Submit a Review for Autumn Lodge
172 Aldwick Road, Bognor Regis, PO21 2YQ
View Full Details of Autumn LodgeLatest Reviews for Autumn Lodge
26 December 2024
I am very pleased with the care that my grandmother continues to receive at Autumn Lodge Care Home. The manager and all the staff go above and beyond to ensure she is comfortable, well-fed, and happy. My grandmother has dementia, which requires specific and attentive care and I feel that her particular needs are being met exceptionally well. The staff are not only professional but also warm, friendly and welcoming, creating an atmosphere where residents feel valued and loved. It gives me great peace of mind to know that my grandmother is safe, well-cared-for, and happy at Autumn Lodge. Seeing her smile and knowing she is in good hands means everything to our family. I recommend this care home to anyone looking for a place where their loved ones will be treated with kindness, respect and compassion.
16 December 2024
When arriving at the home we are always greeted by friendly staff. We then go into my relative's room to see them. This is always clean and tidy. My relative is also clean and presentable too. The staff are always kind, thoughtful and understanding. My relative is very happy to be there and cared for. It is always a nice feeling that we come away and know that he is in good hands.
16 December 2024
Our Mum has been a resident at Autumn Lodge for 3.5 years. During this time, we have found the care and support to be of the highest quality. It is delivered with integrity, compassion, consideration and humour. An example is that we had been taking Mum in a wheelchair to a pub for lunch. Although only a short distance and Mum could see local gardens on the way (she loved her garden), we had noticed that this journey was becoming a little too much. We were undecided about whether this journey was a good or bad experience for her. Staff at Autumn Lodge were very encouraging about the trip out, but by October they gently let us know they thought it was now too much for her. This was really helpful for us, as we only see Mum for a few hours every week, while the staff see her all the time. The advice allowed us to make the decision not to take her out, but to visit her in her room instead. We greatly appreciate the care and support that the manager and the whole staff team give.
16 December 2024
My father has been in Autumn Lodge Care Home for 2 years He is being very well looked after by everyone who works there. The manager always keeps me informed if there are any concerns with my father. I would highly recommend this care home.
09 September 2024
My Dad was a resident at Autumn Lodge for just over 3 months before he passed away. Throughout his time there, he was cared for exceptionally well by all the lovely staff. Nothing was too much trouble, and the staff went above and beyond to help my Dad. Autumn Lodge is not just a care home, it's a home away from home. The warm and inviting atmosphere, along with the staff's dedication to treating the residents like they are members of their own families, creates a comforting and homely environment. The facility is always spotlessly clean and fresh, a testament to the staff's dedication to maintaining a comfortable environment. The food choices and quality are excellent, all home-cooked, and I even had the pleasure of sharing a meal with my Dad during one of my visits. The Manager is amazing. She was always on hand if we had questions and kept us updated on Dad's care. She attended Dad's funeral, along with the deputy Manager, which was lovely. I highly recommend Autumn Lodge
03 September 2024
The staff at Autumn Lodge are absolutely fantastic, a warm, welcoming family, always happy, relaxed, and full of fun and laughter. The support the staff gives to residents and members of the family is exceptional. They take the best care of the resident's individual needs and requirements. As a visitor, I am always welcome at any time. Visitors are welcome to join the activities which are varied and fun. The food is superb and any special requests are catered for. The home is always clean and fresh with excellent housekeeping. If I ever need to speak with the management team, they are always quickly responsive and helpful. If any issues arise, I am promptly informed and kept up to date. I cannot speak highly enough of the caring, considerate staff at Autumn Lodge, I would recommend the Lodge to anyone looking for residential care in the area.
03 September 2024
My mother was a resident from June 2019 until she died on 31st July 2024 and was very happy with her care. The food is excellent, the home is always clean and tidy and the staff is very respectful to residents and welcoming to visitors. Residents are encouraged to join in with activities and, although latterly Mum was unable to walk, staff made sure she was able to attend whenever she wanted to. I have given 5 stars to every aspect of the home. Thank you to The management and all the staff.
03 September 2024
My mother's ongoing care is of a high standard all around. The staff are really lovely, caring, and friendly, and there is nothing they will not do for my mum. There is fresh food brought in, and cooked, every day for the residents. This is not the case in a lot of homes I have been familiar with. Everything is most satisfactory. My mum has thrived since she moved in and appreciates how much she is valued as an elderly lady.
30 August 2024
The staff are always pleasant and make me feel welcome. I've had the pleasure of lunch on occasion and it is always of a high standard. The home seems well lead and there is always some kind of entertainment going on. I like the little extra touches such as an ice-cream van. My dad loves watching football and has bought beer so he can enjoy a cold one whilst watching the game. I would highly recommend this home and am very pleased with the care my dad receives.
