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Faithfull House, Suffolk Square, Cheltenham, GL50 2DT
View Full Details of Secret Garden Day CareLatest Reviews for Secret Garden Day Care
20 February 2025
A huge thank you to the manager and his team for exceptional care to my Mum who has Dementia. You have been kindness itself and we're all so very grateful. Mum has loved the friendships made with both peers and staff. Two visits a week, helped establish a routine and generate conversation to tell us all at the end of the day. Mum particularly enjoyed the outings, to which we were made welcome and the visiting performers to the group. The manager also made visiting professionals welcome to view Mum in her own environment, he frequently re-organised transport for Mum when we needed to change days to cater for last minute appointments. Thank you to all of you. You really do make a difference and should be applauded for doing so.
09 October 2024
Mum loves coming to the Secret Garden Hub twice weekly. She always sounds so much brighter after her visits. The manager and the team work so hard to provide an incredibly varied array of activities for the residents. Mum loves socialising with the other residents, it's clear from her tales, that they have lots of laughs! We don't know where we'd be without the Hub. Mum's visits get her out of the house and mixing with others and I always feel I can contact the manager or any of the other employees to chat about her stay. Thank you to the manager and the team!
27 September 2024
Dad really looks forward to his twice-weekly visit to Secret Garden. He has made some really close friendships and enjoys gentle mental and physical activities put on, especially the singalongs with visiting singers. Dad is vegetarian and the options aren't that good.
09 September 2024
For years I have received quality care at the Secret Garden, this continues.
12 July 2024
My husband attends the day centre twice a week. And he thoroughly enjoys it. The facilities are brilliant. Being able to interact with other residents and taking part in activities he really enjoys. He enjoys the varied activities. Something for everyone's needs. He has made new friends. He is really looked after. Has lovely meals. Cannot fault it. Myself and my family are also always made welcome. But the thing that makes it what it is is the caring, loving, thoughtful staff. Nothing is too much. They are so good with each and everyone's needs. Thank you Secret Garden.
22 May 2024
I am more than happy with the care my husband receives at Secret Garden. The manager communicates well and replies promptly to my requests. The staff are kind and compassionate. My husband finds there's too many cakes/puddings (sweet stuff), would like to be offered an apple for example occasionally. I do have a problem with accounts though since January 2024, I would receive an overdue notice even though my husband only did half a day (4 hours). I have written several times to no avail.
22 May 2024
Being able to attend Secret Garden Day Care is the highlight of my week. The staff are knowledgable, helpful and only too pleased to assist in our well-being. The programme is varied to cater for all needs. The manager and the team of dedicated carers see that our needs are met. Secret Garden Day Care gives you a feeling of safety and belonging. My second home is an important part of my well-being and recovery.
17 May 2024
My husband enjoys going to the Secret Garden, he has increased from one to two days recently and he likes it so much. The staff are very helpful and caring. He enjoys the activities, particularly singing, quizzes and games. He has vascular dementia and this can make things difficult for him but the staff are always very considerate and understanding.
15 May 2024
The Secret Garden Day Care has been a valuable place to discover. My Mum was very reluctant to give it a try but after the first visit, it was obvious that the experience had made a great impact on her. The staff are lovely, kind people and the food, drinks and activities have made her day much more bearable. She goes in anxious but quickly reassured and comes out smiling.
18 March 2024
The staff are so dedicated and look after my husband so well. He is helped so much by attending. An excellent facility.
08 March 2024
I cannot recommend the staff at Secret Garden more highly. They go far beyond normal expectations. They have provided great support and advise with all the procedures and paperwork. My dad has dementia and I have seen a dramatic improvement in him since he has been visiting the Secret Garden. I feel so reassured that the Secret Garden will look after my dad in a caring and thoughtful way.
27 October 2023
Staff are so friendly and caring. Always speak directly to people, even if they have dementia. Nothing seems too much trouble.
23 October 2023
My mother has mixed dementia and poor mobility. The team at the Secret Garden have dramatically improved her quality of life with their amazingly inventive range of activities, compassionsjip and lovely food. The facilities are cheerful and comfortable, well-appointed, with interest everywhere. The well-designed layout maximises the good weather yet is bright and cosy when dull. As Mum's primary carer, I must add that her attendance at the Secret Garden enables me to continue working part-time, which is essential for me.
18 September 2023
My mother enjoyed the social aspect and group activities which we were unable to provide. She looked forward to attending the two sessions a week. She was there from March to August 2023, until she needed more daily care, which is being provided by a care home. Thank you to the manager and team for their help.
