Rokewood Court, 20 Roke Road, Purley, CR8 5DY
View Full Details of Rokewood CourtVery satisfied with expertise, friendliness, patience of carers. Always allows me to leave resident behind in the confidence she is in safe and caring hands.
All the staff have been really supportive and kind to me whilst I was considering a care home for my mother. This has been the best decision I have made during quite a difficult time. My mother is much happier and less anxious than she was at home. We have no hesitation in recommending Rokewood Court to others.
From walking through the front entrance into reception the atmosphere is very friendly and obviously very professional. From receptionists, to carers who attend to everyday matters to the senior care teams. Looking after our more medical requirements you are able to get quality answer to many questions with a smile altogether a very good team.
I've visited this lovely home several times in the last few weeks, always "unplanned", and the welcome from all staff has been 5*. Nothing is too much trouble, always friendly, and have time for the residents. A real "family" feeling there! Such a relief to know that my relative is happy, safe, and looked after so well. The food is lovely, always cakes and biscuits in the cafe area, and the gardens are beautifully kept! Thank you.
I stayed at Rokewood Court Care Home for two weeks from Thursday 19 September to Wednesday 2 October 2024 for respite care after a rotator cuff repair operation. I needed personal care (showering, hairwashing, dressing) which I was very nervous about but the kind and helpful carers made the daily experience a pleasant one. The care home was clean and friendly and well-designed for comfort. Too many to name but everyone from the managers to the cooks, carers and other staff made my 2 weeks a happy time.
My mum is on the second floor and every time I visit, I truly feel that this is her home, a place where she is comfortable and well-cared for. I also feel incredibly supported during each visit. I would like to express my gratitude and appreciation to the dedicated and caring staff. She enjoys the entertainment and it is lovely to see her joining in with clapping and waving her arms. From the moment I enter the reception, I am always made to feel so welcome. The environment creates such a positive and comforting atmosphere. Everyone is incredibly helpful and goes out of their way to assist me. Thank you for all that you do.
Mum has been in Rokewood now for 7 weeks. The staff have been so lovely and patient with her while she has been settling in. Nothing is too much trouble. The home is beautiful and you are always made to feel welcome whilst visiting. Mum is cared for very well.
Our mum moved into Rokewood in July 2024. We cannot thank the staff enough for all that they have done to help her settle and also for the continuous support they gave us during this journey. It was a hard decision to move her from her home to a care home, but it is definitely the right place. We are made to feel very welcome all the time we go in and nothing is too much of a problem. Mum is always clean with fresh clothes on and her room is beautiful. We were able to take in items from her home and put up pictures on the walls. Thank you Rokewood, we can now relax knowing that our mum is in a safe, caring and wonderful home.
My husband spent 2 weeks in Rokewood to give me some respite, having cared for him since his brain injury 6 years ago this very day. From the point of entry to departure, he felt safe (paramount), well cared for and happy. Staff were present when needed and all were very happy in their roles. His room was lovely though as a wheelchair user, I think the next visit would mean less furniture needed so his wheelchair could navigate the room if required though he managed to walk around the furniture during his stay. Having access to all TV streaming services was a plus, a nice outlook and swift access to the coffee area to meet visitors, the lovely restaurant area and the reception. Friends and family could visit easily and enjoy the area. There was plenty of activities to take part in if he wanted to. Well definitely utilise Rokewood again. A very well-managed home that I would recommend. Thank you Rokewood.
Cannot recommend highly enough. #All staff remember my mum's name and mine. Always keep me informed, and straight away, if anything happens. Very caring and great environment. A really lovely, lovely, home from home, if not better.
Mum was diagnosed with dementia about five years ago and spent some time having drop-in care and then a live-in carer. A couple of years ago we decided that it was time for her to move to a home close to where she lived (so that her friends could visit her). She was happy at Rokewood and was being well looked after. The staff all knew how she was and clearly took time to keep her cheerful.
Upon stepping foot into the warm and welcoming reception area of Rokewood Court you can immediately tell that this place has something special about it. In comparison to other care homes in the area, this is on another level! The staff are all so friendly and kind and really make you feel at ease when visiting. Rokewood Court is beautifully kept, clean and tidy with great amenities and offers a broad selection of activities for the residents to participate in. I would highly recommend it.
