Submit a Review for Old Charlton House
69 Baring Road, Cowes, PO31 8DW
View Full Details of Old Charlton HouseLatest Reviews for Old Charlton House
10 March 2025
My mother has been staying at Old Charlton House care home for over 3 years now and has always said she's happy living there. The staff and management are very caring, friendly and professional people. The home is run and maintained to a high standard, kept warm, with good food, drink and entertainment for the residents. Regular communications with the family and readiness to accommodate wider health assistance where required. All in all, a thoroughly recommended care home on the Isle of Wight.
10 March 2025
I have found all the staff to be very helpful and caring even with a difficult resident. The home is warm and welcoming They have plenty of activites to interest the residents including summer and winter parties and they make a special effort for birthdays. All the residents I have spoken to see happy there.
04 March 2025
My mum has been a resident in Old Charlton House since last September. I visit every day and every day I find the home bright, clean and warm. The management and staff are always very welcoming, friendly and helpful. I have been kept informed of my Mum's wellbeing at all times. The lovely activities lady organises plenty of varied activities, outings and entertainment, all of which are throughly enjoyed. It is a pleasure to be there joining in. Any art work produced by the residents is proudly displayed in the home. A monthly newsletter informs us of the latest news on events that have taken place or are planned for the future. Old Charlton House has lovely solent views with a pretty garden to sit in on sunny days. Well done Old Charlton House and thank you for looking after my Mum.
11 February 2025
I can't fault Old Charlton House. The staff are all lovely and my Mum absolutely loves living there. She has so much engagement with the other residents and staff. The care, activities and food are great. Her room is lovely and she doesn't want to be anywhere else.
31 January 2025
We were lucky enough to be able to place our mum in Old Charlton House over a year ago. We are really impressed with the level of care and the professionalism and friendliness of all the staff. Communication is always very good and we feel welcome whenever we visit. Regular activities are provided by the excellent activities co-ordinator and the home has a very warm and sociable atmosphere. Mum is safe and content at Old Charlton House and we feel very lucky to know that she is loved and well cared for there. Thank you to all the staff for their kindness and dedication.
11 November 2024
It is such a relief to my brothers and I to know that our mother is being so well cared for at Old Charlton House, especially as we all live on the Mainland. The bonus for Mum is that OCH is located only about 200 yards from where she lived and all of her friends are still local. The home is clean, warm and comfortable and all of the staff take a genuine interest in the wellbeing of the residents. The activities programme is fun, varied and always measured to the residents' abilities. Our thanks go to all the dedicated, hard-working staff.
11 November 2024
Old Charlton provides an environment that is both caring and professional. My mother feels safe, well cared for and happy there. I have always found the staff to be exceptionally professional and welcoming. They are always available and responsive to any questions I may have about my mother's care. Their outstanding dedication ensures peace of mind.
27 September 2024
My dad has been at the Old Charlton House for 2 years now. I am extremely impressed with all the staff, the care and love they provide is amazing. The food is first class. The care he receives is first class.
25 September 2023
Mum has been at Old Charlton House for over two years and is very settled there. She has severe dementia, and it is of great comfort to me to know that she is being well cared for 24 hours a day. The staff are always extremely friendly and engage well with the residents and families. Communication is good regarding any issues that may arise, and the home seems to have a good relationship with the local GP practice. There is an extremely good package of activities provided on a daily basis, which residents are able to take part in should they wish. This includes board games, visiting musicians, talks on a range of subjects and trips out. Old Charlton has a nice welcome feel to it, and I wouldn't want Mum to be anywhere else.
26 January 2023
Always a pleasant place to visit. Staff are always aware of my mother's needs, likes and dislikes etc. Mum is generally happy there. She likes to go for a wander now and then, and it's no problem. Staff are always amenable and helpful when asked about things. All in all, it's a very nice care home.
24 January 2023
Very friendly staff, always welcoming when you arrive for a visit. Helpful with anything you ask. Always smells clean and fresh. Easy to park, take my dog to visit, a cup of tea and cake at times, beautiful garden in the summer and a lovely area to sit.
18 January 2023
Always made to feel comfortable and welcome by the staff. Dad's very happy, which gives me peace of mind. There is always plenty of activities going on when we visit, which my dad loves. Dad's room is warm and cosy. Overall, I'm very happy with the care that my dad receives.
18 January 2023
My father-in-law was accepted for an initial 6-week trial period in December 2022. Throughout the period of assessment and acceptance, communication with Old Charlton House was very good and has remained so. Any questions and requirements of us were prompt and with the relevant family member, by the means previously agreed. My father-in-law's overall care has relieved us, as a family, of many aspects of the care he had previously received when he was still at home. The care, therefore, goes wider than just to the resident. We are grateful to the staff who care for my father-in-law on a day-to-day basis and provide for all his dementia needs, physical needs and foibles. We feel we are very blessed to have been offered the place for him and hope that his place will become a permanent one.