22 July 2024
Exceptional service, staff very professional but warm and friendly. Catering is spot on very wide and varied menu choices and quality dishes. The chefs took great care in the choice of food, and special requests are always met. There is encouragement to join in with other residents and activities and visitors are made to feel welcome at any time of the day!
22 July 2024
On every visit to my friend, the home is spotless, smells fresh and I am always greeted by friendly and approachable staff. It is evident of the high care they provide by the approach you hear the staff have to all residents at all times, how my friend is always well presented, his room always clean, and how he speaks highly of the staff. There is always a happy and calming atmosphere and you can always hear laughter both from residents and staff. The home presents a family-orientated feel and I truly believe the staff care for the residents as if they were their own family. The manager is knowledgeable and knows everything that is going on within the home, showing it is a well-run home by a caring individual. I could not recommend this home more!
15 December 2023
My Dad has been at Autumn Lodge since late December 2022 and we have been extremely pleased with the way he is cared for. All of the staff are very pleasant and nothing is too much trouble. Dad is very well settled in the home and has excellent interaction with all the members of staff who take wonderful care. All of our interactions with the management have been 1st class and we are kept informed of Dad's health as necessary. I cannot rate Autumn Lodge high enough, they are an excellent home with an outstanding, caring and thoughtful staff. I have no hesitations in recommending Autumn Lodge to anyone looking for residential care in the Bognor Regis area.
13 December 2023
I am very grateful to the dedicated Care Home team who look after my mother with love and compassion. They go above and beyond the call of duty to make sure she is comfortable, happy, and safe. The Care Home provides a comfortable caring environment that feels like a family. They also offer a varied activity program that keeps my mother engaged and stimulated. She enjoys the music, games, and crafts that the Care Home organizes. I can see that she is well cared for and respected by the staff. I thank everyone at the Care Home for their dedication to the residents and their families. They are doing a wonderful job and I highly recommend them to anyone looking for a dementia Care Home.
11 December 2023
Wonderful small home. Friendly and the staff are always polite and helpful. Very caring and support the needs of the service users very well. The home is clean and tidy and the food is amazing, lots of choice, and dietary requirements are met. They provide good entertainment every week. The manager and the staff do a very good job of keeping home running smoothly and the service users are very happy there.
11 December 2023
Great home my dad loves it. Staff are friendly and very helpful, would recommend. Home is always clean, staff happy and very helpful. Love the different activities they have and that on special occasions they do something.
11 December 2023
Mum has felt very at home at Autumn Lodge. She enjoys seeing all the staff and they are very good at catering to her particular needs. She no longer feels lonely and anxious and enjoys her quiet days with human interaction. The senior management are outstanding and very hands-on. It is always very easy and quick to sort out any issues.
11 July 2023
All of the staff are so friendly and helpful. The food is excellent. The care provided is first class and there are many activities to participate in if required.
23 May 2023
The dedication, care and love that the staff showed to my father went beyond the call of duty, Nothing was too much trouble even when his condition worsened without hesitation I would recommend Autumn Lodge. The food was wonderful and the activities were varied and fun, especially when the alpacas came in. Dad's room was spacious and clean and safety measures were taken very seriously. It is a very well-led, professional outfit. For an independent care home, it pinches well above its weight. All who work there, whether care assistant, cook or cleaners are an absolute credit to their profession.
22 November 2022
My family and I were signposted to Autumn Lodge this summer as we were looking for a fabulous care home for our father who has dementia. When we visited ahead of Dad's arrival, we thought there was a lovely, homely feel, the residents looked happy and there were lots of activities on offer. Dad's room was also super. My father arrived at Autumn Lodge quite poorly and was so brave as he was moving from his own home environment where he had lived independently on his own for such a long time. Autumn Lodge gave my Dad a real chance and with their kindness, expertise, and real person-centred care, Dad was nursed back to good health. The Team at Autumn Lodge has all made a huge difference to Dad's recovery and well-being, including the resident dogs, which Dad adores. The Manager is so approachable and responsive, and her Team speaks very highly of her. I don't think words can convey how grateful we are for Autumn Lodge and 5 stars just doesn't seem enough for such an outstanding service.
15 November 2022
Mum only got to stay three months at Autumn Lodge before she passed away but she loved it there, I wish we had got her in sooner. I cannot give enough praise to the manager and her amazing team for the care they give to all their residents, so much so that two of the staff even came to Mum's funeral which was very touching. The building is a converted grand old house, Mum's room was enormous with beautiful big windows and high ceilings, she adored it. It is an unpretentious establishment that is informal and friendly, with two dogs waddling around and a good kitchen which works hard to tailor the food to each resident. Mum loved all the activities in the lounge or just sitting in the garden in the sunshine nattering away. It was such an enormous relief to the family to know that she was somewhere where she felt safe and cared for when she could no longer cope at home. I can't rate Autumn Lodge highly enough, it's not flashy, just homely and full of love.
