Latest Reviews for Oakfield Croft
20 December 2024
My friend moved into Oakfield in October. We had visited their company and cuppa events many times and found the staff exceptionally friendly and supportive. The rooms are nicely decorated and spotless. All staff have been immensely helpful and caring. They understand my friend's needs and they have got to know him and his needs to enable a comfortable transition into care.
10 August 2024
My experience with Oakfield Croft has been wonderful, it has made what can be a distressing time into a very pleasant task done with lots of thought and personalised care for my friend. Staff have done all that they can to make her most welcome, they have got to know her likes and dislikes and my friend has settled in very quickly.
09 August 2024
My mum has been a resident for over 18 months. Staff throughout the home know her and interact with her whenever they see her. There are numerous activities across the week as well as daily exercises. Mum especially loves it when the nursery children come in. Her weekly hairdressing appointment helps keep her looking good. From the moment I walk in to the minute I leave the Oakfield family is welcoming, providing a safe space for Mum, lots of interaction and a very personal touch.
09 August 2024
From the 26th of August my dad will have been at Oakfield Croft for three years and he is loving every moment of his stay. The care and love he receives from the staff, from the laundry people to the manager and everyone else in between, has been 100%. This is reciprocated by Dad who says it's home from home. So it's a huge thank you to everyone at Oakfield Croft and Care UK.
14 June 2024
My father has been in Oakcroft since December last year. It was a very difficult and emotional decision to make but Andrea, Mike and the whole team were incredibly understanding, and that helped greatly. Oakcroft is a modern, beautifully furnished Care home. The staff could not be more friendly. It really feels like a small family/community. And as the home is not too big, it is easy to get to know everyone, including the regular family visitors. Who also become part of the support network.
13 June 2024
My dad spent a month at Oakfield Croft to give my mum respite as his primary carer. My dad was apprehensive but from the moment he arrived he settled right in. The Customer Relations Manager, Home Manager and the staff member in reception made us all very welcome. My dad was shown his room a few days ahead and we talked about his stay. The standard of cleanliness, decor, facilities and attention to detail were wonderful. All the care team were kind, attentive and very welcoming. My dad was always treated with respect and dignity, with care needs tailored to him. My dad's difficulties were in relation to mobility. The carers encouraged him to keep walking using a wheelchair when needed. The food is also second to none. Breakfast, lunch and dinner; always varied. Small touches such as homemade cakes, cookies, fruit, hot drinks were available in the coffee shop to residents and their visitors. Early doors in the cinema room each Friday, was fun and my dad enjoyed his Gin and Tonic. We highly recommend Oakfield Croft.
29 May 2024
Oakfield Croft is an amazing place. The staff are extremely caring and understanding. They are always keen to help and improve the service. Staff are sympathetic to residents needs and feelings. It is a relief to know that Mum is being cared for as I would like, I never have to worry about her.
18 April 2024
I loved Oakfield Croft from the day I first visited and the Customer relations manager showed me around. I knew my auntie would love her new home and she has thrived since moving here and looks physically better. The environment is nothing like a typical care home that I had in my mind. It is spotlessly clean and smells fresh. When I’ve brought other relatives and friends along to visit, they’ve commented that it’s like a hotel. My auntie had a minor issue with the food in the beginning but this was soon resolved after speaking to the chef. All the staff are lovely and always make time to discuss any aspects of care, even though they’re obviously busy in their roles and work hard. One staff member in particular is passionate about the residents' daily activity timetable. In fact, when I call to speak to my auntie she’s often participating in a gentle exercise class, bingo or even flower arranging. My mind is at ease knowing my auntie is being looked after so well at Oakfield Croft and most importantly, that she is happy.
27 March 2024
My friend entered Oakfield Croft in June 2022 following her husband's death. As her attorney under an LPA I have responsibility for her care and I visit her at least twice weekly. From reception staff to carers, cleaners, nurses and management the commitment to care is excellent, is provided with a smile, and an understanding of the problems that residents experience. The facilities are second to none, the food is varied and of high quality and always supported by daily menus that are displayed for all to see. A weekly activities schedule includes cinema, games, seated physical exercises, trips out, and external performers. The cafe is a vibrant area for residents and visitors to share cakes and coffee. Birthdays are celebrated for all. There is meticulous attention to health and welfare and to keeping family and friends fully informed. My 90-year-old friend is happy, loves her en suite room and enjoys the indoor/outdoor garden areas. Oakfield has exceeded my expectations.
