Submit a Review for Greensand House Care Home - Avery Healthcare
West Avenue, Salfords, Redhill, RH1 5BA
View Full Details of Greensand House Care Home - Avery HealthcareLatest Reviews for Greensand House Care Home - Avery Healthcare
21 February 2025
Greensand is a lovely place, just like home. All my friends have been most impressed with it. The staff are all great - that is most important! I'm sure I will be back when my carer has a break - many thanks.
22 January 2025
Mum very well looked after for the last 6 months. Would like her hearing aids to be charged every morning and not lost! The toilet area needs cleaning every day as was smelling last week.
09 January 2025
My first impression of Greensand House when I entered to enquire about a respite stay was a bright, airy, clean and immaculately decorated place reminiscent of a 4-star hotel. A peaceful, calm, happy and friendly place to be. I found it was so much more when I finally arrived for my respite stay. I was made to feel special and I was quickly settled into a garden-view room. As staff change over time, carers pop their head around your door and introduce themselves. Call buttons are answered quickly. Anything requiring fixing in the room is dealt with quickly. There is an excellent menu choice and the chef willingly makes adjustments to individual needs. Excellent variety of activities are provided. I highly recommend this hone. I was sad to leave. I have no hesitation going if I need care again.
26 December 2024
From arriving at Greensand House the staff are so welcoming and I always enjoy my visits (3-4 times a week). Activities are greatly improving and are fun for residents and visitors. The building is new, clean, bright, friendly and warm. Wonderful homely environment with lots of smiles.
17 October 2024
This place is amazing. My grandpa had a long stay in the hospital and needed respite care before returning home. He was so well cared for he's like a different man, he has been well looked after and well nourished. He particularly commented on how nice the food was and how friendly the chef is and he also loved the activities and watching strictly in the cinema room! The whole home is kept clean and tidy, all staff were always happy to help and clearly love their job. A huge weight was lifted off my family's shoulders while my grandpa was in your care and I know he will be back when needed. We would not hesitate to recommend it to others especially to get you back on your feet after a hospital stay. Thank you to all of the Greensands team, your hard work doesn't go unnoticed!
11 September 2024
The food was lovely, service was friendly, and everyone was very accommodating. Thank you for making our celebration easy to organise and enjoyable.
27 August 2024
The staff are friendly and helpful and very welcoming to residents and relatives and visitors. It would be helpful for relatives to meet the key worker so we know who to speak to with any care concerns. Some issues are being dealt with satisfactorily but we are still waiting for the property list to be done.
27 June 2024
It was a very hard decision to place my mother in care as she has always been very independent. From the very first moment we visited Greensand House, we got a very good feeling, which made this difficult a little bit easier. My mum has been at Greensand since the end of January and I can not fault this care home, every member of staff is absolutely wonderful. They treat all the residents with love, care and respect in a way that I have never seen in other care homes. I can't thank all the members of staff and management enough for the care you give to my mum, you are all the nicest caring people I could ever wish to meet and take caring to another level. Thank you everyone at Greensand House.
13 June 2024
Mum has been looked after in a most caring, kind, friendly, professional and efficient manner, since being admitted to Greensand. There are plenty of activities, something is always going on and where appropriate is made to be engaging and fun. The care staff and chef are wonderful. The manager has been a godsend, one member of staff in particular on reception is always on hand to help, her knowledge on all my queries is outstanding and she sings round the piano! Would recommend to everyone seeking residential and respite care.
11 June 2024
We have been so impressed by the wonderful staff at Greensand. They go the extra mile consistently to ensure our relative is settled and happy. We have felt so welcomed and Greensand feels like a home from home! The food, environment and care is second to none. Thank you so much.
14 May 2024
After a long spell in hospital following a stroke it was very important for us, to get Mum in a care home that doesn't 'feel' like a care home. Greensand has a lovely luxurious feel to it and we're pleased that she now seems settled. There is a good variety of activities although it would be better if the top floor could be included in all of them. Some of the care staff are really lovely and take the time to get to know the residents to understand them so they can better meet their needs with dignity.