31 August 2023
I can't praise the manager and the team at the Secret Garden Hub highly enough. My dad has been going for many months now. He has dementia and needed some stimulation and motivation in his day. He's a quiet chap and although has a wicked sense of humour, he probably wouldn't choose to put himself in a sociable situation. The Hub has done wonders for him though. He absolutely loves it; comes home raving about it and looks forward to going again. They really get to know the individual and try to put them with like-minded people initially. They are very proactive and do so much with them. It's really great to see. The team are cheerful and attentive. Our whole family agree that we are so happy to have found it. I highly recommend the Hub, keep up the great work!
07 July 2023
The Secret Garden is an amazing place! My husband attends twice a week, and it has been a lifeline for us both. It has given him an interest and allowed me to have some "me time". It has been stimulating for him, and he gets to chat with other clients with similar interests and backgrounds. All the staff are so friendly and welcoming and have been a great support. Thank you so much every at the Secret Garden.
05 June 2023
The Secret Garden Day Care has made a significant improvement to my wife's confidence and engagement with life. Her mental capacity has improved. My wife enjoys the two days each week and often comes home wanting to tell me all about her experience. She is definitely stimulated by attending the Secret Gardens Day Care. This is the only time when she puts make-up on and wants to look her best. As my wife's full-time carer, it is a tremendous help to me. Thank you. We are impressed with the way the staff engage with the service user. My wife's only criticism, there aren't enough toiles from time to time.
22 May 2023
A welcome respite for me, knowing that my wife is safe and comfortable. It is very useful having a notebook of her days, events and meals.
19 May 2023
I am so glad that Secret Garden was recommended to us. My husband has young-onset Alzheimer's Disease and loves going there. The staff are so friendly and caring, and the activities are varied and well planned. They have also nurtured my husband's own passions, encouraging him to sing for the group, which has boosted his self-esteem; he also has lots of fun there. The environment is modern, bright, warm and comfortable, with a lovely garden area. I am also supported by the staff. Knowing that my husband is happy there allows me to relax and enjoy some much-needed respite.
15 March 2022
They are the "best", they are so good to me, and my husband. I could not manage without their help. I can talk to any member of staff. I laugh, I cry and they give me a hug. Thank you for all of them.
Latest Reviews for Secret Garden Day Care
20 February 2025
A huge thank you to the manager and his team for exceptional care to my Mum who has Dementia. You have been kindness itself and we're all so very grateful. Mum has loved the friendships made with both peers and staff. Two visits a week, helped establish a routine and generate conversation to tell us all at the end of the day. Mum particularly enjoyed the outings, to which we were made welcome and the visiting performers to the group. The manager also made visiting professionals welcome to view Mum in her own environment, he frequently re-organised transport for Mum when we needed to change days to cater for last minute appointments. Thank you to all of you. You really do make a difference and should be applauded for doing so.
09 October 2024
Mum loves coming to the Secret Garden Hub twice weekly. She always sounds so much brighter after her visits. The manager and the team work so hard to provide an incredibly varied array of activities for the residents. Mum loves socialising with the other residents, it's clear from her tales, that they have lots of laughs! We don't know where we'd be without the Hub. Mum's visits get her out of the house and mixing with others and I always feel I can contact the manager or any of the other employees to chat about her stay. Thank you to the manager and the team!
27 September 2024
Dad really looks forward to his twice-weekly visit to Secret Garden. He has made some really close friendships and enjoys gentle mental and physical activities put on, especially the singalongs with visiting singers. Dad is vegetarian and the options aren't that good.
09 September 2024
For years I have received quality care at the Secret Garden, this continues.
12 July 2024
My husband attends the day centre twice a week. And he thoroughly enjoys it. The facilities are brilliant. Being able to interact with other residents and taking part in activities he really enjoys. He enjoys the varied activities. Something for everyone's needs. He has made new friends. He is really looked after. Has lovely meals. Cannot fault it. Myself and my family are also always made welcome. But the thing that makes it what it is is the caring, loving, thoughtful staff. Nothing is too much. They are so good with each and everyone's needs. Thank you Secret Garden.
22 May 2024
I am more than happy with the care my husband receives at Secret Garden. The manager communicates well and replies promptly to my requests. The staff are kind and compassionate. My husband finds there's too many cakes/puddings (sweet stuff), would like to be offered an apple for example occasionally. I do have a problem with accounts though since January 2024, I would receive an overdue notice even though my husband only did half a day (4 hours). I have written several times to no avail.
