Submit a Review for Barchester Sycamore Grove Care Home
Lilac Lane, Stone Cross, Pevensey, BN24 5NU
View Full Details of Barchester Sycamore Grove Care HomeLatest Reviews for Barchester Sycamore Grove Care Home
06 January 2025
I enjoyed my recent respite stay and was impressed with the standard of care. All the staff were friendly and competent and I felt safe and confident in their hands. The food was excellent and I appreciated the menu options.
28 November 2024
My father has been a resident for just over one year. During this time, he has regained his zest for life. He has gained 4 stone in weight, from 10 to 14 stone, due to the wonderful food and care he has received. As a registered nurse myself, I feel that the care and the attitude of the staff are amazing. I would recommend this home to anyone who is looking for a safe and loving environment.
22 November 2024
My mum has been in Sycamore Grove since July 2024. I cannot fault any of the care she gets. All the staff go above and beyond and have helped her to settle very quickly. It's a wonderful environment and am always made very welcome when I visit my mum. It's a real home-from-home environment. Mum enjoys the singers that come in on a regular basis. Hoping she will start to join in with all the other many activities they have on a daily basis as she gets more familiar with other residents. As a family, we are very happy.
09 August 2024
Mum stayed for respite care following a hip replacement in March. Whilst looking for somewhere suitable, my main criteria was somewhere she didn't want to leave. Once I had visited Barchester Sycamore Grove Care Home, there was no debate at all. Sycamore Grove ticked all my boxes and more (I had a fair few!) Her room and facilities were wonderful. She was looked after incredibly well by all the staff. She loved engaging in conversation with them all, as did they, and having a few laughs together. And playing April Fool's tricks! The food was lovely. Well varied, with good choices and beautifully presented. The whole team engage with the residents. It is more a five-star hotel than a care home. The daily activities are amazing. This is so important for the well-being of the residents. Mum and I often chat about her time spent there. She has already booked (in her mind) her next stay for when she has the other hip done. Who knew that requiring respite could be so much fun? Thank you to all the staff involved in Mum's stay with you.
01 July 2024
Excellent, five-star care at Barchester Sycamore Grove Care Home. My stay for respite care began 17th-24th May 2024. I tried, in my mind, to find fault but I could not find one issue to contend with. A welcoming and helpful receptionist, then the bistro, a communal space, with coffee and tea facilities, fresh fruit and also, an activities centre. All the care staff are attentive and truly care for elderly residents. A big tick for management - the peace and quiet throughout the night. No slamming of fire doors and flashing lights every two hours, distressing the residents. A carer sits throughout the night, listens at doors and offers a cup of tea if residents are awake. Well done everybody. So I do recommend Sycamore Grove to others. Not forgotten - thank you chef and your helpful staff.
29 April 2024
The treatment I received for my two-week stay was wonderful. Everyone was so very kind, caring and helpful. I would recommend anyone to stay there. The food was excellent also.
29 April 2024
As a full-time care for my wife, I had to undergo major surgery and picked your care home to look after her. I could not have made a better choice to know she was looked after so well by the staff, was a huge weight off my mind. Will not hesitate to use your company again.
06 March 2024
This is a marvellous place. It is beautifully furnished and equipped and the staff are all so very warm, friendly and helpful. One of the best things about it is the range of activities you provide for the residents - my mum loved bread making, the magician, tea parties, the card evenings, Christmas Fayre, theatre and shopping trips, arts and crafts to name just a few. We love the fabulous bistro/ coffee lounge where residents, relatives and guests can meet, enjoy delicious homemade cakes and fresh coffee together. It’s more like a first-class hotel than a care home, except you also provide a very well-trained and willing staff who are always on hand to support and care for everyone’s every need. I can’t recommend you highly enough. For us, your place is simply the best in Eastbourne.
30 January 2024
It's always a pleasure to visit my mum. The staff/carers are friendly and knowledgeable and any health issues have been dealt with promptly and efficiently. The general atmosphere is cheerful and there are plenty of activities to keep the residents amused. Having had lunch there, I can recommend the quality of the food - a very good chef! My only criticism is that the bistro area, although like everywhere is beautifully furnished, there are not enough tables and chairs - the sofas could go.
17 January 2024
I feel all my needs are met, my room is very comfortable, everywhere is exceptionally clean and tidy, all the staff are very friendly and helpful and everything I ask for is provided.
17 January 2024
I can't speak highly enough of all the staff and the facilities. My father has first-class care and attention and anything he asks for is provided. Everyone is so friendly and helpful. It is always a pleasure to visit.
