Submit a Review for Harden Hall
235 Coalpool Lane, Walsall, WS3 1RF
View Full Details of Harden HallLatest Reviews for Harden Hall
11 April 2025
My auntie has been in this home for a while now and the difference in her is fantastic, the staff are very kind and welcoming and helpful, her friends and family feel she is safe and we feel reassured that she is well looked after. She has her hair done every week which she always did when she lived in her own home. I can't recommend this care home enough. Her family and friends would just like to thank the staff at harden hall for all there hard work and dedication.
11 April 2025
My step father in law due to his medical condition was admitted into Harden Hall and to be very honest we couldn't have wished for a better place for him to stay, such a lovely clean bright friendly place where all the staff take pride in there profession. The staff from day one make you feel as if you have always known them which puts your mind at ease knowing that your loved one is in a safe place being locked after by people who take pride in what they do. Thank you all.
11 April 2025
Very happy with the care mom is receiving at Harden Hall, all staff are friendly and caring. Her appetite has increased and she says the food is lovely. We are kept up to date with her progress or any problems either by email of face to face. It's a great relief for me and my family that mom is being so very well looked after and would highly recommend Harden Hall.
10 April 2025
Harden Hall is a really nice care home. When my Aunt needed full-time care I visited a lot of different providers, and Harden Hall stood out as the obvious choice. I'm always updated on any issues, and she is looked after with great care.
10 April 2025
I cant praise this care home enough. My dad is still settling in and has had a few difficulties but the carers show him respect and compassion. They adapt to his needs and find ways to assist with his adjustment that we haven't thought of. In addition they are happy to talk us and help us understand dementia too. Its been a steep learning curve but they have helped us immensely. We have great peace if mind that he is safe and well looked after. Thank you
10 April 2025
I have no hesitation in applauding all the team at Harden Hall Care Home. The facilities are excellent, and the staff are warm & engaging. I feel that my mum is safe in their care and in turn she is happy to reside there.
10 April 2025
My father has been in Harden Hall for over two years and has continually received excellent care during this time . He suffers from dementia and therefore needs 24 hour care. He is always treated with dignity by all the staff at all levels . They all know his name and interact with him really well. The care home always notifies me if he needs anything or if he is ill. He loves the food and his room is cleaned and maintained. He really enjoys having a coffee and a cake at the cafe. They also take him to see dementia friendly films at the cinema which he loves. I know my dad is cared for really well and that is a real blessing not having to worry about him so much .Before choosing Harden Hall I looked at quite a few homes and feel this is the best for him.
17 January 2025
Harden Hall is a fantastic care home the staff look after Mom with skill, care, compassion, respect and more. Every time I visit Mom is content and well looked after, plus the staff are always helpful and open with how she is, the extra activities are always great. The meals are fantastic and the home itself is very well kept. Mom is very happy to be there and I am happy that she is there, fully recommended.
15 January 2025
My sister has been in this home for a while, staff are caring and look after her very well, we are made to feel welcome when we visit and get offered a drink, they have a coffee shop open twice a week and hairdresser on site and I would recommend this home to anyone. 100 percent best place.
25 September 2024
Amazing! All the staff make sure they look out for my nan no matter what time of day it is! Every visit we get a full report of how she's been during the week. They make sure she has everything she needs and that she gets decent meals. Very happy with how Nan is being cared for!
17 September 2024
My mom went to Harden Hall for respite, I cannot thank the staff for all the help Mom has received from them, so professional in their approach towards the residents and families. Mom loves it, I myself feel at ease knowing she is in safe hands and that goes a long way. God bless you all.
28 August 2024
My mother-in-law has been in Harden Hall for almost 2 years and has been very happy there. The whole team are wonderful, always helpful and caring both with residents and visitors. For me personally, it is a huge relief that my wife has found somewhere for her Mum where she is happy and content and well looked after, as the home she was in prior to this was nowhere near as good. My wife used to be very stressed out but since moving mum to Harden Hall she has been so much better. The home is always clean and welcoming, and they all know us and always have a chat. My wife gets updates on her Mum on a regular basis. I do sometimes feel sorry for the staff as they seem rushed off their feet, but they always have a smile on their face. I don't think people really appreciate how hard it is to work in a care home, but I am so grateful that they do and they deserve all the praise they get.
27 August 2024
Harden Hall excels as a care home. The staff are wonderful, nothing is too much trouble and the care and kindness they show to my mum is second to none. Everyone from the management down to the cleaners are so kind and friendly. The home is always spotless, clean and welcoming. I know my Mum is very happy here.