Latest Reviews for Autumn Lodge
26 December 2024
I am very pleased with the care that my grandmother continues to receive at Autumn Lodge Care Home. The manager and all the staff go above and beyond to ensure she is comfortable, well-fed, and happy. My grandmother has dementia, which requires specific and attentive care and I feel that her particular needs are being met exceptionally well. The staff are not only professional but also warm, friendly and welcoming, creating an atmosphere where residents feel valued and loved. It gives me great peace of mind to know that my grandmother is safe, well-cared-for, and happy at Autumn Lodge. Seeing her smile and knowing she is in good hands means everything to our family. I recommend this care home to anyone looking for a place where their loved ones will be treated with kindness, respect and compassion.
16 December 2024
When arriving at the home we are always greeted by friendly staff. We then go into my relative's room to see them. This is always clean and tidy. My relative is also clean and presentable too. The staff are always kind, thoughtful and understanding. My relative is very happy to be there and cared for. It is always a nice feeling that we come away and know that he is in good hands.
16 December 2024
Our Mum has been a resident at Autumn Lodge for 3.5 years. During this time, we have found the care and support to be of the highest quality. It is delivered with integrity, compassion, consideration and humour. An example is that we had been taking Mum in a wheelchair to a pub for lunch. Although only a short distance and Mum could see local gardens on the way (she loved her garden), we had noticed that this journey was becoming a little too much. We were undecided about whether this journey was a good or bad experience for her. Staff at Autumn Lodge were very encouraging about the trip out, but by October they gently let us know they thought it was now too much for her. This was really helpful for us, as we only see Mum for a few hours every week, while the staff see her all the time. The advice allowed us to make the decision not to take her out, but to visit her in her room instead. We greatly appreciate the care and support that the manager and the whole staff team give.
16 December 2024
My father has been in Autumn Lodge Care Home for 2 years He is being very well looked after by everyone who works there. The manager always keeps me informed if there are any concerns with my father. I would highly recommend this care home.
09 September 2024
My Dad was a resident at Autumn Lodge for just over 3 months before he passed away. Throughout his time there, he was cared for exceptionally well by all the lovely staff. Nothing was too much trouble, and the staff went above and beyond to help my Dad. Autumn Lodge is not just a care home, it's a home away from home. The warm and inviting atmosphere, along with the staff's dedication to treating the residents like they are members of their own families, creates a comforting and homely environment. The facility is always spotlessly clean and fresh, a testament to the staff's dedication to maintaining a comfortable environment. The food choices and quality are excellent, all home-cooked, and I even had the pleasure of sharing a meal with my Dad during one of my visits. The Manager is amazing. She was always on hand if we had questions and kept us updated on Dad's care. She attended Dad's funeral, along with the deputy Manager, which was lovely. I highly recommend Autumn Lodge
03 September 2024
The staff at Autumn Lodge are absolutely fantastic, a warm, welcoming family, always happy, relaxed, and full of fun and laughter. The support the staff gives to residents and members of the family is exceptional. They take the best care of the resident's individual needs and requirements. As a visitor, I am always welcome at any time. Visitors are welcome to join the activities which are varied and fun. The food is superb and any special requests are catered for. The home is always clean and fresh with excellent housekeeping. If I ever need to speak with the management team, they are always quickly responsive and helpful. If any issues arise, I am promptly informed and kept up to date. I cannot speak highly enough of the caring, considerate staff at Autumn Lodge, I would recommend the Lodge to anyone looking for residential care in the area.
03 September 2024
My mother was a resident from June 2019 until she died on 31st July 2024 and was very happy with her care. The food is excellent, the home is always clean and tidy and the staff is very respectful to residents and welcoming to visitors. Residents are encouraged to join in with activities and, although latterly Mum was unable to walk, staff made sure she was able to attend whenever she wanted to. I have given 5 stars to every aspect of the home. Thank you to The management and all the staff.
03 September 2024
My mother's ongoing care is of a high standard all around. The staff are really lovely, caring, and friendly, and there is nothing they will not do for my mum. There is fresh food brought in, and cooked, every day for the residents. This is not the case in a lot of homes I have been familiar with. Everything is most satisfactory. My mum has thrived since she moved in and appreciates how much she is valued as an elderly lady.
30 August 2024
The staff are always pleasant and make me feel welcome. I've had the pleasure of lunch on occasion and it is always of a high standard. The home seems well lead and there is always some kind of entertainment going on. I like the little extra touches such as an ice-cream van. My dad loves watching football and has bought beer so he can enjoy a cold one whilst watching the game. I would highly recommend this home and am very pleased with the care my dad receives.