17 January 2024
I love living in Barchester Sycamore Grove Care Home. The staff are so friendly and helpful in every way. The place is just like living in a five-star hotel, I could not have wished for a better place to spend my remaining years than here It would be a job to find fault in any way and my wife and I love living here. The admin staff go out of their way to help overcome any problems. The meals are adequate and if you want more you only have to ask. The place is a perfect place to retire to.
17 January 2024
My husband and I could not have come to a better care home. Our stay is very happy, the carers are helpful and the love we get is excellent. Love them dearly. Would give 20 out of 10 any day.
24 October 2023
You are made very welcome. Everything has been lovely, caring and I talked to everyone from day one. You wouldn't be more welcome.
28 September 2023
This must be the best care home in the UK. Nothing was too much trouble for all members of staff and everyone was treated with great kindness and dignity. No task was ever too much for the most caring staff, regardless of their position, be they managers, carers or domestic staff. I was extremely happy there and would certainly return if I need further respite care at Sycamore Grove Care Home and would recommend it to anyone who needs to be cared for temporarily or full-time. An excellently run facility, impossible to find any faults.
25 September 2023
I cannot praise Barchester Sycamore Grove Care Home highly enough. My mother stayed for 10 days respite care while I was on holiday abroad. The care was exemplary and all the staff extremely kind and friendly. The chef created menus tailored to her dietary needs which were delicious and beautifully presented. The environment is like a 5 star hotel, newly opened in April this year so still stunning. Interior designed, luxurious and graceful. The manager is fantastic. There’s a hairdresser on site, a spa Bath and activities every day run by a staff member who went the extra mile every day. Thank you so much.
07 September 2023
To be faced with a huge change in life at any time is daunting, even more so when you are elderly, confused and trying to come to terms with the prospect of leaving your home and all the memories that have been made over the years. Barchester Sycamore Grove Care Home has been everything it has promised to be. To see my ma-in-law settled, so happy, relaxed and actually enjoying herself is amazing and a new lease of time for her. She feels safe and well cared for by the fabulous friendly staff. As a family who love her deeply, this means so much to us. Well done everyone and a huge thank you!
05 September 2023
I visit every week and find staff all excellent and friendly, such a lovely place to come into.
04 September 2023
Very happy and satisfied with my time here - I am staying.
15 August 2023
We visited our friend who has just moved into Barchester Sycamore Grove Care Home. We thought the decor and layout of the rooms, which we saw, are very stylish and well laid out. The staff who we met were very welcoming and friendly.
Latest Reviews for Barchester Sycamore Grove Care Home
06 January 2025
I enjoyed my recent respite stay and was impressed with the standard of care. All the staff were friendly and competent and I felt safe and confident in their hands. The food was excellent and I appreciated the menu options.
28 November 2024
My father has been a resident for just over one year. During this time, he has regained his zest for life. He has gained 4 stone in weight, from 10 to 14 stone, due to the wonderful food and care he has received. As a registered nurse myself, I feel that the care and the attitude of the staff are amazing. I would recommend this home to anyone who is looking for a safe and loving environment.
22 November 2024
My mum has been in Sycamore Grove since July 2024. I cannot fault any of the care she gets. All the staff go above and beyond and have helped her to settle very quickly. It's a wonderful environment and am always made very welcome when I visit my mum. It's a real home-from-home environment. Mum enjoys the singers that come in on a regular basis. Hoping she will start to join in with all the other many activities they have on a daily basis as she gets more familiar with other residents. As a family, we are very happy.
09 August 2024
Mum stayed for respite care following a hip replacement in March. Whilst looking for somewhere suitable, my main criteria was somewhere she didn't want to leave. Once I had visited Barchester Sycamore Grove Care Home, there was no debate at all. Sycamore Grove ticked all my boxes and more (I had a fair few!) Her room and facilities were wonderful. She was looked after incredibly well by all the staff. She loved engaging in conversation with them all, as did they, and having a few laughs together. And playing April Fool's tricks! The food was lovely. Well varied, with good choices and beautifully presented. The whole team engage with the residents. It is more a five-star hotel than a care home. The daily activities are amazing. This is so important for the well-being of the residents. Mum and I often chat about her time spent there. She has already booked (in her mind) her next stay for when she has the other hip done. Who knew that requiring respite could be so much fun? Thank you to all the staff involved in Mum's stay with you.
01 July 2024
Excellent, five-star care at Barchester Sycamore Grove Care Home. My stay for respite care began 17th-24th May 2024. I tried, in my mind, to find fault but I could not find one issue to contend with. A welcoming and helpful receptionist, then the bistro, a communal space, with coffee and tea facilities, fresh fruit and also, an activities centre. All the care staff are attentive and truly care for elderly residents. A big tick for management - the peace and quiet throughout the night. No slamming of fire doors and flashing lights every two hours, distressing the residents. A carer sits throughout the night, listens at doors and offers a cup of tea if residents are awake. Well done everybody. So I do recommend Sycamore Grove to others. Not forgotten - thank you chef and your helpful staff.
