Latest Reviews for Deer Lodge
16 November 2023
We felt reassured and welcomed on our first visit with a view to moving my father. Staff have been unfailingly warm, helpful and empathetic whenever we have visited, and my father is clearly safe and content. Staff are alert to his developing needs and take action as appropriate. Communication is good, and we are both delighted to have found the right place for Dad.
21 June 2023
A lovely home from home. Everyone is welcoming and so kind. My mum is safe and well cared for.
26 May 2023
Deer Lodge is a small residential home, with fourteen beds only, so there are not often vacancies. Cosy and intimate, may even feel a little cramped on first inspection. Most of the staff have been there many years so everyone knows your name and gets to know your individual needs and preferences. The staff are very friendly and you feel more like part of a family than an anonymous face in a hotel. My sister has been there for four years and is very happy. She is severely disabled so needs constant help and supervision. The food is excellent, no complaints there. There is a TV lounge/dining room at the rear and a pleasant garden and patio area for residents to enjoy, weather permitting. As a pensioner myself I find the cost of all the care homes terrifying, but Deer Lodge is no worse than most in that regard. If it cost half the amount I would still think it expensive but when you've been on a pension for 28 years everything is expensive! My sister gets all the care she needs, in a pleasant clean and safe environment and that's what matters.
16 May 2023
Our mum is a new resident in this lovely small caring care home where all the staff cannot do enough to care and be there for mum and all the other residents. We visited many others but knew immediately this gem of a home was the place for mum to be and looked after. The staff are always smiling, welcome you when you come to visit and work extremely hard always with a smile. The garden is lovely and the residents are able to go outside when the weather is good which is lovely. There are activities and exercises which they all enjoy and can take part in. The food is very good, fresh and a good variety. Visitors are always welcome anytime and no need to call in advance. The organisation of medication is good, a hairdresser is available if needed and love and care is shown always.
29 September 2022
My mother has been a resident for 9 years and I cannot thank the staff enough. They are professional and friendly very helpful and understanding. They work long hours and they never moan, always smiling and approachable with any questions that you may have.
21 July 2022
Deer Lodge is a house that has been converted into a care home and still has that homely feel. It only has a limited number of residents and a regular team of carers. Quite a few staff have been there for a long time which I think shows morale is high. As a regular visitor, I have become familiar with not only the staff but the other residents. I have been very impressed with the staff who show great patience, kindness and good humour towards those in their care. I feel very lucky to have found Deer Lodge to look after my mother.
08 March 2022
Mum was looked after at Deer Lodge for six months as a temporary placement. The staff were fantastic. Caring, kind and super-efficient. There is a homely feel and I would highly recommend. My only criticism would be the lack of activities for those able, but Covid had interrupted this.
08 March 2022
Deer Lodge is a small homely care home providing a safe, caring environment for the day to day care of our lovely mum. The carers are amazing. Everyone is so friendly and welcoming and because of its small size, everyone knows everyone else. It really is a home from home.
30 December 2020
The care and attention my mother received whilst living at Deer Lodge were exemplary. The team are attentive, courteous and professional at all times, and being a small care home, with only a few residents, they are able to establish a warm, welcoming and loving environment. Mum was very happy at Deer Lodge and it quickly became her home from home. I have every confidence in the procedures that the care team have put into place due to Covid19 and can not recommend Deer Lodge enough.
08 December 2020
It has already been 1 year since I came into this lovely home and I can say that I would recommend it to everybody. This is more than a care home, it is a real home, the staff are very friendly and experienced, the management very kind and helpful in any circumstances. They handled this crisis very well as there were no infections here. Staff get tested weekly and the residents monthly. I can say that I feel very safe here.
