Submit a Review for Springvale Care Home
9 Main Street, Lennoxtown, Glasgow, G66 7HA
View Full Details of Springvale Care HomeLatest Reviews for Springvale Care Home
01 August 2024
My great-aunt moved into Bluebell Wing a few months ago and loves everything about it. We are thrilled she has settled so well and this is down to the wonderful staff and their patience and commitment to making the residents happy. She is very well cared for as she has a number of health issues, all of which are addressed by the carers. The individual rooms and communal areas are beautifully decorated and fresh. My great aunt's bedroom is spacious and she has a wet room. There is always something going on and outings plus a fabulous hairdresser on site. Family are always made so welcome and the staff remember our names. There is outdoor space for the residents to enjoy and the home has close links with the local primary school. The home is well run by the management team who are approachable, extremely knowledgeable and friendly. I can't rate the home highly enough. Special shout out to Bluebell staff and another team member and her activities team.
19 July 2024
My mum passed away yesterday after almost two years at Springvale, two years when we knew she was cared for when we could relax and just enjoy visiting her. The staff became like family, always caring, and always friendly. I can't recommend this wonderful place highly enough. Our family loved the amazing birthday and Mother's Day events we could all enjoy with Mum.
18 June 2024
My sister has been a resident of Springvale Care Home for nearly two months and we have found that the staff are extremely efficient, professional, hardworking and welcoming with regard to my sister. She has settled in really well and is very happy in her surroundings. The home itself is very clean and there is a good choice of food on the menu daily with nothing too much trouble. The individual rooms are very bright and there are various other areas where residents can mingle. The facilities are excellent and my sister is certainly thriving in their care. It offers many activities and outings which encourage the residents to socialise with one another. I would highly recommend Springvale Care Home and thank the staff for the great care they take in looking after my sister and the other residents.
17 June 2024
Mum has been at the home for over a year. The care and friendship are second to none. Very grateful we picked this care home. There are daily activities to keep the residents active and having a laugh with tea and cakes never far away. Brilliant care home.
14 June 2024
Our dad spent the last 8 months of his life in Springvale Care Home. I honestly don't know where to start. The overall service given to my dad and us as a family was above and beyond anything we expected. Please look at the home's social media page. The information shared and the photographs speak for themselves. We will forever be grateful.
14 May 2024
My sister has recently moved into Springvale Care Home and arrived to a lovely welcome by all staff. The staff have gone above and beyond caring for her. Her room is lovely and kept immaculate. There are great activities each week and outings. The onsite handyman has put up pictures, mirrors etc and made it very homely. The admin team have been great getting her registered with doctors etc. Cannot rate the staff highly enough. I would recommend this wonderful to anyone.
19 April 2024
From our initial visit to the home we as a family could tell this was a special place. The home is so welcoming and scrupulously clean. Each area is fresh and modern. It is stressed that this is the residents' home and they/their family can come and go as they please. The room my aunt has is beautiful, the decor is neutral and the furniture is modern and more than adequate storage is provided. Residents are encouraged to make it feel like their own room so the resident handyman puts up pictures and we used our own bedding. There is a fabulous wet room in each room and a wonderful assisted bathroom. The staff go above and beyond, nothing is a bother. My aunt has had her hair cut and highlighted and her nails done in her first week at the home. The personal care my aunt is receiving is amazing. All management team are so approachable and have helped us navigate getting my aunt in and settled. The staff on Bluebell Wing are the most dedicated and caring professionals. 10/10 score all round.
30 January 2024
My mum had been in hospital. I brought her home to her unit, and what a lovely welcome home she received from all the care staff, so genuine and caring, attentive and thoughtful. Staff had made Mum's room all cosy and tidy and ensured checks were done. After informing the staff that Mum may have a pressure sore, her mattress was fitted with pressure relief, and the nurse contacted for appropriate checks and prescriptions. The care and attention are second to none. Caring is an extremely difficult job, and Springvale Staff continue to provide the best.
30 January 2024
I wanted to express how happy I am with my sister's care in Springvale. It has been very hard for her to give up her home and move into the home, but the staff have been so supportive and caring. They constantly go the extra mile for her, and she has settled so well. She is constantly busy with outings and activities within the home and has made friends, which is wonderful because she was lonely at home. For me, it is a great weight off my shoulders that she is so happy and content and is being looked after so well. I would also like to mention the manager, who is so lovely and always is available to talk to. Thank you, Springvale; you are doing a wonderful job.
