Submit a Review for Rowallan House
17 Little Heath, Chadwell Heath, Romford, RM6 4XX
View Full Details of Rowallan HouseLatest Reviews for Rowallan House
17 October 2024
My Mum has been in the care of Rowallan House for approx 2 years. I have been happy with the way she has been treated and the care given.
03 October 2024
Mum has been at Rowallen House for nearly four years and is being well looked after. I am really happy with the manager and the other staff who try to do things for her the best they can.
30 September 2024
My sister has been at Rowallan House for 5 years, the staff are very caring and compassionate and always attend to her need with care and understanding.
12 September 2024
We are all quite new to Rowallan House. However our experience so far with the care home has been exceptional. My nan is very pleased at the care home which means I'm pleased as well. The staff at the care home are kind and friendly and the management is excellent. Thank you for looking after and supporting my nan, it means a lot to my family.
12 September 2024
Mum has been in the care home for 5 years and during the awful Covid period. Staff at Rowallan go above and beyond in the care they provide to Mum and also to the family members of their client. I would have no hesitation in recommending this care home to anyone when looking for a care home for loved ones. 10/10 rating.
12 September 2024
Always pleased with how Mum is cared for at Rowallan. Caring staff, friendly and very family-orientated.
12 September 2024
Rowallan House is a lovely family-run home where the staff treat the residents as family. They are happy to speak with relatives about anything and if necessary a speedy solution is found. The staff are competent and friendly whilst remaining professional. Highly recommend. Home-cooked food too.
12 September 2024
I cannot begin to express how grateful I am to all the staff at Rowallan House for the care and respect they have shown to my mother and all the other residents and visitors. We can phone and visit at any time and the staff are all consistently caring and welcoming. They have regular social events where relatives and carers are able to mingle and join in. A big thank you to all concerned.
12 September 2024
Rowallan House seems to be a very pleasant place for the residents. The staff are kind and caring. The level of cleanliness is very good and the residents always appear to have good hygiene and clean clothes. My only concern would be the quality of food, are they getting enough fresh fruit and vegetables? From what I have seen the food seems bland and overcooked.
12 September 2024
Superb care and communication with all staff. I cannot fault anything. The parties are well organised and my father is very happy. The staff are very attentive and always looking after each other. There are always a lot of staff available to assist. I have no issues at all with communication via email or phone and all enquiries are often answered straight away. A lovely care home. A+
11 October 2023
I have found all staff to be very friendly and supportive over the last 14 months. The home appears to be well managed and has good facilities. Improvement ideas would be more fresh air and better food though I appreciate budgets are limited. Not sure about activities. Summer party was great.
08 September 2023
The manager is always very friendly and approachable and I enjoy his company, often having a general chat before I depart. The medical staff are very friendly and respond promptly to any concern I may have. My father seems to be content with his care and the carers seem to get on well with him.
12 December 2021
Excellent. My sister has been in this care home for over five years. Before the pandemic, I was visiting twice a week and was always impressed with the quality of care. Excellent.
12 October 2021
Mum went into Rowallan House for respite care in July 2020 following a hospital stay. Shortly after she was diagnosed with vascular dementia and is now a permanent resident. It has been such a difficult time with all the Covid restrictions but the staff have been so kind in arranging video calls and window visits. They now do Lateral Flow Tests on visitors to ensure the home stays Covid-free.
28 September 2021
Always made to feel welcome, nothing is too much trouble for them. Always happy to pass on a message to our relative and will phone with any update and keep me informed of any necessary information they feel we need to know.
24 September 2021
Dad (age 91) was admitted to Rowallan House in June 2021 on discharge from hospital as Mum could no longer cope with his dementia at home. The staff are absolutely lovely and nothing seems too much trouble. The house manager and the carer who cares for Dad are brilliant. It has given my mum peace of mind and they are very good at keeping us informed about Dad. It feels very much like a family home which is just what we were looking for.
24 September 2021
Friendly and caring staff who have been looking after my father for over two years. An advantage in Rowallan is that the staff are always the same - the continuity of having regular staff is comforting for my father and we have the confidence that we know the staff to contact and provide more of a family than just temporary staff.
30 August 2021
The staff are very caring and treat my mother with dignity and respect. Her concerns are listened to and an attempt is made to address them.
10 August 2021
I feel that Rowallan House is an excellent care provider. It is very homely and welcoming. The staff are always obliging and friendly, ditto the management. I could now wish for a better place for my mother.
04 August 2021
2020-21 has been a difficult year and the fact that Mum is alive, well and cheerful at 101 and has so far survived a global pandemic is a testament to the love and diligent care shown by all Rowallan staff. Mum has deteriorated quite a bit during the year but at every stage, all the staff have risen to the challenge and Mum is still very much herself. It's good to know they treat her as a person with a life history and not as a resident. Care has also been shown to the family: staff kept us up to date and facilitated contact even in that dark period when in-person visiting was not allowed. That was an additional burden that everyone took on with sympathy and courtesy. We cannot thank Rowallan enough.