11 November 2020
Mum's been a resident in 3 care homes and in and out of hospital over the last 2 years. I can without a doubt say that the care she has received at Deer Lodge has been the best. The staff all go that extra mile to look after Mum, are proactive in how to make her more comfortable, and make both me and my sisters feel very welcome when visiting or phoning Mum. The staff have been very supportive of Mum with her eating, trying very hard to give her meals that she likes and encouraging her to eat when she isn't getting enough nutrition. They also encourage her to leave her room, even though she's not very sociable and may decide she wants to go downstairs at somewhat anti-social times. Coronavirus has made everyone's life difficult, but particularly those working in the care sector, and the staff and management of Deer Lodge have really worked hard to make sure that it hasn't compromised the care shown for all residents - thank you.
02 November 2020
The care my dad got in Deer Lodge was second to none. The staff are all amazing and did all they could to support dad's needs and also were very supportive with me as well. They involved all the residents in activities on a daily basis to stimulate them and also involved any visitors who were there at the time. If ever dad was unwell they would phone me to let me know. All the staff went over and beyond when it came to the resident's welfare. I cannot thank all of the staff enough for making my dads time there so happy.
08 September 2020
My mum has been a resident since 2016 when her dementia worsened and we could no longer look after her. Since the first time I walked in there I have felt confident that my mum is well cared for and treated as ‘family’. In the early days the management team gave me and Mum lots of emotional support through a very tough time. Even when you know it’s the correct decision it isn’t easy to see a loved one move away, but I have never had a doubt that her care is of the highest standard. The staff at Deer Lodge are absolutely wonderful and really get to know each resident’s likes and dislikes. Because Deer Lodge is quite small (14 residents) it doesn’t feel like an institution. When you visit you truly feel that you are visiting a family home. I would not hesitate to recommend Deer Lodge and thank all the staff for doing such a brilliant job.
03 September 2020
My mum has been a resident at Deer Lodge since Oct 2013 when her Alzheimers worsened. It is a small, cosy and welcoming home with the most wonderful carers. Mum has been looked after in a dignified and loving way with tremendous support from all of the staff and management. Time is taken to understand the needs of both the residents and their families, it is a real home from home. The main asset of Deer Lodge is the staff, mum still has the same carers as when she arrived seven years ago. I would highly recommend Deer Lodge.
Latest Reviews for Deer Lodge
16 November 2023
We felt reassured and welcomed on our first visit with a view to moving my father. Staff have been unfailingly warm, helpful and empathetic whenever we have visited, and my father is clearly safe and content. Staff are alert to his developing needs and take action as appropriate. Communication is good, and we are both delighted to have found the right place for Dad.
21 June 2023
A lovely home from home. Everyone is welcoming and so kind. My mum is safe and well cared for.
26 May 2023
Deer Lodge is a small residential home, with fourteen beds only, so there are not often vacancies. Cosy and intimate, may even feel a little cramped on first inspection. Most of the staff have been there many years so everyone knows your name and gets to know your individual needs and preferences. The staff are very friendly and you feel more like part of a family than an anonymous face in a hotel. My sister has been there for four years and is very happy. She is severely disabled so needs constant help and supervision. The food is excellent, no complaints there. There is a TV lounge/dining room at the rear and a pleasant garden and patio area for residents to enjoy, weather permitting. As a pensioner myself I find the cost of all the care homes terrifying, but Deer Lodge is no worse than most in that regard. If it cost half the amount I would still think it expensive but when you've been on a pension for 28 years everything is expensive! My sister gets all the care she needs, in a pleasant clean and safe environment and that's what matters.
16 May 2023
Our mum is a new resident in this lovely small caring care home where all the staff cannot do enough to care and be there for mum and all the other residents. We visited many others but knew immediately this gem of a home was the place for mum to be and looked after. The staff are always smiling, welcome you when you come to visit and work extremely hard always with a smile. The garden is lovely and the residents are able to go outside when the weather is good which is lovely. There are activities and exercises which they all enjoy and can take part in. The food is very good, fresh and a good variety. Visitors are always welcome anytime and no need to call in advance. The organisation of medication is good, a hairdresser is available if needed and love and care is shown always.
29 September 2022
My mother has been a resident for 9 years and I cannot thank the staff enough. They are professional and friendly very helpful and understanding. They work long hours and they never moan, always smiling and approachable with any questions that you may have.