22 August 2024
My mom has been in Harden Hall for over two years. The staff are all absolutely fantastic from the manager, receptionist, care staff, cleaners, laundry ladies, handyman and kitchen staff. Without exception, they are all kind and caring. The lounge area and bedrooms are lovely. The gardens have flowers, benches, gazebos and seating areas and are very pleasant. The food is good and my mom recently had a birthday party in the bar area which was wonderful. The kitchen staff provided a great buffet. There is a hairdresser and a chiropodist and dentist also visit. Nurses come in at least once a week and will check over the resident if there are any worries. The only problem we have had is my mom's hearing aid and dentures going missing. It is difficult for the staff to find them as my mom tends to take them out and some residents are able to walk about and pick them up, which is common in care homes. We are working with the staff to try and find ways to solve the problem.
31 July 2024
I have found the home to be great with residents, always let you know if there have been any problems. Care workers always sit down and discuss what activites they could do, dependant on the weather of course. The home is always welcoming and friendly.
16 July 2024
Basic care needs are not always met. Very friendly staff. Not as many activities as other care homes for residents. Visiting hours are limited and reception frequently has no one there to get in or out when visiting. The coffee shop is only open once a week on a Thursday 10-13.00 if a volunteer is in. Shame as it would be nice to visit and have a coffee on other days.
12 July 2024
My mother has limited mental capacity, minimal mobility, and can be challenging to care for. She has been a resident in Harden Hall for almost 18 months, and during that time the care she receives has been exceptional. The staff are always cheerful and friendly, and fully understand my mother's needs. She's definitely in the right place to get the care she needs!
09 July 2024
We have been very pleased with the care my Mother receives at Harden Hall. The staff are very caring and always pleasant. Everyone works very hard to keep all the residents looked after to a high standard. The home is well-run and is always clean and tidy. All of the staff take pride in their work and are very friendly and welcoming to visiting family and friends. All queries are dealt with efficiently and medical help is on hand if needed. The home is spacious and there are areas to sit with your relatives away from the main communal lounge/dining areas. Would definitely recommend.
05 July 2024
I cannot fault this care home, all staff are very polite and understanding of my mother-in-law's needs. It feels like home from home as soon as you walk in. Everybody is always smiling. The food always smells and looks delicious.
05 July 2024
All staff are polite smiling and have a caring manner to all residents. Very welcoming atmosphere as soon as you walk in. They are always doing activities to keep residents' minds active. Food looks delicious.
Latest Reviews for Harden Hall
11 April 2025
My auntie has been in this home for a while now and the difference in her is fantastic, the staff are very kind and welcoming and helpful, her friends and family feel she is safe and we feel reassured that she is well looked after. She has her hair done every week which she always did when she lived in her own home. I can't recommend this care home enough. Her family and friends would just like to thank the staff at harden hall for all there hard work and dedication.
11 April 2025
My step father in law due to his medical condition was admitted into Harden Hall and to be very honest we couldn't have wished for a better place for him to stay, such a lovely clean bright friendly place where all the staff take pride in there profession. The staff from day one make you feel as if you have always known them which puts your mind at ease knowing that your loved one is in a safe place being locked after by people who take pride in what they do. Thank you all.
11 April 2025
Very happy with the care mom is receiving at Harden Hall, all staff are friendly and caring. Her appetite has increased and she says the food is lovely. We are kept up to date with her progress or any problems either by email of face to face. It's a great relief for me and my family that mom is being so very well looked after and would highly recommend Harden Hall.
10 April 2025
Harden Hall is a really nice care home. When my Aunt needed full-time care I visited a lot of different providers, and Harden Hall stood out as the obvious choice. I'm always updated on any issues, and she is looked after with great care.
10 April 2025
I cant praise this care home enough. My dad is still settling in and has had a few difficulties but the carers show him respect and compassion. They adapt to his needs and find ways to assist with his adjustment that we haven't thought of. In addition they are happy to talk us and help us understand dementia too. Its been a steep learning curve but they have helped us immensely. We have great peace if mind that he is safe and well looked after. Thank you
10 April 2025
I have no hesitation in applauding all the team at Harden Hall Care Home. The facilities are excellent, and the staff are warm & engaging. I feel that my mum is safe in their care and in turn she is happy to reside there.
10 April 2025
My father has been in Harden Hall for over two years and has continually received excellent care during this time . He suffers from dementia and therefore needs 24 hour care. He is always treated with dignity by all the staff at all levels . They all know his name and interact with him really well. The care home always notifies me if he needs anything or if he is ill. He loves the food and his room is cleaned and maintained. He really enjoys having a coffee and a cake at the cafe. They also take him to see dementia friendly films at the cinema which he loves. I know my dad is cared for really well and that is a real blessing not having to worry about him so much .Before choosing Harden Hall I looked at quite a few homes and feel this is the best for him.
