Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
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Staff stars
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Latest Reviews for Dalemead Care Home Ltd

stars
stars 25 January 2024
Excellent care from staff who really do a great job with nice surroundings. They even took my mum to church for many years on Sundays with taxis I booked for her. Care that goes above and beyond. My mum was resident from September 2017 - January 2024 and always I found the care and staff to be of the highest quality. I could regularly video call her through the activities organiser. They had a guitarist who played classic songs on request on a Friday in the lovely light Orangery room. Really cheerful surroundings. I was always offered a drink by the staff when I arrived. Could get hand cream to massage my mum's hands given to me for instance. The best decision I ever made on behalf of my mum was to choose Dalemead. She was a resident on Orchid ward. You will be glad you chose Dalemead. It's a totally wonderful care home.
Review from Anna S (Daughter of Resident/Service User)