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8 Oxford Road, Birkdale, Southport, PR8 2JR
View Full Details of Birkdale Tower LodgeLatest Reviews for Birkdale Tower Lodge
08 April 2025
Visited during a 100th birthday party. The Birkdale team put on an amazing spectacle for their resident. What an absolute credit to the community they are!
19 February 2025
Since Dad transferred from respite services to Birkdale Tower Lodge, he has become relaxed, happy and his health has improved. The staff are conscientious and kind and genuinely have the residents' wellbeing at heart. There are a variety of activities to engage and entertain, but no one is pressurised to take part. We've been delighted at how well Dad has settled in and would not consider anywhere else.
23 January 2025
Fabulous service all round.
23 January 2025
What a lovely, friendly and caring lodge. The staff are dedicated to providing a safe environment for our elderly people. Nothing seems too much trouble. I am impressed by how well the team know each individual resident and caters to their needs. A very happy place.
23 January 2025
This is everything that my mum requires. I feel now, with the help of the staff, she is now interacting more. Thank you.
10 January 2025
After being assessed and considered to be eligible for the home after 3 days we were informed that they could not meet his needs and he would have to move. In general the day staff were great but found the night staff to be very uncaring and inpatient. I found my partner in bed with his day clothes on and soaking wet at 8am when i visited him early 12 times out of the four weeks he was there. Within the first week his glasses were lost and found the following day, and his hearing aids were lost never to be found. A large poster was placed in his room to indicate that his family would be doing his washing and no item of clothing was to be removed. Half of my partners clothes still went missing. When I complained his tooth brush was not being used as it was bone dry every morning i was told it had been recorded on his notes that his teeth had been brushed. I would never recommend this care home to anyone who wanted compassion and genuine care for their loved ones find somewhere else.
09 January 2025
My sister went into Birkdale Tower Lodge quite recently. It is taking her time to settle. My first impression was how very nice it was, the decor and cleanliness are fantastic. I have stayed twice to have Sunday lunch with my sister and I found it most enjoyable. The staff are so very nice and so helpful. Nowhere is like home but Birkdale Tower Lodge comes as next best.
19 December 2024
Outstanding care home. The staff are amazing. Friendly, caring and knowledgeable. The facilities are also really good. Both my parents were residents and they received such good care. I could not recommend enough.
20 November 2024
My dad has now been a resident at Birkdale Tower Lodge for over fourteen months and whilst he will never feel as happy as he did in his own home, he has now adapted to communal Birkdale Tower Lodge with the support of wonderful staff and fellow residents around him. The staff and building are exceptional and there is always something to be involved in should he wish to participate. The lodge is cleaned to a high standard and it does not feel like a traditional care home but more like a hotel on occasions.
19 November 2024
Always found staff helpful and polite. Just problem in evening returning, no one on reception.
27 September 2024
Dad stayed at Birkdale Tower Lodge for respite care during July and August. It was a difficult decision at first but due to family circumstances, it was what was best for us all. Having met the staff on our initial visit to this lovely home, we were reassured that Dad's care would be in safe hands. He came home at the end of August and is looking forward to a return visit next year - he misses. As a family, we cannot thank the staff enough for the care, involvement and friendship shown during his time there - I'm looking forward t a time when I can stay too!
20 September 2024
Overall experience is very good. All staff are very pleasant and helpful; although it would be helpful if everyone wore a name badge. I have had a few issues with laundry items going missing even though my name has been sewn in all items. Also could clothes by hung up or folded when back from laundry as my daughter has to tidy my clothes.
05 August 2024
My father is very happy with his home at Birkdale Tower Lodge. He is well looked after by the staff, all of whom take the time and trouble to ensure that all is well. I find communication to be excellent whenever there is a need. It is very reassuring knowing that Dad is happy and well looked after.
05 August 2024
I am delighted to find myself in a residence where I am completely contented and happy. I can find no aspect that could be improved upon. The staff are tremendous and give one a great feeling of well-being.
01 August 2024
My father-in-law is very well looked after and happy at Birkdale Tower Lodge. The staff are absolutely lovely and so caring. He enjoys taking part in many of the activities offered. Family and friendly are always given a warm welcome.
01 August 2024
Love it here, caring polite, could not be better.
19 July 2024
As a family, you hope to find a place suitable for your parent/parents as they get older. Birkdale Tower Lodge is just that, it fulfils everything you hoped for. From day one, the staff have been first-class. They food selection, the cleanliness are both faultless. My mother is a very happy person.
13 June 2024
My mother came here initially as respite care but it quickly became apparent that the care she was receiving was beyond our expectations. All the staff have shown a fantastic, caring nature and have made her feel she is at home. I cannot fault all the staff, they are just fantastic. Birkdale Tower Lodge has taken a huge stress off our shoulders in my mother's transfer to a care home.
28 May 2024
Great staff. They deserve a Christmas 'thank you' meal at a restaurant.
09 May 2024
My mum was admitted to hospital with a nasty chest infection from home. It was clear that there were new needs in hospital and I needed urgent respite for my mother. I called Birkdale Tower Lodge - they assessed her the next day and agreed to her going to the Lodge immediately. This took a lot of stress away from me. My mother really enjoyed her stay and decided she did not want to go back to living independently. We are so pleased that she is very settled and happy. Thanks.
