Submit a Review for Astbury Mere Care Home
Newcastle Road, Astbury, Congleton, CW12 4HP
View Full Details of Astbury Mere Care HomeLatest Reviews for Astbury Mere Care Home
24 February 2025
The home is welcoming and staff are all very friendly. There are lots of activities and trips arranged for the residents which is important and necessary especially if the resident is mentally very aware. There are also lots of opportunities for social interaction and stimulation for the residents.
31 January 2025
I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time spent mainly in my room rather than taking part in activities. Help given when requested, call bell always to hand and answered in good time. As on respite care helped to maintain my independence for going home again, the staff are friendly and helpful. Lovely to have the bathroom cleaned daily and fresh towels daily. Laundry good and returned in good time, freshly laundered and ironed. Meals varied and selection so there's always something to choose from. Only grumble is tea served at 17.00 when used to eating at 19.00 but you get used to it.
30 January 2025
My sister-in-law enjoys respite stays at Astbury Mere and always receives excellent care and friendliness while she is there. She often books in for one or two weeks at a time but very often stays longer. They make her feel cared for, safe and comfortable and I think she feels it is hard to go home sometimes as they look after her so well. Many thanks to all the staff.
13 January 2025
Great staff and facilities. My mother-in-law has settled in really well. She is very well cared for with excellent food and social activities. Thank you to all the lovely staff.
11 November 2024
Asbury Mere Care Home have been looking after my aunt for nearly four months and the care and compassion is exemplary. She had been in another care home for six months prior to moving to Astbury and she is much, much happier now. The staff are wonderful, they try so hard to make everything as normal as possible. My aunt enjoys the trips out in the minibus.
04 October 2024
Since my wife has been in this home she is much calmer in herself. In her previous one, she was very anxious and nervous. She has settled due to the approach of the caring staff at Astbury and under the circumstances (she has vascular dementia) she is safe and comfortable and is catered for humanely and respectfully in every aspect of her needs. It is a great relief that my family can sleep at night in the knowledge that she is very well looked after.
04 October 2024
Lovely place. Viewed most in the area and this is outstanding compared to the others. Staff are all so friendly and happy which helps with the anxiety of moving a loved one into care. The receptionist is so welcoming and friendly. Overall I feel I have complete peace of mind whilst we as a family have been navigating a very difficult journey. Thank you so much you are all truly amazing.
04 October 2024
Since my mum has been in Astbury Mere Care Home she has been truly cared for to the absolute highest standard. This is down to the incredibly caring staff who are always making my mum smile and laugh and feel like she's at home. The amazing staff are always very welcoming to family visiting and quickly make you feel part of the Astbury family. I go home knowing that my mum is safe, happy and comfortable. I couldn't ask for much more than that.
02 October 2024
Staff (from every part of the home) have been welcoming, friendly, and caring and everyone takes time to talk to our relatives. Gardens are perfect to walk around, well maintained, and beautiful. The food we have sampled here (at the Garden Party and biscuits/cakes available for guests) is of good quality. The resident's bedrooms could do with a bit of updating, but that is from my point of view. The most important point is that our relative is happy, settled, and respected.
24 September 2024
Since my first contact with Astbury Mere in June 2012 to assess facilities then have regularly been in touch and that is when I was unexpectedly admitted to hospital. They came to my rescue and swiftly arranged my wife's admission - she has dementia and had broken her arm - The same day I was hospitalised and she was admitted on August 9th. Since then management and staff have been exemplary. They care, they assist, they show compassion and friendship and nothing is too much trouble. The level of professionalism I'm sure has contributed to my wife's ongoing recovery and my peace of mind. They are all there for me and my wife. There is no price I can put on that.
24 September 2024
Thank you to our Astbury Mere Care Home family for your care, support and professionalism. My mum has been a resident at the home since 2023. From the day of admission to the present day the care has been, and services, exceptional. The staff are always responsive, resident centered in approach and always willing to go the extra mile. Thank you.
17 September 2024
My father went into the care home just after being released from hospital. The organisation of the pre-visits as well as the information about the care home facilities was excellent. My dad was well looked after during the move into the care home and the staff did well to help settle him in. A big thank you to everyone involved! It's now been a month since he moved in and he is very happy.