Latest Reviews for Rowallan House
17 October 2024
My Mum has been in the care of Rowallan House for approx 2 years. I have been happy with the way she has been treated and the care given.
03 October 2024
Mum has been at Rowallen House for nearly four years and is being well looked after. I am really happy with the manager and the other staff who try to do things for her the best they can.
30 September 2024
My sister has been at Rowallan House for 5 years, the staff are very caring and compassionate and always attend to her need with care and understanding.
12 September 2024
We are all quite new to Rowallan House. However our experience so far with the care home has been exceptional. My nan is very pleased at the care home which means I'm pleased as well. The staff at the care home are kind and friendly and the management is excellent. Thank you for looking after and supporting my nan, it means a lot to my family.
12 September 2024
Mum has been in the care home for 5 years and during the awful Covid period. Staff at Rowallan go above and beyond in the care they provide to Mum and also to the family members of their client. I would have no hesitation in recommending this care home to anyone when looking for a care home for loved ones. 10/10 rating.
12 September 2024
Always pleased with how Mum is cared for at Rowallan. Caring staff, friendly and very family-orientated.
12 September 2024
Rowallan House is a lovely family-run home where the staff treat the residents as family. They are happy to speak with relatives about anything and if necessary a speedy solution is found. The staff are competent and friendly whilst remaining professional. Highly recommend. Home-cooked food too.
12 September 2024
I cannot begin to express how grateful I am to all the staff at Rowallan House for the care and respect they have shown to my mother and all the other residents and visitors. We can phone and visit at any time and the staff are all consistently caring and welcoming. They have regular social events where relatives and carers are able to mingle and join in. A big thank you to all concerned.
12 September 2024
Rowallan House seems to be a very pleasant place for the residents. The staff are kind and caring. The level of cleanliness is very good and the residents always appear to have good hygiene and clean clothes. My only concern would be the quality of food, are they getting enough fresh fruit and vegetables? From what I have seen the food seems bland and overcooked.
12 September 2024
Superb care and communication with all staff. I cannot fault anything. The parties are well organised and my father is very happy. The staff are very attentive and always looking after each other. There are always a lot of staff available to assist. I have no issues at all with communication via email or phone and all enquiries are often answered straight away. A lovely care home. A+
11 October 2023
I have found all staff to be very friendly and supportive over the last 14 months. The home appears to be well managed and has good facilities. Improvement ideas would be more fresh air and better food though I appreciate budgets are limited. Not sure about activities. Summer party was great.
08 September 2023
The manager is always very friendly and approachable and I enjoy his company, often having a general chat before I depart. The medical staff are very friendly and respond promptly to any concern I may have. My father seems to be content with his care and the carers seem to get on well with him.
12 December 2021
Excellent. My sister has been in this care home for over five years. Before the pandemic, I was visiting twice a week and was always impressed with the quality of care. Excellent.
12 October 2021
Mum went into Rowallan House for respite care in July 2020 following a hospital stay. Shortly after she was diagnosed with vascular dementia and is now a permanent resident. It has been such a difficult time with all the Covid restrictions but the staff have been so kind in arranging video calls and window visits. They now do Lateral Flow Tests on visitors to ensure the home stays Covid-free.
28 September 2021
Always made to feel welcome, nothing is too much trouble for them. Always happy to pass on a message to our relative and will phone with any update and keep me informed of any necessary information they feel we need to know.
24 September 2021
Dad (age 91) was admitted to Rowallan House in June 2021 on discharge from hospital as Mum could no longer cope with his dementia at home. The staff are absolutely lovely and nothing seems too much trouble. The house manager and the carer who cares for Dad are brilliant. It has given my mum peace of mind and they are very good at keeping us informed about Dad. It feels very much like a family home which is just what we were looking for.
24 September 2021
Friendly and caring staff who have been looking after my father for over two years. An advantage in Rowallan is that the staff are always the same - the continuity of having regular staff is comforting for my father and we have the confidence that we know the staff to contact and provide more of a family than just temporary staff.
30 August 2021
The staff are very caring and treat my mother with dignity and respect. Her concerns are listened to and an attempt is made to address them.
10 August 2021
I feel that Rowallan House is an excellent care provider. It is very homely and welcoming. The staff are always obliging and friendly, ditto the management. I could now wish for a better place for my mother.
04 August 2021
2020-21 has been a difficult year and the fact that Mum is alive, well and cheerful at 101 and has so far survived a global pandemic is a testament to the love and diligent care shown by all Rowallan staff. Mum has deteriorated quite a bit during the year but at every stage, all the staff have risen to the challenge and Mum is still very much herself. It's good to know they treat her as a person with a life history and not as a resident. Care has also been shown to the family: staff kept us up to date and facilitated contact even in that dark period when in-person visiting was not allowed. That was an additional burden that everyone took on with sympathy and courtesy. We cannot thank Rowallan enough.