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41 Moss Grove, Kingswinford, DY6 9HP
View Full Details of Castlewellan HouseLatest Reviews for Castlewellan House
31 January 2025
My father is a resident at Castlewellan House. He has been there for the last 18 months and has settled in very well. The staff are always attentive and thoughtful and very helpful. The residents all seem to get on very well. It is always very clean and tidy. My father always says the meals are very nice. We are very satisfied with the home, care and staff.
09 January 2025
My dad was a resident of Castlewellan for about 16 months. During that time he was happy and content there. Staff were pleasant, kind and caring and eager to accommodate us wherever possible to make dads stay with them a happy time. Staff were very approachable and nothing ever seemed too much for them. The manager always made herself readily available to discuss any potential concerns (this was very important to us). I would have no hesitation in recommending the manager and her team to anyone looking for care facilities.
05 November 2024
I find every time I visit the staff are very helpful and friendly, giving me confidence in the care my mother receives.
05 November 2024
The staff are wonderful - always friendly and more than happy to help with anything. Importantly, mom is really content and happy, which means a lot to me and my sister. All in all 10/10 all round.
30 October 2024
Recently mum has suffered problems with her catheter leaking, this has been distressing her. The staff have been caring and attentive. Mum has also had problems with low blood pressure, and again staff were very caring. Overall I am satisfied with her care.
30 October 2024
After reviewing endless care homes in the local area, I felt Castlewellan House would best suit mom's needs. With just 18 residents, it has the intimate, homely feeling I know mom prefers, which allows the excellent staff to provide a more personal level of care. Any issues mom has had has been dealt with immediately, on occasion calling for paramedics, making mom's welfare a priority, and keeping us informed at all times. Although mom has a hearing problem, the staff have shown a lot of patience and always treated mom with respect and dignity.
11 September 2024
We recently attended the summer party at Castlewellan. Good food and drink (punch) and a BBQ, Excellent singer, games, etc. The residents were well attended to by the staff and management, with the owners attending and joining in. Mom is well looked after at the home, with any issues promptly attended to. All staff are very friendly and helpful.
03 September 2024
My mother and my aunt have been in this home for 3 years. They have had a good standard of care and respect during their time here. When they first arrived it was during COVID times so the circumstances were difficult as regards visiting. The contrast now is overwhelming. There is a real open door policy and I feel welcomed to visit at any time. The manager and staff are all caring and open to discussing any concerns I have. I would not hesitate to recommend the facility.
Latest Reviews for Castlewellan House
31 January 2025
My father is a resident at Castlewellan House. He has been there for the last 18 months and has settled in very well. The staff are always attentive and thoughtful and very helpful. The residents all seem to get on very well. It is always very clean and tidy. My father always says the meals are very nice. We are very satisfied with the home, care and staff.
09 January 2025
My dad was a resident of Castlewellan for about 16 months. During that time he was happy and content there. Staff were pleasant, kind and caring and eager to accommodate us wherever possible to make dads stay with them a happy time. Staff were very approachable and nothing ever seemed too much for them. The manager always made herself readily available to discuss any potential concerns (this was very important to us). I would have no hesitation in recommending the manager and her team to anyone looking for care facilities.
05 November 2024
I find every time I visit the staff are very helpful and friendly, giving me confidence in the care my mother receives.
05 November 2024
The staff are wonderful - always friendly and more than happy to help with anything. Importantly, mom is really content and happy, which means a lot to me and my sister. All in all 10/10 all round.
30 October 2024
Recently mum has suffered problems with her catheter leaking, this has been distressing her. The staff have been caring and attentive. Mum has also had problems with low blood pressure, and again staff were very caring. Overall I am satisfied with her care.
30 October 2024
After reviewing endless care homes in the local area, I felt Castlewellan House would best suit mom's needs. With just 18 residents, it has the intimate, homely feeling I know mom prefers, which allows the excellent staff to provide a more personal level of care. Any issues mom has had has been dealt with immediately, on occasion calling for paramedics, making mom's welfare a priority, and keeping us informed at all times. Although mom has a hearing problem, the staff have shown a lot of patience and always treated mom with respect and dignity.
11 September 2024
We recently attended the summer party at Castlewellan. Good food and drink (punch) and a BBQ, Excellent singer, games, etc. The residents were well attended to by the staff and management, with the owners attending and joining in. Mom is well looked after at the home, with any issues promptly attended to. All staff are very friendly and helpful.
03 September 2024
My mother and my aunt have been in this home for 3 years. They have had a good standard of care and respect during their time here. When they first arrived it was during COVID times so the circumstances were difficult as regards visiting. The contrast now is overwhelming. There is a real open door policy and I feel welcomed to visit at any time. The manager and staff are all caring and open to discussing any concerns I have. I would not hesitate to recommend the facility.