Submit a Review for Beechcroft Care Home
Palermo Road, Babbacombe, Torquay, TQ1 3NW
View Full Details of Beechcroft Care HomeLatest Reviews for Beechcroft Care Home
17 January 2025
My mother was at the care home for over two years, she sadly passed away in October 2024. I just want to say how supportive, kind, calm and caring everyone was, management, carers, cleaners, chefs and more are an amazing team, they treated my mother with the utmost respect and dignity, I cannot stress enough of how caring they really are, I was always kept in the loop about my mother's care. All staff were approachable, I felt comfortable when visiting my mother, everyone was on the same page, staff are a dedicated, close, caring team, all staff care and love to the highest standard, you all deserve recognition in every aspect of your jobs. I couldn't ask for a better place for my mother to stay, she got the best care she deserved without doubt. The home always smelt beautiful, lavender, everywhere was clean and tidy and the food was magnificent, everyone works hard. The manager and staff are absolutely amazing. Thank you for everything you all have done, I cannot thank you enough.
03 December 2024
My mother has been a resident at Beechcroft Care Home for more than two years. She has received consistently good care. The carers are friendly, highly motivated and the team is well-managed. I always feel welcome when I visit and always find her room clean, warm and comfortable. Communications with the home are excellent and I receive regular updates on her ongoing medical condition. They are always happy to facilitate phone calls with Mother. I have every confidence in the continuing care she will receive.
26 November 2024
Mum was taken into emergency care at Beechcroft following the sudden death of my father, her carer, almost two years ago. It took her a couple of months to settle in but the management and staff were extremely patient and helped to put our minds at ease during a difficult time. The carers at Beechcroft are always very welcoming, polite, friendly and helpful; mum seems happy and settled, has made friends, enjoys the food and activities and we take comfort in the knowledge that she is safe and well looked after. Between visits we speak to the manager and deputy manager regularly for updates on mum and they are always happy to take our calls, answer any questions we may have and keep us well informed of any health concerns or upcoming appointments. Mum will soon be leaving Beechcroft to come and live with me at home but I would like to thank everyone involved with her care for their hard work and dedication and for making mum's experience a lovely one. You are all amazing. Thank you.
18 November 2024
My darling father was in Beechcroft for his last months where he eventually, peacefully died on November 2nd. The love, care and devotion to his every need right up to the end and even after, was exemplary. The manager runs a very efficient home with staff who are the kindest, most patient and caring I've ever seen. My father was never left alone at any time day or night and each time my mother and I went home after being with him, we felt totally confident he was in the most caring of hands and never neglected. We cannot thank the manager and all of the staff without exception - carers, kitchen staff and the cleaner - enough for all they did, not just my father but for every kindness and care shown to my mother and myself also, especially in his last days. Thank you to all of you from the bottom of our hearts.
26 July 2022
They told me there was entertainment every day, not true. They said only low dementia people in, not true. Said it was like a mini holiday resort, not true. Saw a woman walking around in clothes too big for her. Wasn’t her clothes. She was dirty. Only left my mum in for one hour and took her out. They were charging me £2250 for 15 nights and only got half my money back. Please don’t use this care home. Wouldn’t let me see the room she was stopping in.
26 February 2022
My father was cared for in Beechcroft for almost 3 years. The care he was given was of the highest standard. He enjoyed every aspect of living at Beechcroft from the food to the entertainment. There are plenty of activities and an exercise session every week. His favourite time was when a Care Dog visited as he always had a dog before living at the care home. He was returned from hospital for end of life care and even though we couldn’t be with him due to Covid the staff gave him every comfort. The manager gave us regular updates on his condition and showed us every kindness. I am grateful he was at Beechcroft for his final days as I am sure he felt he was ‘home ‘.
16 February 2022
My uncle was a resident of Beechcroft Care Home from March 2020 until he sadly passed away on 30th January 2022. During this time and throughout the Covid pandemic the owner and staff of Beechcroft were exemplary in their care of him. They looked after him with care and compassion and love. I know he felt part of a family there. In sometimes very difficult circumstances they never failed in their caring and professional attitude to my uncle. I always felt he was safe and secure at Beechcroft which when visiting is difficult (because of Covid and the distance I live from the home) is extremely comforting.
