Submit a Review for Nelson Manor Care Centre
247 Barkerhouse Road, Nelson, BB9 9NL
View Full Details of Nelson Manor Care CentreLatest Reviews for Nelson Manor Care Centre
17 April 2025
My relative has been bed bound for the last 8 years, unfortunately and is unable to participate in activities and socialise. Recently she does not seem to be very happy and gets very confused. She used to enjoy the banter with the staff but now seems to be lonely. She also needs help with feeding and drinking.
11 April 2025
Nelson Manor is a very professional place. Residents are well looked after and the staff are respectful and courteous. Rooms are well equipped and are kept clean and tidy at all times. The food is nutritious and prompt. The staff work hard for their residents. I only have 1 negative comment to make, some staff/bank staff have poor English, this at times makes communication difficult for residents seeking help.
11 April 2025
Made me and family very welcome.
10 April 2025
Nelson Manor has been a great help. They looked after my mum for several years and were excellent with providing her care - particularly as she was a difficult patient. More recently, they have been excellent at looking after my dad who has been at Nelson Manor care home for over a year. The rooms are spacious and clean with room for a wheel chair and space for guest chairs. The carers have always been great, they put on lots of fun activities and he's really enjoyed going out to the pub. The staff have also gone above and beyond and put on special dinners for him and his friends with white table cloths. The staff treat my dad with kindness and dignity. There are always multiple options of food throughout the day and a special meal can be requested if there isn't anything he would like. Having visited relatives in other care homes in the area I would rate Nelson Manor very highly and reccomended to anyone who needs help for their loved ones.
08 April 2025
Great caring people, friendly welcoming environment. My mother has settled in well here and already sees it as her home. The home is well maintained, clean and warm, which is great for my mother. I feel comfortable that mother is being looked after and this puts my mind at ease during challenging times. The staff are all friendly and professional.
01 July 2024
My aunt recently went into Nelson Manor the staff who work there are so lovely they have shown her so much kindness and respect from the housekeepers up to the Manager who is so down to earth and approachable. I cannot thank the staff enough for everything they have done and doing for my aunt.
16 February 2024
I am currently writing this review whilst sitting visiting my friend. The care here is excellent and the staff can not do enough for their residents and visitors. Immaculate, clean and always nice. God Bless.
20 November 2023
The care shown during Dad's time at Nelson Manor was wonderful. The staff were caring, professional and would go to any lengths to make sure Dad was comfortable and as content as possible in his final weeks. My sister and I were always made welcome and included in the process and decision-making. I wouldn't hesitate to recommend Nelson Manor. Lovely staff, lovely management, lovely care - thank you.
17 October 2023
I visit my husband on average 5-6 days each week, and on every visit, I find the staff are always polite, friendly and professional at all times. Staff are very caring towards my husband. They treat him with respect and dignity. The facilities are excellent. They offer a good range of activities and have a themed week every month with a singer. The food always appears to be appetising with a choice of food available.
14 July 2023
I've reviewed Nelson Manor Care Centre previously and given full marks and nothing has changed. I believe my Dad would not be alive if hadn't had the care and compassion he's had for the last two years here. I visit five days a week and it's so very rare that I have to 'mention' something (eg his food isn't cut up), every single employed carer (and nurse) shows complete empathy and kindness to all the residents. Pray that I never need a care home myself, but if I did, I would want it to be here. So very grateful to them all. Thank you so much.
06 June 2023
Though sadly my husband's stay at Nelson Manor was brief, I cannot speak highly enough of the care and attention he (and I and Bella the Family Dog) received, he was not really in a position to appreciate his short stay, but knowing him as I did, I am sure he felt cared for and content whilst there. I had not been able to visit the home prior to his arrival there, but am sure had I chosen somewhere for him to spend his last weeks, I could not have found anywhere more caring. Thank you to all the staff.
10 May 2023
Dad is safe and comfortable at Nelson Manor. He is very well cared for by the staff, who are all great. It's a calm and happy atmosphere and our family is reassured that dad is in very good hands. Thank you to everyone at Nelson Manor.
