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North Road, Stoke Gifford, Bristol, BS34 8PE
View Full Details of Osbourne CourtLatest Reviews for Osbourne Court
05 June 2024
My dad went to Osbourne Court in January 2023 because he couldn't live at home anymore but he was so happy at Osborne Court. All of the management and carers were so good, they always had a laugh with Dad every time they went into his room. They always came out smiling and laughing where he was making them laugh. He was so happy there, we all had some good times and laughs with him. We all miss him very much and he was very much loved by his family and Osbourne Court but sadly passed away on the 25th of May 2024. We will miss you, dad but we know that you are at peace now, love you so much dad with lots of love, we will miss you.
30 August 2023
My father has been a resident since April 2021. He has dementia/Alzheimer's. The manager is very experienced and always professional. The manager as are the care staff, is very thorough, accommodating, helpful, patient and kind. The food and Dad's room are excellent. I would have no hesitation in recommending this care home.
02 August 2019
What a lovely place, Mum has settled in well and looks so much better, she has been to the hairdresser and chiropodist. The staff are kind and caring and treat everyone with dignity. Management have been very supportive, I have been in tears several times about making this decision, they have been available at any time to answer my many questions. The food is lovely with lots of drinks and tea and coffee made whenever she asks. Beautiful en-suite room with a view of the garden, we have taken her chair and put up pictures.
12 November 2018
Mum was a resident for a year until her recent passing. She enjoyed her time here and loved sitting by her window looking out on the traffic. It made her feel she was still part of the world. Her room was lovely and well looked after. The staff treated her with dignity and always had time to sit and talk to her. She enjoyed the food and often wanted seconds, not because the meals are small but because they were tasty. She loved getting her hair done and having someone looking after her feet. She particularly loved seeing the aromatherapist. She also enjoyed the church services. As a family, the standard of care meant we had peace of mind because we knew Mum was so well cared for. We also knew that we would have been contacted should anything happen. I cannot praise the staff enough. Go and visit and see for yourself.
07 November 2018
My husband has been in Osbourne Court since January 2017 prior to that he was becoming very difficult to deal with, having suffered from Alzheimer's disease for several years. He was difficult for the staff to deal with at first as he was very anxious and sometimes aggressive. However, they persevered and his medication adjusted he became calmer and now seems quite content. Osbourne Court is an attractive building and the resident's en-suite rooms are very pleasant. Also, there is an outstanding area which can be used when the weather is good. The staff all seem very caring and willing to spend time with people and they all seem to get on well with each other, which I take to be a sign of good management.
04 January 2017
My mother moved to Osbourne Court in March 2010 and lived there until she passed away in Oct 16. Mum felt settled, content and very much 'at home' there. We knew that she was safe and well cared for in all respects which gave us great peace of mind. Mum was treated with dignity, respect, kindness and patience by all staff. We were welcomed and knew that we could discuss any needs or concerns openly with staff and management. They took the time to know mum as an individual and catered for her needs in a personalised way. Mum enjoyed the various activities which helped to keep her mind active. She enjoyed the food and the variety of meals. When mum became ill in Sept 16, we took the decision that she should stay at Osbourne Court. We cannot praise the staff enough for the care and kindness shown throughout the last few weeks of her life. It was outstanding in every way; enhanced by the excellent relationships with the local GP and District nurses which ensured that mum was comfortable.
19 February 2016
My mother-in-law has been at Osbourne Court for several months now. When she first arrived she was extremely disorientated and upset. This made her angry, uncooperative and difficult to work with. I have been so impressed with the patient, professional and very kindly attitude of the care staff who have gradually won her trust and helped her to settle in her new home. It is nice that on the upper floor has two lounges, allowing choice. Thought has been put into making it homely, with comfortable sofas, a mock solid fuel fire with mantelpiece above and also a piano nearby. The bedroom is light and bright and kept clean. Meals are generally good, though perhaps a bit on the heavy side sometimes. The management of the home is good with any issues quickly discussed and addressed. I do definitely feel that at this home staff really do care about the residents and want them to be happy in their home and for families to enjoy visiting their loved ones.
14 February 2016
Friendly homely atmosphere, very caring and attentive staff - at all levels. Managers (very 'hands-on') & carers work together as a team. Carers always show my mother respect, and are very supportive of family members in distress. We should love my mother to be able to stay here for the rest of her days. My mother became a resident two months ago, and has been somewhat slow to settle (but perhaps not untypically for someone suffering from Alzheimer's). Carers have worked unstintingly to integrate her into the home. It has been a bit of a concern for us a family that her future at the home has remained in question: she is obviously a borderline case for residential/nursing care - but we have the sense that 'progress' is being made. I have not ticked 'excellent' in every category, but for most of those I have ticked 'good', I would have preferred to put 'Very good' - especially for Management & Overall Standard.
12 February 2016
We have recently had to move my Mother from another home to Osbourne Court as it was purpose built so that there are no stairs (unlike previous home). As a family we have been incredibly impressed by the care and attention Mum is getting. She has a lovely room that is kept clean and tidy, Mum herself always looks well dressed and tidy and is definitely enjoying being in her new surroundings.
