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214 Finchley Road, London, NW3 6DH
View Full Details of Spring GroveLatest Reviews for Spring Grove
13 December 2024
My mother spent the last fifteen months of her life at Spring Grove, and I am extremely grateful to the carers and everyone involved in running the home for what turned out to be a genuinely happy time for her. She wasn't keen on moving there. She had lived independently at home until she was 93, but following a fall she reluctantly agreed to move to a home. She discovered she really liked it. She was no longer anxious about managing on her own and was able to relax and enjoy the last part of her life. She was extremely well cared for, in terms of health, personal care, and nutrition. But more than that, for at least a year was able to join in the daily activities which brought her fun and stimulation. She developed excellent relationships with her carers and blossomed in a way that I would not have thought possible. When her health failed in the final weeks of her life the staff bent over backwards to allow us to spend our last time with her. A truly exceptional Care Home.
11 December 2024
Our mother spent the last fifteen months of her life in Spring Grove and we couldn't have been happier with the way she was cared for - as an individual. At the end when she was failing all the staff went out of their way to make things easier for us. Saying goodbye to them after she had left us really felt like saying goodbye to friends. I'll miss them. When we first started looking for a place for her we visited several homes and Spring Grove really stood out from the rest. You won't find residents staring vacantly at the TV for hours. For those who want to join in activities, there is plenty of variety. There's news, art projects, exercise classes - my mum was amazingly good (for a 94-year-old) at keeping a ball in the air and loved boxing (imaginary opponents)! Both care staff and admin staff are great at interacting with the residents which is so important for making it feel like a real home. If staying in the family home is no longer an option, you can't do better than Spring Grove.
10 December 2024
Mum lived at Spring Grove for about 9 months before she passed away and I am extremely grateful for the care she received. Spring Grove was recommended by Mum's GP and, whilst it may not be the shiniest care home compared to others, it is incredibly well run and the care Mum received was amazing. The staff are deeply committed, kind, hard-working, understanding, and compassionate and they work together as a team and communicate well with each other. Mum's key worker was lovely and the staff are completely consistent e.g. we never saw agency staff, which means they really got to know Mum and her family. Family and friends who visited Mum consistently commented on the kindness and care they observed. Communication with our family was excellent, and we were incredibly touched that two members of staff very kindly came to Mum's funeral. We are hugely grateful to everyone at Spring Grove for their care and kindness and recommend Spring Grove without hesitation.
06 December 2024
My mother was fortunate enough to be cared for at Spring Grove from early 2024 until her death, peacefully, in November 2024. We looked at many homes - with some trepidation (because it is so hard to evaluate a home - to make a decision based on wallpaper, room views, etc when all that you really want to find out is whether kindness is on offer). I cannot speak highly enough of the staff - their endless patience (coaxing her to eat or drink when Alzheimer's had destroyed the interest in either), hard work and compassion. Despite shyness, she was gently persuaded (other than when it was beyond her) to join other residents for activities (rather than retreat to her room) and it clearly did her good. The staff gained her trust and affection (no mean feat, when any zest for life has drained away and their job was to sustain her nonetheless). She, and the family, are tremendously grateful - and, should the time come, I can only hope I will be looked after half as well.
28 November 2024
Mum lived at Spring Grove for three and a half years until she recently peacefully passed away, I cannot thank the staff for the wonderful care she received in her very happy home. Mum had ongoing care needs due to the progression of Parkinson's Disease and dementia, she was supported superbly and made to feel at home from day one. With regular doctor's visits, a very high standard of clinical care, and fabulous carers, for whom, nothing was ever too much trouble. Mum thoroughly enjoyed all the entertainment and activities provided in the lounge. Mum always had regular hair appointments which she was able to continue enjoying at Spring Grove. Mum enjoyed the great menus and the regular supply of tea and biscuits, the staff were so patient, always supporting her when she became too frail to drink without assistance. I spent Mum's last days with her and it was wonderful to see the very loving care she received, I will never forget the kindness and support I received at this difficult time.
09 October 2024
Both my sister and I are happy that Dad is being cared for by such wonderful people who take pride in caring for others. It is fantastic and I would happily stay here myself.