11 February 2023
I moved my father on the 14th of October 2022. The support, care and kindness is just outstanding. My father has lost all nervousness and anxiety and is very settled due to the excellent staff at Nelson Manor.
03 February 2023
Nelson Manor is a caring and well-run establishment. I feel we are kept up to date with all aspects of care for our mother. Things have improved greatly over the last few months since the management and admin appointments.
02 February 2023
The care home is very inviting, always greeted in reception with a welcome and smile from members of staff. Really caring and friendly members of staff, nothing is ever too much trouble. You can see all the staff genuinely care and seem very happy in their work. And the residents appear happy and content. Activities are held regularly and enjoyed by some residents. The day room and dining rooms are homely, tidy and clean. The food looks delicious and well-presented. The resident's rooms are also very clean, tidy and homely. Residents are also able to take some of their personal items to help them feel more at home. I would have no hesitation - highly recommend this care home to family and friends. Don't change a thing, you all do a fabulous job.
26 January 2023
My father is comfortable and relates well to the staff and his surroundings. Communication with the management is good and the staff are caring and keep me informed of any events relating to my father.
26 January 2023
Nelson care home is clean, well staffed and provides a high level of care for my mum. The staff know me and they know my mum well and address her needs with care.
20 January 2023
Overall I think Nelson Manor gives mum the care she needs, in my experience of visiting, mum is clean, relaxed and generally as good as is possible. We the family could not possibly give her the care she receives at Nelson Manor. I cannot compare Nelson Manor with any other care home but I am very satisfied with how mum is cared for.
20 January 2023
My mum has only been in Nelson Manor for about three weeks. In that time, she has been cared for by the most professional and friendly staff. They can answer any questions we have and keep us updated on her care.
20 January 2023
My mum has been in quite a few care homes over the years and I can say that Nelson Manor is the best of all the care homes she has been to. All the staff are very professional, in every way from the cleaning staff to the nursing staff. Well done Nelson Manor Care Centre.
Latest Reviews for Nelson Manor Care Centre
17 April 2025
My relative has been bed bound for the last 8 years, unfortunately and is unable to participate in activities and socialise. Recently she does not seem to be very happy and gets very confused. She used to enjoy the banter with the staff but now seems to be lonely. She also needs help with feeding and drinking.
11 April 2025
Nelson Manor is a very professional place. Residents are well looked after and the staff are respectful and courteous. Rooms are well equipped and are kept clean and tidy at all times. The food is nutritious and prompt. The staff work hard for their residents. I only have 1 negative comment to make, some staff/bank staff have poor English, this at times makes communication difficult for residents seeking help.
11 April 2025
Made me and family very welcome.
10 April 2025
Nelson Manor has been a great help. They looked after my mum for several years and were excellent with providing her care - particularly as she was a difficult patient. More recently, they have been excellent at looking after my dad who has been at Nelson Manor care home for over a year. The rooms are spacious and clean with room for a wheel chair and space for guest chairs. The carers have always been great, they put on lots of fun activities and he's really enjoyed going out to the pub. The staff have also gone above and beyond and put on special dinners for him and his friends with white table cloths. The staff treat my dad with kindness and dignity. There are always multiple options of food throughout the day and a special meal can be requested if there isn't anything he would like. Having visited relatives in other care homes in the area I would rate Nelson Manor very highly and reccomended to anyone who needs help for their loved ones.
08 April 2025
Great caring people, friendly welcoming environment. My mother has settled in well here and already sees it as her home. The home is well maintained, clean and warm, which is great for my mother. I feel comfortable that mother is being looked after and this puts my mind at ease during challenging times. The staff are all friendly and professional.
01 July 2024
My aunt recently went into Nelson Manor the staff who work there are so lovely they have shown her so much kindness and respect from the housekeepers up to the Manager who is so down to earth and approachable. I cannot thank the staff enough for everything they have done and doing for my aunt.