26 March 2024
Oakfield Croft made a special day for my brother. They arranged a visit from his ex-employer. 3 vintage police vehicles and a current riot van came together with 2 ex-police officers and 2 current PCSOs. The customer relations manager created a display board with all his achievements. My brother loved his special day, the police force also sent some cupcakes for everyone to enjoy. The extra touches and effort by the Oakfield staff were amazing. This day aside I find all the staff extremely caring and accommodating. One lady accompanied my brother to the funeral of his son and took really special care of him. All the staff from housekeeping, catering, admin and carers up to management and enrichment staff are extremely caring and helpful. The relatives meetings are very useful for us to help us understand our loved ones better and voice any concerns we may have.
26 March 2024
My lovely mother has moved into this beautiful home and she couldn’t be happier. She is being well looked after in every way by a very caring and responsive team. The warmth, pure professionalism and actually being listened to and heard, gives us all the reassurance we need to know we made the best decision.
14 March 2024
My mum has been a resident for three and a half years. She had dementia and significantly deteriorated over that time and passed away very recently. I cannot fault the care she was given particularly in her final 48 hours. I would like to personally thank the team working on those last two days, they made Mum very comfortable and she just drifted away.
14 March 2024
Staff very caring. Always happy to help with anything. Mum has settled in so well and loves all the staff. The meals are excellent, always a good variety of choices. The cafe area is very good as it feels like visitors have somewhere to go. Activities great.
24 January 2024
My aunt has been at Oakfield Croft for only a couple of weeks, but so far, I have to say everything has been excellent. She has dementia but is completely in denial and is very against going into residential care. The staff at Oakfield have helped us so much with the transition, and she has settled in surprisingly quickly. We now have the peace of mind that she is safe and cannot wander, and she is comfortable, well-fed and in lovely surroundings. I can’t thank everyone enough.
21 December 2023
After searching for several months for a care home I was very disillusioned with what I was seeing until I visited Oakfield Croft. The minute we walked through the door we were greeted with genuine warmth and friendliness from the Oakfield Family (staff). This has continued to date, the staff of all levels from management to housekeeping take time to chat with the residents and their families. Also impressed with how quickly the staff get to know your name when they see so many relatives and their friends. Mum has settled better than we had ever hoped for. She is a people person and enjoys giving and receiving hugs, which are plentiful, particularly from the staff within all departments. Caring for my mum for the last two years hasn't been easy so handing over the reins for me was difficult, but now with the care and attention she is receiving, I'm enjoying quality time with mum on my visits. Keep up the good work, I have already recommended Oakfield Croft to friends.
18 October 2023
This summer following a couple of traumatic incidents and with ongoing cognitive decline, my mum was no longer capable or confident to live alone and needed more help than I am qualified or able to give. After reading online reviews for local care homes, Oakfield Croft Care Home stood out above the rest. Feeling emotional and fearful for my mum's future, I first visited Oakfield myself and felt supported and reassured by what Oakfield had to offer. My mum initially stayed for respite care. The place is welcoming, safe, secure, clean, lovely rooms, good food and the staff are warm and friendly, treating Mum with respect and allowing her dignity to continue with tasks she is capable of doing. My mum has now continued to stay at Oakfield as a permanent resident. She has good days and bad days but I am learning this is the nature of dementia. The lovely staff are always there to listen to myself and Mum, resolve any issues and adjust her care as her needs change through her dementia journey.
12 October 2023
My 94 year old stepmother came here in July 2023 and I can honestly say the care and attention she has received is superb. All the staff from Dan the manager and everyone involved with the home are all helpful and caring. If you mention any detail however small of concern it gets rectified and dealt with immediately. The daily activities are great, from an armchair keepfit to fun projects on a regular basis that makes Oakfield Croft feel like a 'home from home', creating a great atmosphere. I have no hesitation in recommending Oakfield Croft as the care given is of the highest standard. The rooms are clean, homely and well looked after and the food options are great too. I was so worried about her before she came here, but even the medical care has been great and the whole experience has given her a new lease of life.
17 May 2023
I went to Oakfield Corft with acute leg pain for respite care, being on certain types of drugs to reduce the pain, I needed to be helped to change clothes etc, which was all done very well by carers. I was then helped to recover over three months when I could look after myself. During this time, I received excellent attention, from basic care and food to regular exercise and drugs. A wonderful service.
27 March 2023
Where to begin! Our mum loved living at Oakfield Croft and always referred to it as home! The heart of a care home is its staff, and the manager has a knack for picking the very best; Mum loved all the staff and spoke of them fondly all the time - nothing was too much for them, and they always went above and beyond! They were all so kind to Mum and to us as well; we will never forget how great they were and how happy mum was there. The home itself is beautiful and exceptionally clean, and the facilities are excellent! Thank you so much to the manaager and his lovely team.
27 March 2023
Our mum was a resident of Oakfield for about 18 months, and we were all wary of using any such facility for Mum, but following a short respite care stay, she absolutely loved the home and especially the staff, so we had no hesitation in placing Mum into their full-time care.