22 July 2024
Exceptional service, staff very professional but warm and friendly. Catering is spot on very wide and varied menu choices and quality dishes. The chefs took great care in the choice of food, and special requests are always met. There is encouragement to join in with other residents and activities and visitors are made to feel welcome at any time of the day!
22 July 2024
On every visit to my friend, the home is spotless, smells fresh and I am always greeted by friendly and approachable staff. It is evident of the high care they provide by the approach you hear the staff have to all residents at all times, how my friend is always well presented, his room always clean, and how he speaks highly of the staff. There is always a happy and calming atmosphere and you can always hear laughter both from residents and staff. The home presents a family-orientated feel and I truly believe the staff care for the residents as if they were their own family. The manager is knowledgeable and knows everything that is going on within the home, showing it is a well-run home by a caring individual. I could not recommend this home more!
15 December 2023
My Dad has been at Autumn Lodge since late December 2022 and we have been extremely pleased with the way he is cared for. All of the staff are very pleasant and nothing is too much trouble. Dad is very well settled in the home and has excellent interaction with all the members of staff who take wonderful care. All of our interactions with the management have been 1st class and we are kept informed of Dad's health as necessary. I cannot rate Autumn Lodge high enough, they are an excellent home with an outstanding, caring and thoughtful staff. I have no hesitations in recommending Autumn Lodge to anyone looking for residential care in the Bognor Regis area.
13 December 2023
I am very grateful to the dedicated Care Home team who look after my mother with love and compassion. They go above and beyond the call of duty to make sure she is comfortable, happy, and safe. The Care Home provides a comfortable caring environment that feels like a family. They also offer a varied activity program that keeps my mother engaged and stimulated. She enjoys the music, games, and crafts that the Care Home organizes. I can see that she is well cared for and respected by the staff. I thank everyone at the Care Home for their dedication to the residents and their families. They are doing a wonderful job and I highly recommend them to anyone looking for a dementia Care Home.
11 December 2023
Wonderful small home. Friendly and the staff are always polite and helpful. Very caring and support the needs of the service users very well. The home is clean and tidy and the food is amazing, lots of choice, and dietary requirements are met. They provide good entertainment every week. The manager and the staff do a very good job of keeping home running smoothly and the service users are very happy there.
11 December 2023
Great home my dad loves it. Staff are friendly and very helpful, would recommend. Home is always clean, staff happy and very helpful. Love the different activities they have and that on special occasions they do something.
11 December 2023
Mum has felt very at home at Autumn Lodge. She enjoys seeing all the staff and they are very good at catering to her particular needs. She no longer feels lonely and anxious and enjoys her quiet days with human interaction. The senior management are outstanding and very hands-on. It is always very easy and quick to sort out any issues.
11 July 2023
All of the staff are so friendly and helpful. The food is excellent. The care provided is first class and there are many activities to participate in if required.
23 May 2023
The dedication, care and love that the staff showed to my father went beyond the call of duty, Nothing was too much trouble even when his condition worsened without hesitation I would recommend Autumn Lodge. The food was wonderful and the activities were varied and fun, especially when the alpacas came in. Dad's room was spacious and clean and safety measures were taken very seriously. It is a very well-led, professional outfit. For an independent care home, it pinches well above its weight. All who work there, whether care assistant, cook or cleaners are an absolute credit to their profession.
22 November 2022
My family and I were signposted to Autumn Lodge this summer as we were looking for a fabulous care home for our father who has dementia. When we visited ahead of Dad's arrival, we thought there was a lovely, homely feel, the residents looked happy and there were lots of activities on offer. Dad's room was also super. My father arrived at Autumn Lodge quite poorly and was so brave as he was moving from his own home environment where he had lived independently on his own for such a long time. Autumn Lodge gave my Dad a real chance and with their kindness, expertise, and real person-centred care, Dad was nursed back to good health. The Team at Autumn Lodge has all made a huge difference to Dad's recovery and well-being, including the resident dogs, which Dad adores. The Manager is so approachable and responsive, and her Team speaks very highly of her. I don't think words can convey how grateful we are for Autumn Lodge and 5 stars just doesn't seem enough for such an outstanding service.
15 November 2022
Mum only got to stay three months at Autumn Lodge before she passed away but she loved it there, I wish we had got her in sooner. I cannot give enough praise to the manager and her amazing team for the care they give to all their residents, so much so that two of the staff even came to Mum's funeral which was very touching. The building is a converted grand old house, Mum's room was enormous with beautiful big windows and high ceilings, she adored it. It is an unpretentious establishment that is informal and friendly, with two dogs waddling around and a good kitchen which works hard to tailor the food to each resident. Mum loved all the activities in the lounge or just sitting in the garden in the sunshine nattering away. It was such an enormous relief to the family to know that she was somewhere where she felt safe and cared for when she could no longer cope at home. I can't rate Autumn Lodge highly enough, it's not flashy, just homely and full of love.