Latest Reviews for Beechcroft Care Home
17 January 2025
My mother was at the care home for over two years, she sadly passed away in October 2024. I just want to say how supportive, kind, calm and caring everyone was, management, carers, cleaners, chefs and more are an amazing team, they treated my mother with the utmost respect and dignity, I cannot stress enough of how caring they really are, I was always kept in the loop about my mother's care. All staff were approachable, I felt comfortable when visiting my mother, everyone was on the same page, staff are a dedicated, close, caring team, all staff care and love to the highest standard, you all deserve recognition in every aspect of your jobs. I couldn't ask for a better place for my mother to stay, she got the best care she deserved without doubt. The home always smelt beautiful, lavender, everywhere was clean and tidy and the food was magnificent, everyone works hard. The manager and staff are absolutely amazing. Thank you for everything you all have done, I cannot thank you enough.
03 December 2024
My mother has been a resident at Beechcroft Care Home for more than two years. She has received consistently good care. The carers are friendly, highly motivated and the team is well-managed. I always feel welcome when I visit and always find her room clean, warm and comfortable. Communications with the home are excellent and I receive regular updates on her ongoing medical condition. They are always happy to facilitate phone calls with Mother. I have every confidence in the continuing care she will receive.
26 November 2024
Mum was taken into emergency care at Beechcroft following the sudden death of my father, her carer, almost two years ago. It took her a couple of months to settle in but the management and staff were extremely patient and helped to put our minds at ease during a difficult time. The carers at Beechcroft are always very welcoming, polite, friendly and helpful; mum seems happy and settled, has made friends, enjoys the food and activities and we take comfort in the knowledge that she is safe and well looked after. Between visits we speak to the manager and deputy manager regularly for updates on mum and they are always happy to take our calls, answer any questions we may have and keep us well informed of any health concerns or upcoming appointments. Mum will soon be leaving Beechcroft to come and live with me at home but I would like to thank everyone involved with her care for their hard work and dedication and for making mum's experience a lovely one. You are all amazing. Thank you.
18 November 2024
My darling father was in Beechcroft for his last months where he eventually, peacefully died on November 2nd. The love, care and devotion to his every need right up to the end and even after, was exemplary. The manager runs a very efficient home with staff who are the kindest, most patient and caring I've ever seen. My father was never left alone at any time day or night and each time my mother and I went home after being with him, we felt totally confident he was in the most caring of hands and never neglected. We cannot thank the manager and all of the staff without exception - carers, kitchen staff and the cleaner - enough for all they did, not just my father but for every kindness and care shown to my mother and myself also, especially in his last days. Thank you to all of you from the bottom of our hearts.
26 July 2022
They told me there was entertainment every day, not true. They said only low dementia people in, not true. Said it was like a mini holiday resort, not true. Saw a woman walking around in clothes too big for her. Wasn’t her clothes. She was dirty. Only left my mum in for one hour and took her out. They were charging me £2250 for 15 nights and only got half my money back. Please don’t use this care home. Wouldn’t let me see the room she was stopping in.
26 February 2022
My father was cared for in Beechcroft for almost 3 years. The care he was given was of the highest standard. He enjoyed every aspect of living at Beechcroft from the food to the entertainment. There are plenty of activities and an exercise session every week. His favourite time was when a Care Dog visited as he always had a dog before living at the care home. He was returned from hospital for end of life care and even though we couldn’t be with him due to Covid the staff gave him every comfort. The manager gave us regular updates on his condition and showed us every kindness. I am grateful he was at Beechcroft for his final days as I am sure he felt he was ‘home ‘.
16 February 2022
My uncle was a resident of Beechcroft Care Home from March 2020 until he sadly passed away on 30th January 2022. During this time and throughout the Covid pandemic the owner and staff of Beechcroft were exemplary in their care of him. They looked after him with care and compassion and love. I know he felt part of a family there. In sometimes very difficult circumstances they never failed in their caring and professional attitude to my uncle. I always felt he was safe and secure at Beechcroft which when visiting is difficult (because of Covid and the distance I live from the home) is extremely comforting.