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397/399 London Road, North Cheam, Sutton, SM3 8JH
View Full Details of Elm GladeLatest Reviews for Elm Glade
17 December 2024
My father is a resident at Elm Glade Care Home. The staff are amazing with great caring skills combined with empathy when required. My father's rooms is large and totally suited to his needs.to the rear is a lovely garden and their staff hold events like barbecues for residents and visitors alike.
04 December 2024
My dad has been in Elm Glade Residential Home for 3 years. We have always felt he is well cared for and his individual needs have been observed and addressed. He can't communicate therefore the staff have had to be very observant to pick up health issues which have been passed to his GP efficiently. We are very grateful to the staff for the kind way they look after him.
01 October 2024
This is a lovely friendly and caring home. We transferred our Mum here from another home that looked really nice, seemed very posh, but was sadly lacking when it came to the actual caring. Every single member of staff we've met has been fantastic. Very friendly and caring.
14 August 2024
My mother has been a resident at Elm Glade for four years now. She suffers from dementia which has had a continued cognitive and psychological effect which cannot be reversed. The staff have provided fantastic support and understanding and they continue to do so. Elm Glade provides an empathetic and caring environment which is very reassuring to me.
09 August 2024
I'm very pleased with the care my mum received at Elm Glade. The staff are very friendly and helpful and seem very kind towards my mum. Mum seems happy enough there. The food is always really appetising looking and she eats well.
30 July 2024
The home is friendly and their staff are very caring. My mum is always well turned out and tidy. Care has been taken to match earnings and necklace to what she is wearing. She is always happy when with the staff so she obviously trusts them. They make a point of letting me know of any problems if they occur.
28 November 2023
My mum-in-law has been staying at Elm Glade Residential Care Home for about a month now. She seems so happy there and tells us how she loves being there. The staff and management have played an important role in this, and for that, I am truly grateful. She is being well looked after, and the food and hospitality have been excellent. She shares a bedroom, which has turned out to be a great decision. There is a wide range of activities, which she has been encouraged to do and has been dancing to music, which she loves. It's been a great relief for the family to see how well she has settled in. Thank you, Elm Glade.
13 November 2023
My mum has been at Elm Glade for about 8 months. Her dementia meant that the first few weeks were confusing and difficult for her. The carers however understood and were able to help her make the transition to her new life. She has a very nice room looking out onto the large garden. We were able to bring in a couple of her own armchairs, plus a TV which was kindly installed on the wall for her. The standard of care is very high, the carers are always kind, attentive and patient. There is no doubt that Mum's general well-being has improved since she's been at Elm Glade. Whenever we visit, the staff are welcoming and always have time to discuss and help with any questions we may have. We are very satisfied with the level of service being provided, we know Mum is in good hands and is being well cared for. We are glad we found and chose Elm Glade.
13 November 2023
Mum has been a resident at Elm Glade for 5 years now. She is very happy and feels safe and well-supported in all aspects of her care. Mum has a good size bedroom with her own furniture, pictures and ornaments making us feel very homely. Home-made meals are very good and those needing food liquidised due to swallowing problems are very well managed, with advice from a dietitian, ensuring all dietary needs are met. Every member of staff is approachable and attentive to her needs. Elm Glade is very well-managed, is clean tidy and welcomes family members and visitors. Staff keep us well informed and any concerns with health are dealt with by visits from the doctor, dentist or chiropodist as required. Activities in the TV lounge leading into the conservatory and garden, perfect care.
Latest Reviews for Elm Glade
17 December 2024
My father is a resident at Elm Glade Care Home. The staff are amazing with great caring skills combined with empathy when required. My father's rooms is large and totally suited to his needs.to the rear is a lovely garden and their staff hold events like barbecues for residents and visitors alike.
04 December 2024
My dad has been in Elm Glade Residential Home for 3 years. We have always felt he is well cared for and his individual needs have been observed and addressed. He can't communicate therefore the staff have had to be very observant to pick up health issues which have been passed to his GP efficiently. We are very grateful to the staff for the kind way they look after him.
01 October 2024
This is a lovely friendly and caring home. We transferred our Mum here from another home that looked really nice, seemed very posh, but was sadly lacking when it came to the actual caring. Every single member of staff we've met has been fantastic. Very friendly and caring.
14 August 2024
My mother has been a resident at Elm Glade for four years now. She suffers from dementia which has had a continued cognitive and psychological effect which cannot be reversed. The staff have provided fantastic support and understanding and they continue to do so. Elm Glade provides an empathetic and caring environment which is very reassuring to me.
09 August 2024
I'm very pleased with the care my mum received at Elm Glade. The staff are very friendly and helpful and seem very kind towards my mum. Mum seems happy enough there. The food is always really appetising looking and she eats well.
30 July 2024
The home is friendly and their staff are very caring. My mum is always well turned out and tidy. Care has been taken to match earnings and necklace to what she is wearing. She is always happy when with the staff so she obviously trusts them. They make a point of letting me know of any problems if they occur.
28 November 2023
My mum-in-law has been staying at Elm Glade Residential Care Home for about a month now. She seems so happy there and tells us how she loves being there. The staff and management have played an important role in this, and for that, I am truly grateful. She is being well looked after, and the food and hospitality have been excellent. She shares a bedroom, which has turned out to be a great decision. There is a wide range of activities, which she has been encouraged to do and has been dancing to music, which she loves. It's been a great relief for the family to see how well she has settled in. Thank you, Elm Glade.
13 November 2023
My mum has been at Elm Glade for about 8 months. Her dementia meant that the first few weeks were confusing and difficult for her. The carers however understood and were able to help her make the transition to her new life. She has a very nice room looking out onto the large garden. We were able to bring in a couple of her own armchairs, plus a TV which was kindly installed on the wall for her. The standard of care is very high, the carers are always kind, attentive and patient. There is no doubt that Mum's general well-being has improved since she's been at Elm Glade. Whenever we visit, the staff are welcoming and always have time to discuss and help with any questions we may have. We are very satisfied with the level of service being provided, we know Mum is in good hands and is being well cared for. We are glad we found and chose Elm Glade.
13 November 2023
Mum has been a resident at Elm Glade for 5 years now. She is very happy and feels safe and well-supported in all aspects of her care. Mum has a good size bedroom with her own furniture, pictures and ornaments making us feel very homely. Home-made meals are very good and those needing food liquidised due to swallowing problems are very well managed, with advice from a dietitian, ensuring all dietary needs are met. Every member of staff is approachable and attentive to her needs. Elm Glade is very well-managed, is clean tidy and welcomes family members and visitors. Staff keep us well informed and any concerns with health are dealt with by visits from the doctor, dentist or chiropodist as required. Activities in the TV lounge leading into the conservatory and garden, perfect care.