88 St Mark's Road, London, W10 6BY
View Full Details of Alan Morkill HouseI always find when I visit the home all the staff are friendly and helpful. My brother is happy and well cared for.. I have no worries about his care at this home and am happy that he is in a safe place and staff are aware of his needs.
The person I was seeing, an ex Royal Borough of Kensington and Chelsea Councillor. seemed happy and content in her room. She made no negative comments to me and my friend visiting. Overall there seemed to be a pleasant atmosphere at the home and we were given a warm welcome. It was an uplifting visit. We plan to go see the lady again in the Spring.
My experience at Alan Morkill House has up to now been very good indeed.
My sister has been at Alan Morkill House for six months and has settled well. The staff are very caring and my sister is looked after very well.
Overall excellent. Thank you.
I find the staff at Alan Morkill House first class and always kind and respectful. The manager is very approachable and likewise very respectful, a credit to the care home. All in all, very pleased with Alan Morkill House.
I have no other issues with my visits except the wait time to enter the home could be more efficient. Having to wait around outside for 10 minutes while calling the home because no one is available to open the door is unacceptable. If visitors have only limited time we do not want to waste any of it waiting outside.
I was visiting my sister for the first time on Saturday. I have to say that the staff could not have been kinder or more helpful, particularly one lady.
My mother is very happy here. She is well looked after. The staff are very caring. Management is excellent.
My experience is not good regarding my Sister. Left sitting in a draft window opened on her back she caught a cold. No treatment, no nurse with knowledge of the patient's needs. I had to actually take her to the bathroom in the end. She many times was often left incontinent, that was not told to her relatives. She caught Covid the signs were with her on 29th of November about 4 days before she was admitted to hospital. I saw my sister was unwell on the 29th of November the lady took her blood pressure i saw her with the sphygmomanometer and asked what was the readings she took. It was 120/70 and 72 pulse I requested the manager to get her seen, for her to be seen by the doctor. I telephoned 1st of December for any information I could get and was told by an agency staff member, she informed me she was an agency staff and did not have the report on my sister to give me, but I could call back. The next communication was when she was found unresponsive and very sick.
Excellent level of care. My relative has been there for just over a year. I visit weekly, and I have found Alan Morkill House practically faultless in every way. Management and staff deal with any health-related issues effectively, treat her with dignity and respect and keep her happy. Whenever I visit I see a spotlessly clean, caring and happy place.
We moved my 93-year-old mum, who has dementia, from another home as it was closer to our home. The management and staff were very welcoming and accommodating before and after the move. The facilities, food and care are excellent. We feel it is a safe and caring environment for my mum. My mum has settled very well and is happy.
Overall good. The best thing is the manager, professional, caring, knowledgeable, and flexible. Staff is very friendly, and a positive attitude starts with the manager running through the whole care home. I was struck with the cleanliness, there is a constant effort at keeping the home clean in both the public and private areas. The environment is very positive, near a park, well served by public transit, generous parking, and a short walk from a great restaurant. I was surprised no one knew about it. The care home meals seem generous and well-prepared. Somewhat concerning was attention to dress. I found my wife walking in a public area without any shoes or slippers on even though she was accompanied with a care worker. Happily, I only needed to complain once. She also went a few days without a change of clothes, although she may have changed into pyjamas at bedtime. Very impressed with safety with entrance and exit codes, and two codes for the elevator. Congratulations.
Lovely people, good carers and nice manager.
Good staff. Lovely bedroom, shower and toilet room. Room in good decorative order. Bed and chair are comfortable. Room near to the general area where patients eat. Requires activities in the afternoon once or twice a week to encourage movement and keep the brain active. The staff are friendly and treat patients with respect. The place is left clean and the patients are secure. The garden needs some work to it. Garden table and chairs next to the patient's windows which spoils the view.
The care given is authentic, thoughtful and professional. All staff, carers, maintenance, managers and administrators are helpful and seem genuinely interested in the residents. I was reassured that my mother was being well looked after.
My aunt is settling in well. One carer, in particular, is a wonderful carer who communicates well and encourages my aunt to participate in activities and encourages interaction with other residents. The staff at Alan Morkill are making a difficult situation much easier.
The first impression was that the outside of the building/yard was clean and kept. Upon entering the building the home has a very clean and airy feeling. The staff were particularly helpful and friendly. The overall appearance of the home was clean (although I didn't see the bedroom of my mom).
Dad seems very well settled at Alan Morkill House. The staff are welcoming and friendly. I feel that Dad is in good hands.
Find the home and staff very nice. My nan's room is very clean and nice. They treat and keep my nan every well. She's very happy and well looked after.
