Submit a Review for Lambwood Heights Care Home
244 Lambourne Road, Chigwell, IG7 6HX
View Full Details of Lambwood Heights Care HomeLatest Reviews for Lambwood Heights Care Home
21 March 2025
Excellent care staff. The hairdresser is wonderful and lifts my spirits, magical lady. Staff are amazing, the receptionist is so helpful and charming, three other members of staff are brilliant too - nothing is too much trouble. I would like to thank the cleaner too for all her hard work + smiles.
21 March 2025
Both mum and dad have been at Lambwood Heights Care Home for a year now. The care has been excellent and their medical requirements have been carefully monitored. The staff are very caring, friendly and helpful. There are plenty of activities to keep them entertained. At the end of last year mum and dad celebrated their 70th wedding anniversary, and the home provided a lovely party for them and their family, which was impressive particularly as it was on Christmas Eve. Mum suffers from Alzheimer and dementia and dad from Parkinsons. We have been lucky to keep them both together. Unfortunately we lost dad at the beginning of the year. This was handled with sensitivity and respect. We have the comfort of knowing that he was well looked after to the end and mum will continue to be so.
03 March 2025
I found the whole experience a perfect one. I miss everybody.
03 March 2025
A lovely atmosphere throughout the home. All the staff are very caring, friendly and helpful. It is a pleasure to visit here, the only issue is that parking can be a problem. I, and other friends/family, are happy that he is happy at Lambwood Heights and is being well looked after.
25 February 2025
A new experience which I had to get used to. Staff have been kind and helpful. I miss my pets and would love some contact with animals. I would welcome more opportunities for intellectual conversation e.g. about Shakespeare or books. Physically I'm not very agile but I like to keep my brain active.
25 February 2025
My mother has been at Lambwood Heights for over two years and has been very happy with the facilities and the care, but most of all the wonderful carers who make her life so happy and secure. It is wonderful for the family to know that she is so well looked after.
25 February 2025
The staff are so caring and helpful. They are amazing. Nothing's too much for them and they are very friendly. Love every one of them. No smells, everything smells gorgeous.
17 February 2025
My sister has been at Lambwood Heights Care Home for over 3 years, and during this time, her care has been as good as being cared for by her family. We couldn't have cared for her any better. The staff are fantastic, can't do enough to help and always voluntarily. They are always happy and ready to update with a smile. The daily activities are varied and fun, and our whole family have lots of precious memories of times spent enjoying these. The home atmosphere is of one big happy family. Lastly, the home is like a 5-star hotel.
05 February 2025
August 2021 I had a stroke, right side arm and leg. Hospital month four, care home six months. Another care home Lambwood Heights Chigwell May 2022. Care home for three years. The food is not satisfactory as the flavour is not appealing. The care staff are nice, helpful, said good morning and good night and help me clean and dress.
10 December 2024
With 2 friends I visted a temporary resident, a very elderly man who is there for rehab, from hospital and hoping to return home. We found your facilities absolutely outstanding. The environment is amazing, we were warmly welcomed and invited to use cafe facilities as we were leaving. What a very lovely environment indeed.
26 November 2024
From our first experience of respite I'd happily offer reassurance and recommend to anyone considering Lambwood Heights, the home is: Very well-led. Safe. Very caring and responsive. Care staff pay attention to detail and demonstrate a person-centred approach at all times. Demonstrates the principles of the Care Act. Has a CQC rating of Good however I personally feel they deserve an outstanding inspection outcome. It's the care and attention to detail that really does make this venue stand out. The grounds, facilities and venue is beautiful, modern, clean, well-presented and fully accessible. I will 100% book this venue again for my mum and recommend to family and friends. I'd also happily speak to anyone who is considering Lambwood Heights to offer independent feedback. A massive massive thank you to all the team, you're all doing an amazing job. Kind regards.
04 September 2024
My mother has been living in Lambwood Heights now for two years, I have always found her care to be very attentive and caring. Her clothes are always clean as is her room and common parts. She recently celebrated her 90th birthday where the caterers provided cake and sandwiches for the family to celebrate, also her room and the lounge were decorated for her. I am so happy that she is looked after so well as I live away part of the year and I feel confident that she is ok. Keep up the good and kind work all at Lambwood Heights.
09 August 2024
Well presented, staff are very helpful and polite, food is excellent. The staff approach you and it is nice that they use your first name.
17 July 2024
My close friend has been a permanent resident of the home following his stroke. He recently married his partner at the home. We had a most wonderfull day. The care home could not have tried harder to make the occasion such an outstanding success. The staff all took the trouble to be suitably dressed for the occasion. The rooms were beautifully decked out and the wedding breakfast and refreshments were top class. We believe this is a first for weddings but hopefully it won't be the last. My friend is very happy living in the home. He is receiving excellent care and stimulation. A very big thank you to all of the staff. Cheers.
