Submit a Review for Summerville House
Fenway, Heacham, King's Lynn, PE31 7BH
View Full Details of Summerville HouseLatest Reviews for Summerville House
22 January 2024
I would like to thank all the staff for the wonderful care you gave my mum for the short time she was with you. The place was always spotless, and the carers were amazing. My mum came from a bad run home to you, and I can't thank you enough for taking her and looking after her so well.
18 January 2022
The family would like to express their thanks and gratitude to the manager and the team. We were allowed to practically move in to be with Mum during her last days on this earth, and whilst it was a very sad time for us, it was so comforting to spend around the clock time with her during her last journey. At a time, when so many have been deprived of spending time with their loved ones, we felt honoured and privileged to be given this time to say goodbye one more time. The staff were amazing and sensitive to the situation, and our feelings, what a great team, we were treated as if part of the home. We will never forget your kindness and care towards us and our mother. Thank you to you all.
26 May 2020
Firstly, I want to express heartfelt gratitude for the care you gave my father during the few months he was with you. He was happy and much more settled during those months, and you gave us peace of mind that he was safe, that his needs however complex and despite his somewhat challenging behaviour at times were met and fulfilled with dignity, care and kindness. The home was always clean, well organised, the staff were all polite, helpful with queries and always kept us updated with health issues etc. The activities were well organised, fun and plentiful. The food was always varied, the choice was good and adapted to his needs at times. Thank you for being with him and caring for him during his last days through this long journey of his life, and for giving him the comfort we so wish we could have given him ourselves, especially with the Covid-19 situation restrictions in place, you kept us informed every step of the way with compassion and understanding. We would recommend you to others based on our experience.
17 May 2016
My father arrived at this wonderful care home on 16th May. The Manager went way beyond the call of duty with his assistance and was extremely kind and compassionate with an unexpected situation. All other staff were equally helpful and kind and made the eventual arrival at my father's new home much easier. A huge thanks to them all. I just have to pray now, that father will settle in. Obviously I am not able to comment fully about all of the following facilities, as my father is newly arrived.
16 May 2016
My husband has recently become a resident at Summerville Care Home. On the 17th April there was a tea party to celebrate the Queens 90th birthday. I was truly amazed at the trouble the staff went to, to make it a very special day. The entertainment was tops, the banjo man gave a great performance and everyone who could was encouraged to get up and dance. It was a joy to see the happiness on their faces. What can I say to express how good it was for the residents at Summerville and also invited residents from other homes. I must say that the buffet food was excellent and the birthday cake was very special. The staff and helpers did a really wonderful job. Congratulations to everyone involved.
Latest Reviews for Summerville House
22 January 2024
I would like to thank all the staff for the wonderful care you gave my mum for the short time she was with you. The place was always spotless, and the carers were amazing. My mum came from a bad run home to you, and I can't thank you enough for taking her and looking after her so well.
18 January 2022
The family would like to express their thanks and gratitude to the manager and the team. We were allowed to practically move in to be with Mum during her last days on this earth, and whilst it was a very sad time for us, it was so comforting to spend around the clock time with her during her last journey. At a time, when so many have been deprived of spending time with their loved ones, we felt honoured and privileged to be given this time to say goodbye one more time. The staff were amazing and sensitive to the situation, and our feelings, what a great team, we were treated as if part of the home. We will never forget your kindness and care towards us and our mother. Thank you to you all.
26 May 2020
Firstly, I want to express heartfelt gratitude for the care you gave my father during the few months he was with you. He was happy and much more settled during those months, and you gave us peace of mind that he was safe, that his needs however complex and despite his somewhat challenging behaviour at times were met and fulfilled with dignity, care and kindness. The home was always clean, well organised, the staff were all polite, helpful with queries and always kept us updated with health issues etc. The activities were well organised, fun and plentiful. The food was always varied, the choice was good and adapted to his needs at times. Thank you for being with him and caring for him during his last days through this long journey of his life, and for giving him the comfort we so wish we could have given him ourselves, especially with the Covid-19 situation restrictions in place, you kept us informed every step of the way with compassion and understanding. We would recommend you to others based on our experience.
17 May 2016
My father arrived at this wonderful care home on 16th May. The Manager went way beyond the call of duty with his assistance and was extremely kind and compassionate with an unexpected situation. All other staff were equally helpful and kind and made the eventual arrival at my father's new home much easier. A huge thanks to them all. I just have to pray now, that father will settle in. Obviously I am not able to comment fully about all of the following facilities, as my father is newly arrived.
16 May 2016
My husband has recently become a resident at Summerville Care Home. On the 17th April there was a tea party to celebrate the Queens 90th birthday. I was truly amazed at the trouble the staff went to, to make it a very special day. The entertainment was tops, the banjo man gave a great performance and everyone who could was encouraged to get up and dance. It was a joy to see the happiness on their faces. What can I say to express how good it was for the residents at Summerville and also invited residents from other homes. I must say that the buffet food was excellent and the birthday cake was very special. The staff and helpers did a really wonderful job. Congratulations to everyone involved.