17 January 2023
From the initial contact with Old Charlton House till now, we know we made the right choice of care for our dad. The fact that he settled so well and continues to thrive is a testament to the care they provide in ensuring his needs are met. Staff are welcoming, caring, and kind both to Dad and us, his family. They demonstrate compassion and patience in challenging times. The management is friendly and professional in their approach, keeping us informed of all aspects of his care. We work together and feel heard and respected in the decisions made.
18 November 2021
I have always been very impressed with how Charlton is run. I have always found the management to be effective and have been extremely helpful in dealing with administrative issues which I have found very challenging at times. I am always informed of any concerns about my grandmother's health and emotional wellbeing. The building and grounds are clean and maintained to a very high standard. I am delighted with the kindness and caring shown to my grandmother by everyone. As mentioned my grandmother always loves the food and I have always been impressed at how flexible the kitchen are to meet the needs of our family as well as my grandmother. The way everyone from management to carer has dealt with the COVID situation has been absolutely outstanding with regular updates and great care taken for all involved. As a result, the family have recommended Old Charlton on many occasions.
14 December 2020
The treatment Mum received at Old Charlton House was beyond exceptional. We live in America and could only visit Mum a few times a year. I’m not sure what we would have done without Charlton House. They took care of her with compassion that always went above and beyond. She was there for five years, and in the last three years, she was bed bound. Each and every staff member was wonderful, tending to all of her needs, both emotional and physical with unflagging love and care. They sang to her and with her, shared tears with us, and celebrated her birthday with cake and candles when we could not be there. There is no way to describe how thankful we are to the entire staff for giving us such peace of mind knowing that she was being taken care of with such heartfelt compassion. They became like family to us. Since we could not be there at the end, they made sure she was not alone and held her hand to the end. We are and will be forever grateful for the love and support they showed.
14 May 2020
This care home is exceptionally well run. It is spotless. The food is excellent. Facilities lovely and the carers, caterers, and cleaners are all compassionate, friendly, hardworking and professional. I am always kept informed of any concerns and consulted on decisions. The management is outstanding, with an accessible and professional approach. Excellence in people management, communication, leadership, and teamwork is widely evident in this home.
24 April 2020
Exemplary. Everyone caring, friendly, concerned, and patient. Mum's room is spotless always. I am always contacted if Mum falls etc.
20 March 2020
I am contact for my friend who has been a resident in Old Charlton House for 2 years. I make regular visits and have never had cause to doubt the quality of care he receives, especially as his Dementia has increased. The staff are well trained, caring and friendly. Food is very good and all areas very clean. A lovely place for the elderly.
20 March 2020
When we could no longer look after Dad at home, it is a relief to know that he is safe and being well cared for at Old Charlton House.
Latest Reviews for Old Charlton House
10 March 2025
My mother has been staying at Old Charlton House care home for over 3 years now and has always said she's happy living there. The staff and management are very caring, friendly and professional people. The home is run and maintained to a high standard, kept warm, with good food, drink and entertainment for the residents. Regular communications with the family and readiness to accommodate wider health assistance where required. All in all, a thoroughly recommended care home on the Isle of Wight.
10 March 2025
I have found all the staff to be very helpful and caring even with a difficult resident. The home is warm and welcoming They have plenty of activites to interest the residents including summer and winter parties and they make a special effort for birthdays. All the residents I have spoken to see happy there.
04 March 2025
My mum has been a resident in Old Charlton House since last September. I visit every day and every day I find the home bright, clean and warm. The management and staff are always very welcoming, friendly and helpful. I have been kept informed of my Mum's wellbeing at all times. The lovely activities lady organises plenty of varied activities, outings and entertainment, all of which are throughly enjoyed. It is a pleasure to be there joining in. Any art work produced by the residents is proudly displayed in the home. A monthly newsletter informs us of the latest news on events that have taken place or are planned for the future. Old Charlton House has lovely solent views with a pretty garden to sit in on sunny days. Well done Old Charlton House and thank you for looking after my Mum.
11 February 2025
I can't fault Old Charlton House. The staff are all lovely and my Mum absolutely loves living there. She has so much engagement with the other residents and staff. The care, activities and food are great. Her room is lovely and she doesn't want to be anywhere else.
31 January 2025
We were lucky enough to be able to place our mum in Old Charlton House over a year ago. We are really impressed with the level of care and the professionalism and friendliness of all the staff. Communication is always very good and we feel welcome whenever we visit. Regular activities are provided by the excellent activities co-ordinator and the home has a very warm and sociable atmosphere. Mum is safe and content at Old Charlton House and we feel very lucky to know that she is loved and well cared for there. Thank you to all the staff for their kindness and dedication.
11 November 2024
It is such a relief to my brothers and I to know that our mother is being so well cared for at Old Charlton House, especially as we all live on the Mainland. The bonus for Mum is that OCH is located only about 200 yards from where she lived and all of her friends are still local. The home is clean, warm and comfortable and all of the staff take a genuine interest in the wellbeing of the residents. The activities programme is fun, varied and always measured to the residents' abilities. Our thanks go to all the dedicated, hard-working staff.