17 January 2025
Harden Hall is a fantastic care home the staff look after Mom with skill, care, compassion, respect and more. Every time I visit Mom is content and well looked after, plus the staff are always helpful and open with how she is, the extra activities are always great. The meals are fantastic and the home itself is very well kept. Mom is very happy to be there and I am happy that she is there, fully recommended.
15 January 2025
My sister has been in this home for a while, staff are caring and look after her very well, we are made to feel welcome when we visit and get offered a drink, they have a coffee shop open twice a week and hairdresser on site and I would recommend this home to anyone. 100 percent best place.
25 September 2024
Amazing! All the staff make sure they look out for my nan no matter what time of day it is! Every visit we get a full report of how she's been during the week. They make sure she has everything she needs and that she gets decent meals. Very happy with how Nan is being cared for!
17 September 2024
My mom went to Harden Hall for respite, I cannot thank the staff for all the help Mom has received from them, so professional in their approach towards the residents and families. Mom loves it, I myself feel at ease knowing she is in safe hands and that goes a long way. God bless you all.
28 August 2024
My mother-in-law has been in Harden Hall for almost 2 years and has been very happy there. The whole team are wonderful, always helpful and caring both with residents and visitors. For me personally, it is a huge relief that my wife has found somewhere for her Mum where she is happy and content and well looked after, as the home she was in prior to this was nowhere near as good. My wife used to be very stressed out but since moving mum to Harden Hall she has been so much better. The home is always clean and welcoming, and they all know us and always have a chat. My wife gets updates on her Mum on a regular basis. I do sometimes feel sorry for the staff as they seem rushed off their feet, but they always have a smile on their face. I don't think people really appreciate how hard it is to work in a care home, but I am so grateful that they do and they deserve all the praise they get.
27 August 2024
Harden Hall excels as a care home. The staff are wonderful, nothing is too much trouble and the care and kindness they show to my mum is second to none. Everyone from the management down to the cleaners are so kind and friendly. The home is always spotless, clean and welcoming. I know my Mum is very happy here.
22 August 2024
My mom has been in Harden Hall for over two years. The staff are all absolutely fantastic from the manager, receptionist, care staff, cleaners, laundry ladies, handyman and kitchen staff. Without exception, they are all kind and caring. The lounge area and bedrooms are lovely. The gardens have flowers, benches, gazebos and seating areas and are very pleasant. The food is good and my mom recently had a birthday party in the bar area which was wonderful. The kitchen staff provided a great buffet. There is a hairdresser and a chiropodist and dentist also visit. Nurses come in at least once a week and will check over the resident if there are any worries. The only problem we have had is my mom's hearing aid and dentures going missing. It is difficult for the staff to find them as my mom tends to take them out and some residents are able to walk about and pick them up, which is common in care homes. We are working with the staff to try and find ways to solve the problem.
31 July 2024
I have found the home to be great with residents, always let you know if there have been any problems. Care workers always sit down and discuss what activites they could do, dependant on the weather of course. The home is always welcoming and friendly.
16 July 2024
Basic care needs are not always met. Very friendly staff. Not as many activities as other care homes for residents. Visiting hours are limited and reception frequently has no one there to get in or out when visiting. The coffee shop is only open once a week on a Thursday 10-13.00 if a volunteer is in. Shame as it would be nice to visit and have a coffee on other days.
12 July 2024
My mother has limited mental capacity, minimal mobility, and can be challenging to care for. She has been a resident in Harden Hall for almost 18 months, and during that time the care she receives has been exceptional. The staff are always cheerful and friendly, and fully understand my mother's needs. She's definitely in the right place to get the care she needs!
09 July 2024
We have been very pleased with the care my Mother receives at Harden Hall. The staff are very caring and always pleasant. Everyone works very hard to keep all the residents looked after to a high standard. The home is well-run and is always clean and tidy. All of the staff take pride in their work and are very friendly and welcoming to visiting family and friends. All queries are dealt with efficiently and medical help is on hand if needed. The home is spacious and there are areas to sit with your relatives away from the main communal lounge/dining areas. Would definitely recommend.
05 July 2024
I cannot fault this care home, all staff are very polite and understanding of my mother-in-law's needs. It feels like home from home as soon as you walk in. Everybody is always smiling. The food always smells and looks delicious.
05 July 2024
All staff are polite smiling and have a caring manner to all residents. Very welcoming atmosphere as soon as you walk in. They are always doing activities to keep residents' minds active. Food looks delicious.