14 May 2024
Food is splendid! So important to make meal times a wonderful experience to encourage enjoyment with eating. Rooms are welcoming and clean. Visitors made to feel welcome. Carers are mostly amazing and very respectful. Some are more willing to do more than others. Some talk to the residents more than others. Overall a nice place to be.
14 May 2024
I felt very welcomed by friendly staff. My room was spacious, comfortable and had plenty of wardrobe and cupboard space for my belongings. The Avery staff throughout the day and night were kind and helpful, and they listened to my various comments. There was an excellent chef providing delicious meals. The pharmacy staff were very good and went out of their way to make sure I had the correct drugs for each day. The outside grounds are very peaceful and I could view plants and trees from my window. I would very much recommend Greensand House Care Home for short respite care or longer term.
06 May 2024
My wife is well looked after. All her needs are catered for. All staff are very helpful and caring. Food is better than expected. Very clean and tidy home.
10 April 2024
On visiting my Mum on numerous times since she arrived in September at Greemsand's I just want to say she has settled in so well. The kindest of all the people that work there is 100%. I can go to sleep knowing Mum is safe and well cared for and happy.
03 April 2024
My chef is a very friendly and likeable person. He cares about my diet and always tries to give me something I like, and I can digest. It's a hard task as there is so much I can't have. I've known him for over a year now and we seldom have words. I'm always wondering what my next meal will be. I can't speak highly enough of him. So many respect him. Just hope we can always keep him.
15 March 2024
My mum has been in the care home her health is so much better. She loves the home, and food and I come here every week. The staff are very friendly, and the home has great facilities. My family and I are very happy that my mum is staying here. Also, we have had several family meals. Great food and service and going to book more.
12 March 2024
Home from home. Nothing is too much trouble for the people who live here by the staff. Family love to come here. Excellent food, and rooms are great for people who live here. Have things to do day in and day out.
11 March 2024
We had a family meal with Mum to celebrate my birthday and my brother's. It was so welcoming with a beautiful meal. It has a family atmosphere and Mum is very happy here.
20 February 2024
Overall good staff and management.
Latest Reviews for Greensand House Care Home - Avery Healthcare
21 February 2025
Greensand is a lovely place, just like home. All my friends have been most impressed with it. The staff are all great - that is most important! I'm sure I will be back when my carer has a break - many thanks.
22 January 2025
Mum very well looked after for the last 6 months. Would like her hearing aids to be charged every morning and not lost! The toilet area needs cleaning every day as was smelling last week.
09 January 2025
My first impression of Greensand House when I entered to enquire about a respite stay was a bright, airy, clean and immaculately decorated place reminiscent of a 4-star hotel. A peaceful, calm, happy and friendly place to be. I found it was so much more when I finally arrived for my respite stay. I was made to feel special and I was quickly settled into a garden-view room. As staff change over time, carers pop their head around your door and introduce themselves. Call buttons are answered quickly. Anything requiring fixing in the room is dealt with quickly. There is an excellent menu choice and the chef willingly makes adjustments to individual needs. Excellent variety of activities are provided. I highly recommend this hone. I was sad to leave. I have no hesitation going if I need care again.
26 December 2024
From arriving at Greensand House the staff are so welcoming and I always enjoy my visits (3-4 times a week). Activities are greatly improving and are fun for residents and visitors. The building is new, clean, bright, friendly and warm. Wonderful homely environment with lots of smiles.
17 October 2024
This place is amazing. My grandpa had a long stay in the hospital and needed respite care before returning home. He was so well cared for he's like a different man, he has been well looked after and well nourished. He particularly commented on how nice the food was and how friendly the chef is and he also loved the activities and watching strictly in the cinema room! The whole home is kept clean and tidy, all staff were always happy to help and clearly love their job. A huge weight was lifted off my family's shoulders while my grandpa was in your care and I know he will be back when needed. We would not hesitate to recommend it to others especially to get you back on your feet after a hospital stay. Thank you to all of the Greensands team, your hard work doesn't go unnoticed!