09 September 2024
My aunt lived at Spring Grove for five years until her peaceful passing earlier this year, and I could not be more grateful for the care she received there. She took to the place instantly, having previously visited friends there, and was made part of the community from day one. The staff I got to know - many of whom were there throughout the five years - were kind, skilled, compassionate and incredibly hard-working, and communication with me as next of kin about her ups and downs was excellent throughout. I have another close relative in a different care home that is newer, shinier and smarter, but the 'feel' just isn't as warm or homely as at Spring Grove - they have really got something right in their culture of care. The end, when it inevitably came, was managed with great kindness, understanding and helpfulness too. I am hugely grateful to everyone at the home.
15 August 2024
I am very happy that we found Spring Grove for my mum, where she is cared for well and the team seems really lovely. It has obviously been a hard decision and a tough road to get here: this was not the old age Mum wanted. That said, I found them very helpful in understanding the process of getting Mum in. They were kind to her, making sure that she wanted to move. I felt that they understood her situation better than I did and that she would be in good hands there. Mum has been a resident of Spring Grove for a year now. She enjoys daily visits from her beloved family and dear friends. Her room is peaceful, and the lift access to the large garden is much appreciated for fresh air and change of scene. The activities team provide a fun calendar of events and activities, and the manager is always responsive, friendly, and kind. The team seem happy - this makes a difference. Care packages are reviewed twice a year, so prices do increase. Worth knowing.
10 June 2024
As the LPA of a resident (2019) aged c. 98 with dementia, I can vouch for his well-being over 5 years. The cheerfulness of the staff who care for him is aptly symbolized by the welcome at the front desk always given to me when I visit. Thank you to the manager and your highly professional team.
07 May 2024
I can’t overstate the warm welcome and excellent care given to my partner during his 3-week respite stay in April. The staff here are well trained, know exactly what is expected of them and always deliver with a smile. Our only disappointment was a lack of opportunity to exercise in the fresh air due to garden landscaping work being carried out at the time.
16 January 2024
Spring Grove has cared for our very elderly colleague and friend for four years now and he is happy and well looked after by the team. The home is a very welcoming place to visit and the staff are always very helpful.
16 January 2024
I cannot praise Spring Grove enough. From my husband's two periods of respite care through to his longer stay until his death 2 weeks ago he was wonderfully looked after. He wasn't always the easiest person, but sometimes he was, and all the carers responded to him with love and dignity and a huge amount of patience. I don't know how they manage it, but they do. I visited my husband daily so I was able to observe and see how wonderful the care was. An odd thing to say, but I'm missing my visits to Spring Grove and chats with all the carers and my talking with the other residents. I loved the informality, but knowing that a careful eye was always present. I sincerely hope the staff get all the support that they deserve.
16 January 2024
When we needed to find a care home for my father at short notice last year, a friend recommended Spring Grove, based on her positive experience. Ever since, we have been impressed by and grateful for the professional, responsive and caring team, as well as the home's warm and active atmosphere and the attention to residents' well-being in all aspects of day-to-day life. My father says the staff are consistently kind and patient, which we have also observed, and they know him as an individual, respecting and responding to his preferences. In our experience, all residents are treated with dignity, respect and warmth. The day-to-day care is excellent, including management of health issues, meals and nutrition, and attention to the environment. The activities offered are varied, thoughtfully delivered, and tailored to residents' interests. Communication with us is very good, with telephone updates whenever anything changes, and I feel I can raise any concerns or questions at any time.
16 January 2024
My mum, who has dementia, has been a resident at Spring Grove since March 2023. The staff have been so lovely and patient looking after her. And I'm so delighted that many of the staff members have been at the care home since March, giving Mum the chance to form relationships. I think you all do an amazing job! There is always a smiling face when I come to visit. Spring Grove always keeps us informed about how Mum is, and they have an excellent GP who visits once a week. They work hard to try to get Mum to join in with the activities. Thank you for all your excellent care.
11 December 2023
Friendly, helpful, good communication from all staff. A nice place for the elderly and infirm to be stimulating and caring.