01 July 2024
My mother stayed at Lambwood Heights for three weeks of respite in May. Mum is 99, mentally fit for her age, with continuing motivation for life. But following a lengthy stay in hospital she had become quite immobile. I already knew how nice Lambwood Heights was, based on the experience of a friend. It is a very modern care home. Mum was very impressed with the beautiful decor, facilities and food. We took the opportunity to organise some more regular physio, provided by a particular person which has helped to improve her mobility. The nursing staff and carers were immensely kind and she built a good rapport with all of them. There was always a good spirit amongst the staff reflecting I thought high morale. Social events were excellent and the staff really threw themselves into it. A big thank you to a particular staff member who helped us on this stay and to another staff member who managed the nursing floor. Much appreciation to all the nurses, carers, catering and support staff.
22 May 2024
My 88 year old mother came to the home for respite care following a hip replacement. The care she received has been excellent. The management, the carers and the nursing staff have been brilliant. The atmosphere is so welcoming and and the staff really do care. Our thanks to all the staff.
02 May 2024
The care and facilities are excellent. My husband is nonverbal and is unable to do anything for himself. The staff meet his needs with love and care, also they look after me if I am feeling stressed. There is regular entertainment and activities which everyone enjoys. You would not find a better care home.
18 April 2024
Lambwood Heights is a beautiful friendly and caring place. My aunty received a very warm and friendly welcome. The staff made her feel very special and at ease. All staff we had passed in the corridors were friendly and made a point of saying hello. Aunty enjoyed a very nice 3-course lunch. The accommodation is very tastefully and carefully thought out and was extremely clean. Activities put on daily which is so good for her stimulation. It has been a bit overwhelming for Aunty but we as a family have confidence that she is in good hands and will be well looked after. A special thank you to the reception staff who were very helpful. Well done Lambwood Heights.
10 April 2024
Mum has been at Lambwood for almost two years now and is completely settled. The home has a wonderful atmosphere and all of the staff without exception do their utmost to make both the residents and their families happy, relaxed, comfortable and entertained. The environment and decor is welcoming, clean and a pleasure to spend time in. Activities are appropriate and varied and the management are available and open to comments and suggestions. I would without hesitation recommend Lambwood and would also thank them as since my mum has been here I have been much more relaxed and content as I know she is being cared for as I would if she were at home with me.
05 April 2024
My mom has been here for nearly 2 years and she is happy with everything. She has her hair done when she wishes and her room gets clean regularly. Her clothes are always ironed and of nice appearance.
Latest Reviews for Lambwood Heights Care Home
21 March 2025
Excellent care staff. The hairdresser is wonderful and lifts my spirits, magical lady. Staff are amazing, the receptionist is so helpful and charming, three other members of staff are brilliant too - nothing is too much trouble. I would like to thank the cleaner too for all her hard work + smiles.
21 March 2025
Both mum and dad have been at Lambwood Heights Care Home for a year now. The care has been excellent and their medical requirements have been carefully monitored. The staff are very caring, friendly and helpful. There are plenty of activities to keep them entertained. At the end of last year mum and dad celebrated their 70th wedding anniversary, and the home provided a lovely party for them and their family, which was impressive particularly as it was on Christmas Eve. Mum suffers from Alzheimer and dementia and dad from Parkinsons. We have been lucky to keep them both together. Unfortunately we lost dad at the beginning of the year. This was handled with sensitivity and respect. We have the comfort of knowing that he was well looked after to the end and mum will continue to be so.
03 March 2025
I found the whole experience a perfect one. I miss everybody.
03 March 2025
A lovely atmosphere throughout the home. All the staff are very caring, friendly and helpful. It is a pleasure to visit here, the only issue is that parking can be a problem. I, and other friends/family, are happy that he is happy at Lambwood Heights and is being well looked after.
25 February 2025
A new experience which I had to get used to. Staff have been kind and helpful. I miss my pets and would love some contact with animals. I would welcome more opportunities for intellectual conversation e.g. about Shakespeare or books. Physically I'm not very agile but I like to keep my brain active.
25 February 2025
My mother has been at Lambwood Heights for over two years and has been very happy with the facilities and the care, but most of all the wonderful carers who make her life so happy and secure. It is wonderful for the family to know that she is so well looked after.
25 February 2025
The staff are so caring and helpful. They are amazing. Nothing's too much for them and they are very friendly. Love every one of them. No smells, everything smells gorgeous.
17 February 2025
My sister has been at Lambwood Heights Care Home for over 3 years, and during this time, her care has been as good as being cared for by her family. We couldn't have cared for her any better. The staff are fantastic, can't do enough to help and always voluntarily. They are always happy and ready to update with a smile. The daily activities are varied and fun, and our whole family have lots of precious memories of times spent enjoying these. The home atmosphere is of one big happy family. Lastly, the home is like a 5-star hotel.
