Submit a Review for The Hamptons Care Centre
Main Drive, off Heyhouses Lane, Lytham St Annes, FY8 3FF
View Full Details of The Hamptons Care CentreLatest Reviews for The Hamptons Care Centre
04 March 2025
Being a fit and healthy man into his 90s, my father was always highly averse to entering a care home. However, following a hip fracture at 93 it was no longer realistic for him to be safely looked after by his family, and after considering various homes he became a resident in January 2024. Fortunately, Dad adapted much more readily than anticipated, partly because of the impressive facilities, but mainly because of the superb quality of care provided. In any residential setting it is the ethos upheld by those who work there who determine how good a place it is, and my father and I have always been impressed by the professionalism, availability and friendliness of the staff, whatever their various roles. Indeed, after a fortnight in hospital this year, Dad was very anxious to be able to return for end-of-life care from those whom he knew and respected, and his final three weeks were filled with care, compassion and empathy, both for Dad and for me. The Hamptons can't be faulted.
03 March 2025
The Hamptons is home from home. The staff are so caring, loving and professional to my dad. Nothing is too much trouble at all. The food choice is so good. The place is clean and refreshing when you walk through the door! (No smell of urine!) I have looked at many care homes in the Fylde Coast and this one is 'simply the best'. Thank you.
30 January 2025
My mother-in-law has been a resident at Hamptons Care Centre since November. It is lovely to see how well cared for she is by the staff team and to listen to her describe the excellent care that she is receiving. She has a sparkle in her eyes and she looks so well cared for. It is a massive relief for us and lovely to watch her thrive.
14 January 2025
Unfortunately my aunt recently passed away after a long illness. But I would like to say over the 3 years she has been at the home the levels of care and support she has received have been first-class. The staff from front of house on reception, actual care staff and auxiliary members all could not have been better. The understanding and help over her final days and post-passing have been of a great comfort to us. I would certainly recommend the home if asked. Once again thanks for everything.
19 December 2024
My husband was in The Hamptons Care Centre for 3 months and was treated in a totally excellent way. Staff were totally professional, caring and friendly. The same nurse was on duty for 3 days prior and on day of his death, he ensured he was not in pain, gave meds when he was agitated. He and my husband had a great rapport which was great to see. The night sister was on duty when he died and was with my husband when he died. All staff were 100% superb and I couldn't have asked for more.
19 December 2024
Absolutely tremendous, facility is spotless, warm, and extremely well-presented. The staff are the best part by far, they care very much about our Mum and are very easy to talk to. You really feel part of the team, all working towards the best care for Mum. It couldn't have been any better so far and I would highly recommend everybody and everything about The Hamptons Hotel for OAPS.
15 October 2024
Mum has been in The Hamptons since December 2023. We have found all the staff lovely and helpful. All staff know Mum and we are updated frequently on how she is. Nothing is too much trouble whether its to lend an ear about how Mum is doing to financial worries. We are all so pleased that Mum has settled in and happy in her environment with caring people all around her, can't recommend highly enough.
13 September 2024
The rooms, facilities, food and cleanliness of the home make the first excellent impression. The care, in terms of dignity and understanding given to residents, is equally impressive. I too, have benefitted from the friendliness of staff staff and other residents. Their empathy too, in the final stages of my husband's life has been greatly appreciated.
24 June 2024
After my brother's acceptance into The Hamptons as a nursing care resident, we were struck by the professionalism, general care and concern for my brother's well being in a totally welcoming atmosphere. It was evident that my brother was contented and considered the staff as almost friends and family. He enjoyed the friendly banter and patience of the staff with him as he was totally dependent on them for every aspect of his physical needs, including having to be fed all his meals. He thoroughly appreciated the three square meals each day, which were augmented by the odd snack, even in the middle of the night as and when he was hungry! The nurses on duty were always willing to update me on any changes or other aspects of my brother's care needing attention. Visitors always commented about the good atmosphere and pleasant demeanour of the staff, whose support to me was especially invaluable during my brother's final days. We highly recommend The Hamptons to any prospective resident.