25 August 2023
Our mother has been so well-cared for at Spring Grove. She moved into Spring Grove in the autumn of 2021. Since then her dementia symptoms have increased, meaning it is often more difficult to get her to do regular tasks such as taking medications, healthy eating and drinking enough fluids during the day. The staff know her preferences well and are always so patient with her and try different ways to persuade her to do things. The environment at Spring Grove is gentle and soothing but with a range of activities that all residents can join in with. Recent renovation works earlier this spring (2023) have meant the addition of a lovely terrace overlooked by trees and plants where residents can relax outside, with friends or family. Staff have been particularly helpful in facilitating phone calls when our mother wants to speak to us (including of course during 'lockdown' measures in Covid when we were unable to visit), and keeping us well-informed about any health updates or concerns.
12 May 2023
I would like to thank all at Spring Grove, particularly the carers who attended to my mother, from day to day, for all their patient care over the last two years. It was sad indeed to witness her decline, but the family always felt that the home was doing its very best to look after her well in those particularly difficult Covid-affected years, not least while maintaining a cheerful manner, which cannot always be easy. It meant that we did not have to worry. The reception staff were unfailingly helpful and positive too.
04 May 2023
I have visited my brother on three separate occasions, and each time, I have been impressed by the level of care in Spring Grove. The staff are friendly, respectful to their residents and welcoming to their guests and families. My brother seems happy and relaxed, and the staff who attend to him are always attentive to his needs, which he can no longer express verbally. Thank you for all you do to make him comfortable.
02 May 2023
I have been visiting a friend on a weekly basis who has been a resident for almost two years, and in that time, I have found Spring Grove to be a very welcoming and friendly place with very helpful staff who have a positive, caring attitude. The premises are always clean and tidy. Residents seem happy they are treated with kindness and dignity.
20 April 2023
The staff at Spring Grove have provided friendly, kind, capable, patient and unstinting care for my mother in the last years of her life. Their excellent care means that my mother has been comfortable and at peace in her last months. I have always felt confident that she was in good hands, and it has been a big relief to know she was being so well looked after. Sadly, my mother couldn't participate in the range of activities provided for residents, but I observed some of these, and the programme of events looked stimulating. The staff have been always friendly and welcoming, which I appreciated as I had to travel some distance to visit my mother. They are sensitive and understanding. Spring Grove is well-run and spotlessly clean. It has a friendly, welcoming, family-like atmosphere. I would wholeheartedly recommend Spring Grove to anyone looking for a care home.
Latest Reviews for Spring Grove
13 December 2024
My mother spent the last fifteen months of her life at Spring Grove, and I am extremely grateful to the carers and everyone involved in running the home for what turned out to be a genuinely happy time for her. She wasn't keen on moving there. She had lived independently at home until she was 93, but following a fall she reluctantly agreed to move to a home. She discovered she really liked it. She was no longer anxious about managing on her own and was able to relax and enjoy the last part of her life. She was extremely well cared for, in terms of health, personal care, and nutrition. But more than that, for at least a year was able to join in the daily activities which brought her fun and stimulation. She developed excellent relationships with her carers and blossomed in a way that I would not have thought possible. When her health failed in the final weeks of her life the staff bent over backwards to allow us to spend our last time with her. A truly exceptional Care Home.
11 December 2024
Our mother spent the last fifteen months of her life in Spring Grove and we couldn't have been happier with the way she was cared for - as an individual. At the end when she was failing all the staff went out of their way to make things easier for us. Saying goodbye to them after she had left us really felt like saying goodbye to friends. I'll miss them. When we first started looking for a place for her we visited several homes and Spring Grove really stood out from the rest. You won't find residents staring vacantly at the TV for hours. For those who want to join in activities, there is plenty of variety. There's news, art projects, exercise classes - my mum was amazingly good (for a 94-year-old) at keeping a ball in the air and loved boxing (imaginary opponents)! Both care staff and admin staff are great at interacting with the residents which is so important for making it feel like a real home. If staying in the family home is no longer an option, you can't do better than Spring Grove.
10 December 2024
Mum lived at Spring Grove for about 9 months before she passed away and I am extremely grateful for the care she received. Spring Grove was recommended by Mum's GP and, whilst it may not be the shiniest care home compared to others, it is incredibly well run and the care Mum received was amazing. The staff are deeply committed, kind, hard-working, understanding, and compassionate and they work together as a team and communicate well with each other. Mum's key worker was lovely and the staff are completely consistent e.g. we never saw agency staff, which means they really got to know Mum and her family. Family and friends who visited Mum consistently commented on the kindness and care they observed. Communication with our family was excellent, and we were incredibly touched that two members of staff very kindly came to Mum's funeral. We are hugely grateful to everyone at Spring Grove for their care and kindness and recommend Spring Grove without hesitation.
