Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Holly Nook

stars
stars 08 October 2024
We are extremely satisfied with the overall care our son receives at AmBience Healthcare and would highly recommend this company.
Review from P A (Mother of Resident/Service User)
stars
stars 17 February 2023
Holly Nook is a place of happiness, you find a clean, warm, well-organised place, sunny big rooms with staff that can't do enough. A safe, friendly and organised centre. Many outside activities and amazing staff. You can call anytime, lovely gardens and sunny places. A little gem.
Review from Karen G (Mother of Resident/Service User)
stars
stars 27 March 2019
Excellent care from first visiting to now. Such an understanding staff who are caring and always go the extra mile.
Review from A E (Mother of Resident/Service User)
stars
stars 07 March 2019
Very welcoming, go out of their way to make you feel comfortable. Treat everyone as equal. Very supportive and most important for us, kept safe.
Review from June R (Mother of Resident/Service User)