05 February 2025
August 2021 I had a stroke, right side arm and leg. Hospital month four, care home six months. Another care home Lambwood Heights Chigwell May 2022. Care home for three years. The food is not satisfactory as the flavour is not appealing. The care staff are nice, helpful, said good morning and good night and help me clean and dress.
10 December 2024
With 2 friends I visted a temporary resident, a very elderly man who is there for rehab, from hospital and hoping to return home. We found your facilities absolutely outstanding. The environment is amazing, we were warmly welcomed and invited to use cafe facilities as we were leaving. What a very lovely environment indeed.
26 November 2024
From our first experience of respite I'd happily offer reassurance and recommend to anyone considering Lambwood Heights, the home is: Very well-led. Safe. Very caring and responsive. Care staff pay attention to detail and demonstrate a person-centred approach at all times. Demonstrates the principles of the Care Act. Has a CQC rating of Good however I personally feel they deserve an outstanding inspection outcome. It's the care and attention to detail that really does make this venue stand out. The grounds, facilities and venue is beautiful, modern, clean, well-presented and fully accessible. I will 100% book this venue again for my mum and recommend to family and friends. I'd also happily speak to anyone who is considering Lambwood Heights to offer independent feedback. A massive massive thank you to all the team, you're all doing an amazing job. Kind regards.
04 September 2024
My mother has been living in Lambwood Heights now for two years, I have always found her care to be very attentive and caring. Her clothes are always clean as is her room and common parts. She recently celebrated her 90th birthday where the caterers provided cake and sandwiches for the family to celebrate, also her room and the lounge were decorated for her. I am so happy that she is looked after so well as I live away part of the year and I feel confident that she is ok. Keep up the good and kind work all at Lambwood Heights.
09 August 2024
Well presented, staff are very helpful and polite, food is excellent. The staff approach you and it is nice that they use your first name.
17 July 2024
My close friend has been a permanent resident of the home following his stroke. He recently married his partner at the home. We had a most wonderfull day. The care home could not have tried harder to make the occasion such an outstanding success. The staff all took the trouble to be suitably dressed for the occasion. The rooms were beautifully decked out and the wedding breakfast and refreshments were top class. We believe this is a first for weddings but hopefully it won't be the last. My friend is very happy living in the home. He is receiving excellent care and stimulation. A very big thank you to all of the staff. Cheers.
01 July 2024
My mother stayed at Lambwood Heights for three weeks of respite in May. Mum is 99, mentally fit for her age, with continuing motivation for life. But following a lengthy stay in hospital she had become quite immobile. I already knew how nice Lambwood Heights was, based on the experience of a friend. It is a very modern care home. Mum was very impressed with the beautiful decor, facilities and food. We took the opportunity to organise some more regular physio, provided by a particular person which has helped to improve her mobility. The nursing staff and carers were immensely kind and she built a good rapport with all of them. There was always a good spirit amongst the staff reflecting I thought high morale. Social events were excellent and the staff really threw themselves into it. A big thank you to a particular staff member who helped us on this stay and to another staff member who managed the nursing floor. Much appreciation to all the nurses, carers, catering and support staff.
22 May 2024
My 88 year old mother came to the home for respite care following a hip replacement. The care she received has been excellent. The management, the carers and the nursing staff have been brilliant. The atmosphere is so welcoming and and the staff really do care. Our thanks to all the staff.
02 May 2024
The care and facilities are excellent. My husband is nonverbal and is unable to do anything for himself. The staff meet his needs with love and care, also they look after me if I am feeling stressed. There is regular entertainment and activities which everyone enjoys. You would not find a better care home.
18 April 2024
Lambwood Heights is a beautiful friendly and caring place. My aunty received a very warm and friendly welcome. The staff made her feel very special and at ease. All staff we had passed in the corridors were friendly and made a point of saying hello. Aunty enjoyed a very nice 3-course lunch. The accommodation is very tastefully and carefully thought out and was extremely clean. Activities put on daily which is so good for her stimulation. It has been a bit overwhelming for Aunty but we as a family have confidence that she is in good hands and will be well looked after. A special thank you to the reception staff who were very helpful. Well done Lambwood Heights.
10 April 2024
Mum has been at Lambwood for almost two years now and is completely settled. The home has a wonderful atmosphere and all of the staff without exception do their utmost to make both the residents and their families happy, relaxed, comfortable and entertained. The environment and decor is welcoming, clean and a pleasure to spend time in. Activities are appropriate and varied and the management are available and open to comments and suggestions. I would without hesitation recommend Lambwood and would also thank them as since my mum has been here I have been much more relaxed and content as I know she is being cared for as I would if she were at home with me.
05 April 2024
My mom has been here for nearly 2 years and she is happy with everything. She has her hair done when she wishes and her room gets clean regularly. Her clothes are always ironed and of nice appearance.