455 Hillcross Avenue, Morden, SM4 4BZ
View Full Details of Abbey House - MordenI find the staff very caring. They seek to meet the needs of their clients respectfully. I feel welcomed when I arrive. If I have any concerns about my friend, I feel confident in approaching the staff in the knowledge that her needs will be ministered to. This is a good home trying to meet the challenging needs they experience on a day-to-day basis.
It is a nice place, safe, secure and in a quiet location. The carers are polite and helpful. The manager has always been helpful and kind as well.
The home is well-managed, and the manager is very kind and friendly. Some of the carers speak very little English which can sometimes be a problem. The home is a bit old and can be a bit updated. The food is always a critical issue. Fresh cooked food is always preferable, so having a cook may be a good idea though the taste in food varies a lot. Some are fussy and will eat only very good food, others don’t mind. I liked the dining room but not the sitting room with the TV which is small and annoying. Would be good to think of some activities that residents can do together - like exercises, playing games together like chess, cards, backgammon, etc. More activities that engage the residents' brains and encourage communication with each other will be recommendable, not just sitting in front of the TV like zombies. But in general, the home is trying to provide good care and comfort. Thank you!
Overall, Abbey House - Morden is a very well-run care home. My friend has been living at Abbey House for about three years and has settled in well. The staff at Abbey House are very kind and caring. The residents are able to go out very often and access the community. The home arranges activities very often which the residents enjoy.
My brother has been a resident at Abbey House for a few years, and in that time, he has been happy and content. The staff are kind and caring. Any requests by the family are proactively addressed by the assistant manager. I have found the environment to be clean and tidy.
I find the staff very caring. They seek to meet the needs of their clients respectfully. I feel welcomed when I arrive. If I have any concerns about my friend, I feel confident in approaching the staff in the knowledge that her needs will be ministered to. This is a good home trying to meet the challenging needs they experience on a day-to-day basis.
It is a nice place, safe, secure and in a quiet location. The carers are polite and helpful. The manager has always been helpful and kind as well.
The home is well-managed, and the manager is very kind and friendly. Some of the carers speak very little English which can sometimes be a problem. The home is a bit old and can be a bit updated. The food is always a critical issue. Fresh cooked food is always preferable, so having a cook may be a good idea though the taste in food varies a lot. Some are fussy and will eat only very good food, others don’t mind. I liked the dining room but not the sitting room with the TV which is small and annoying. Would be good to think of some activities that residents can do together - like exercises, playing games together like chess, cards, backgammon, etc. More activities that engage the residents' brains and encourage communication with each other will be recommendable, not just sitting in front of the TV like zombies. But in general, the home is trying to provide good care and comfort. Thank you!
Overall, Abbey House - Morden is a very well-run care home. My friend has been living at Abbey House for about three years and has settled in well. The staff at Abbey House are very kind and caring. The residents are able to go out very often and access the community. The home arranges activities very often which the residents enjoy.
My brother has been a resident at Abbey House for a few years, and in that time, he has been happy and content. The staff are kind and caring. Any requests by the family are proactively addressed by the assistant manager. I have found the environment to be clean and tidy.