24 January 2024
I would like to commend Springvale Care Home. Mum has been taken care of there for almost two years now, and she is being well cared for. As a relative, the staff are all like part of a big family, from the Admin staff as you come in the front door to the hairdresser Alison, the kitchen, laundry and cleaning staff, who are always interested in Mum’s well-being and chat to her when they are in her room. Unable to visit because of Covid on Mum’s recent 99th birthday, the staff in the Primrose unit made the day special for her and sent me photos of the occasion. It meant so much to me. The standard of the food is excellent at the moment thanks to innovative ideas in the kitchen, and the efficiency of the laundry has also improved. As with any situation, there are occasional glitches, but the unit staff and management are keen to hear any complaints and are quick to take action to remedy the situation. Well done everyone.
18 January 2024
Choosing a care home for a loved one is difficult, but every day, I am so glad that I chose Springvale. Mum is well cared for and contented, and the staff display professionalism, affection and respect for the residents. The month of December is filled with lots of lovely events and celebrations - watching the hard work that the carers put into ensuring that Christmas Day was special for the residents was very heartwarming. The manager and his superb team have worked hard to ensure that the home is a warm, welcoming place, and staff at all levels and all departments are friendly and helpful.
18 January 2024
Very friendly, welcoming home. My mum has been there for a year now, and the staff do a very caring role; it undoubtedly takes a great deal of pressure off the family. If there are any issues, communication is extremely good, with open doors to the manager and deputy. It's not perfect, but nowhere is, but this is next to it.
18 January 2024
I cannot thank this home enough for looking after my grandmother. They have always treated her with dignity and respect. When she has been confused, they have taken time to reassure her, settle her, and best of all, make her laugh. She always said laughter is the best medicine, and now she is getting her fill. The staff in the Primrose unit have not only taken care of her but also been a great support to the family. I would wholeheartedly recommend this home.
18 January 2024
Fantastic activity programme for December. Great variety of entertainment which I think would cover everyone's needs. I went to some of the entertainment and loved it. The jive dancers were absolutely amazing. Great energy. The songs they danced to, all the residents remembered and sang along.
16 January 2024
Springvale is a comfortable and welcoming place with a really nice atmosphere and high standards of cleanliness. The staff are very friendly and treat Mum as an individual - taking time to know her likes/dislikes. They are open to feedback/suggestions and are excellent at keeping me informed if Mum is unwell. I feel we are regularly involved in decisions made regarding her well-being. A big thank you to all the staff - they are a great team of people.
15 January 2024
My mum has been at Springvale for more than a year! I can't praise the staff and management enough; they always give 100%! Nothing is a problem to them, and their staff make the resident's family so welcome! They have lots of varied activities for the residents and even go all out to help individual residents! I'm so glad my mum is in Springvale! It's peace of mind for me knowing she's safe and couldn't be cared for any better!
15 January 2024
Great facilities and wonderful staff. Unbelievable compassion and professionalism shown to my wife and to me throughout her stay, and the dignity given to her during her sudden decline and end-of-life care was exemplary. Can't praise the nursing and care staff highly enough. Nothing was too much trouble for them.
12 January 2024
Mum arrived at Springvale Home in September 2023. After a year of being in and out of hospital care, she had been confused and unsettled when she arrived. I was very concerned about how she would feel, but I worried unnecessarily. The staff are wonderful, and nursing care is excellent. Any concerns are taken care of. The team really listen and cares about each individual and welcomes visitors. The home is extremely clean and welcoming. There are activities, outings and newsletters. Mum can’t always remember the things she’s been doing, but I know she is happy and safe there. I can’t recommend them highly enough.
12 January 2024
Delighted with the attitude and and attention given by the carers. The background staff are also friendly and courteous. The range of activities over the festive season was varied, and we’re looking forward to the forthcoming outings when better weather eventually arrives.
12 January 2024
My dad was diagnosed with dementia and was resettled into Springvale Care Home. The staff here are amazing, showing extremely high standards of individualised care. I highly recommend this care home and am thankful that my dad spent the end of his life as a resident here. Thank you to all the staff.