Latest Reviews for Birkdale Tower Lodge
08 April 2025
Visited during a 100th birthday party. The Birkdale team put on an amazing spectacle for their resident. What an absolute credit to the community they are!
19 February 2025
Since Dad transferred from respite services to Birkdale Tower Lodge, he has become relaxed, happy and his health has improved. The staff are conscientious and kind and genuinely have the residents' wellbeing at heart. There are a variety of activities to engage and entertain, but no one is pressurised to take part. We've been delighted at how well Dad has settled in and would not consider anywhere else.
23 January 2025
Fabulous service all round.
23 January 2025
What a lovely, friendly and caring lodge. The staff are dedicated to providing a safe environment for our elderly people. Nothing seems too much trouble. I am impressed by how well the team know each individual resident and caters to their needs. A very happy place.
23 January 2025
This is everything that my mum requires. I feel now, with the help of the staff, she is now interacting more. Thank you.
10 January 2025
After being assessed and considered to be eligible for the home after 3 days we were informed that they could not meet his needs and he would have to move. In general the day staff were great but found the night staff to be very uncaring and inpatient. I found my partner in bed with his day clothes on and soaking wet at 8am when i visited him early 12 times out of the four weeks he was there. Within the first week his glasses were lost and found the following day, and his hearing aids were lost never to be found. A large poster was placed in his room to indicate that his family would be doing his washing and no item of clothing was to be removed. Half of my partners clothes still went missing. When I complained his tooth brush was not being used as it was bone dry every morning i was told it had been recorded on his notes that his teeth had been brushed. I would never recommend this care home to anyone who wanted compassion and genuine care for their loved ones find somewhere else.
09 January 2025
My sister went into Birkdale Tower Lodge quite recently. It is taking her time to settle. My first impression was how very nice it was, the decor and cleanliness are fantastic. I have stayed twice to have Sunday lunch with my sister and I found it most enjoyable. The staff are so very nice and so helpful. Nowhere is like home but Birkdale Tower Lodge comes as next best.
19 December 2024
Outstanding care home. The staff are amazing. Friendly, caring and knowledgeable. The facilities are also really good. Both my parents were residents and they received such good care. I could not recommend enough.
20 November 2024
My dad has now been a resident at Birkdale Tower Lodge for over fourteen months and whilst he will never feel as happy as he did in his own home, he has now adapted to communal Birkdale Tower Lodge with the support of wonderful staff and fellow residents around him. The staff and building are exceptional and there is always something to be involved in should he wish to participate. The lodge is cleaned to a high standard and it does not feel like a traditional care home but more like a hotel on occasions.
19 November 2024
Always found staff helpful and polite. Just problem in evening returning, no one on reception.
27 September 2024
Dad stayed at Birkdale Tower Lodge for respite care during July and August. It was a difficult decision at first but due to family circumstances, it was what was best for us all. Having met the staff on our initial visit to this lovely home, we were reassured that Dad's care would be in safe hands. He came home at the end of August and is looking forward to a return visit next year - he misses. As a family, we cannot thank the staff enough for the care, involvement and friendship shown during his time there - I'm looking forward t a time when I can stay too!
20 September 2024
Overall experience is very good. All staff are very pleasant and helpful; although it would be helpful if everyone wore a name badge. I have had a few issues with laundry items going missing even though my name has been sewn in all items. Also could clothes by hung up or folded when back from laundry as my daughter has to tidy my clothes.
05 August 2024
My father is very happy with his home at Birkdale Tower Lodge. He is well looked after by the staff, all of whom take the time and trouble to ensure that all is well. I find communication to be excellent whenever there is a need. It is very reassuring knowing that Dad is happy and well looked after.
05 August 2024
I am delighted to find myself in a residence where I am completely contented and happy. I can find no aspect that could be improved upon. The staff are tremendous and give one a great feeling of well-being.
01 August 2024
My father-in-law is very well looked after and happy at Birkdale Tower Lodge. The staff are absolutely lovely and so caring. He enjoys taking part in many of the activities offered. Family and friendly are always given a warm welcome.
01 August 2024
Love it here, caring polite, could not be better.
19 July 2024
As a family, you hope to find a place suitable for your parent/parents as they get older. Birkdale Tower Lodge is just that, it fulfils everything you hoped for. From day one, the staff have been first-class. They food selection, the cleanliness are both faultless. My mother is a very happy person.
13 June 2024
My mother came here initially as respite care but it quickly became apparent that the care she was receiving was beyond our expectations. All the staff have shown a fantastic, caring nature and have made her feel she is at home. I cannot fault all the staff, they are just fantastic. Birkdale Tower Lodge has taken a huge stress off our shoulders in my mother's transfer to a care home.
28 May 2024
Great staff. They deserve a Christmas 'thank you' meal at a restaurant.
09 May 2024
My mum was admitted to hospital with a nasty chest infection from home. It was clear that there were new needs in hospital and I needed urgent respite for my mother. I called Birkdale Tower Lodge - they assessed her the next day and agreed to her going to the Lodge immediately. This took a lot of stress away from me. My mother really enjoyed her stay and decided she did not want to go back to living independently. We are so pleased that she is very settled and happy. Thanks.