11 September 2024
The food was lovely, service was friendly, and everyone was very accommodating. Thank you for making our celebration easy to organise and enjoyable.
27 August 2024
The staff are friendly and helpful and very welcoming to residents and relatives and visitors. It would be helpful for relatives to meet the key worker so we know who to speak to with any care concerns. Some issues are being dealt with satisfactorily but we are still waiting for the property list to be done.
27 June 2024
It was a very hard decision to place my mother in care as she has always been very independent. From the very first moment we visited Greensand House, we got a very good feeling, which made this difficult a little bit easier. My mum has been at Greensand since the end of January and I can not fault this care home, every member of staff is absolutely wonderful. They treat all the residents with love, care and respect in a way that I have never seen in other care homes. I can't thank all the members of staff and management enough for the care you give to my mum, you are all the nicest caring people I could ever wish to meet and take caring to another level. Thank you everyone at Greensand House.
13 June 2024
Mum has been looked after in a most caring, kind, friendly, professional and efficient manner, since being admitted to Greensand. There are plenty of activities, something is always going on and where appropriate is made to be engaging and fun. The care staff and chef are wonderful. The manager has been a godsend, one member of staff in particular on reception is always on hand to help, her knowledge on all my queries is outstanding and she sings round the piano! Would recommend to everyone seeking residential and respite care.
11 June 2024
We have been so impressed by the wonderful staff at Greensand. They go the extra mile consistently to ensure our relative is settled and happy. We have felt so welcomed and Greensand feels like a home from home! The food, environment and care is second to none. Thank you so much.
14 May 2024
After a long spell in hospital following a stroke it was very important for us, to get Mum in a care home that doesn't 'feel' like a care home. Greensand has a lovely luxurious feel to it and we're pleased that she now seems settled. There is a good variety of activities although it would be better if the top floor could be included in all of them. Some of the care staff are really lovely and take the time to get to know the residents to understand them so they can better meet their needs with dignity.
14 May 2024
Food is splendid! So important to make meal times a wonderful experience to encourage enjoyment with eating. Rooms are welcoming and clean. Visitors made to feel welcome. Carers are mostly amazing and very respectful. Some are more willing to do more than others. Some talk to the residents more than others. Overall a nice place to be.
14 May 2024
I felt very welcomed by friendly staff. My room was spacious, comfortable and had plenty of wardrobe and cupboard space for my belongings. The Avery staff throughout the day and night were kind and helpful, and they listened to my various comments. There was an excellent chef providing delicious meals. The pharmacy staff were very good and went out of their way to make sure I had the correct drugs for each day. The outside grounds are very peaceful and I could view plants and trees from my window. I would very much recommend Greensand House Care Home for short respite care or longer term.
06 May 2024
My wife is well looked after. All her needs are catered for. All staff are very helpful and caring. Food is better than expected. Very clean and tidy home.
10 April 2024
On visiting my Mum on numerous times since she arrived in September at Greemsand's I just want to say she has settled in so well. The kindest of all the people that work there is 100%. I can go to sleep knowing Mum is safe and well cared for and happy.
03 April 2024
My chef is a very friendly and likeable person. He cares about my diet and always tries to give me something I like, and I can digest. It's a hard task as there is so much I can't have. I've known him for over a year now and we seldom have words. I'm always wondering what my next meal will be. I can't speak highly enough of him. So many respect him. Just hope we can always keep him.
15 March 2024
My mum has been in the care home her health is so much better. She loves the home, and food and I come here every week. The staff are very friendly, and the home has great facilities. My family and I are very happy that my mum is staying here. Also, we have had several family meals. Great food and service and going to book more.
12 March 2024
Home from home. Nothing is too much trouble for the people who live here by the staff. Family love to come here. Excellent food, and rooms are great for people who live here. Have things to do day in and day out.
11 March 2024
We had a family meal with Mum to celebrate my birthday and my brother's. It was so welcoming with a beautiful meal. It has a family atmosphere and Mum is very happy here.
20 February 2024
Overall good staff and management.