Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Carrstone House Care Home

stars
stars 14 April 2025
Moving into Carrstone House has given my mum a new lease of life. From the moment of her arrival she has been treated with the upmost respect from all members of staff. The home has a great community spirit which gives it a lovely atmosphere. There are lots of activities for mum to join in with and I think this has made the biggest difference to Mum's life as she is doing things that she hasn't done for years, which has given her purpose to her day. As a relative I have always been made very welcome and any information about my mum is always readily available. Thank you to all the staff for all your hard work.
Review from Sue J (Daughter of Resident/Service User)