Submit a Review for Mountview Recovery Unit
Rickmansworth Road, Northwood, HA6 2RD
View Full Details of Mountview Recovery UnitLatest Reviews for Mountview Recovery Unit
22 January 2025
Just had a lovely time at the Christmas party here. The staff have been wonderful. Lovely food and music for us all. My sister is happy here and very well cared for throughout the year.
21 January 2025
My daughter is being very well cared for and I am very satisfied with her treatment. The facilities are good and she is kept fairly active.
21 January 2025
I have been visiting my friend since she came to Mountview at the beginning of 2019. She is very contact here and feels safe. The staff are caring and very kind. She doesn't always want to eat at mealtimes and staff have been happy to prepare something out of hours.
10 September 2024
I am happy to stay here. The food is ok. Care is very good. Facilities are good. Staff are very good.
03 September 2024
Everything is okay.
01 August 2024
The staff are very friendly and helpful. Residents are looked after very well.
24 July 2024
My sister is very well looked after and very happy in this home. All staff are very helpful and caring. Thank you.
09 January 2024
Christmas party. Good overall but the music is too loud. Food is good.
02 January 2024
Lovely staff looking after the residents.
07 November 2022
My experience has been very good. I have no problems.
19 December 2019
I feel very safe here and I love my room. I love my food as it's very good. I have my medicine regularly that keeps me well and the staff are good to me and I trust them. We have day and night staff so I am secure. I get on well with the other residents. I have started going out with the staff to the shops and they help me buy my toiletries. I do my washing and drying here and the staff help me with my needs.
01 February 2018
I am happy at Mountview Recovery Unit and the food is nice and it is nice there. I've been here eight years next year.
30 January 2018
Very friendly, homely feeling with attentive, helpful staff. All meals cooked on-site. Clean and tidy. Medication monitored and given on time without further prompting.
20 November 2017
The staff in the home are normally very helpful and compassionate, there are very few that are not. The facilities for washing and bathing are kept clean daily.
24 March 2017
My brother is being cared for like a family member. All his needs are catered for but unfortunately, he has now been assessed for full nursing care, so has to move to a nursing home. I shall be very sad the day he leaves as the staff have become like friends. They always contact me if any problems day or night. Wonderful people and delightful home from home.
07 September 2016
My sister has been a resident here for nearly two years. She is happy here, likes the staff and enjoys her meals. She cannot cope on her own and this home has given her the care that she needs. The home is clean and well cared for, the staff are caring, which is what she needs.
07 September 2016
All staff pleasant and helpful and a keen interest in the resident's welfare.
10 August 2016
My husband has recently had two respite stays at Mountview, for a week in June and a weekend in July. I have only the highest praise for the way in which the staff managed my husband and for the level of care provided. Everyone was fully aware of his individual needs and challenges and tailored his care to meet these. During the course of the last year a number of homes have refused to accept my husband because of his challenging behaviour, however Mountview staff have met these needs and I have felt reassured by their excellent service.
Latest Reviews for Mountview Recovery Unit
22 January 2025
Just had a lovely time at the Christmas party here. The staff have been wonderful. Lovely food and music for us all. My sister is happy here and very well cared for throughout the year.
21 January 2025
My daughter is being very well cared for and I am very satisfied with her treatment. The facilities are good and she is kept fairly active.
21 January 2025
I have been visiting my friend since she came to Mountview at the beginning of 2019. She is very contact here and feels safe. The staff are caring and very kind. She doesn't always want to eat at mealtimes and staff have been happy to prepare something out of hours.
10 September 2024
I am happy to stay here. The food is ok. Care is very good. Facilities are good. Staff are very good.
03 September 2024
Everything is okay.
01 August 2024
The staff are very friendly and helpful. Residents are looked after very well.
24 July 2024
My sister is very well looked after and very happy in this home. All staff are very helpful and caring. Thank you.
09 January 2024
Christmas party. Good overall but the music is too loud. Food is good.
02 January 2024
Lovely staff looking after the residents.
07 November 2022
My experience has been very good. I have no problems.
19 December 2019
I feel very safe here and I love my room. I love my food as it's very good. I have my medicine regularly that keeps me well and the staff are good to me and I trust them. We have day and night staff so I am secure. I get on well with the other residents. I have started going out with the staff to the shops and they help me buy my toiletries. I do my washing and drying here and the staff help me with my needs.
01 February 2018
I am happy at Mountview Recovery Unit and the food is nice and it is nice there. I've been here eight years next year.
30 January 2018
Very friendly, homely feeling with attentive, helpful staff. All meals cooked on-site. Clean and tidy. Medication monitored and given on time without further prompting.
20 November 2017
The staff in the home are normally very helpful and compassionate, there are very few that are not. The facilities for washing and bathing are kept clean daily.
24 March 2017
My brother is being cared for like a family member. All his needs are catered for but unfortunately, he has now been assessed for full nursing care, so has to move to a nursing home. I shall be very sad the day he leaves as the staff have become like friends. They always contact me if any problems day or night. Wonderful people and delightful home from home.
07 September 2016
My sister has been a resident here for nearly two years. She is happy here, likes the staff and enjoys her meals. She cannot cope on her own and this home has given her the care that she needs. The home is clean and well cared for, the staff are caring, which is what she needs.
07 September 2016
All staff pleasant and helpful and a keen interest in the resident's welfare.
10 August 2016
My husband has recently had two respite stays at Mountview, for a week in June and a weekend in July. I have only the highest praise for the way in which the staff managed my husband and for the level of care provided. Everyone was fully aware of his individual needs and challenges and tailored his care to meet these. During the course of the last year a number of homes have refused to accept my husband because of his challenging behaviour, however Mountview staff have met these needs and I have felt reassured by their excellent service.