Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Silverbirch Home

stars
stars 19 January 2024
Friendly staff who provide my auntie with excellent care. They accommodate her needs and keep her in a stable environment. Clean home and easily accessible for my aunt. Visiting hours are good, especially because I work full-time I receive regular updates on my aunt's care, and if anything arises, I am notified.
Review from Julie K (Niece of Resident/Service User)
stars
stars 26 January 2021
I feel my sister is very happy living here, and they treat her well. Although she can be challenging, its never a problem for staff to give her the best care. I always feel welcome when I come and see her. Just wish I could come and see her more, but I understand with Covid.
Review from A R (Sister of Resident/Service User)
stars
stars 11 December 2017
My sister has been living here over two years and I have seen a significant change in her attitude and behaviour.
Review from Carl C (Brother of Resident/Service User)
stars
stars 04 December 2017
When visiting my sister I find it always clean and welcoming. My sister always looks nice and happy. All staff members are very nice and helpful.
Review from Jennifer S (Sister of Resident/Service User)
stars
stars 27 February 2017
I am pleased with the resident's progress, he is doing so well and it is amazing how he has lost all that weight and he has become very active, as one time he did not want to do anything. I am very grateful for what you have done for him since he has been here at Silverbirch Care Home.
Review from E M (Mother of Resident/Service User)
stars
stars 10 February 2016
Good.
Review from S B (Friend of Resident/Service User)
stars
stars 19 January 2016
Very kind and helpful service. I am very happy that my daughter is taken well care of. She is very happy and the staff are very kind and helpful to her. Very nice family feel, I am very happy that my daughter is well cared for.
Review from S S (Mother of Resident/Service User)