07 June 2024
It was a huge relief to know that Mum was once again being looked after by people who genuinely cared. From the moment we walked through the door we could sense the lovely atmosphere - very warm, friendly, and positive. The team made Mum feel so welcome and a part of the Hampton's family. We are delighted to say that the quality of care and comfort continues to exceed our high expectations and the attentiveness, and approachability of all the team was once again exceptional. The home is pristine, facilities flawless, activities varied, services, and nutrition first rate. The social interaction is outstanding. Mum was there for a period of respite and told everyone that if she ever has to move into a home this is the one she would choose - a high recommendation from an independent 93-year-old.
08 May 2024
Having had experience visiting other care homes in a certain area. I was warmly surprised and welcomed. My visit to The Hamptons Care Centre to visit my friend and neighbour. Upon arrival inside to the reception desk, other staff guided me around to my friend's room and along parts of the home. The warmth and pleasantness of all was exceptional. Thank you! Rooms and corridors all with superb cleanliness. Well done. All in all, a wonderful experience.
08 April 2024
Staff are encouraging and respectful of their guests. Always ready to help.
27 February 2024
The Hamptons is an excellent and superbly run care home with outstanding standards throughout. All the staff are extremely professional in their approach to care and general well-being, especially in the dementia Ward, where my husband was situated. When palliative care was needed, the special team of nurses provided exceptional support to my husband and to all our family. We could not be more grateful. He has received the most professional, caring and dedicated care we could possibly wish for. All the staff have been outstanding. From the beginning, the guidance and understanding were exemplary. They were so supportive and compassionate and made the whole process of him leaving home and being in care more manageable.
31 January 2024
Mum arrived at The Hamptons in September 2021 following a battle with dementia. We told her she was going on holiday fearing that she would not want to leave her home, but, from the moment she arrived she settled, never asking about home. She enjoyed the new friendships, the fun and games, days out and the support of her carers. She was happy again and she thrived. We never worried about mum as we knew she was safe, happy and well cared for. As her health deteriorated last year the team supported us when trips to hospital were necessary and worked with us arranging her care. When mum returned to The Hamptons the palliative care was exceptional. They not only looked after mum but took care of the family too. The team did everything they could to make her comfortable. Mums final days were spent with people that cared for her and we are so grateful for that. I would have no hesitation recommending The Hamptons for your loved one. I'm only glad someone recommended them to us.
10 November 2023
This home is absolutely fantastic, I can't recommend it enough. My inlaws have been resident there for 4 months now and we honestly cannot fault it. My inlaws have Alzheimer's and Vascular Dementia so it was really hard choosing a home for them after a horrendous experience at the last care home they were in. Really wish we had moved them there sooner. They settled in straight away and seemed really happy there. We feel like we can relax now knowing they are well cared for, believe me, that was hard after the previous home. They do regular activities with them and take them on days out. Communication is brilliant between home and family and care plans are updated regularly like they should be. I am a nurse myself and expect high standards of care as I would give myself, and they really do get it here. I must admit it did bother us at first thinking it was all show with the decor but we were proved wrong.
20 October 2023
Absolutely outstanding place for my father to live in. I never have to worry about him and the staff are so friendly and cannot do enough. I recommend The Hamptons highly to lots of friends as I know those who stay here will get 100% care. It's amazing!
11 October 2023
I feel I am respected as an individual for example my love of "real" coffee in the morning has been taken on board. The staff are kind, caring and professional.
09 October 2023
My dad was brought into the home back in January and was at end-of-life, but because of the excellent care he’s received, my dad is still here. He loves the spa bath, and he has so much more dignity here! All the staff are amazing, but one of the nurses has gone above and beyond for both myself and my dad! The home has something going on every day, morning and afternoon for everyone to join in. There’s never a dull moment, everyone is so lovely and friendly and it makes for a happy home for all the residents! Thank you to all the staff for making my dad so comfortable and for looking after him so well. I would definitely recommend this home to anyone!
02 October 2023
Mum has been living at the Hamptons for thirteen months. She settled really quickly and is very happy. The staff know mum so well it is obvious that she feels cared for we can see she is well supported. Communication between staff at the Hamptons and our family is excellent. We are always kept informed if mum is unwell or needs medical attention. A big thank you to all the Hamptons especially all the wonderful staff on the Dawson Community.
27 September 2023
From reception, office staff, housekeeping, hospitality, activities, care staff, management, and nursing I cannot fault this home. I have witnessed excellent care with everyone working as part of a team, looking after the residents to the best of their ability. The environment is caring and loving in luxurious surroundings which are well maintained. I would definitely recommend.