11 November 2024
Old Charlton provides an environment that is both caring and professional. My mother feels safe, well cared for and happy there. I have always found the staff to be exceptionally professional and welcoming. They are always available and responsive to any questions I may have about my mother's care. Their outstanding dedication ensures peace of mind.
27 September 2024
My dad has been at the Old Charlton House for 2 years now. I am extremely impressed with all the staff, the care and love they provide is amazing. The food is first class. The care he receives is first class.
25 September 2023
Mum has been at Old Charlton House for over two years and is very settled there. She has severe dementia, and it is of great comfort to me to know that she is being well cared for 24 hours a day. The staff are always extremely friendly and engage well with the residents and families. Communication is good regarding any issues that may arise, and the home seems to have a good relationship with the local GP practice. There is an extremely good package of activities provided on a daily basis, which residents are able to take part in should they wish. This includes board games, visiting musicians, talks on a range of subjects and trips out. Old Charlton has a nice welcome feel to it, and I wouldn't want Mum to be anywhere else.
26 January 2023
Always a pleasant place to visit. Staff are always aware of my mother's needs, likes and dislikes etc. Mum is generally happy there. She likes to go for a wander now and then, and it's no problem. Staff are always amenable and helpful when asked about things. All in all, it's a very nice care home.
24 January 2023
Very friendly staff, always welcoming when you arrive for a visit. Helpful with anything you ask. Always smells clean and fresh. Easy to park, take my dog to visit, a cup of tea and cake at times, beautiful garden in the summer and a lovely area to sit.
18 January 2023
Always made to feel comfortable and welcome by the staff. Dad's very happy, which gives me peace of mind. There is always plenty of activities going on when we visit, which my dad loves. Dad's room is warm and cosy. Overall, I'm very happy with the care that my dad receives.
18 January 2023
My father-in-law was accepted for an initial 6-week trial period in December 2022. Throughout the period of assessment and acceptance, communication with Old Charlton House was very good and has remained so. Any questions and requirements of us were prompt and with the relevant family member, by the means previously agreed. My father-in-law's overall care has relieved us, as a family, of many aspects of the care he had previously received when he was still at home. The care, therefore, goes wider than just to the resident. We are grateful to the staff who care for my father-in-law on a day-to-day basis and provide for all his dementia needs, physical needs and foibles. We feel we are very blessed to have been offered the place for him and hope that his place will become a permanent one.
17 January 2023
From the initial contact with Old Charlton House till now, we know we made the right choice of care for our dad. The fact that he settled so well and continues to thrive is a testament to the care they provide in ensuring his needs are met. Staff are welcoming, caring, and kind both to Dad and us, his family. They demonstrate compassion and patience in challenging times. The management is friendly and professional in their approach, keeping us informed of all aspects of his care. We work together and feel heard and respected in the decisions made.
18 November 2021
I have always been very impressed with how Charlton is run. I have always found the management to be effective and have been extremely helpful in dealing with administrative issues which I have found very challenging at times. I am always informed of any concerns about my grandmother's health and emotional wellbeing. The building and grounds are clean and maintained to a very high standard. I am delighted with the kindness and caring shown to my grandmother by everyone. As mentioned my grandmother always loves the food and I have always been impressed at how flexible the kitchen are to meet the needs of our family as well as my grandmother. The way everyone from management to carer has dealt with the COVID situation has been absolutely outstanding with regular updates and great care taken for all involved. As a result, the family have recommended Old Charlton on many occasions.
14 December 2020
The treatment Mum received at Old Charlton House was beyond exceptional. We live in America and could only visit Mum a few times a year. I’m not sure what we would have done without Charlton House. They took care of her with compassion that always went above and beyond. She was there for five years, and in the last three years, she was bed bound. Each and every staff member was wonderful, tending to all of her needs, both emotional and physical with unflagging love and care. They sang to her and with her, shared tears with us, and celebrated her birthday with cake and candles when we could not be there. There is no way to describe how thankful we are to the entire staff for giving us such peace of mind knowing that she was being taken care of with such heartfelt compassion. They became like family to us. Since we could not be there at the end, they made sure she was not alone and held her hand to the end. We are and will be forever grateful for the love and support they showed.
14 May 2020
This care home is exceptionally well run. It is spotless. The food is excellent. Facilities lovely and the carers, caterers, and cleaners are all compassionate, friendly, hardworking and professional. I am always kept informed of any concerns and consulted on decisions. The management is outstanding, with an accessible and professional approach. Excellence in people management, communication, leadership, and teamwork is widely evident in this home.
24 April 2020
Exemplary. Everyone caring, friendly, concerned, and patient. Mum's room is spotless always. I am always contacted if Mum falls etc.
20 March 2020
I am contact for my friend who has been a resident in Old Charlton House for 2 years. I make regular visits and have never had cause to doubt the quality of care he receives, especially as his Dementia has increased. The staff are well trained, caring and friendly. Food is very good and all areas very clean. A lovely place for the elderly.
20 March 2020
When we could no longer look after Dad at home, it is a relief to know that he is safe and being well cared for at Old Charlton House.