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55 Westmoreland Avenue, Hornchurch, RM11 2EJ
View Full Details of Arran ManorLatest Reviews for Arran Manor
20 March 2025
My brother had been at Arran Manor for 19 months before he passed away in December. I felt that we, as a family, were lucky to have found him such a caring home. He had severe dementia and was getting worse over the last few months of his life. The staff, and I must mention tow of them who were extremely kind to him when it got difficult for him to understand had so much patience and understanding for him. The Home made us feel comfortable for our visits to see him and always offered us Tea or coffee which was so nice of them. Members of the caring team even came to his funeral which was a lovely thing to do and was appreciated so much by our family On the day of his funeral, the team all stood outside the Home to say their goodbyes to him which was very moving. I think about the old folks in Arran quite often and wonder how they are doing. I think it might be time for me to pop back to the home for that cup of tea.
18 December 2024
I continue to be very happy with the care Mum receives. The staff are very patient as her dementia can make her challenging to deal with but they are always happy and smiling. They also inform me at every stage of anything to do with Mum's well-being and listen to my suggestions to help and support her challenging behaviours. I witness this at every visit with other residents too.
03 October 2024
My aunt had been at Arran Manor for over 3 years. After an initial settling-in period she has become very comfortable there and enjoys interacting with the staff. She always remarks on how lovely 'the girls' are. She feels safe and cared for.
26 September 2024
My auntie has been a resident at Arran Manor for several years since the death of her husband. As a next of kin, I have been impressed with the quality of care and the overall environment. The care home offers a welcoming atmosphere. The facilities are well-maintained, in a comfortable and safe environment for residents, more a home from home, than a formal care institution. The communal areas are spacious and well-furnished, encouraging social interaction among residents. The care provided at Arran Manor is extremely good. The staff are genuinely compassionate, ensuring that each resident receives personalised care tailored to their needs and allowing residents to feel valued and supported. Arran Manor Care Home offers a high standard of care in a friendly and supportive environment. The dedication of the staff makes it a pleasant place for residents to live. I would recommend Arran Manor to anyone looking for quality care for their loved ones.
23 September 2024
My mum has been a resident at Arran Manor since May 2010. She went in with mild Dementia but this has progressed greatly and is now very advanced. She is bed-bound and needs feeding with liquidised food. The staff regularly have to turn mum to stop bed sores. The standard of care is very good and the staff are friendly, efficient and very caring.
20 September 2024
My mother who was the service user was treated with dignity and respect all of the time that she was resident at Arron Manor. Her health improved when she first became a resident, which to me shows that there is a very, very high level of care provided. I would fully recommend this home based on my personal experiences. What a shame I can only give a five-star assessment.
Latest Reviews for Arran Manor
20 March 2025
My brother had been at Arran Manor for 19 months before he passed away in December. I felt that we, as a family, were lucky to have found him such a caring home. He had severe dementia and was getting worse over the last few months of his life. The staff, and I must mention tow of them who were extremely kind to him when it got difficult for him to understand had so much patience and understanding for him. The Home made us feel comfortable for our visits to see him and always offered us Tea or coffee which was so nice of them. Members of the caring team even came to his funeral which was a lovely thing to do and was appreciated so much by our family On the day of his funeral, the team all stood outside the Home to say their goodbyes to him which was very moving. I think about the old folks in Arran quite often and wonder how they are doing. I think it might be time for me to pop back to the home for that cup of tea.
18 December 2024
I continue to be very happy with the care Mum receives. The staff are very patient as her dementia can make her challenging to deal with but they are always happy and smiling. They also inform me at every stage of anything to do with Mum's well-being and listen to my suggestions to help and support her challenging behaviours. I witness this at every visit with other residents too.
03 October 2024
My aunt had been at Arran Manor for over 3 years. After an initial settling-in period she has become very comfortable there and enjoys interacting with the staff. She always remarks on how lovely 'the girls' are. She feels safe and cared for.
26 September 2024
My auntie has been a resident at Arran Manor for several years since the death of her husband. As a next of kin, I have been impressed with the quality of care and the overall environment. The care home offers a welcoming atmosphere. The facilities are well-maintained, in a comfortable and safe environment for residents, more a home from home, than a formal care institution. The communal areas are spacious and well-furnished, encouraging social interaction among residents. The care provided at Arran Manor is extremely good. The staff are genuinely compassionate, ensuring that each resident receives personalised care tailored to their needs and allowing residents to feel valued and supported. Arran Manor Care Home offers a high standard of care in a friendly and supportive environment. The dedication of the staff makes it a pleasant place for residents to live. I would recommend Arran Manor to anyone looking for quality care for their loved ones.
23 September 2024
My mum has been a resident at Arran Manor since May 2010. She went in with mild Dementia but this has progressed greatly and is now very advanced. She is bed-bound and needs feeding with liquidised food. The staff regularly have to turn mum to stop bed sores. The standard of care is very good and the staff are friendly, efficient and very caring.
20 September 2024
My mother who was the service user was treated with dignity and respect all of the time that she was resident at Arron Manor. Her health improved when she first became a resident, which to me shows that there is a very, very high level of care provided. I would fully recommend this home based on my personal experiences. What a shame I can only give a five-star assessment.