Latest Reviews for The Hamptons Care Centre
04 March 2025
Being a fit and healthy man into his 90s, my father was always highly averse to entering a care home. However, following a hip fracture at 93 it was no longer realistic for him to be safely looked after by his family, and after considering various homes he became a resident in January 2024. Fortunately, Dad adapted much more readily than anticipated, partly because of the impressive facilities, but mainly because of the superb quality of care provided. In any residential setting it is the ethos upheld by those who work there who determine how good a place it is, and my father and I have always been impressed by the professionalism, availability and friendliness of the staff, whatever their various roles. Indeed, after a fortnight in hospital this year, Dad was very anxious to be able to return for end-of-life care from those whom he knew and respected, and his final three weeks were filled with care, compassion and empathy, both for Dad and for me. The Hamptons can't be faulted.
03 March 2025
The Hamptons is home from home. The staff are so caring, loving and professional to my dad. Nothing is too much trouble at all. The food choice is so good. The place is clean and refreshing when you walk through the door! (No smell of urine!) I have looked at many care homes in the Fylde Coast and this one is 'simply the best'. Thank you.
30 January 2025
My mother-in-law has been a resident at Hamptons Care Centre since November. It is lovely to see how well cared for she is by the staff team and to listen to her describe the excellent care that she is receiving. She has a sparkle in her eyes and she looks so well cared for. It is a massive relief for us and lovely to watch her thrive.
14 January 2025
Unfortunately my aunt recently passed away after a long illness. But I would like to say over the 3 years she has been at the home the levels of care and support she has received have been first-class. The staff from front of house on reception, actual care staff and auxiliary members all could not have been better. The understanding and help over her final days and post-passing have been of a great comfort to us. I would certainly recommend the home if asked. Once again thanks for everything.
19 December 2024
My husband was in The Hamptons Care Centre for 3 months and was treated in a totally excellent way. Staff were totally professional, caring and friendly. The same nurse was on duty for 3 days prior and on day of his death, he ensured he was not in pain, gave meds when he was agitated. He and my husband had a great rapport which was great to see. The night sister was on duty when he died and was with my husband when he died. All staff were 100% superb and I couldn't have asked for more.
19 December 2024
Absolutely tremendous, facility is spotless, warm, and extremely well-presented. The staff are the best part by far, they care very much about our Mum and are very easy to talk to. You really feel part of the team, all working towards the best care for Mum. It couldn't have been any better so far and I would highly recommend everybody and everything about The Hamptons Hotel for OAPS.
15 October 2024
Mum has been in The Hamptons since December 2023. We have found all the staff lovely and helpful. All staff know Mum and we are updated frequently on how she is. Nothing is too much trouble whether its to lend an ear about how Mum is doing to financial worries. We are all so pleased that Mum has settled in and happy in her environment with caring people all around her, can't recommend highly enough.
13 September 2024
The rooms, facilities, food and cleanliness of the home make the first excellent impression. The care, in terms of dignity and understanding given to residents, is equally impressive. I too, have benefitted from the friendliness of staff staff and other residents. Their empathy too, in the final stages of my husband's life has been greatly appreciated.
24 June 2024
After my brother's acceptance into The Hamptons as a nursing care resident, we were struck by the professionalism, general care and concern for my brother's well being in a totally welcoming atmosphere. It was evident that my brother was contented and considered the staff as almost friends and family. He enjoyed the friendly banter and patience of the staff with him as he was totally dependent on them for every aspect of his physical needs, including having to be fed all his meals. He thoroughly appreciated the three square meals each day, which were augmented by the odd snack, even in the middle of the night as and when he was hungry! The nurses on duty were always willing to update me on any changes or other aspects of my brother's care needing attention. Visitors always commented about the good atmosphere and pleasant demeanour of the staff, whose support to me was especially invaluable during my brother's final days. We highly recommend The Hamptons to any prospective resident.
07 June 2024
It was a huge relief to know that Mum was once again being looked after by people who genuinely cared. From the moment we walked through the door we could sense the lovely atmosphere - very warm, friendly, and positive. The team made Mum feel so welcome and a part of the Hampton's family. We are delighted to say that the quality of care and comfort continues to exceed our high expectations and the attentiveness, and approachability of all the team was once again exceptional. The home is pristine, facilities flawless, activities varied, services, and nutrition first rate. The social interaction is outstanding. Mum was there for a period of respite and told everyone that if she ever has to move into a home this is the one she would choose - a high recommendation from an independent 93-year-old.
