Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Primrose Court Nursing Home

stars
stars 08 October 2024
My daughter is currently in this nursing home and has been there for the last couple of months. The staff and management are all kind, welcoming, and extremely hard-working. My daughter suffers from paranoid schizophrenia which can be challenging at times however, since she has been living at Primrose Court she has been safe and looked after extremely well.
Review from Lisa R (Mother of Resident/Service User)
stars
stars 30 November 2023
Our son had been a resident at Primrose Court for almost four years he suffered from schizophrenia and several severe physical illnesses. For the last five months of his life, he was bed-bound double incontinent and unable to feed himself. Unfortunately, he died at the home after a lifetime of suffering, fortunately, he could not have been cared for more professionally. The staff without exception from the owners, administration, catering, laundry, cleaners, carers and nursing staff were supportive and friendly. As parents, we have been treated with respect by the cheerful staff. We have witnessed big improvements to the standard of care given to all the residents under often very trying circumstances.
Review from Michael P (Father of Resident/Service User)