16 September 2024
My mum is on the dementia ward. The care provided is second to none. All the staff show the residents the utmost respect, know each resident's individual personality and quirks. Treat the residents the same way a family member would, lots of loving care, and also give family members lots of support and are always there for a chat or hug when needed. Cannot recommend highly enough.
05 July 2024
Service was wonderful. My husband had a great time during his stay at Astbury Mere.
28 June 2024
Visit the care home every day, always greeted on arrival with a pleasant welcome and all staff very pleasant and very helpful. Everyone seems to join in when there is entertainment and the whole atmosphere is great, enjoying sing songs, quizzes, the residents enjoy trips out in the minibus. I enjoy my daily visits and made to feel very welcome and part of one big family, so a big thank you to everyone, even to kitchen staff.
27 May 2024
My brother went into the care home just after he had his prostrate removed the staff were really good to him making him feel welcomed and cared for he liked the food and his room he is at home now and has said to many of his friends and relatives how good the care was and how all the staff had been great to him many thanks!
10 April 2024
I manage a healthcare company and recently placed my mum in Astbury Care Home. I am so impressed with the helpful and caring team. Not all care homes are the same and it's really important to ensure your loved ones are well cared for and happy. Staff are excellent, well led by the management team, food is great and everyone engages with Mum and family visitors in a friendly engaging manner.
09 April 2024
The staff are very friendly. I feel well cared for. The food is good and I am happy to be living here.
09 April 2024
Both of my parents are at Astbury Mere. My mother has been there for 18 months. Her care has been very good and has changed, as needed, due to her declining health. My father has only been at Astbury for a few weeks. The staff were very friendly and welcoming, making the transition easy for Dad and for the rest of the family. We are happy knowing that Mum and Dad are being well cared for. All the staff, both admin and carers, have been so helpful. Thank you.
23 January 2024
Mum has been in Astbury since Oct 23. Mum really has settled well down to the care and support from all of the staff I have experienced on a number of occasions professionalism, care and devotion. The activities are excellent and the Christmas Period was wonderful. Mum came for a wedding and on the day of travel, all of her medication was listed and prepared and included a record for me to complete for continuity. A packed lunch was prepared for the journey. Nothing seems to be too much trouble. Thank you to the manager and your team.
Latest Reviews for Astbury Mere Care Home
24 February 2025
The home is welcoming and staff are all very friendly. There are lots of activities and trips arranged for the residents which is important and necessary especially if the resident is mentally very aware. There are also lots of opportunities for social interaction and stimulation for the residents.
31 January 2025
I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time spent mainly in my room rather than taking part in activities. Help given when requested, call bell always to hand and answered in good time. As on respite care helped to maintain my independence for going home again, the staff are friendly and helpful. Lovely to have the bathroom cleaned daily and fresh towels daily. Laundry good and returned in good time, freshly laundered and ironed. Meals varied and selection so there's always something to choose from. Only grumble is tea served at 17.00 when used to eating at 19.00 but you get used to it.
30 January 2025
My sister-in-law enjoys respite stays at Astbury Mere and always receives excellent care and friendliness while she is there. She often books in for one or two weeks at a time but very often stays longer. They make her feel cared for, safe and comfortable and I think she feels it is hard to go home sometimes as they look after her so well. Many thanks to all the staff.
13 January 2025
Great staff and facilities. My mother-in-law has settled in really well. She is very well cared for with excellent food and social activities. Thank you to all the lovely staff.
11 November 2024
Asbury Mere Care Home have been looking after my aunt for nearly four months and the care and compassion is exemplary. She had been in another care home for six months prior to moving to Astbury and she is much, much happier now. The staff are wonderful, they try so hard to make everything as normal as possible. My aunt enjoys the trips out in the minibus.
04 October 2024
Since my wife has been in this home she is much calmer in herself. In her previous one, she was very anxious and nervous. She has settled due to the approach of the caring staff at Astbury and under the circumstances (she has vascular dementia) she is safe and comfortable and is catered for humanely and respectfully in every aspect of her needs. It is a great relief that my family can sleep at night in the knowledge that she is very well looked after.
04 October 2024
Lovely place. Viewed most in the area and this is outstanding compared to the others. Staff are all so friendly and happy which helps with the anxiety of moving a loved one into care. The receptionist is so welcoming and friendly. Overall I feel I have complete peace of mind whilst we as a family have been navigating a very difficult journey. Thank you so much you are all truly amazing.
