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55 Mousehold Lane, Norwich, NR7 8HL
View Full Details of Cascade (Moore House)Latest Reviews for Cascade (Moore House)
29 May 2024
I'm thrilled with how well my son has settled in to Moore House. I'm impressed with how the staff have taken on board suggestions from his school and from me. Knowing him is so important to understanding him and being able to support him. The staff have done a fantastic job of getting to grips with his sensory motor exercise program. This is a key method to helping him regulate his body and behaviour. His carers have introduced him to lots of new experiences, such as rock climbing and animation art. He is really blossoming! I sometimes feel that there are loads of different staff members, and I hope they can all get to know him well enough. I realise that Moore is a brand new home, so I'm sure this will settle down. I feel confident that I can always talk to the manager and team leaders who do seem to understand his needs well.
21 December 2023
The home is managed effectively and efficiently by the registered managers/ senior team leaders. Our child is enabled to build trusted and secure relationships with adults looking after them. The leadership team encourage staff to understand signs of anxiety/disquiet and provide support. They seek to understand triggers for behaviour. Positive behaviour is praised. They recognise the need for clear, consistent boundaries e.g. around food and seek to pass that knowledge to all staff. Our child has been able to develop an appropriate sense of belonging and permanence. They are supported to develop independence whilst protecting themselves from being in unsafe situations. Despite challenging behaviours, there has been access to a range of social and recreational activities. Our child is treated with respect and encouraged to develop skills and strategies to manage their own feelings. Regular contact with family and friends is encouraged and staff work proactively with us as parents.
Latest Reviews for Cascade (Moore House)
29 May 2024
I'm thrilled with how well my son has settled in to Moore House. I'm impressed with how the staff have taken on board suggestions from his school and from me. Knowing him is so important to understanding him and being able to support him. The staff have done a fantastic job of getting to grips with his sensory motor exercise program. This is a key method to helping him regulate his body and behaviour. His carers have introduced him to lots of new experiences, such as rock climbing and animation art. He is really blossoming! I sometimes feel that there are loads of different staff members, and I hope they can all get to know him well enough. I realise that Moore is a brand new home, so I'm sure this will settle down. I feel confident that I can always talk to the manager and team leaders who do seem to understand his needs well.
21 December 2023
The home is managed effectively and efficiently by the registered managers/ senior team leaders. Our child is enabled to build trusted and secure relationships with adults looking after them. The leadership team encourage staff to understand signs of anxiety/disquiet and provide support. They seek to understand triggers for behaviour. Positive behaviour is praised. They recognise the need for clear, consistent boundaries e.g. around food and seek to pass that knowledge to all staff. Our child has been able to develop an appropriate sense of belonging and permanence. They are supported to develop independence whilst protecting themselves from being in unsafe situations. Despite challenging behaviours, there has been access to a range of social and recreational activities. Our child is treated with respect and encouraged to develop skills and strategies to manage their own feelings. Regular contact with family and friends is encouraged and staff work proactively with us as parents.