Latest Reviews for Springvale Care Home
01 August 2024
My great-aunt moved into Bluebell Wing a few months ago and loves everything about it. We are thrilled she has settled so well and this is down to the wonderful staff and their patience and commitment to making the residents happy. She is very well cared for as she has a number of health issues, all of which are addressed by the carers. The individual rooms and communal areas are beautifully decorated and fresh. My great aunt's bedroom is spacious and she has a wet room. There is always something going on and outings plus a fabulous hairdresser on site. Family are always made so welcome and the staff remember our names. There is outdoor space for the residents to enjoy and the home has close links with the local primary school. The home is well run by the management team who are approachable, extremely knowledgeable and friendly. I can't rate the home highly enough. Special shout out to Bluebell staff and another team member and her activities team.
19 July 2024
My mum passed away yesterday after almost two years at Springvale, two years when we knew she was cared for when we could relax and just enjoy visiting her. The staff became like family, always caring, and always friendly. I can't recommend this wonderful place highly enough. Our family loved the amazing birthday and Mother's Day events we could all enjoy with Mum.
18 June 2024
My sister has been a resident of Springvale Care Home for nearly two months and we have found that the staff are extremely efficient, professional, hardworking and welcoming with regard to my sister. She has settled in really well and is very happy in her surroundings. The home itself is very clean and there is a good choice of food on the menu daily with nothing too much trouble. The individual rooms are very bright and there are various other areas where residents can mingle. The facilities are excellent and my sister is certainly thriving in their care. It offers many activities and outings which encourage the residents to socialise with one another. I would highly recommend Springvale Care Home and thank the staff for the great care they take in looking after my sister and the other residents.
17 June 2024
Mum has been at the home for over a year. The care and friendship are second to none. Very grateful we picked this care home. There are daily activities to keep the residents active and having a laugh with tea and cakes never far away. Brilliant care home.
14 June 2024
Our dad spent the last 8 months of his life in Springvale Care Home. I honestly don't know where to start. The overall service given to my dad and us as a family was above and beyond anything we expected. Please look at the home's social media page. The information shared and the photographs speak for themselves. We will forever be grateful.
14 May 2024
My sister has recently moved into Springvale Care Home and arrived to a lovely welcome by all staff. The staff have gone above and beyond caring for her. Her room is lovely and kept immaculate. There are great activities each week and outings. The onsite handyman has put up pictures, mirrors etc and made it very homely. The admin team have been great getting her registered with doctors etc. Cannot rate the staff highly enough. I would recommend this wonderful to anyone.
19 April 2024
From our initial visit to the home we as a family could tell this was a special place. The home is so welcoming and scrupulously clean. Each area is fresh and modern. It is stressed that this is the residents' home and they/their family can come and go as they please. The room my aunt has is beautiful, the decor is neutral and the furniture is modern and more than adequate storage is provided. Residents are encouraged to make it feel like their own room so the resident handyman puts up pictures and we used our own bedding. There is a fabulous wet room in each room and a wonderful assisted bathroom. The staff go above and beyond, nothing is a bother. My aunt has had her hair cut and highlighted and her nails done in her first week at the home. The personal care my aunt is receiving is amazing. All management team are so approachable and have helped us navigate getting my aunt in and settled. The staff on Bluebell Wing are the most dedicated and caring professionals. 10/10 score all round.
30 January 2024
My mum had been in hospital. I brought her home to her unit, and what a lovely welcome home she received from all the care staff, so genuine and caring, attentive and thoughtful. Staff had made Mum's room all cosy and tidy and ensured checks were done. After informing the staff that Mum may have a pressure sore, her mattress was fitted with pressure relief, and the nurse contacted for appropriate checks and prescriptions. The care and attention are second to none. Caring is an extremely difficult job, and Springvale Staff continue to provide the best.
30 January 2024
I wanted to express how happy I am with my sister's care in Springvale. It has been very hard for her to give up her home and move into the home, but the staff have been so supportive and caring. They constantly go the extra mile for her, and she has settled so well. She is constantly busy with outings and activities within the home and has made friends, which is wonderful because she was lonely at home. For me, it is a great weight off my shoulders that she is so happy and content and is being looked after so well. I would also like to mention the manager, who is so lovely and always is available to talk to. Thank you, Springvale; you are doing a wonderful job.
