Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Heron View

stars
stars 23 January 2025
Water pouring down onto my brother as he lay in bed from a flood on the floor above him. He was not moved to safety. They only moved his bed. He was upset over this. Caused him to cry and shout when he saw me. Unfair on a vulnerable adult.
Review from Karen F (Sister of Resident/Service User)
stars
stars 21 February 2024
Since I have written a review about the care home they have now restricted me from coming to visit my severely disabled brother whom I usually visit once a week minimum. This has caused him and I great distress as I am not able to phone him either and he is in a room with no WIFI access.
Review from Olive E (Sister of Resident/Service User)