22 May 2024
Being able to attend Secret Garden Day Care is the highlight of my week. The staff are knowledgable, helpful and only too pleased to assist in our well-being. The programme is varied to cater for all needs. The manager and the team of dedicated carers see that our needs are met. Secret Garden Day Care gives you a feeling of safety and belonging. My second home is an important part of my well-being and recovery.
17 May 2024
My husband enjoys going to the Secret Garden, he has increased from one to two days recently and he likes it so much. The staff are very helpful and caring. He enjoys the activities, particularly singing, quizzes and games. He has vascular dementia and this can make things difficult for him but the staff are always very considerate and understanding.
15 May 2024
The Secret Garden Day Care has been a valuable place to discover. My Mum was very reluctant to give it a try but after the first visit, it was obvious that the experience had made a great impact on her. The staff are lovely, kind people and the food, drinks and activities have made her day much more bearable. She goes in anxious but quickly reassured and comes out smiling.
18 March 2024
The staff are so dedicated and look after my husband so well. He is helped so much by attending. An excellent facility.
08 March 2024
I cannot recommend the staff at Secret Garden more highly. They go far beyond normal expectations. They have provided great support and advise with all the procedures and paperwork. My dad has dementia and I have seen a dramatic improvement in him since he has been visiting the Secret Garden. I feel so reassured that the Secret Garden will look after my dad in a caring and thoughtful way.
27 October 2023
Staff are so friendly and caring. Always speak directly to people, even if they have dementia. Nothing seems too much trouble.
23 October 2023
My mother has mixed dementia and poor mobility. The team at the Secret Garden have dramatically improved her quality of life with their amazingly inventive range of activities, compassionsjip and lovely food. The facilities are cheerful and comfortable, well-appointed, with interest everywhere. The well-designed layout maximises the good weather yet is bright and cosy when dull. As Mum's primary carer, I must add that her attendance at the Secret Garden enables me to continue working part-time, which is essential for me.
18 September 2023
My mother enjoyed the social aspect and group activities which we were unable to provide. She looked forward to attending the two sessions a week. She was there from March to August 2023, until she needed more daily care, which is being provided by a care home. Thank you to the manager and team for their help.
31 August 2023
I can't praise the manager and the team at the Secret Garden Hub highly enough. My dad has been going for many months now. He has dementia and needed some stimulation and motivation in his day. He's a quiet chap and although has a wicked sense of humour, he probably wouldn't choose to put himself in a sociable situation. The Hub has done wonders for him though. He absolutely loves it; comes home raving about it and looks forward to going again. They really get to know the individual and try to put them with like-minded people initially. They are very proactive and do so much with them. It's really great to see. The team are cheerful and attentive. Our whole family agree that we are so happy to have found it. I highly recommend the Hub, keep up the great work!
07 July 2023
The Secret Garden is an amazing place! My husband attends twice a week, and it has been a lifeline for us both. It has given him an interest and allowed me to have some "me time". It has been stimulating for him, and he gets to chat with other clients with similar interests and backgrounds. All the staff are so friendly and welcoming and have been a great support. Thank you so much every at the Secret Garden.
05 June 2023
The Secret Garden Day Care has made a significant improvement to my wife's confidence and engagement with life. Her mental capacity has improved. My wife enjoys the two days each week and often comes home wanting to tell me all about her experience. She is definitely stimulated by attending the Secret Gardens Day Care. This is the only time when she puts make-up on and wants to look her best. As my wife's full-time carer, it is a tremendous help to me. Thank you. We are impressed with the way the staff engage with the service user. My wife's only criticism, there aren't enough toiles from time to time.
22 May 2023
A welcome respite for me, knowing that my wife is safe and comfortable. It is very useful having a notebook of her days, events and meals.
19 May 2023
I am so glad that Secret Garden was recommended to us. My husband has young-onset Alzheimer's Disease and loves going there. The staff are so friendly and caring, and the activities are varied and well planned. They have also nurtured my husband's own passions, encouraging him to sing for the group, which has boosted his self-esteem; he also has lots of fun there. The environment is modern, bright, warm and comfortable, with a lovely garden area. I am also supported by the staff. Knowing that my husband is happy there allows me to relax and enjoy some much-needed respite.
15 March 2022
They are the "best", they are so good to me, and my husband. I could not manage without their help. I can talk to any member of staff. I laugh, I cry and they give me a hug. Thank you for all of them.