29 April 2024
The treatment I received for my two-week stay was wonderful. Everyone was so very kind, caring and helpful. I would recommend anyone to stay there. The food was excellent also.
29 April 2024
As a full-time care for my wife, I had to undergo major surgery and picked your care home to look after her. I could not have made a better choice to know she was looked after so well by the staff, was a huge weight off my mind. Will not hesitate to use your company again.
06 March 2024
This is a marvellous place. It is beautifully furnished and equipped and the staff are all so very warm, friendly and helpful. One of the best things about it is the range of activities you provide for the residents - my mum loved bread making, the magician, tea parties, the card evenings, Christmas Fayre, theatre and shopping trips, arts and crafts to name just a few. We love the fabulous bistro/ coffee lounge where residents, relatives and guests can meet, enjoy delicious homemade cakes and fresh coffee together. It’s more like a first-class hotel than a care home, except you also provide a very well-trained and willing staff who are always on hand to support and care for everyone’s every need. I can’t recommend you highly enough. For us, your place is simply the best in Eastbourne.
30 January 2024
It's always a pleasure to visit my mum. The staff/carers are friendly and knowledgeable and any health issues have been dealt with promptly and efficiently. The general atmosphere is cheerful and there are plenty of activities to keep the residents amused. Having had lunch there, I can recommend the quality of the food - a very good chef! My only criticism is that the bistro area, although like everywhere is beautifully furnished, there are not enough tables and chairs - the sofas could go.
17 January 2024
I feel all my needs are met, my room is very comfortable, everywhere is exceptionally clean and tidy, all the staff are very friendly and helpful and everything I ask for is provided.
17 January 2024
I can't speak highly enough of all the staff and the facilities. My father has first-class care and attention and anything he asks for is provided. Everyone is so friendly and helpful. It is always a pleasure to visit.
17 January 2024
I love living in Barchester Sycamore Grove Care Home. The staff are so friendly and helpful in every way. The place is just like living in a five-star hotel, I could not have wished for a better place to spend my remaining years than here It would be a job to find fault in any way and my wife and I love living here. The admin staff go out of their way to help overcome any problems. The meals are adequate and if you want more you only have to ask. The place is a perfect place to retire to.
17 January 2024
My husband and I could not have come to a better care home. Our stay is very happy, the carers are helpful and the love we get is excellent. Love them dearly. Would give 20 out of 10 any day.
24 October 2023
You are made very welcome. Everything has been lovely, caring and I talked to everyone from day one. You wouldn't be more welcome.
28 September 2023
This must be the best care home in the UK. Nothing was too much trouble for all members of staff and everyone was treated with great kindness and dignity. No task was ever too much for the most caring staff, regardless of their position, be they managers, carers or domestic staff. I was extremely happy there and would certainly return if I need further respite care at Sycamore Grove Care Home and would recommend it to anyone who needs to be cared for temporarily or full-time. An excellently run facility, impossible to find any faults.
25 September 2023
I cannot praise Barchester Sycamore Grove Care Home highly enough. My mother stayed for 10 days respite care while I was on holiday abroad. The care was exemplary and all the staff extremely kind and friendly. The chef created menus tailored to her dietary needs which were delicious and beautifully presented. The environment is like a 5 star hotel, newly opened in April this year so still stunning. Interior designed, luxurious and graceful. The manager is fantastic. There’s a hairdresser on site, a spa Bath and activities every day run by a staff member who went the extra mile every day. Thank you so much.
07 September 2023
To be faced with a huge change in life at any time is daunting, even more so when you are elderly, confused and trying to come to terms with the prospect of leaving your home and all the memories that have been made over the years. Barchester Sycamore Grove Care Home has been everything it has promised to be. To see my ma-in-law settled, so happy, relaxed and actually enjoying herself is amazing and a new lease of time for her. She feels safe and well cared for by the fabulous friendly staff. As a family who love her deeply, this means so much to us. Well done everyone and a huge thank you!
05 September 2023
I visit every week and find staff all excellent and friendly, such a lovely place to come into.
04 September 2023
Very happy and satisfied with my time here - I am staying.
15 August 2023
We visited our friend who has just moved into Barchester Sycamore Grove Care Home. We thought the decor and layout of the rooms, which we saw, are very stylish and well laid out. The staff who we met were very welcoming and friendly.