24 January 2024
I would like to commend Springvale Care Home. Mum has been taken care of there for almost two years now, and she is being well cared for. As a relative, the staff are all like part of a big family, from the Admin staff as you come in the front door to the hairdresser Alison, the kitchen, laundry and cleaning staff, who are always interested in Mum’s well-being and chat to her when they are in her room. Unable to visit because of Covid on Mum’s recent 99th birthday, the staff in the Primrose unit made the day special for her and sent me photos of the occasion. It meant so much to me. The standard of the food is excellent at the moment thanks to innovative ideas in the kitchen, and the efficiency of the laundry has also improved. As with any situation, there are occasional glitches, but the unit staff and management are keen to hear any complaints and are quick to take action to remedy the situation. Well done everyone.
18 January 2024
Choosing a care home for a loved one is difficult, but every day, I am so glad that I chose Springvale. Mum is well cared for and contented, and the staff display professionalism, affection and respect for the residents. The month of December is filled with lots of lovely events and celebrations - watching the hard work that the carers put into ensuring that Christmas Day was special for the residents was very heartwarming. The manager and his superb team have worked hard to ensure that the home is a warm, welcoming place, and staff at all levels and all departments are friendly and helpful.
18 January 2024
Very friendly, welcoming home. My mum has been there for a year now, and the staff do a very caring role; it undoubtedly takes a great deal of pressure off the family. If there are any issues, communication is extremely good, with open doors to the manager and deputy. It's not perfect, but nowhere is, but this is next to it.
18 January 2024
I cannot thank this home enough for looking after my grandmother. They have always treated her with dignity and respect. When she has been confused, they have taken time to reassure her, settle her, and best of all, make her laugh. She always said laughter is the best medicine, and now she is getting her fill. The staff in the Primrose unit have not only taken care of her but also been a great support to the family. I would wholeheartedly recommend this home.
18 January 2024
Fantastic activity programme for December. Great variety of entertainment which I think would cover everyone's needs. I went to some of the entertainment and loved it. The jive dancers were absolutely amazing. Great energy. The songs they danced to, all the residents remembered and sang along.
16 January 2024
Springvale is a comfortable and welcoming place with a really nice atmosphere and high standards of cleanliness. The staff are very friendly and treat Mum as an individual - taking time to know her likes/dislikes. They are open to feedback/suggestions and are excellent at keeping me informed if Mum is unwell. I feel we are regularly involved in decisions made regarding her well-being. A big thank you to all the staff - they are a great team of people.
15 January 2024
My mum has been at Springvale for more than a year! I can't praise the staff and management enough; they always give 100%! Nothing is a problem to them, and their staff make the resident's family so welcome! They have lots of varied activities for the residents and even go all out to help individual residents! I'm so glad my mum is in Springvale! It's peace of mind for me knowing she's safe and couldn't be cared for any better!
15 January 2024
Great facilities and wonderful staff. Unbelievable compassion and professionalism shown to my wife and to me throughout her stay, and the dignity given to her during her sudden decline and end-of-life care was exemplary. Can't praise the nursing and care staff highly enough. Nothing was too much trouble for them.
12 January 2024
Mum arrived at Springvale Home in September 2023. After a year of being in and out of hospital care, she had been confused and unsettled when she arrived. I was very concerned about how she would feel, but I worried unnecessarily. The staff are wonderful, and nursing care is excellent. Any concerns are taken care of. The team really listen and cares about each individual and welcomes visitors. The home is extremely clean and welcoming. There are activities, outings and newsletters. Mum can’t always remember the things she’s been doing, but I know she is happy and safe there. I can’t recommend them highly enough.
12 January 2024
Delighted with the attitude and and attention given by the carers. The background staff are also friendly and courteous. The range of activities over the festive season was varied, and we’re looking forward to the forthcoming outings when better weather eventually arrives.
12 January 2024
My dad was diagnosed with dementia and was resettled into Springvale Care Home. The staff here are amazing, showing extremely high standards of individualised care. I highly recommend this care home and am thankful that my dad spent the end of his life as a resident here. Thank you to all the staff.