21 July 2022
Deer Lodge is a house that has been converted into a care home and still has that homely feel. It only has a limited number of residents and a regular team of carers. Quite a few staff have been there for a long time which I think shows morale is high. As a regular visitor, I have become familiar with not only the staff but the other residents. I have been very impressed with the staff who show great patience, kindness and good humour towards those in their care. I feel very lucky to have found Deer Lodge to look after my mother.
08 March 2022
Mum was looked after at Deer Lodge for six months as a temporary placement. The staff were fantastic. Caring, kind and super-efficient. There is a homely feel and I would highly recommend. My only criticism would be the lack of activities for those able, but Covid had interrupted this.
08 March 2022
Deer Lodge is a small homely care home providing a safe, caring environment for the day to day care of our lovely mum. The carers are amazing. Everyone is so friendly and welcoming and because of its small size, everyone knows everyone else. It really is a home from home.
30 December 2020
The care and attention my mother received whilst living at Deer Lodge were exemplary. The team are attentive, courteous and professional at all times, and being a small care home, with only a few residents, they are able to establish a warm, welcoming and loving environment. Mum was very happy at Deer Lodge and it quickly became her home from home. I have every confidence in the procedures that the care team have put into place due to Covid19 and can not recommend Deer Lodge enough.
08 December 2020
It has already been 1 year since I came into this lovely home and I can say that I would recommend it to everybody. This is more than a care home, it is a real home, the staff are very friendly and experienced, the management very kind and helpful in any circumstances. They handled this crisis very well as there were no infections here. Staff get tested weekly and the residents monthly. I can say that I feel very safe here.
11 November 2020
Mum's been a resident in 3 care homes and in and out of hospital over the last 2 years. I can without a doubt say that the care she has received at Deer Lodge has been the best. The staff all go that extra mile to look after Mum, are proactive in how to make her more comfortable, and make both me and my sisters feel very welcome when visiting or phoning Mum. The staff have been very supportive of Mum with her eating, trying very hard to give her meals that she likes and encouraging her to eat when she isn't getting enough nutrition. They also encourage her to leave her room, even though she's not very sociable and may decide she wants to go downstairs at somewhat anti-social times. Coronavirus has made everyone's life difficult, but particularly those working in the care sector, and the staff and management of Deer Lodge have really worked hard to make sure that it hasn't compromised the care shown for all residents - thank you.
02 November 2020
The care my dad got in Deer Lodge was second to none. The staff are all amazing and did all they could to support dad's needs and also were very supportive with me as well. They involved all the residents in activities on a daily basis to stimulate them and also involved any visitors who were there at the time. If ever dad was unwell they would phone me to let me know. All the staff went over and beyond when it came to the resident's welfare. I cannot thank all of the staff enough for making my dads time there so happy.
08 September 2020
My mum has been a resident since 2016 when her dementia worsened and we could no longer look after her. Since the first time I walked in there I have felt confident that my mum is well cared for and treated as ‘family’. In the early days the management team gave me and Mum lots of emotional support through a very tough time. Even when you know it’s the correct decision it isn’t easy to see a loved one move away, but I have never had a doubt that her care is of the highest standard. The staff at Deer Lodge are absolutely wonderful and really get to know each resident’s likes and dislikes. Because Deer Lodge is quite small (14 residents) it doesn’t feel like an institution. When you visit you truly feel that you are visiting a family home. I would not hesitate to recommend Deer Lodge and thank all the staff for doing such a brilliant job.
03 September 2020
My mum has been a resident at Deer Lodge since Oct 2013 when her Alzheimers worsened. It is a small, cosy and welcoming home with the most wonderful carers. Mum has been looked after in a dignified and loving way with tremendous support from all of the staff and management. Time is taken to understand the needs of both the residents and their families, it is a real home from home. The main asset of Deer Lodge is the staff, mum still has the same carers as when she arrived seven years ago. I would highly recommend Deer Lodge.