06 December 2024
My mother was fortunate enough to be cared for at Spring Grove from early 2024 until her death, peacefully, in November 2024. We looked at many homes - with some trepidation (because it is so hard to evaluate a home - to make a decision based on wallpaper, room views, etc when all that you really want to find out is whether kindness is on offer). I cannot speak highly enough of the staff - their endless patience (coaxing her to eat or drink when Alzheimer's had destroyed the interest in either), hard work and compassion. Despite shyness, she was gently persuaded (other than when it was beyond her) to join other residents for activities (rather than retreat to her room) and it clearly did her good. The staff gained her trust and affection (no mean feat, when any zest for life has drained away and their job was to sustain her nonetheless). She, and the family, are tremendously grateful - and, should the time come, I can only hope I will be looked after half as well.
28 November 2024
Mum lived at Spring Grove for three and a half years until she recently peacefully passed away, I cannot thank the staff for the wonderful care she received in her very happy home. Mum had ongoing care needs due to the progression of Parkinson's Disease and dementia, she was supported superbly and made to feel at home from day one. With regular doctor's visits, a very high standard of clinical care, and fabulous carers, for whom, nothing was ever too much trouble. Mum thoroughly enjoyed all the entertainment and activities provided in the lounge. Mum always had regular hair appointments which she was able to continue enjoying at Spring Grove. Mum enjoyed the great menus and the regular supply of tea and biscuits, the staff were so patient, always supporting her when she became too frail to drink without assistance. I spent Mum's last days with her and it was wonderful to see the very loving care she received, I will never forget the kindness and support I received at this difficult time.
09 October 2024
Both my sister and I are happy that Dad is being cared for by such wonderful people who take pride in caring for others. It is fantastic and I would happily stay here myself.
09 September 2024
My aunt lived at Spring Grove for five years until her peaceful passing earlier this year, and I could not be more grateful for the care she received there. She took to the place instantly, having previously visited friends there, and was made part of the community from day one. The staff I got to know - many of whom were there throughout the five years - were kind, skilled, compassionate and incredibly hard-working, and communication with me as next of kin about her ups and downs was excellent throughout. I have another close relative in a different care home that is newer, shinier and smarter, but the 'feel' just isn't as warm or homely as at Spring Grove - they have really got something right in their culture of care. The end, when it inevitably came, was managed with great kindness, understanding and helpfulness too. I am hugely grateful to everyone at the home.
15 August 2024
I am very happy that we found Spring Grove for my mum, where she is cared for well and the team seems really lovely. It has obviously been a hard decision and a tough road to get here: this was not the old age Mum wanted. That said, I found them very helpful in understanding the process of getting Mum in. They were kind to her, making sure that she wanted to move. I felt that they understood her situation better than I did and that she would be in good hands there. Mum has been a resident of Spring Grove for a year now. She enjoys daily visits from her beloved family and dear friends. Her room is peaceful, and the lift access to the large garden is much appreciated for fresh air and change of scene. The activities team provide a fun calendar of events and activities, and the manager is always responsive, friendly, and kind. The team seem happy - this makes a difference. Care packages are reviewed twice a year, so prices do increase. Worth knowing.
10 June 2024
As the LPA of a resident (2019) aged c. 98 with dementia, I can vouch for his well-being over 5 years. The cheerfulness of the staff who care for him is aptly symbolized by the welcome at the front desk always given to me when I visit. Thank you to the manager and your highly professional team.
07 May 2024
I can’t overstate the warm welcome and excellent care given to my partner during his 3-week respite stay in April. The staff here are well trained, know exactly what is expected of them and always deliver with a smile. Our only disappointment was a lack of opportunity to exercise in the fresh air due to garden landscaping work being carried out at the time.
16 January 2024
Spring Grove has cared for our very elderly colleague and friend for four years now and he is happy and well looked after by the team. The home is a very welcoming place to visit and the staff are always very helpful.