16 February 2024
I am currently writing this review whilst sitting visiting my friend. The care here is excellent and the staff can not do enough for their residents and visitors. Immaculate, clean and always nice. God Bless.
20 November 2023
The care shown during Dad's time at Nelson Manor was wonderful. The staff were caring, professional and would go to any lengths to make sure Dad was comfortable and as content as possible in his final weeks. My sister and I were always made welcome and included in the process and decision-making. I wouldn't hesitate to recommend Nelson Manor. Lovely staff, lovely management, lovely care - thank you.
17 October 2023
I visit my husband on average 5-6 days each week, and on every visit, I find the staff are always polite, friendly and professional at all times. Staff are very caring towards my husband. They treat him with respect and dignity. The facilities are excellent. They offer a good range of activities and have a themed week every month with a singer. The food always appears to be appetising with a choice of food available.
14 July 2023
I've reviewed Nelson Manor Care Centre previously and given full marks and nothing has changed. I believe my Dad would not be alive if hadn't had the care and compassion he's had for the last two years here. I visit five days a week and it's so very rare that I have to 'mention' something (eg his food isn't cut up), every single employed carer (and nurse) shows complete empathy and kindness to all the residents. Pray that I never need a care home myself, but if I did, I would want it to be here. So very grateful to them all. Thank you so much.
06 June 2023
Though sadly my husband's stay at Nelson Manor was brief, I cannot speak highly enough of the care and attention he (and I and Bella the Family Dog) received, he was not really in a position to appreciate his short stay, but knowing him as I did, I am sure he felt cared for and content whilst there. I had not been able to visit the home prior to his arrival there, but am sure had I chosen somewhere for him to spend his last weeks, I could not have found anywhere more caring. Thank you to all the staff.
10 May 2023
Dad is safe and comfortable at Nelson Manor. He is very well cared for by the staff, who are all great. It's a calm and happy atmosphere and our family is reassured that dad is in very good hands. Thank you to everyone at Nelson Manor.
11 February 2023
I moved my father on the 14th of October 2022. The support, care and kindness is just outstanding. My father has lost all nervousness and anxiety and is very settled due to the excellent staff at Nelson Manor.
03 February 2023
Nelson Manor is a caring and well-run establishment. I feel we are kept up to date with all aspects of care for our mother. Things have improved greatly over the last few months since the management and admin appointments.
02 February 2023
The care home is very inviting, always greeted in reception with a welcome and smile from members of staff. Really caring and friendly members of staff, nothing is ever too much trouble. You can see all the staff genuinely care and seem very happy in their work. And the residents appear happy and content. Activities are held regularly and enjoyed by some residents. The day room and dining rooms are homely, tidy and clean. The food looks delicious and well-presented. The resident's rooms are also very clean, tidy and homely. Residents are also able to take some of their personal items to help them feel more at home. I would have no hesitation - highly recommend this care home to family and friends. Don't change a thing, you all do a fabulous job.
26 January 2023
My father is comfortable and relates well to the staff and his surroundings. Communication with the management is good and the staff are caring and keep me informed of any events relating to my father.
26 January 2023
Nelson care home is clean, well staffed and provides a high level of care for my mum. The staff know me and they know my mum well and address her needs with care.
20 January 2023
Overall I think Nelson Manor gives mum the care she needs, in my experience of visiting, mum is clean, relaxed and generally as good as is possible. We the family could not possibly give her the care she receives at Nelson Manor. I cannot compare Nelson Manor with any other care home but I am very satisfied with how mum is cared for.
20 January 2023
My mum has only been in Nelson Manor for about three weeks. In that time, she has been cared for by the most professional and friendly staff. They can answer any questions we have and keep us updated on her care.
20 January 2023
My mum has been in quite a few care homes over the years and I can say that Nelson Manor is the best of all the care homes she has been to. All the staff are very professional, in every way from the cleaning staff to the nursing staff. Well done Nelson Manor Care Centre.