08 May 2024
Having had experience visiting other care homes in a certain area. I was warmly surprised and welcomed. My visit to The Hamptons Care Centre to visit my friend and neighbour. Upon arrival inside to the reception desk, other staff guided me around to my friend's room and along parts of the home. The warmth and pleasantness of all was exceptional. Thank you! Rooms and corridors all with superb cleanliness. Well done. All in all, a wonderful experience.
08 April 2024
Staff are encouraging and respectful of their guests. Always ready to help.
27 February 2024
The Hamptons is an excellent and superbly run care home with outstanding standards throughout. All the staff are extremely professional in their approach to care and general well-being, especially in the dementia Ward, where my husband was situated. When palliative care was needed, the special team of nurses provided exceptional support to my husband and to all our family. We could not be more grateful. He has received the most professional, caring and dedicated care we could possibly wish for. All the staff have been outstanding. From the beginning, the guidance and understanding were exemplary. They were so supportive and compassionate and made the whole process of him leaving home and being in care more manageable.
31 January 2024
Mum arrived at The Hamptons in September 2021 following a battle with dementia. We told her she was going on holiday fearing that she would not want to leave her home, but, from the moment she arrived she settled, never asking about home. She enjoyed the new friendships, the fun and games, days out and the support of her carers. She was happy again and she thrived. We never worried about mum as we knew she was safe, happy and well cared for. As her health deteriorated last year the team supported us when trips to hospital were necessary and worked with us arranging her care. When mum returned to The Hamptons the palliative care was exceptional. They not only looked after mum but took care of the family too. The team did everything they could to make her comfortable. Mums final days were spent with people that cared for her and we are so grateful for that. I would have no hesitation recommending The Hamptons for your loved one. I'm only glad someone recommended them to us.
10 November 2023
This home is absolutely fantastic, I can't recommend it enough. My inlaws have been resident there for 4 months now and we honestly cannot fault it. My inlaws have Alzheimer's and Vascular Dementia so it was really hard choosing a home for them after a horrendous experience at the last care home they were in. Really wish we had moved them there sooner. They settled in straight away and seemed really happy there. We feel like we can relax now knowing they are well cared for, believe me, that was hard after the previous home. They do regular activities with them and take them on days out. Communication is brilliant between home and family and care plans are updated regularly like they should be. I am a nurse myself and expect high standards of care as I would give myself, and they really do get it here. I must admit it did bother us at first thinking it was all show with the decor but we were proved wrong.
20 October 2023
Absolutely outstanding place for my father to live in. I never have to worry about him and the staff are so friendly and cannot do enough. I recommend The Hamptons highly to lots of friends as I know those who stay here will get 100% care. It's amazing!
11 October 2023
I feel I am respected as an individual for example my love of "real" coffee in the morning has been taken on board. The staff are kind, caring and professional.
09 October 2023
My dad was brought into the home back in January and was at end-of-life, but because of the excellent care he’s received, my dad is still here. He loves the spa bath, and he has so much more dignity here! All the staff are amazing, but one of the nurses has gone above and beyond for both myself and my dad! The home has something going on every day, morning and afternoon for everyone to join in. There’s never a dull moment, everyone is so lovely and friendly and it makes for a happy home for all the residents! Thank you to all the staff for making my dad so comfortable and for looking after him so well. I would definitely recommend this home to anyone!
02 October 2023
Mum has been living at the Hamptons for thirteen months. She settled really quickly and is very happy. The staff know mum so well it is obvious that she feels cared for we can see she is well supported. Communication between staff at the Hamptons and our family is excellent. We are always kept informed if mum is unwell or needs medical attention. A big thank you to all the Hamptons especially all the wonderful staff on the Dawson Community.
27 September 2023
From reception, office staff, housekeeping, hospitality, activities, care staff, management, and nursing I cannot fault this home. I have witnessed excellent care with everyone working as part of a team, looking after the residents to the best of their ability. The environment is caring and loving in luxurious surroundings which are well maintained. I would definitely recommend.