I can’t recommend this care home highly enough! Having visited a lot of homes which simply make me feel quite depressed upon leaving, Rokewood Court is the first home that fills you with a sense of calm and happiness. Upon arrival, the home appears more like a luxury hotel and has a lovely well-kept garden. The staff are amazing and so friendly and welcoming. You can see they go the extra mile for every resident. Having spoken to other visitors when there, everyone seems in agreement that this home is far superior to others in the area. Keep up the good work Rokewood Court!
This is a lovely home, great location and easy to get to. Beautiful surroundings, the home itself is fantastic and like a 5 star hotel. The staff are very warm, welcoming and attentive. The food is absolutely gorgeous.
I have visited many homes and haven't found any as lovely as this one. The staff are very genuine and friendly and caring, especially to residents. I feel like the home really thinks about all the details to make life easier for its residents. As you enter, the whole place is tastefully decorated. The food and choices are also excellent. I honestly don't think you'd find a better home!
A very welcoming reception and cafe area. The staff are all excellent at providing a high standard of care and encourage our family member to participate in daily activities.
This is in a fabulous home. The staff are patient and kind on the facilities excellent. The staff involve the residents' personal interactions and needs.
Rokewood Court is a purpose built care home in lovely quiet surroundings and we chose it by recommendation from a resident's family. The staff are always welcoming and happy to update you and answer any questions about the residents. They organise really good and very varied activities - some in the home and some out and about - which debunks the usual perception of care homes with people sitting round in a circle doing nothing. The rooms are very nicely decorated and furnished - it looks more like a hotel than a care home. Residents are encouraged to live their best lives which is really important when you don't have the mental capacity or mobility to do things on your own. I would definitely recommend Rokewood to anyone looking for a care home.
From being very apprehensive about entering Rokewood Court, I very quickly settled down to a very happy five weeks of respite care here! Everybody was extremely friendly, charming, helpful and always very respectful and professional. Without any doubt, I would have no hesitation in coming back here if the situation arose! And equally, I would have no hesitation in also recommending Rokewood Court to other people seeking an excellent care home in a beautiful place!
I am so glad that we chose Rokewood Court for my father. The excellent facilities are matched by the quality of care; friendly, personal, and very kind. In his first week, Dad has been on two outings and had a beautiful handmade birthday cake. He is very comfortable, settling in well and we enjoy our visits to see him. We are also looking forward to regular trips with him to the in-house cinema!
Very satisfied with expertise, friendliness, patience of carers. Always allows me to leave resident behind in the confidence she is in safe and caring hands.
All the staff have been really supportive and kind to me whilst I was considering a care home for my mother. This has been the best decision I have made during quite a difficult time. My mother is much happier and less anxious than she was at home. We have no hesitation in recommending Rokewood Court to others.
From walking through the front entrance into reception the atmosphere is very friendly and obviously very professional. From receptionists, to carers who attend to everyday matters to the senior care teams. Looking after our more medical requirements you are able to get quality answer to many questions with a smile altogether a very good team.
I've visited this lovely home several times in the last few weeks, always "unplanned", and the welcome from all staff has been 5*. Nothing is too much trouble, always friendly, and have time for the residents. A real "family" feeling there! Such a relief to know that my relative is happy, safe, and looked after so well. The food is lovely, always cakes and biscuits in the cafe area, and the gardens are beautifully kept! Thank you.
I stayed at Rokewood Court Care Home for two weeks from Thursday 19 September to Wednesday 2 October 2024 for respite care after a rotator cuff repair operation. I needed personal care (showering, hairwashing, dressing) which I was very nervous about but the kind and helpful carers made the daily experience a pleasant one. The care home was clean and friendly and well-designed for comfort. Too many to name but everyone from the managers to the cooks, carers and other staff made my 2 weeks a happy time.
My mum is on the second floor and every time I visit, I truly feel that this is her home, a place where she is comfortable and well-cared for. I also feel incredibly supported during each visit. I would like to express my gratitude and appreciation to the dedicated and caring staff. She enjoys the entertainment and it is lovely to see her joining in with clapping and waving her arms. From the moment I enter the reception, I am always made to feel so welcome. The environment creates such a positive and comforting atmosphere. Everyone is incredibly helpful and goes out of their way to assist me. Thank you for all that you do.
Mum has been in Rokewood now for 7 weeks. The staff have been so lovely and patient with her while she has been settling in. Nothing is too much trouble. The home is beautiful and you are always made to feel welcome whilst visiting. Mum is cared for very well.
