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21 Bickley Road, Bickley, Bromley, BR1 2ND
View Full Details of Queens CourtLatest Reviews for Queens Court
18 January 2021
All my dealings with all the members of staff and management have been highly positive. I feel that my sister is in the best place possible, given her condition. I would recommend anyone looking for residential care for a relative to take a look at Archer's Point.
16 January 2018
This is a lovely home that feels like a home not a hotel. In the reception area are lots of things! Flowers, pictures, books, fish tank, bric a brac, it is homely. I suppose this is personal taste but for our mum, it was like the home she had to leave. Since mum's arrival here in spring 2017, management, staff, cleaners and all employed here have helped to make mum feel safe and at home. The manager kept us informed of any concerns and difficulties arising, seeking us out to talk to when visiting. Staff are welcoming and always present in the main lounge area. From observations when visiting, service users are treated with respect and dignity, given informed choices and encouraged to be independent. When a dietary and weight concern arose, the manager called in the appropriate health professionals to advise. We have confidence and trust in this home and mum has said on more than one occasion, "they are very good here."
05 July 2017
My mother has been at Archer's Point for 1 1/2 years. When she was first accepted as a resident she was quite distressed. However, the owner's and the staff were able to alleviate that anxiety. Additionally, mother was losing weight but steps were taken to get a nutritionist to review her and set up a programme for her. As a result, her weight has gone up and she looks well and healthy. My mother has settled in and is happy.
29 May 2017
The home could do with a complete refurbishment, it is so old fashioned. The taps are loose in the sinks. The fishpond in the garden is very dirty but the flowers are nice in the garden. The TV in the room does not work. Staff seem friendly enough though it's a shame only continental breakfast is served, no egg, bacon and beans. There are no walk-in showers, only a bath with a lift.
Latest Reviews for Queens Court
18 January 2021
All my dealings with all the members of staff and management have been highly positive. I feel that my sister is in the best place possible, given her condition. I would recommend anyone looking for residential care for a relative to take a look at Archer's Point.
16 January 2018
This is a lovely home that feels like a home not a hotel. In the reception area are lots of things! Flowers, pictures, books, fish tank, bric a brac, it is homely. I suppose this is personal taste but for our mum, it was like the home she had to leave. Since mum's arrival here in spring 2017, management, staff, cleaners and all employed here have helped to make mum feel safe and at home. The manager kept us informed of any concerns and difficulties arising, seeking us out to talk to when visiting. Staff are welcoming and always present in the main lounge area. From observations when visiting, service users are treated with respect and dignity, given informed choices and encouraged to be independent. When a dietary and weight concern arose, the manager called in the appropriate health professionals to advise. We have confidence and trust in this home and mum has said on more than one occasion, "they are very good here."
05 July 2017
My mother has been at Archer's Point for 1 1/2 years. When she was first accepted as a resident she was quite distressed. However, the owner's and the staff were able to alleviate that anxiety. Additionally, mother was losing weight but steps were taken to get a nutritionist to review her and set up a programme for her. As a result, her weight has gone up and she looks well and healthy. My mother has settled in and is happy.
29 May 2017
The home could do with a complete refurbishment, it is so old fashioned. The taps are loose in the sinks. The fishpond in the garden is very dirty but the flowers are nice in the garden. The TV in the room does not work. Staff seem friendly enough though it's a shame only continental breakfast is served, no egg, bacon and beans. There are no walk-in showers, only a bath with a lift.