Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Chapel Hill

stars
stars 10 January 2023
Chapel hill respite rehab was an amazing and good place to be. The staff were really kind, caring, appreciative and hard working. While I was in Chapel Hill, Crayford mental health rehab choice support, I really enjoyed the way the manager speaks to clients and encourages them, it is absolutely amazing and caring and loving. She is very understanding with staff as well. So, since I have found Chapel Hill support, to be honest, I had a great time with the team, staff and managers. Despite the fact that I left because I was unwell. Overall, Chapel Hill is a good place where the staff are always there to do their best to make sure each and everyone is ok.
Review from D A (Resident / Service User)
stars
stars 14 March 2022
These people deserve a medal. So kind and caring. The manager takes time to speak to respite care patients, as she does all others that live there. Every single member of staff I met was accommodating and professional. They work so hard. I worked in the care sector myself before I got ill and I totally understand how hard the staff work. Chapel Hill you're amazing.
Review from Paula W (Respite Resident/Service User)