Latest Reviews for Oakfield Croft
20 December 2024
My friend moved into Oakfield in October. We had visited their company and cuppa events many times and found the staff exceptionally friendly and supportive. The rooms are nicely decorated and spotless. All staff have been immensely helpful and caring. They understand my friend's needs and they have got to know him and his needs to enable a comfortable transition into care.
10 August 2024
My experience with Oakfield Croft has been wonderful, it has made what can be a distressing time into a very pleasant task done with lots of thought and personalised care for my friend. Staff have done all that they can to make her most welcome, they have got to know her likes and dislikes and my friend has settled in very quickly.
09 August 2024
My mum has been a resident for over 18 months. Staff throughout the home know her and interact with her whenever they see her. There are numerous activities across the week as well as daily exercises. Mum especially loves it when the nursery children come in. Her weekly hairdressing appointment helps keep her looking good. From the moment I walk in to the minute I leave the Oakfield family is welcoming, providing a safe space for Mum, lots of interaction and a very personal touch.
09 August 2024
From the 26th of August my dad will have been at Oakfield Croft for three years and he is loving every moment of his stay. The care and love he receives from the staff, from the laundry people to the manager and everyone else in between, has been 100%. This is reciprocated by Dad who says it's home from home. So it's a huge thank you to everyone at Oakfield Croft and Care UK.
14 June 2024
My father has been in Oakcroft since December last year. It was a very difficult and emotional decision to make but Andrea, Mike and the whole team were incredibly understanding, and that helped greatly. Oakcroft is a modern, beautifully furnished Care home. The staff could not be more friendly. It really feels like a small family/community. And as the home is not too big, it is easy to get to know everyone, including the regular family visitors. Who also become part of the support network.
13 June 2024
My dad spent a month at Oakfield Croft to give my mum respite as his primary carer. My dad was apprehensive but from the moment he arrived he settled right in. The Customer Relations Manager, Home Manager and the staff member in reception made us all very welcome. My dad was shown his room a few days ahead and we talked about his stay. The standard of cleanliness, decor, facilities and attention to detail were wonderful. All the care team were kind, attentive and very welcoming. My dad was always treated with respect and dignity, with care needs tailored to him. My dad's difficulties were in relation to mobility. The carers encouraged him to keep walking using a wheelchair when needed. The food is also second to none. Breakfast, lunch and dinner; always varied. Small touches such as homemade cakes, cookies, fruit, hot drinks were available in the coffee shop to residents and their visitors. Early doors in the cinema room each Friday, was fun and my dad enjoyed his Gin and Tonic. We highly recommend Oakfield Croft.
29 May 2024
Oakfield Croft is an amazing place. The staff are extremely caring and understanding. They are always keen to help and improve the service. Staff are sympathetic to residents needs and feelings. It is a relief to know that Mum is being cared for as I would like, I never have to worry about her.
18 April 2024
I loved Oakfield Croft from the day I first visited and the Customer relations manager showed me around. I knew my auntie would love her new home and she has thrived since moving here and looks physically better. The environment is nothing like a typical care home that I had in my mind. It is spotlessly clean and smells fresh. When I’ve brought other relatives and friends along to visit, they’ve commented that it’s like a hotel. My auntie had a minor issue with the food in the beginning but this was soon resolved after speaking to the chef. All the staff are lovely and always make time to discuss any aspects of care, even though they’re obviously busy in their roles and work hard. One staff member in particular is passionate about the residents' daily activity timetable. In fact, when I call to speak to my auntie she’s often participating in a gentle exercise class, bingo or even flower arranging. My mind is at ease knowing my auntie is being looked after so well at Oakfield Croft and most importantly, that she is happy.
27 March 2024
My friend entered Oakfield Croft in June 2022 following her husband's death. As her attorney under an LPA I have responsibility for her care and I visit her at least twice weekly. From reception staff to carers, cleaners, nurses and management the commitment to care is excellent, is provided with a smile, and an understanding of the problems that residents experience. The facilities are second to none, the food is varied and of high quality and always supported by daily menus that are displayed for all to see. A weekly activities schedule includes cinema, games, seated physical exercises, trips out, and external performers. The cafe is a vibrant area for residents and visitors to share cakes and coffee. Birthdays are celebrated for all. There is meticulous attention to health and welfare and to keeping family and friends fully informed. My 90-year-old friend is happy, loves her en suite room and enjoys the indoor/outdoor garden areas. Oakfield has exceeded my expectations.
