However, in my personal experience, this is not the place to choose if your relative is frail/vulnerable. The home is woefully understaffed and poorly managed. My father's condition deteriorated dramatically during his 2 1/2 month stay, losing a significant amount of weight and experiencing multiple falls. His bedding and clothing were frequently dirty and I dreaded each visit, for fear of what condition I would find him in. He died 2 weeks after being admitted to the hospital with severe dehydration and pneumonia. If I had my time again, I would not have chosen Arlington Manor.
12 September 2023
My mother, who was diagnosed with Alzheimer's dementia two years ago, moved into Arlington Manor last month and is settling in well. The design of the physical space is great - light and airy with room to move including a lovely garden. Even more importantly all the staff are excellent helping to make my mother feel wanted and safe ensuring that the transition to living in a care home was as smooth as possible.
06 September 2023
Moving a loved one into care is an extremely emotional time for all involved. My father became aware that he required more care than we were able to give him and was very involved in the whole process, making the decision for himself before it became an urgent need. We had time to research possible homes, but from the outset, both he and I were impressed by Arlington. All the staff were friendly and appeared happy to be working in the home. He moved there in June and has settled into a delightful room and enjoys the beautiful garden. In an ideal world, I know that he would like to be in his own home, but the help, care and support he receives, along with the company of staff, other residents and visitors, means that he is safe and is less likely to fall ending in a hospital stay. There are plenty of activities and things of interest for those who wish to take part. Any concerns we have are always listened to by the management. I appreciate all the support at a difficult time.
06 September 2023
I was a community nursing sister for many years and this care home is the very best of dozens I have visited, worked in and had relatives living in. By miles. It is immaculately clean, has multiple facilities for use by guests and a lovely, bright cafe for relatives and visitors to help themselves to refreshments while visiting residents. Arlington Manor is also child-friendly and dog-friendly which as a foster carer and pet lover has been very important to me. If I needed to, I’d love to stay there myself.