Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Penlee Residential Care Home

stars
stars 21 December 2021
I would have no hesitation in recommending Penlee to anyone looking for residential care for their loved ones. My mum's stay there was relatively short but it could not have been happier. She was welcomed with warmth and genuine affection, and we felt very supported as her family too. The team are wonderful and will always go the extra mile to make those in their care feel loved and looked after. We will miss you!
Review from Karen C (Daughter of Resident/Service User)
stars
stars 28 October 2019
My uncle moved into Penlee a few years ago, and we remain in regular touch. He's extremely impressed with their care and I think eats better there than he did when he looked after himself. They always seem professional and friendly when I visit, and the room is clean and fresh-smelling. I think we've been lucky!
Review from Nick P (Nephew of Resident/Service User)
stars
stars 13 February 2019
My Mother moved into this home in December 2017 and is so happy here. The staff are wonderful, caring and attentive. They have planned activities and regular visits from singers, musicians, school children and others. I cannot fault this home they look after my Mum so well, and myself and my husband can walk in anytime to visit her.
Review from Mary Ann B (Daughter of Resident/Service User)