16 January 2024
I cannot praise Spring Grove enough. From my husband's two periods of respite care through to his longer stay until his death 2 weeks ago he was wonderfully looked after. He wasn't always the easiest person, but sometimes he was, and all the carers responded to him with love and dignity and a huge amount of patience. I don't know how they manage it, but they do. I visited my husband daily so I was able to observe and see how wonderful the care was. An odd thing to say, but I'm missing my visits to Spring Grove and chats with all the carers and my talking with the other residents. I loved the informality, but knowing that a careful eye was always present. I sincerely hope the staff get all the support that they deserve.
16 January 2024
When we needed to find a care home for my father at short notice last year, a friend recommended Spring Grove, based on her positive experience. Ever since, we have been impressed by and grateful for the professional, responsive and caring team, as well as the home's warm and active atmosphere and the attention to residents' well-being in all aspects of day-to-day life. My father says the staff are consistently kind and patient, which we have also observed, and they know him as an individual, respecting and responding to his preferences. In our experience, all residents are treated with dignity, respect and warmth. The day-to-day care is excellent, including management of health issues, meals and nutrition, and attention to the environment. The activities offered are varied, thoughtfully delivered, and tailored to residents' interests. Communication with us is very good, with telephone updates whenever anything changes, and I feel I can raise any concerns or questions at any time.
16 January 2024
My mum, who has dementia, has been a resident at Spring Grove since March 2023. The staff have been so lovely and patient looking after her. And I'm so delighted that many of the staff members have been at the care home since March, giving Mum the chance to form relationships. I think you all do an amazing job! There is always a smiling face when I come to visit. Spring Grove always keeps us informed about how Mum is, and they have an excellent GP who visits once a week. They work hard to try to get Mum to join in with the activities. Thank you for all your excellent care.
11 December 2023
Friendly, helpful, good communication from all staff. A nice place for the elderly and infirm to be stimulating and caring.
25 August 2023
Our mother has been so well-cared for at Spring Grove. She moved into Spring Grove in the autumn of 2021. Since then her dementia symptoms have increased, meaning it is often more difficult to get her to do regular tasks such as taking medications, healthy eating and drinking enough fluids during the day. The staff know her preferences well and are always so patient with her and try different ways to persuade her to do things. The environment at Spring Grove is gentle and soothing but with a range of activities that all residents can join in with. Recent renovation works earlier this spring (2023) have meant the addition of a lovely terrace overlooked by trees and plants where residents can relax outside, with friends or family. Staff have been particularly helpful in facilitating phone calls when our mother wants to speak to us (including of course during 'lockdown' measures in Covid when we were unable to visit), and keeping us well-informed about any health updates or concerns.
12 May 2023
I would like to thank all at Spring Grove, particularly the carers who attended to my mother, from day to day, for all their patient care over the last two years. It was sad indeed to witness her decline, but the family always felt that the home was doing its very best to look after her well in those particularly difficult Covid-affected years, not least while maintaining a cheerful manner, which cannot always be easy. It meant that we did not have to worry. The reception staff were unfailingly helpful and positive too.
04 May 2023
I have visited my brother on three separate occasions, and each time, I have been impressed by the level of care in Spring Grove. The staff are friendly, respectful to their residents and welcoming to their guests and families. My brother seems happy and relaxed, and the staff who attend to him are always attentive to his needs, which he can no longer express verbally. Thank you for all you do to make him comfortable.
02 May 2023
I have been visiting a friend on a weekly basis who has been a resident for almost two years, and in that time, I have found Spring Grove to be a very welcoming and friendly place with very helpful staff who have a positive, caring attitude. The premises are always clean and tidy. Residents seem happy they are treated with kindness and dignity.
20 April 2023
The staff at Spring Grove have provided friendly, kind, capable, patient and unstinting care for my mother in the last years of her life. Their excellent care means that my mother has been comfortable and at peace in her last months. I have always felt confident that she was in good hands, and it has been a big relief to know she was being so well looked after. Sadly, my mother couldn't participate in the range of activities provided for residents, but I observed some of these, and the programme of events looked stimulating. The staff have been always friendly and welcoming, which I appreciated as I had to travel some distance to visit my mother. They are sensitive and understanding. Spring Grove is well-run and spotlessly clean. It has a friendly, welcoming, family-like atmosphere. I would wholeheartedly recommend Spring Grove to anyone looking for a care home.