19 January 2016
My Granddad needed to go into a home. I only looked at 3 care homes and this one was perfect from day one, the staff are fantastic, so friendly and made us and him feel so welcome. He ended his life in Osborne Court and I know he was very happy there. The staff came to the funeral and went the extra mile and we can't thank them enough they made my Granddad's last year one of the best xxxxx
Latest Reviews for Osbourne Court
05 June 2024
My dad went to Osbourne Court in January 2023 because he couldn't live at home anymore but he was so happy at Osborne Court. All of the management and carers were so good, they always had a laugh with Dad every time they went into his room. They always came out smiling and laughing where he was making them laugh. He was so happy there, we all had some good times and laughs with him. We all miss him very much and he was very much loved by his family and Osbourne Court but sadly passed away on the 25th of May 2024. We will miss you, dad but we know that you are at peace now, love you so much dad with lots of love, we will miss you.
30 August 2023
My father has been a resident since April 2021. He has dementia/Alzheimer's. The manager is very experienced and always professional. The manager as are the care staff, is very thorough, accommodating, helpful, patient and kind. The food and Dad's room are excellent. I would have no hesitation in recommending this care home.
02 August 2019
What a lovely place, Mum has settled in well and looks so much better, she has been to the hairdresser and chiropodist. The staff are kind and caring and treat everyone with dignity. Management have been very supportive, I have been in tears several times about making this decision, they have been available at any time to answer my many questions. The food is lovely with lots of drinks and tea and coffee made whenever she asks. Beautiful en-suite room with a view of the garden, we have taken her chair and put up pictures.
12 November 2018
Mum was a resident for a year until her recent passing. She enjoyed her time here and loved sitting by her window looking out on the traffic. It made her feel she was still part of the world. Her room was lovely and well looked after. The staff treated her with dignity and always had time to sit and talk to her. She enjoyed the food and often wanted seconds, not because the meals are small but because they were tasty. She loved getting her hair done and having someone looking after her feet. She particularly loved seeing the aromatherapist. She also enjoyed the church services. As a family, the standard of care meant we had peace of mind because we knew Mum was so well cared for. We also knew that we would have been contacted should anything happen. I cannot praise the staff enough. Go and visit and see for yourself.
07 November 2018
My husband has been in Osbourne Court since January 2017 prior to that he was becoming very difficult to deal with, having suffered from Alzheimer's disease for several years. He was difficult for the staff to deal with at first as he was very anxious and sometimes aggressive. However, they persevered and his medication adjusted he became calmer and now seems quite content. Osbourne Court is an attractive building and the resident's en-suite rooms are very pleasant. Also, there is an outstanding area which can be used when the weather is good. The staff all seem very caring and willing to spend time with people and they all seem to get on well with each other, which I take to be a sign of good management.
04 January 2017
My mother moved to Osbourne Court in March 2010 and lived there until she passed away in Oct 16. Mum felt settled, content and very much 'at home' there. We knew that she was safe and well cared for in all respects which gave us great peace of mind. Mum was treated with dignity, respect, kindness and patience by all staff. We were welcomed and knew that we could discuss any needs or concerns openly with staff and management. They took the time to know mum as an individual and catered for her needs in a personalised way. Mum enjoyed the various activities which helped to keep her mind active. She enjoyed the food and the variety of meals. When mum became ill in Sept 16, we took the decision that she should stay at Osbourne Court. We cannot praise the staff enough for the care and kindness shown throughout the last few weeks of her life. It was outstanding in every way; enhanced by the excellent relationships with the local GP and District nurses which ensured that mum was comfortable.
19 February 2016
My mother-in-law has been at Osbourne Court for several months now. When she first arrived she was extremely disorientated and upset. This made her angry, uncooperative and difficult to work with. I have been so impressed with the patient, professional and very kindly attitude of the care staff who have gradually won her trust and helped her to settle in her new home. It is nice that on the upper floor has two lounges, allowing choice. Thought has been put into making it homely, with comfortable sofas, a mock solid fuel fire with mantelpiece above and also a piano nearby. The bedroom is light and bright and kept clean. Meals are generally good, though perhaps a bit on the heavy side sometimes. The management of the home is good with any issues quickly discussed and addressed. I do definitely feel that at this home staff really do care about the residents and want them to be happy in their home and for families to enjoy visiting their loved ones.
14 February 2016
Friendly homely atmosphere, very caring and attentive staff - at all levels. Managers (very 'hands-on') & carers work together as a team. Carers always show my mother respect, and are very supportive of family members in distress. We should love my mother to be able to stay here for the rest of her days. My mother became a resident two months ago, and has been somewhat slow to settle (but perhaps not untypically for someone suffering from Alzheimer's). Carers have worked unstintingly to integrate her into the home. It has been a bit of a concern for us a family that her future at the home has remained in question: she is obviously a borderline case for residential/nursing care - but we have the sense that 'progress' is being made. I have not ticked 'excellent' in every category, but for most of those I have ticked 'good', I would have preferred to put 'Very good' - especially for Management & Overall Standard.
12 February 2016
We have recently had to move my Mother from another home to Osbourne Court as it was purpose built so that there are no stairs (unlike previous home). As a family we have been incredibly impressed by the care and attention Mum is getting. She has a lovely room that is kept clean and tidy, Mum herself always looks well dressed and tidy and is definitely enjoying being in her new surroundings.
19 January 2016
My Granddad needed to go into a home. I only looked at 3 care homes and this one was perfect from day one, the staff are fantastic, so friendly and made us and him feel so welcome. He ended his life in Osborne Court and I know he was very happy there. The staff came to the funeral and went the extra mile and we can't thank them enough they made my Granddad's last year one of the best xxxxx