I always find when I visit the home all the staff are friendly and helpful. My brother is happy and well cared for.. I have no worries about his care at this home and am happy that he is in a safe place and staff are aware of his needs.
The person I was seeing, an ex Royal Borough of Kensington and Chelsea Councillor. seemed happy and content in her room. She made no negative comments to me and my friend visiting. Overall there seemed to be a pleasant atmosphere at the home and we were given a warm welcome. It was an uplifting visit. We plan to go see the lady again in the Spring.
My experience at Alan Morkill House has up to now been very good indeed.
My sister has been at Alan Morkill House for six months and has settled well. The staff are very caring and my sister is looked after very well.
Overall excellent. Thank you.
I find the staff at Alan Morkill House first class and always kind and respectful. The manager is very approachable and likewise very respectful, a credit to the care home. All in all, very pleased with Alan Morkill House.
I have no other issues with my visits except the wait time to enter the home could be more efficient. Having to wait around outside for 10 minutes while calling the home because no one is available to open the door is unacceptable. If visitors have only limited time we do not want to waste any of it waiting outside.
I was visiting my sister for the first time on Saturday. I have to say that the staff could not have been kinder or more helpful, particularly one lady.
My mother is very happy here. She is well looked after. The staff are very caring. Management is excellent.
My experience is not good regarding my Sister. Left sitting in a draft window opened on her back she caught a cold. No treatment, no nurse with knowledge of the patient's needs. I had to actually take her to the bathroom in the end. She many times was often left incontinent, that was not told to her relatives. She caught Covid the signs were with her on 29th of November about 4 days before she was admitted to hospital. I saw my sister was unwell on the 29th of November the lady took her blood pressure i saw her with the sphygmomanometer and asked what was the readings she took. It was 120/70 and 72 pulse I requested the manager to get her seen, for her to be seen by the doctor. I telephoned 1st of December for any information I could get and was told by an agency staff member, she informed me she was an agency staff and did not have the report on my sister to give me, but I could call back. The next communication was when she was found unresponsive and very sick.
Excellent level of care. My relative has been there for just over a year. I visit weekly, and I have found Alan Morkill House practically faultless in every way. Management and staff deal with any health-related issues effectively, treat her with dignity and respect and keep her happy. Whenever I visit I see a spotlessly clean, caring and happy place.
We moved my 93-year-old mum, who has dementia, from another home as it was closer to our home. The management and staff were very welcoming and accommodating before and after the move. The facilities, food and care are excellent. We feel it is a safe and caring environment for my mum. My mum has settled very well and is happy.
Overall good. The best thing is the manager, professional, caring, knowledgeable, and flexible. Staff is very friendly, and a positive attitude starts with the manager running through the whole care home. I was struck with the cleanliness, there is a constant effort at keeping the home clean in both the public and private areas. The environment is very positive, near a park, well served by public transit, generous parking, and a short walk from a great restaurant. I was surprised no one knew about it. The care home meals seem generous and well-prepared. Somewhat concerning was attention to dress. I found my wife walking in a public area without any shoes or slippers on even though she was accompanied with a care worker. Happily, I only needed to complain once. She also went a few days without a change of clothes, although she may have changed into pyjamas at bedtime. Very impressed with safety with entrance and exit codes, and two codes for the elevator. Congratulations.
Lovely people, good carers and nice manager.
Good staff. Lovely bedroom, shower and toilet room. Room in good decorative order. Bed and chair are comfortable. Room near to the general area where patients eat. Requires activities in the afternoon once or twice a week to encourage movement and keep the brain active. The staff are friendly and treat patients with respect. The place is left clean and the patients are secure. The garden needs some work to it. Garden table and chairs next to the patient's windows which spoils the view.
The care given is authentic, thoughtful and professional. All staff, carers, maintenance, managers and administrators are helpful and seem genuinely interested in the residents. I was reassured that my mother was being well looked after.
My aunt is settling in well. One carer, in particular, is a wonderful carer who communicates well and encourages my aunt to participate in activities and encourages interaction with other residents. The staff at Alan Morkill are making a difficult situation much easier.
The first impression was that the outside of the building/yard was clean and kept. Upon entering the building the home has a very clean and airy feeling. The staff were particularly helpful and friendly. The overall appearance of the home was clean (although I didn't see the bedroom of my mom).
Dad seems very well settled at Alan Morkill House. The staff are welcoming and friendly. I feel that Dad is in good hands.
Find the home and staff very nice. My nan's room is very clean and nice. They treat and keep my nan every well. She's very happy and well looked after.