Our mum moved into Rokewood in July 2024. We cannot thank the staff enough for all that they have done to help her settle and also for the continuous support they gave us during this journey. It was a hard decision to move her from her home to a care home, but it is definitely the right place. We are made to feel very welcome all the time we go in and nothing is too much of a problem. Mum is always clean with fresh clothes on and her room is beautiful. We were able to take in items from her home and put up pictures on the walls. Thank you Rokewood, we can now relax knowing that our mum is in a safe, caring and wonderful home.
My husband spent 2 weeks in Rokewood to give me some respite, having cared for him since his brain injury 6 years ago this very day. From the point of entry to departure, he felt safe (paramount), well cared for and happy. Staff were present when needed and all were very happy in their roles. His room was lovely though as a wheelchair user, I think the next visit would mean less furniture needed so his wheelchair could navigate the room if required though he managed to walk around the furniture during his stay. Having access to all TV streaming services was a plus, a nice outlook and swift access to the coffee area to meet visitors, the lovely restaurant area and the reception. Friends and family could visit easily and enjoy the area. There was plenty of activities to take part in if he wanted to. Well definitely utilise Rokewood again. A very well-managed home that I would recommend. Thank you Rokewood.
Cannot recommend highly enough. #All staff remember my mum's name and mine. Always keep me informed, and straight away, if anything happens. Very caring and great environment. A really lovely, lovely, home from home, if not better.
Mum was diagnosed with dementia about five years ago and spent some time having drop-in care and then a live-in carer. A couple of years ago we decided that it was time for her to move to a home close to where she lived (so that her friends could visit her). She was happy at Rokewood and was being well looked after. The staff all knew how she was and clearly took time to keep her cheerful.
Upon stepping foot into the warm and welcoming reception area of Rokewood Court you can immediately tell that this place has something special about it. In comparison to other care homes in the area, this is on another level! The staff are all so friendly and kind and really make you feel at ease when visiting. Rokewood Court is beautifully kept, clean and tidy with great amenities and offers a broad selection of activities for the residents to participate in. I would highly recommend it.
I can’t recommend this care home highly enough! Having visited a lot of homes which simply make me feel quite depressed upon leaving, Rokewood Court is the first home that fills you with a sense of calm and happiness. Upon arrival, the home appears more like a luxury hotel and has a lovely well-kept garden. The staff are amazing and so friendly and welcoming. You can see they go the extra mile for every resident. Having spoken to other visitors when there, everyone seems in agreement that this home is far superior to others in the area. Keep up the good work Rokewood Court!
This is a lovely home, great location and easy to get to. Beautiful surroundings, the home itself is fantastic and like a 5 star hotel. The staff are very warm, welcoming and attentive. The food is absolutely gorgeous.
I have visited many homes and haven't found any as lovely as this one. The staff are very genuine and friendly and caring, especially to residents. I feel like the home really thinks about all the details to make life easier for its residents. As you enter, the whole place is tastefully decorated. The food and choices are also excellent. I honestly don't think you'd find a better home!
A very welcoming reception and cafe area. The staff are all excellent at providing a high standard of care and encourage our family member to participate in daily activities.
This is in a fabulous home. The staff are patient and kind on the facilities excellent. The staff involve the residents' personal interactions and needs.
Rokewood Court is a purpose built care home in lovely quiet surroundings and we chose it by recommendation from a resident's family. The staff are always welcoming and happy to update you and answer any questions about the residents. They organise really good and very varied activities - some in the home and some out and about - which debunks the usual perception of care homes with people sitting round in a circle doing nothing. The rooms are very nicely decorated and furnished - it looks more like a hotel than a care home. Residents are encouraged to live their best lives which is really important when you don't have the mental capacity or mobility to do things on your own. I would definitely recommend Rokewood to anyone looking for a care home.
From being very apprehensive about entering Rokewood Court, I very quickly settled down to a very happy five weeks of respite care here! Everybody was extremely friendly, charming, helpful and always very respectful and professional. Without any doubt, I would have no hesitation in coming back here if the situation arose! And equally, I would have no hesitation in also recommending Rokewood Court to other people seeking an excellent care home in a beautiful place!
I am so glad that we chose Rokewood Court for my father. The excellent facilities are matched by the quality of care; friendly, personal, and very kind. In his first week, Dad has been on two outings and had a beautiful handmade birthday cake. He is very comfortable, settling in well and we enjoy our visits to see him. We are also looking forward to regular trips with him to the in-house cinema!