26 March 2024
Oakfield Croft made a special day for my brother. They arranged a visit from his ex-employer. 3 vintage police vehicles and a current riot van came together with 2 ex-police officers and 2 current PCSOs. The customer relations manager created a display board with all his achievements. My brother loved his special day, the police force also sent some cupcakes for everyone to enjoy. The extra touches and effort by the Oakfield staff were amazing. This day aside I find all the staff extremely caring and accommodating. One lady accompanied my brother to the funeral of his son and took really special care of him. All the staff from housekeeping, catering, admin and carers up to management and enrichment staff are extremely caring and helpful. The relatives meetings are very useful for us to help us understand our loved ones better and voice any concerns we may have.
26 March 2024
My lovely mother has moved into this beautiful home and she couldn’t be happier. She is being well looked after in every way by a very caring and responsive team. The warmth, pure professionalism and actually being listened to and heard, gives us all the reassurance we need to know we made the best decision.
14 March 2024
My mum has been a resident for three and a half years. She had dementia and significantly deteriorated over that time and passed away very recently. I cannot fault the care she was given particularly in her final 48 hours. I would like to personally thank the team working on those last two days, they made Mum very comfortable and she just drifted away.
14 March 2024
Staff very caring. Always happy to help with anything. Mum has settled in so well and loves all the staff. The meals are excellent, always a good variety of choices. The cafe area is very good as it feels like visitors have somewhere to go. Activities great.
24 January 2024
My aunt has been at Oakfield Croft for only a couple of weeks, but so far, I have to say everything has been excellent. She has dementia but is completely in denial and is very against going into residential care. The staff at Oakfield have helped us so much with the transition, and she has settled in surprisingly quickly. We now have the peace of mind that she is safe and cannot wander, and she is comfortable, well-fed and in lovely surroundings. I can’t thank everyone enough.
21 December 2023
After searching for several months for a care home I was very disillusioned with what I was seeing until I visited Oakfield Croft. The minute we walked through the door we were greeted with genuine warmth and friendliness from the Oakfield Family (staff). This has continued to date, the staff of all levels from management to housekeeping take time to chat with the residents and their families. Also impressed with how quickly the staff get to know your name when they see so many relatives and their friends. Mum has settled better than we had ever hoped for. She is a people person and enjoys giving and receiving hugs, which are plentiful, particularly from the staff within all departments. Caring for my mum for the last two years hasn't been easy so handing over the reins for me was difficult, but now with the care and attention she is receiving, I'm enjoying quality time with mum on my visits. Keep up the good work, I have already recommended Oakfield Croft to friends.
18 October 2023
This summer following a couple of traumatic incidents and with ongoing cognitive decline, my mum was no longer capable or confident to live alone and needed more help than I am qualified or able to give. After reading online reviews for local care homes, Oakfield Croft Care Home stood out above the rest. Feeling emotional and fearful for my mum's future, I first visited Oakfield myself and felt supported and reassured by what Oakfield had to offer. My mum initially stayed for respite care. The place is welcoming, safe, secure, clean, lovely rooms, good food and the staff are warm and friendly, treating Mum with respect and allowing her dignity to continue with tasks she is capable of doing. My mum has now continued to stay at Oakfield as a permanent resident. She has good days and bad days but I am learning this is the nature of dementia. The lovely staff are always there to listen to myself and Mum, resolve any issues and adjust her care as her needs change through her dementia journey.
12 October 2023
My 94 year old stepmother came here in July 2023 and I can honestly say the care and attention she has received is superb. All the staff from Dan the manager and everyone involved with the home are all helpful and caring. If you mention any detail however small of concern it gets rectified and dealt with immediately. The daily activities are great, from an armchair keepfit to fun projects on a regular basis that makes Oakfield Croft feel like a 'home from home', creating a great atmosphere. I have no hesitation in recommending Oakfield Croft as the care given is of the highest standard. The rooms are clean, homely and well looked after and the food options are great too. I was so worried about her before she came here, but even the medical care has been great and the whole experience has given her a new lease of life.
17 May 2023
I went to Oakfield Corft with acute leg pain for respite care, being on certain types of drugs to reduce the pain, I needed to be helped to change clothes etc, which was all done very well by carers. I was then helped to recover over three months when I could look after myself. During this time, I received excellent attention, from basic care and food to regular exercise and drugs. A wonderful service.
27 March 2023
Where to begin! Our mum loved living at Oakfield Croft and always referred to it as home! The heart of a care home is its staff, and the manager has a knack for picking the very best; Mum loved all the staff and spoke of them fondly all the time - nothing was too much for them, and they always went above and beyond! They were all so kind to Mum and to us as well; we will never forget how great they were and how happy mum was there. The home itself is beautiful and exceptionally clean, and the facilities are excellent! Thank you so much to the manaager and his lovely team.
27 March 2023
Our mum was a resident of Oakfield for about 18 months, and we were all wary of using any such facility for Mum, but following a short respite care stay, she absolutely loved the home and especially the staff, so we had no hesitation in placing Mum into their full-time care.