04 October 2024
Since my mum has been in Astbury Mere Care Home she has been truly cared for to the absolute highest standard. This is down to the incredibly caring staff who are always making my mum smile and laugh and feel like she's at home. The amazing staff are always very welcoming to family visiting and quickly make you feel part of the Astbury family. I go home knowing that my mum is safe, happy and comfortable. I couldn't ask for much more than that.
02 October 2024
Staff (from every part of the home) have been welcoming, friendly, and caring and everyone takes time to talk to our relatives. Gardens are perfect to walk around, well maintained, and beautiful. The food we have sampled here (at the Garden Party and biscuits/cakes available for guests) is of good quality. The resident's bedrooms could do with a bit of updating, but that is from my point of view. The most important point is that our relative is happy, settled, and respected.
24 September 2024
Since my first contact with Astbury Mere in June 2012 to assess facilities then have regularly been in touch and that is when I was unexpectedly admitted to hospital. They came to my rescue and swiftly arranged my wife's admission - she has dementia and had broken her arm - The same day I was hospitalised and she was admitted on August 9th. Since then management and staff have been exemplary. They care, they assist, they show compassion and friendship and nothing is too much trouble. The level of professionalism I'm sure has contributed to my wife's ongoing recovery and my peace of mind. They are all there for me and my wife. There is no price I can put on that.
24 September 2024
Thank you to our Astbury Mere Care Home family for your care, support and professionalism. My mum has been a resident at the home since 2023. From the day of admission to the present day the care has been, and services, exceptional. The staff are always responsive, resident centered in approach and always willing to go the extra mile. Thank you.
17 September 2024
My father went into the care home just after being released from hospital. The organisation of the pre-visits as well as the information about the care home facilities was excellent. My dad was well looked after during the move into the care home and the staff did well to help settle him in. A big thank you to everyone involved! It's now been a month since he moved in and he is very happy.
16 September 2024
My mum is on the dementia ward. The care provided is second to none. All the staff show the residents the utmost respect, know each resident's individual personality and quirks. Treat the residents the same way a family member would, lots of loving care, and also give family members lots of support and are always there for a chat or hug when needed. Cannot recommend highly enough.
05 July 2024
Service was wonderful. My husband had a great time during his stay at Astbury Mere.
28 June 2024
Visit the care home every day, always greeted on arrival with a pleasant welcome and all staff very pleasant and very helpful. Everyone seems to join in when there is entertainment and the whole atmosphere is great, enjoying sing songs, quizzes, the residents enjoy trips out in the minibus. I enjoy my daily visits and made to feel very welcome and part of one big family, so a big thank you to everyone, even to kitchen staff.
27 May 2024
My brother went into the care home just after he had his prostrate removed the staff were really good to him making him feel welcomed and cared for he liked the food and his room he is at home now and has said to many of his friends and relatives how good the care was and how all the staff had been great to him many thanks!
10 April 2024
I manage a healthcare company and recently placed my mum in Astbury Care Home. I am so impressed with the helpful and caring team. Not all care homes are the same and it's really important to ensure your loved ones are well cared for and happy. Staff are excellent, well led by the management team, food is great and everyone engages with Mum and family visitors in a friendly engaging manner.
09 April 2024
The staff are very friendly. I feel well cared for. The food is good and I am happy to be living here.
09 April 2024
Both of my parents are at Astbury Mere. My mother has been there for 18 months. Her care has been very good and has changed, as needed, due to her declining health. My father has only been at Astbury for a few weeks. The staff were very friendly and welcoming, making the transition easy for Dad and for the rest of the family. We are happy knowing that Mum and Dad are being well cared for. All the staff, both admin and carers, have been so helpful. Thank you.
23 January 2024
Mum has been in Astbury since Oct 23. Mum really has settled well down to the care and support from all of the staff I have experienced on a number of occasions professionalism, care and devotion. The activities are excellent and the Christmas Period was wonderful. Mum came for a wedding and on the day of travel, all of her medication was listed and prepared and included a record for me to complete for continuity. A packed lunch was prepared for the journey. Nothing seems to be too much trouble. Thank you to the manager and your team.